Service Integration
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Agency Coordination
What types of training sessions, seminars, or classes do you recommend to improve communication and cooperation between agencies that each address different aspects of a grant-funded welfare to work program? (Date submitted: 03/13/2008) (1 response)
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In connection to the federal Deficit Reduction Act of 2005, our county is examining different ways to increase our work participation rate (WPR). It appears that all hours of participation must be documented in order to be claimed toward the WPR; the rule states that "A State must support each individual's hours of participation through documentation in the case file." Does your County recognize and count Online Education participation (e-learning) through accredited educational programs (i.e. University of Phoenix, Community College online coursework). If yes, how do you validate the participants' attendance in the activity? How do you determine if the participant is participating fully? Partially? Not at all? (Date submitted: 10/13/2006) (0 responses)
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The Rhode Island Rite Works Employment and Retention Services office would like to know how other States have minimized "no shows" for appointments they schedule for clients. Please describe strategies your state has used to get clients into the office and meet scheduled appointment times.
(Date submitted: 01/18/2005) (3 responses)
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Rhode Island is asking if any state has devised a system of notification via computer between case manager(s) and vendors who provide services for TANF clients. Although the state already has a well developed paper notification system between itself and its vendors, it would like to automate notifications and make a 'paperless' system. The state would like to know if any states have developed a way to communicate the individuals' employability plan on the computer as a WORD document to its contractors, receiving the plan back as items are completed or not and/or outlining progress in specific activities. A best case scenario would be a family plan available in 'real time.' Such a plan would be accessible to vendors who could place notes or comments in the plan on the screen or even track attendance. This screen might be available in various forms to all involved in the plan, including the client. The state could then use this document on the screen to plot the client's progress, pay vendors timely and provide for plan changes while keeping abreast of client's activities - even daily, as needed. (Date submitted: 08/18/2003) (1 response)
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Many States are currently using internet technology as an information tool to support their TANF, Child Care, Child Support and/or Child Welfare programs. Have any States' use of the Web progressed to the 'transaction' or 'commerce' phase to assist in providing direct services to their clients?
(Date submitted: 05/27/2003) (2 responses)
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Do you know of states that have developed data sharing agreements with Workforce Investment Boards, and/or are exercising their ability to share certain NCP data, per the "Welfare-to-Work and Child Support Amendments of
1999" (PL. 106-113)? (Date submitted: 06/05/2001) (1 response)
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Are any States operating their TANF program out of two separate State agencies? (6 responses)
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One-Stop Centers
Are other State or local agencies utilizing kinship and/or grandparent navigator programs for the TANF child-only program? Can you provide additional information on your program? (Date submitted: 04/04/2007) (2 responses)
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