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Report to Congressional Committees:

United States General Accounting Office:

GAO:

June 2004:

Military Operations:

Recent Campaigns Benefited from Improved Communications and Technology, 
but Barriers to Continued Progress Remain:

GAO-04-547:

GAO Highlights:

Highlights of GAO-04-547, a report to the Chairman and Ranking Minority 
Member, Senate Committee on Armed Services; Chairman and Ranking 
Minority Member, House Committee on Armed Services 

Why GAO Did This Study:

Recent U.S. combat operations in Kosovo, Afghanistan, and Iraq 
benefited from new Department of Defense (DOD) strategies and 
technologies, such as improvements in force networks and increased use 
of precision weapons, designed to address changes in the security 
environment resulting from the continuing terrorist threat and the 
advent of the information age. 

Based on the authority of the Comptroller General, GAO reviewed these 
conflicts, with a focus on bombing operations, to gain insight into 
the changes being implemented by DOD. This report focuses on (1) 
assessing the impact on operational effectiveness of improvements in 
force networks and in the use of precision weapons and (2) identifying 
key barriers to continued progress. 

What GAO Found:

Improvements in force networks and in the use of precision weapons are 
clearly primary reasons for the overwhelming combat power demonstrated 
in recent operations. However, the full extent to which operations 
have been speeded up or otherwise affected is unclear because DOD does 
not have detailed measures of these effects. Enhancements to networked 
operations, such as improved sensors and surveillance mechanisms, and 
more integrated command and control centers, have improved DOD’s 
ability to share a broad view of the battlefield and communicate 
quickly with all elements of the force—reducing the time required for 
analysis and decision making in combat operations. However, recognizing 
that the full impact of these changes is unclear, DOD is conducting a 
series of case studies to better understand the effects of networked 
operations. Improvements in force networks have also been enhanced by 
the use of precision-guided weapons and associated technologies. These 
improvements not only provide commanders with greatly increased 
flexibility, such as the ability to conduct bombing operations in poor 
weather and from higher and safer altitudes, but also increase the 
accuracy of bombing operations. GAO’s analysis found that the 
percentage of attacks resulting in damage or destruction to targets 
increased markedly between operations in Kosovo and those in 
Afghanistan. 

Notwithstanding these improvements, certain barriers inhibit continued 
progress in implementing the new strategy. Four interrelated areas 
stand out as key: 

* A lack of standardized, interoperable systems and equipment, which 
reduces effectiveness by requiring operations to be slowed to manually 
reconcile information from multiple systems and limiting access to 
needed capabilities among military services. 
* Continuing difficulties in obtaining timely, high quality analyses 
of bombing damages, which can slow ground advances and negate other 
improvements in the speed of operations. 
* The absence of a unified battlefield information system to provide 
standardized measures and baseline data on bombing effectiveness, 
which creates confusion about the success of new tactics and 
technologies, about assumptions used in battlefield simulation 
programs, and about procurement decisions. 
* The lack of high quality, realistic training to help personnel at 
all levels understand and adapt to the increased flow of information, 
more centralized management, and other changes in the operating 
environment brought about by the strategic changes. 

What GAO Recommends:

GAO recommends that DOD take steps to improve standardization of 
information used in bombing operations, address continuing problems 
with battle damage assessments, develop a unified battlefield 
information system to improve analyses of combat effectiveness, and 
develop realistic joint training to help personnel adapt to emerging 
changes to the operating environment. DOD generally agreed with the 
recommendations and stated that it is addressing the issues GAO raised 
in a variety of ongoing efforts.

www.gao.gov/cgi-bin/getrpt?GAO-04-547.

To view the full product, including the scope and methodology, click on 
the link above. For more information, contact Neal Curtin, (757) 
552-8100, CurtinN@gao.gov.

[End of section]

Contents:

Letter:

Results in Brief:

Background:

Improvements in Networked Forces and the Use of Precision Weapons 
Central to Increased Combat Power:

Key Barriers Inhibit Continued Progress in Implementing the New 
Strategy:

Conclusions:

Recommendations for Executive Action:

Agency Comments and Our Evaluation:

Appendix I: Scope and Methodology:

Appendix II: DOD Reconnaissance Aircraft, Precision Weapons, and Other 
Technologies Used in Recent Operations:

Appendix III: Comments from the Department of Defense:

Appendix IV: GAO Contacts and Staff Acknowledgments:

Bibliography:

Related GAO Products:

Figures:

Figure 1: The Joint Targeting Cycle:

Figure 2: Percentage of Guided and Unguided Munitions Used in Recent 
Combat Operations:

Figure 3: Notional Networked Operations:

Figure 4: U.S. Central Command Battle Damage Assessment Manning Levels 
for Recent Operations:

Abbreviation:

DOD: Department of Defense:

United States General Accounting Office:

Washington, DC 20548:

June 28, 2004:

The Honorable John W. Warner: 
Chairman: 
The Honorable Carl Levin: 
Ranking Minority Member: 
Committee on Armed Services: 
United States Senate:

The Honorable Duncan Hunter: 
Chairman: 
The Honorable Ike Skelton: 
Ranking Minority Member: 
Committee on Armed Services: 
House of Representatives:

Recent U.S. combat operations in Kosovo, Afghanistan, and Iraq have 
been widely regarded as an unprecedented demonstration of combat power. 
Relying predominately on air power, Operation Allied Force drove the 
forces of Slobodan Milosovic out of Kosovo in 78 days during the spring 
of 1999. Operation Enduring Freedom, using a combination of air power 
and special operations forces, drove the Taliban from power in 
Afghanistan in 175 days between October 2001 and March 2002. And, most 
recently, the combination of air power and ground maneuver elements 
used in Operation Iraqi Freedom drove Sadam Hussein from power in only 
43 days between March and May 2003. These operations have benefited 
from the fielding of new strategies and technologies developed to deal 
with the new security environment--now characterized by surprise and 
uncertainty as a result of the evolving terrorist threat, and by the 
need to transition from the industrial age into the information age. 
The Department of Defense's (DOD) new capabilities-based strategy seeks 
to contend with uncertainty by improving DOD's ability to act quickly 
and decisively across a wide range of combat conditions. This strategy 
is being enabled by moves toward more highly integrated force networks 
that combine information superiority and advances in technologies for 
surveillance, communications, precision weapons, and other areas to 
gain the advantage and rapidly defeat the enemy.

On the basis of the authority of the Comptroller General, we reviewed 
the operational results of recent conflicts in Kosovo, Afghanistan, and 
Iraq, with a focus on bombing operations, to gain insight into the 
strategic and technological changes being implemented by DOD. This 
report focuses on (1) assessing the impact on operational effectiveness 
of improvements in force networking and in the use of precision weapons 
and (2) identifying key barriers to continued progress. We are 
addressing this report to you because we believe it will be of interest 
to your committees as you address DOD's programs and funding. In 
performing our work, we reviewed DOD policies, procedures, and reports 
related to implementation of the new capabilities-based strategy; met 
with officials from throughout the department; conducted a detailed 
analysis and reliability assessment of bombing data; and discussed the 
results of our analysis with cognizant officials. A more thorough 
description of our scope and methodology is included in appendix I. We 
performed our work from April 2003 through March 2004 in accordance 
with generally accepted government auditing standards.

Results in Brief:

Improvements in force networking and in the use of precision weapons 
are clearly primary reasons for the overwhelming combat power 
demonstrated in recent operations. However, the full extent to which 
operations have been speeded up or otherwise affected is unclear 
because DOD does not have detailed measures of these effects. The 
emerging concept of networked operations, referred to by DOD as 
network-centric operations, involves developing communications and 
other linkages among all elements of the force to create a shared 
awareness of operations. Technological enhancements to these network-
centric systems include improved sensors and other intelligence, 
surveillance, and reconnaissance mechanisms for observing targets on 
the battlefield; more integrated command and control centers for 
analyzing targeting data and approving attacks; and improvements in 
precision weapons. The improved ability to share a broad view of the 
battlefield and communicate quickly with all elements of the force has 
compressed the time required for analysis and decision making in 
bombing operations, thus increasing lethality. However, DOD recognizes 
that the full extent to which operations have been speeded up or 
otherwise affected is unclear because of the absence of detailed 
measures of these effects. As a result, DOD's Office of Force 
Transformation is conducting a series of case studies of training 
exercises and combat operations in Afghanistan and Iraq to better 
understand the effects of networked operations. Advances in force 
networking have been enhanced by improvements in the use of precision-
guided weapons and associated technologies, providing military 
commanders with greatly increased flexibility and accuracy in bombing 
operations. For example, the introduction of laser-guided and Global 
Positioning System-guided bombs has reduced limitations on operations 
created by poor weather and visibility and allowed bombing operations 
to be conducted from higher and safer altitudes. Further, increases in 
the number of aircraft capable of delivering such weapons allow DOD to 
use old aircraft in new ways, further improving flexibility. These 
improvements are also increasing the accuracy of bombing operations. 
Our analysis found that the percentage of attacks resulting in damage 
or destruction to fixed and mobile targets increased markedly between 
operations in Kosovo and those in Afghanistan.

Despite such improvements, DOD officials and reports identified a 
variety of barriers inhibiting continued progress in implementing the 
new strategy. Four interrelated areas stood out as key to continued 
progress.

* Lack of standardized, interoperable systems and equipment. This is a 
long-standing problem in DOD that reduces effectiveness by requiring 
operations to be slowed as time must be taken to manually reconcile 
information from one operating system into forms usable by other 
systems, or by limiting access to communications or other needed 
capabilities because equipment from one service cannot interact with 
equipment used by another for the same purpose. For example, DOD has 
not standardized procedures used in basic operations, such as reporting 
on the results of bombing missions. As a result, each service and 
unified command must develop its own procedures, with no system to 
ensure standardization. During operations in Afghanistan, the Central 
Command received mission reports using at least 23 different formats--
requiring time-consuming manual deconfliction. The Joint Forces Command 
also reported that operations in Iraq were beset by a lack of commonly 
understood operational-level standards for evaluating the effect of 
attacks. The integration of information was undermined by groups 
adopting their own standards and formats, resulting in difficulties in 
translating information and coming to a mutual understanding. We have 
also reported[Footnote 1] on problems with standardization and 
interoperability. DOD understands that the lack of standardization 
fundamentally hampers attempts to improve networking and joint 
operations, and it has been trying to address various aspects of the 
problem. However, previous reforms have been undermined by parochial 
allegiances to the services and other problems that continue to exist.

* Difficulties in obtaining timely, high quality assessments of the 
effects of bombing operations. Battle damage assessments are an 
increasingly critical component of combat operations. Slow or 
inaccurate assessments can negate improvements in the speed of 
operations, create uncertainty about the battlefield situation and slow 
ground advances, and ultimately increase the risk of death or injury to 
ground troops. However, lessons learned reports on operations in Iraq-
-similar to earlier operations--found that battle damage assessments 
could not keep up with the pace of operations and failed to provide the 
information needed for operational decisions. These problems are due to 
several factors. First, advances in network-centric operations and 
precision weapons have increased the speed at which targets are 
generated and attacked. At the same time, the lack of an occupational 
specialty for damage assessments and other problems result in shortages 
of trained analysts when resources need to be surged during combat 
operations, resulting in the need to rely upon on-the-job training of 
personnel from other areas. Moreover, according to officials, DOD does 
not have a comprehensive system to track personnel who have received 
training, further exacerbating the problem. The Joint Forces Command 
has called for recognition of this problem as a major obstacle to 
operations requiring a variety of changes to resolve.

* Absence of unified data to measure combat effectiveness and plan for 
the future. Advances in the accuracy of bombing operations have raised 
expectations for more efficiency and effectiveness in combat 
operations. Instead of traditional operations where multiple sorties 
and multiple bombs were required to destroy one target objective, some 
DOD officials now believe one bomb per target and multiple targets on 
one sortie should be the norm. However, confirmation of such 
expectations is difficult because DOD does not have a unified 
battlefield information system to provide standardized, baseline data 
on the effectiveness of bombing operations. Currently, the services and 
the unified commands maintain their own databases. As a result, the 
services create databases to measure different aspects of operations, 
and measures of key operational data elements--such as attacks needed 
to destroy a target, effects of operations, and basic targeting 
characteristics--are defined differently. The absence of a baseline 
system to bridge these differences and provide information about actual 
bombing operations effectiveness creates confusion about the success of 
new tactics and technologies and about the assumptions used in 
battlefield simulation programs. The lack of such a unifying system 
also makes it difficult to make procurement decisions for weapons 
required for operations and calculate DOD's return on investment from 
the new technologies.

* Lack of realistic training to help understand and adapt to changing 
command and control environment. DOD officials also cited the need for 
high quality, realistic training to help personnel at all levels 
understand and adapt to changes in the operating environment brought 
about by the move to a networked force using advanced technologies. For 
example, officials noted that large increases in the pace of operations 
and the volume of information associated with more integrated force 
networks have overwhelmed commanders and other personnel at times. 
Further, increased networking and other changes have fostered a more 
centralized style of management, with senior leaders increasingly 
involved in operations. At the same time, network-centric operating 
concepts are distributing information to lower and lower organizational 
levels, raising the potential for increased autonomy for small units 
and individual soldiers. However, training has not kept pace with these 
changes. For example, the Joint Forces Command reported that the lack 
of realistic training undermined intelligence and surveillance 
management and other operational-level capabilities during Operation 
Iraqi Freedom. Consistent with DOD's basic tenet that a force must 
train as it will fight, DOD officials called for improved training to 
match the scale and tempo of actual operations. Similarly, the Defense 
Science Board reported that the changing operating environment will 
have unintended consequences that will require personnel to adapt to 
increasing cognitive demands at even the most junior levels. However, 
according to the Board, current training is not adequate to prepare DOD 
personnel to cope with these demands.

To ensure that these problems do not continue to inhibit realization of 
the full promise of DOD's strategy, we are recommending that DOD take 
steps to provide more standardized operating information for use during 
joint combat operations, formulate a plan to address problems with 
battlefield damage assessments, develop a unified battlefield 
information system to improve assessments of combat effectiveness, and 
develop realistic joint training to help commanders and personnel adapt 
to the changing operating environment. In comments on a draft of this 
report, DOD generally agreed with our recommendations and stated that 
it is addressing the issues we raised in a variety of ongoing efforts.

Background:

The close integration and coordination of ground combat forces and 
bombing operations is essential to the exercise of lethal combat power 
on the modern battlefield. As depicted in figure 1, military 
doctrine[Footnote 2] describes targeting in terms of a cyclical process 
composed of six basic phases. During this process, the joint force 
commander identifies the objectives for military operations in support 
of the national objectives for the conflict and any key limitations on 
operations--such as procedures for limiting civilian collateral damage. 
The commander's guidance then drives the subsequent phases of the 
targeting cycle to include identifying and analyzing potential targets 
and resources available to attack them, obtaining formal permission for 
the strike, executing the strike, and then assessing strike 
effectiveness and any need to reattack.

Figure 1: The Joint Targeting Cycle:

[See PDF for image]

[End of figure]

The success of this process is highly dependent on the speed and 
quality of interaction among the people and systems conducting the 
various activities at each phase. Trained ground control personnel must 
interact quickly and covertly with manned and unmanned aircraft, 
electronic sensors and space-based satellite imagery systems, or other 
intelligence, surveillance, and reconnaissance mechanisms to spot the 
target and accurately mark its location. Accuracy depends upon the 
ability of the ground personnel to locate themselves, the target, and 
any friendly forces nearby and accurately judge the distance between 
each. These elements must be able to communicate the targeting 
information to command and control centers that coordinate the actions 
of a variety of analysts and others who assess the situation, plan the 
strike, communicate the information back to the ground personnel, and 
analyze the effectiveness of the attack.

DOD is working to improve the interaction of these elements by using 
network-centric operating concepts. The term "network-centric" is used 
to describe a broad class of approaches to military operations that are 
enabled by networking the force. DOD's approach involves developing the 
sensors and other technologies to provide pervasive oversight of the 
battlefield, and then linking them to all elements of the war-fighting 
force through communications and other technologies. This allows the 
various elements of the force to develop a shared situation awareness, 
a shared knowledge and understanding of commanders' intent, and the 
ability to rapidly process and analyze information. The belief is that 
these capabilities will increase combat power by better synchronization 
of weapons effects in the battle space and greater speed in command 
decision making. This strategic change is being accompanied by an array 
of changes to doctrine, tactics, organization, and training to 
integrate the network-centric concept into DOD's culture.

Advances in networking the force are being complemented by advances in 
precision weapons.[Footnote 3] Precision-guided weapons provide 
precise control of bombs through the use of electrical equipment that 
help guide the weapon in flight. These capabilities provide an 
advantage in accuracy over conventional weapons that do not have the 
ability to adjust their trajectory while in flight. The transition from 
unguided to guided weapons has accelerated rapidly since Operation 
Desert Storm in 1991 where unguided weapons were the norm. For example, 
as shown in figure 2, only about 8 percent of the weapons used during 
Operation Desert Storm were guided, while this number increased to 
about 68 percent in Operation Iraqi Freedom.

Operations in Kosovo, Afghanistan, and Iraq provided a variety of 
conditions for the development of these network-centric approaches. For 
example, operations in Kosovo were conducted primarily by air over 
rugged and undeveloped mountainous terrain. There were no direct 
attacks by large massed ground forces, and the cover of forests and 
villages allowed enemy forces to easily conceal their location. 
Similarly, Afghanistan's rugged and mountainous terrain and large 
number of caves and bunkers also provided numerous opportunities to 
conceal Taliban and al Qaeda forces. Light infantry and special 
operations forces were the primary U.S. forces on the ground, with 
aircraft as their sole means of fire support. In contrast, the terrain 
in Iraq is characterized by mostly broad plains with mountainous 
regions along the borders and a largely desert climate posing threats 
from dust and sand storms. Initial operations pitted large massed 
forces against one another in more traditional ways of fighting. 
However, the conduct of U.S. operations also relied heavily on small, 
dispersed groups of special operations forces operating on battlefields 
with no clear front and rear lines, as enemy forces blended in and out 
of urban populations.

Figure 2: Percentage of Guided and Unguided Munitions Used in Recent 
Combat Operations:

[See PDF for image]

[End of figure]

With the exception of Kosovo, these conflicts were also characterized 
largely by pronounced U.S. air superiority, with little threat from 
enemy air defenses. During Operation Enduring Freedom in Afghanistan, 
enemy air defenses were so limited that U.S. forces were able to win 
near total air supremacy early in the war. Similarly, air superiority 
was not a concern during Operation Iraqi Freedom. Prior to the 
conflict, military forces had been working to set the conditions for 
air dominance through more than 3 years of bombing. During Operation 
Allied Force in Kosovo, however, there were significant concerns about 
enemy air defense systems, causing bombing operations to be carried out 
at high altitudes to avoid the threat. Moreover, access to overseas 
bases was problematic in all three of these operations, straining 
logistical support systems and complicating military operations. For 
example, this lack of forward air basing infrastructure within 
effective fighter range of land-locked Afghanistan required U.S. forces 
to rely primarily on carrier-based aircraft to provide strike power 
during the operations. These operations were also conducted in an 
environment of pronounced concerns about limiting collateral damage to 
civilian populations and infrastructure. Adversaries attempted to 
exploit collateral damage in an effort to gain public sympathy for 
their cause and cast a negative light on U.S. operations. U.S. forces 
adjusted the target selection and approval process to minimize 
collateral damages, calling on senior leaders to approve target 
selection in some cases. However, attempts to minimize collateral 
damages can also create tension with military objectives and complicate 
bombing operations.

Improvements in Networked Forces and the Use of Precision Weapons 
Central to Increased Combat Power:

DOD officials cite improvements in networking the force and in the use 
of precision weapons as primary reasons for the overwhelming combat 
power demonstrated in recent operations. Network-centric operating 
concepts, particularly in surveillance and command and control systems, 
have created unprecedented battlefield situation awareness for 
commanders and their forces, yet the full extent to which operations 
have been affected is unclear. Technologies enhancing the use of 
precision-guided weapons have also provided military commanders with 
increased flexibility and accuracy in bombing operations.

Networked Surveillance and Command and Control Systems Create Improved 
Situation Awareness:

Network-centric operating concepts have improved battlefield situation 
awareness for commanders and their forces. DOD has indicated that 
technological improvements in information-gathering systems allow 
commanders an unprecedented view of the battlefield. Such improvements 
provide for greater shared situation awareness, which, in turn, speeds 
command and control. However, while it appears that enhanced networking 
has speeded operations, the full impact on operations is unclear 
because of the absence of detailed measures of their effects.

Improvements to Information-Gathering Systems Allow for Unprecedented 
Ability to Monitor Battlefield:

DOD officials and reports cite a variety of technological and other 
improvements in intelligence, surveillance, and reconnaissance 
mechanisms as basic to the unprecedented ability of commanders and 
forces to observe and monitor the battlefield. For example, 
surveillance aircraft orbiting the battlefield--such as the E-3 Sentry 
airborne warning and control system (for detecting enemy air and naval 
activities and directing friendly fighters), the RC-135 and EP-3 
aircraft (for locating enemy radar and other electronic emissions), the 
E-8C Joint Surveillance Target Attack Radar System (for detecting enemy 
ground activity), and the U-2 (for high altitude, wide-area 
surveillance)--have been outfitted with smaller, lower cost, and higher 
quality sensors and radars, improving their ability to detect the enemy 
and provide high resolution imagery of the battlefield. Another key is 
the development of unmanned aerial vehicles, such as the Predator and 
the Global Hawk used extensively in Afghanistan and Iraq. These 
aircraft carry cameras, sensors, or even weapons and are used to 
constantly circle over the battlefield and provide continuous live 
surveillance of the enemy without risk to human pilots. The Predator is 
remotely piloted by operators on the ground, while the Global Hawk is 
self-piloted, controlled by a preprogrammed onboard computer that 
controls the aircraft from takeoff to landing.

These systems interact with ground personnel, such as special 
operations forces or specially trained combat controllers, to locate 
and precisely mark targets and assess bombing results. Technological 
advances now enable these controllers to identify a target and 
determine its precise location by using laser designators, which may be 
connected to a hand-held Global Positioning System receiver. Reports 
have cited the use of these technologies interacting with aircraft 
flying at high altitudes to avoid enemy air defenses, combined with new 
tactics for integrating special operations forces with conventional 
units, as a breakthrough capability. During Operation Enduring Freedom 
in Afghanistan, special forces teams used these technologies linked to 
piloted aircraft or unmanned Predator drones--providing live 
battlefield video directly to nearby AC-130 gun ships--to attack small 
groups of al Qaeda and Taliban fighters and other fleeting targets. The 
Joint Forces Command report[Footnote 4] on missions conducted during 
Operation Iraqi Freedom also cited the capabilities provided by these 
advances.

Shared Situation Awareness Speeds Command and Control:

DOD officials indicate that the improved ability to share a broad view 
of the battlefield and communicate quickly with all elements of the 
force has compressed the time required for analysis and decision making 
in bombing operations, increasing lethality significantly. Before an 
actual strike may begin, information on potential targets generally 
must be routed through command and control centers where the target 
information is analyzed; information is exchanged between a myriad of 
commanders, analysts, and other elements of the force; and final 
approval for the strike is granted. The ability to network these 
elements and rapidly exchange information during this process--central 
to combat effectiveness---is enabled by improvements in computing 
power, digital communications, and satellite data links in recent 
years. For example, increases in computing power have enabled the 
networking of computers from a multitude of personnel and locations, 
with near instantaneous exchange of information through techniques such 
as file sharing, video conferencing, and e-mailing. These capabilities 
are enhanced by digital communications, which can be faster and more 
accurate than voice communication. For example, digital systems allow a 
ground controller to input the coordinates and other information needed 
for an attack into a computer and transmit this information instantly 
to computers on board an aircraft or at command and control centers.

The ability to rapidly exchange information generated by these networks 
has some limitations. For example, the Defense Science Board recently 
reported[Footnote 5] that despite the successes in Afghanistan, there 
were difficulties in passing coordinates from ground personnel to 
aircraft overhead due to the unreliability and limited range of secure 
communications and the absence of digital communications systems. As a 
result, instead of instantaneously transmitting targeting information 
across digital systems, ground controllers were required to pass Global 
Positioning System coordinates by voice radio to aircrews. Aircrews 
then had to write the coordinates on boards held on their knees, and 
then read them back for confirmation. Once confirmed, aircrews needed 
to load the coordinates by hand into the weapons, a process requiring 
as many as 51 computer keystrokes and subject to error.

The ability to rapidly exchange information generated by these networks 
is also dependent upon satellite data links and availability of 
bandwidth. Bandwidth is a term used to describe the rate at which 
information moves from one electronic device to another--usually 
expressed in terms of bits per second---over phone lines, fiber optic 
cable, or wireless telecommunications systems. Increases in this 
capacity have enabled the rapid exchange of large visual and data 
files, giving commanders increasing access to more real-time 
surveillance, intelligence, and targeting information than in previous 
conflicts. For example, according to the Joint Forces Command, U.S. 
forces in Iraq had access to 42 times the bandwidth available in Desert 
Storm. However, despite this improvement the Army and others have 
experienced continuing shortages in the availability of 
bandwidth.[Footnote 6]

Despite some limitations, technological advances have also made it 
possible to manage conflicts from command centers located far away from 
the battlefield, using so-called reach back techniques, where some 
commanders, analysts, and other support personnel remain at home 
stations and communicate with commanders at the battlefield using the 
networks described above. For example, during Operation Allied Force in 
Kosovo the center used to direct air operations was located in Vicenza, 
Italy. Images from Predator aircraft located over the battlefield in 
Kosovo were transmitted by satellite communications to a ground station 
in England, then by fiber optic cable to a facility in the United 
States for analysis. The information was then transmitted to the 
District of Colombia area, where it was up-linked to a satellite and 
transmitted back to controllers aboard an airborne command and control 
aircraft in Kosovo. The information was then provided to controllers, 
who provided the information to aircraft poised to strike the targets 
(see fig. 3).

Figure 3: Notional Networked Operations:

[See PDF for image]

[End of figure]

The reach back technique not only provides for more centralized control 
of operations but also provides the opportunity for savings in 
logistical support requirements. For example, in previous conflicts, 
command centers--comprised of perhaps 1,500-2,000 commanders, 
analysts, and others, and the equipment needed to do their jobs--had to 
be transported into the war zone. This requirement created major 
demands on transportation and other support elements during the early 
phases of an operation and reduced the air and sealift available to 
move soldiers and supplies. Now, networking permits commanders at the 
battlefield to reach back to analysts and other staff located thousands 
of miles away for guidance and support. During operations in 
Afghanistan and Iraq, the joint forces commander remained at U.S. 
Central Command headquarters in Tampa, Florida, while air operations 
were directed from centers in Saudi Arabia and Qatar. Electronic map 
displays at these locations provided near continuous tracking of 
ground, air, and naval units, with Predator drones and other aircraft 
feeding live video imagery from the battlefield.

Full Impact of Networking Is Unclear:

While it seems clear that networking has speeded operations, the full 
impact on operations is unclear because of the absence of detailed 
measures of their effects. For example, U.S. Central Command officials 
told us that while the targeting process was slowed by requirements for 
additional command approvals for some targets, they believed that 
overall, the targeting process was more efficient during Operation 
Iraqi Freedom than previous conflicts. However, statistics were not 
maintained by the Central Command to measure this improvement.

Several experiments and exercises provide some information on this 
issue. For example, according to a recent DOD report[Footnote 7] to 
Congress, an Army exercise in 1997 using computer simulation to 
determine the war-fighting effectiveness of a digitized division-sized 
force found that the time required to process calls for fire was 
reduced from 3 minutes to 30 seconds and that the planning time for 
attacks at the company level was cut from 40 to 20 minutes. Similarly, 
a 1998 experiment involving networked Army helicopter units and a range 
of Navy and Marine units to counter a simulated attack by North Korean 
special operations boats found that the average decision time was 
reduced from 43 to 23 minutes and that shooter effectiveness measured 
in kills per shot was increased by 50 percent. DOD also reported that a 
special Air Force project in the mid-1990s found that F15-C fighter 
aircraft networked with digital communication packages increased their 
success rate in air-to-air combat exercises by more than 150 percent 
over aircraft equipped with voice only communications. The increase was 
attributed to the benefits of shared situation awareness provided by 
the digital networks. According to DOD's report, pilots with voice only 
communications can only see enemy aircraft in the radar zone directly 
in front of their aircraft, and they cannot see supporting friendly 
aircraft to their rear. To attack enemy aircraft, the voice only 
aircraft must hold verbal conversations with supporting aircraft to 
understand the entire combat picture and develop a coordinated attack 
plan. However, fighter aircraft networked with digital communications 
are able to see the entire picture of enemy and friendly support 
aircraft locations on their screens without the need for time-consuming 
conversations. According to the report, this shared mental picture of 
the battlefield reduces the cognitive load on the pilots, enabling them 
to concentrate more on the battle, react quicker, and make 
synchronized, mutually reinforcing decisions with their supporting 
aircraft.

These examples provide illustrations of the potential effects of 
network-centric operations. However, DOD's report acknowledges that 
evidence of its full impact is limited and often scattered, rather than 
focused and systematic. Having a fuller, more precise understanding of 
the effects of network-centric operations is important because of its 
potential impact on issues such as the ability to model the speed of 
combat operations and the resources needed to support them. An official 
from DOD's Office of Force Transformation told us that the office is 
conducting a series of case studies of operations in Afghanistan and 
Iraq and exercises at the National Training Center and elsewhere to 
better understand these effects.

Precision Weapons Increase Flexibility and Accuracy:

The development of technologies such as laser-guided and Global 
Positioning System-guided precision weapons has provided military 
commanders with increased flexibility and accuracy in bombing 
operations, making them increasingly lethal.

Precision Weapons Provide Increased Flexibility:

Precision weapons reduce limitations created by poor weather and 
visibility, enable bombing operations from higher and safer altitudes, 
and allow aircraft to be used in new ways. For example, bombing 
operations have always faced limitations due to targets being obscured 
by bad weather or other limitations on visibility. Traditionally, the 
process of locating and marking a target was dependent on the 
controllers' ability to see the target, judge distances, and accurately 
find coordinates using paper maps. Targeting objectives were marked 
using smoke grenades, flares, or other such techniques. However, Global 
Positioning System-guided bombs help reduce these limitations by 
providing an all-weather delivery capability enabled by satellite-aided 
navigation. The system is a constellation of 24 orbiting satellites 
emitting continuous navigation signals that handheld receivers on the 
ground can translate into time, location, and velocity of targets. Time 
can be calculated to within a fraction of a second, location to within 
100 feet, and velocity within less than a mile per hour. According to 
DOD officials, laser-guided bombs--which follow a narrow beam of pulsed 
energy trained on a target by aircraft or operators on the ground--are 
more precise than Global Positioning System-guided bombs, and have a 
capability for attacks on moving targets that Global Positioning 
System-guided bombs do not. However, laser-guided bombs are subject to 
limitations presented by rain, clouds, or other visibility conditions 
since there must be a clear line of sight between the laser designator 
and the target.

From Operation Allied Force to Operation Enduring Freedom, DOD 
increased the use of Global Positioning System-guided bombs by about 45 
percent and decreased the use of laser-guided bombs by about 32 
percent. Conversely, between Operations Enduring Freedom and Iraqi 
Freedom, DOD decreased the use of Global Positioning System-guided 
bombs by about 13 percent and increased the use of laser-guided bombs 
by about 10 percent. DOD officials stated that there is a need for both 
laser-guided and Global Positioning System-guided bombs in today's 
environment and that the use depends on such factors as nature of the 
target being struck, theater of operations, weather conditions, 
availability, and cost. Frequently used guided munitions such as the 
Global Positioning System Guided Bomb Unit 31 have a unit cost of about 
$21,100 to $28,400, depending on the version used, while laser-guided 
bombs such as the Guided Bomb Units 10/12/16 have unit costs ranging 
from $14,600 to $23,000. Unguided bombs such as the 500-pound MK-82 and 
1,000-pound MK-83 have unit costs ranging from about $2,000 to $8,700.

The use of such precision-guided weapons has also made it possible for 
bombing operations to be conducted from higher altitudes. This tactic 
helps limit the threat to pilots and aircraft from air defense systems 
and ground fire, and provides Global Positioning System-guided bombs 
with more time to acquire and guide on the satellite signals. In 
Kosovo, where air defense systems posed a significant threat to U.S. 
forces, pilots conducted bombing missions at an altitude that was 
beyond the effective reach of the Serbian enemy air defense systems. 
According to DOD officials, they have continued to use this tactic in 
Afghanistan and Iraq because of its effectiveness. In addition to high 
altitude operations, Global Positioning System-guided weapons, such as 
the joint direct attack munition used extensively in Iraq, can also be 
launched miles away from a target. The operator can essentially launch 
the weapon and proceed on to the next target, relying on the navigation 
system to guide the weapon to impact. While conducting bombing 
operations from high altitudes is much safer for pilots and aircraft, 
it also becomes more difficult to properly identify and distinguish 
certain targets, particularly when the enemy employs denial and 
deception tactics. For example, during Operation Allied Force, Serbian 
forces made tank decoys out of milk cartons and artillery pieces out of 
stovepipes.

DOD has also increased the numbers of aircraft capable of delivering 
precision-guided munitions, allowing military planners to use aircraft 
in new and different ways. According to a recent report, only about 20 
percent of U.S. aircraft were equipped with the ability to put a laser-
guided bomb on the target during the first Gulf War. However, nearly 
every combat aircraft was capable of employing precision-guided 
munitions during Operation Iraqi Freedom.[Footnote 8] Bombers such as 
B-2s are now capable of delivering large payloads of weapons in a 
single strike, providing more flexibility in weapons availability. 
These capabilities increase the ability to deliver more precision-
guided weapons during each flight. Moreover, they also increase 
operational effectiveness by allowing the military to reduce flights by 
planning to strike multiple targets during each flight, as opposed to 
the traditional approach of carrying out multiple flights to attack one 
target.

Precision Weapons Improve Accuracy:

Our analysis found that advances in precision weapons have improved the 
accuracy of bombing operations. For example, we compared data on 
bombing operations in Afghanistan maintained by the U.S. Central 
Command with data on operations in Kosovo from our classified report on 
Operation Allied Force. This analysis found that the percentage of 
attacks resulting in damage or destruction to fixed targets increased 
by 12 percentage points from Kosovo to Afghanistan. Further, the 
percentage of attacks resulting in damage or destruction to mobile 
targets increased by 21 percentage points. DOD officials agreed that 
bombing accuracy improved, and classified analyses conducted by both 
the Air Force and the Navy support that conclusion. According to DOD 
officials, there is no similar analysis of the accuracy of bombing 
operations during Operation Iraqi Freedom.

While DOD officials agreed that precision-guided weapons have increased 
the accuracy of bombing operations, they stated that it is important to 
note that such improvements may also be influenced by other factors. 
For example, differences in terrain, the relative numbers of fixed 
versus mobile targets (which are harder to hit), and commanders' 
guidance on collateral damage can all influence the accuracy of bombing 
operations. In addition, the experience and the training that military 
forces gained by near continuous combat operations since the beginning 
of Operation Allied Force in 1999 may also influence bombing accuracy. 
Such factors must be considered when interpreting bombing statistics.

Key Barriers Inhibit Continued Progress in Implementing the New 
Strategy:

Despite the improvements brought about by advances in networking and 
precision weapons, DOD has identified a variety of barriers undermining 
continued progress in implementing the new capabilities-based strategy. 
For example, concerns were raised about shortages of digital 
communications, commercial satellite capacity and bandwidth, and other 
equipment. However, four interrelated areas stood out as key barriers 
to continued progress: (1) the lack of standardized, interoperable 
systems and equipment; (2) DOD's continuing difficulty in obtaining 
timely, high quality assessments of the effects of bombing operations; 
(3) the absence of a unified battlefield data collection system to 
provide standardized measures and baseline data on the efficiency and 
effectiveness of bombing operations; and (4) the lack of high quality, 
realistic training to help personnel at all levels understand and adapt 
to changes in the operating environment brought about by the move to a 
highly networked force using advanced technologies.

Problems in Standardization and Interoperability Slow Operations and 
Reduce Effectiveness:

The lack of standardized, interoperable systems and equipment during 
joint operations was one of the most frequently reported problems we 
found during our review. According to DOD officials and reports, this 
long-standing problem undermines many operating systems at DOD, 
including systems used to provide shared situation awareness of the 
battlefield, battle management command and control, and damage 
assessments of the effects of bombing operations. For example, 
officials from the Joint Forces and Special Operations Commands told us 
that during Operation Iraqi Freedom, ground forces arrived in theater 
with several different, non-interoperable Blue Force Tracking systems. 
Blue Force Tracking systems are devices carried by friendly ground 
units and vehicles that continuously or periodically transmit their 
locations to a central database, allowing their locations to be 
displayed on computer screens. Since there is no joint standard for 
such tracking systems, the joint force commander is responsible for 
resolving the interoperability problems created by the use of disparate 
systems. To provide a common picture of the location of ground forces 
using these systems, commanders had to develop a number of creative 
solutions to bridge the differences between them and integrate them 
into a coherent system--requiring considerable time and effort.

DOD officials also told us that the use of differing formats for 
processing information creates similar problems. For example, each 
service and unified command have their own instructions for performing 
operations such as reporting on the results of bombing missions. A 
recent DOD report found that during joint operations in Afghanistan, 
the Central Command received mission reports using at least 23 
different formats.[Footnote 9] This created difficulty in receiving 
messages and required time-consuming manual data manipulation and 
entry. Operations in Iraq also faced similar problems. According to the 
Joint Forces Command report on Iraqi Freedom, the process of evaluating 
the effects of attacks in Iraq was beset by a lack of commonly 
understood operational level standards. Integration of information was 
undermined by groups adopting their own standards and reporting 
formats, resulting in difficulties in translating information and 
coming to a mutual understanding because they were not able to make 
specific comparisons between formats or to a common format. DOD has 
published a number of joint publications to help standardize operations 
in the joint environment. These publications provide general terms of 
reference and descriptions of processes, such as the targeting process, 
for use by personnel from the various services while operating in the 
joint environment. However, according to DOD officials, these 
publications do not provide enough detailed guidance, such as 
standardized formats for reporting mission results, for the actual 
conduct of operations. As a result, each unified command must develop 
its own implementing procedures, with no system to ensure 
standardization among the commands. Further, according to DOD 
officials, when the pace of operations increases to high levels, there 
is a tendency for personnel to revert to using their own familiar 
service procedures.

We have also reported that a variety of equipment--such as 
reconnaissance aircraft, satellites, ground-based stations processing 
intelligence data, ground targeting equipment, and digital transmission 
systems used to transmit information between airborne and ground 
personnel--is not interoperable across the services. Similar to the 
examples cited above, the inability of these systems to operate 
effectively together can limit access to communications and other 
needed capabilities and confuse and slow targeting activities as less 
efficient alternatives must be used to achieve the mission.

DOD recognizes that improved interoperability and standardization are 
central to the transformation of its forces, and is attempting to 
address the problem. However, the problem is complex and difficult to 
resolve because military operations and acquisition systems have 
traditionally focused on the services and the specific weapons 
platforms needed for their specific missions--not on joint operations 
with interoperable systems and equipment. DOD's budget is organized by 
service and defense agencies, as we and the Defense Science Board 
recently reported in separate publications.[Footnote 10] Therefore, the 
process of defining and acquiring the right capabilities is dominated 
by the services and defense agencies. Joint force commanders' views are 
considered in this process, but they have a difficult time competing 
with individual service interests that control the process. As a 
result, the acquisition of systems and equipment often fails to 
consider joint mission requirements and solutions, and there is no 
guarantee that fielded systems will operate effectively together.

DOD is addressing the need for more interoperability and 
standardization in several ways. For example, DOD's April 2003 
Transformation Planning Guidance requires the commander of the Joint 
Forces Command to develop a plan to address DOD's interoperability 
priorities. These priorities include such efforts as development of a 
common operational picture for joint forces; improved intelligence, 
surveillance, and reconnaissance capabilities; improvements to 
selected targeting linkages; and improved reach back capabilities. The 
planning guidance also requires the services and the Joint Forces 
Command to develop plans for achieving the desired transformational 
capabilities, including an identification of the initiatives taken to 
improve interoperability. DOD is also attempting to reform the 
acquisition process to align it with a new capabilities-based resource 
allocation process built around joint operating concepts. Instead of 
building plans, operations, and doctrine around individual service 
systems, DOD is attempting to explicitly link acquisition strategy to 
joint concepts to provide integrated, interoperable joint war-fighting 
capabilities. For example, in June 2003, the Chairman of the Joint 
Chiefs of Staff issued Instruction 3170.01 that established the Joint 
Capabilities Integration and Development System. This system provides 
new guidelines and procedures for joint staff to review proposed 
acquisitions for their contribution to joint war-fighting needs.

DOD is also developing the Global Information Grid to act as the 
organizing framework for network-centric operations and help ensure 
interoperability in information operations throughout DOD. Begun in the 
late 1990s, this effort seeks to integrate the information processing, 
storing, disseminating, and managing capabilities--as well as the 
associated personnel and processes--throughout DOD into an integrated 
network. DOD's Chief Information Officer has described this network as 
a private military version of the World Wide Web. The effort includes 
programs to develop the policies and guidance needed to implement 
network-centric concepts across DOD, as well as programs to provide the 
technological improvements needed for the success of network-centric 
operations. Parts of this effort, such as policy and procedural 
guidance, bandwidth expansion, and improvements to reach back 
capabilities, have begun or are in place. For example, definitions of 
requirements for interoperable information technology that are used in 
developing the Global Information Grid are cited as the authoritative 
guidance in the requirements determination and acquisition areas--
including the Joint Capabilities Integration and Development System 
discussed previously. However, according to officials involved in the 
effort, development of the grid is still in its early stages and is 
planned to continue to the year 2010 and beyond.

While DOD appears committed to improving interoperability, DOD 
officials state that such reforms require difficult cultural changes to 
fully succeed. However, we previously reported that various problems 
have undermined past reforms, including cultural resistance to change, 
stove-piped operations, difficulties in sustaining top management 
commitment (the average tenure of top political appointees is only 1.7 
years), and other problems that continue to exist today.[Footnote 11] 
For example, in November 1997, DOD announced the establishment of the 
Defense Reform Initiative, which was a major effort to modernize DOD's 
business processes and ignite a "revolution" in business affairs at 
DOD. The initiative was overseen by the Defense Management Council 
composed of senior defense leaders reporting to the Secretary of 
Defense. However, by July 2000, we reported[Footnote 12] that the 
initiative was not meeting its time frames and goals in a number of 
areas. We concluded that the most notable barrier was the difficulty in 
overcoming institutional resistance to change in an organization as 
large and complex as DOD. Moreover, the effectiveness of the Defense 
Management Council was impaired because members were not able to put 
aside their particular services' or agencies' interests to focus on 
departmentwide approaches.

Similarly, cultural impediments to change were also illustrated in our 
March 2003 report on ground-based systems for processing intelligence 
data.[Footnote 13] In that report, we stated that DOD's system for 
certifying their interoperability was not working effectively. In 1998, 
DOD began a program to reduce the number of ground-based systems that 
process intelligence data from various sensors and ensure that the 
remaining sensors are interoperable with other DOD systems. DOD 
requires that such information systems be certified, and to help 
enforce the certification process, the department set up a review panel 
to periodically review such systems and place those with 
interoperability problems on a "watch list." However, 5 years after the 
program was started, we reported that only 2 of 26 systems in the 
program had been certified and, despite this problem, the systems had 
not been placed on the watch list. DOD officials cited a number of 
reasons for the noncompliance, including that military services 
sometimes allow service-unique requirements to take precedence over 
joint interoperability requirements. DOD strongly agreed with our 
recommendations to take several steps necessary to enforce its 
certification process.

Timely Understanding of Battle Damages Remains a Difficult Problem:

DOD's difficulty in obtaining timely, high quality assessments of the 
effects of bombing operations continues to be a difficult problem to 
overcome. Problems with battle damage assessments have been repeatedly 
identified since at least Operation Desert Storm in 1991. DOD has taken 
some steps to address these problems, but they continue to reoccur. As 
a result, some DOD officials have called for approaching battle damage 
assessments in different ways.

Battle Damage Assessments Cannot Match Pace of Operations:

Reports from DOD and others have identified repeated difficulties in 
conducting battle damage assessments in operations in Iraq, as well as 
other operations dating back at least to Operation Desert Storm in 
1991. Battle damage assessments are a critical component of combat 
operations. Slow or inaccurate assessments can result in inefficient 
use of forces and weapons, as targets must be struck repeatedly---but 
sometimes unnecessarily--to ensure their elimination as a threat. 
Inadequate damage assessments also slow ground advances, as units and 
individuals face uncertainty about enemy capabilities, which can 
ultimately increase their risk of death or injury since they may have 
to close with the enemy to understand the conditions ahead of them. 
However, DOD reported that battle damage assessments during operations 
in Iraq could not keep up with the pace of operations and failed to 
provide the information needed for operational decisions. Reports on 
operations in Afghanistan also identified similar problems during 
Operation Enduring Freedom. Our report on Operation Desert 
Storm[Footnote 14] found that battle damage assessments during that 
conflict were neither as timely nor as complete as planners had assumed 
they would be. Battle damage assessments were performed on only 41 
percent of the strategic targets in our analysis, resulting in 
potentially unnecessary additional strikes to increase the probability 
that target objectives would be met.

The inability of damage assessment resources to keep up with the pace 
of modern battlefield operations is due to several factors. According 
to DOD officials, advances in network-centric operations and precision 
weapons have increased the speed at which targets are generated and 
attacked. At the same time, however, DOD does not have an occupational 
specialty for battle damage analysts. This results in shortages of 
trained analysts when resources are surged during operations, leaving 
unified commands to rely on untrained and inexperienced personnel 
brought in from other areas and trained on the job. For example, during 
operations in Afghanistan and Iraq, the Central Command experienced 
requirements for large manning increases in its battle damage 
assessment capability. While the command was ultimately able to 
increase its staff of analysts to about 60 (see fig. 4), this was only 
a fraction of the estimated requirement. Typically, the Central Command 
has about three to five full-time personnel assigned to its battle 
damage assessment group.

Figure 4: U.S. Central Command Battle Damage Assessment Manning Levels 
for Recent Operations:

[See PDF for image]

Note: The time frames indicated as Operation Enduring Freedom and 
Operation Iraqi Freedom designate periods of major combat operations.

[End of figure]

Moreover, according to Central Command officials, even when they 
obtained personnel they were often untrained. Operations were further 
slowed, as these personnel were required to receive on-the-job 
training. Battle damage assessment training is available at both the 
service and joint levels. However, according to DOD officials, the 
absence of a formal occupational specialty for battle damage assessment 
means there is little incentive for personnel to seek the training. 
Further, even if trained, analysts are required to use the instructions 
of the unified command in charge of operations during actual conflicts. 
DOD officials told us that there is no requirement for these 
instructions to be standardized, making it more difficult for personnel 
from the services to quickly adapt to operations. Finally, according to 
officials, DOD does not have a comprehensive system to track personnel 
who have received battle damage assessment training, further 
exacerbating problems in quickly locating trained analysts during surge 
situations.

Attempts to Address the Battle Damage Assessment Problem Have Been 
Limited:

In recognition of the continuing problems associated with battle damage 
assessments, DOD has taken some steps to address these problems. 
However, these attempts have been somewhat limited. For example, DOD 
established the Joint Battle Damage Assessment Joint Test and 
Evaluation program in August 2000 to investigate solutions to battle 
damage assessment process problems. The program was focused on 
assessment processes used by U.S. forces in Korea, but it also analyzed 
processes used in Operations Enduring Freedom and Iraqi Freedom. 
Program officials developed a variety of enhancements that could 
improve the battle damage assessment process. For example, program 
officials developed improvements to the processes used in Korea to 
standardize disparate systems and speed the flow of information between 
analysis and command centers. To help address analyst training 
problems, they developed a compact disc-based course to provide quick 
training for untrained personnel assigned to fill shortages of analysts 
during conflicts. Further, they also developed an agreement with a 
reserve organization to develop a core of trained battle damage 
assessment analysts and to have those personnel available to meet surge 
requirements for the Korean command.

However, according to program officials, acceptance of such approaches 
is voluntary within DOD, and many have not been implemented outside 
Korea. They are trying to gain additional support for adoption of their 
enhancements. Program operations will be discontinued and a final 
report issued by December 2004. In addition to this program, DOD 
officials told us that a Combat Assessment Working Group was recently 
established at the Joint Staff to discuss ways to address problems with 
the battle damage assessment process. However, the group had not 
developed formal recommendations at the completion of our audit work in 
March 2004.

Officials Call for Different Approaches to Assessing Battle Damage:

Some DOD officials have called for more effort to be focused on 
assessing battle damages from an "effects-based" framework. The 
effects-based operational concept calls for an increased emphasis on 
conducting military operations and assessing their effects, in terms of 
the military and nonmilitary effects sought--rather than in terms of 
simply the destruction of a given target or an adversary. According to 
a recent Defense Science Board report,[Footnote 15] the emergence of 
this concept has been influenced by the opportunity provided by 
precision weapons, shared situation awareness, and other advances 
enabling the precise use of force, as well as the needs presented by 
the nature of current military campaigns. Operations from Kosovo to 
Iraq have been characterized by tension among multiple strategic and 
operational objectives: destroy enemy infantry and air defenses and 
drive the current regime from power, but do not injure civilians or 
damage necessary infrastructure.

The use of an effects-based battle damage assessment approach would 
mean that instead of the traditional focus only on damage or 
destruction of a target, battle damage assessments should also attempt 
to determine whether command objectives are being met by other 
influences in the battlefield. For example, initial bombing attacks on 
nearby targets may persuade enemy troops to abandon a target facility, 
eliminating the need to bomb the target facility at all. According to 
the Joint Forces Command's report on Iraqi Freedom, commanders in Iraq 
attempted to use an effects-based approach to analyze military 
operations. However, when the speed of operations exceeded their 
capability to analyze and assess how actions were changing the Iraqi 
system, they reverted to the traditional focus on simple attrition 
measures. Coalition forces reverted to counting specific numbers of 
targets destroyed to determine combat progress, rather than evaluating 
the broader effect created on the enemy. The command has called for 
recognition of problems with battle damage assessments as a major 
obstacle to effects-based operations, requiring a variety of changes to 
resolve.

DOD officials also told us that the traditional focus on damage and 
destruction results in leaders relying too much on visual imagery to 
assess battle damages. This problem can cause leaders to delay 
battlefield progress until full visual confirmation of the desired 
affect is confirmed. According to these officials, given the 
increasingly reliable nature of precision weapons, it may be possible 
in some cases to rely on predicted or probabilistic effects, rather 
than full visual confirmation.

Absence of a Unified Battlefield Information System Confuses Measures 
of Effectiveness:

DOD does not have a unified battlefield data collection system to 
provide standardized measures and baseline data on the efficiency and 
effectiveness of bombing operations. According to DOD officials, the 
current system for collecting operational data is for the services and 
the unified commands to maintain their own databases, which are often 
quite extensive. Precisely how data is defined, gathered, and analyzed 
is at the discretion of each individual component and addresses 
specific needs. These unique requirements lead to different purposes 
for conducting analyses, different data collection approaches, and 
different definitions of key data elements.

For example, to better understand the impact of the tactical and 
technological changes on the efficiency and effectiveness of bombing 
operations, we analyzed the number of attacks and bombs required to 
damage or destroy a given target for operations in Kosovo and 
Afghanistan. A number of DOD officials told us that advances in the 
accuracy of bombing operations have raised the expectation that fewer 
attacks and bombs are now required to damage or destroy targets. 
Instead of traditional operations--where multiple sorties and multiple 
bombs were required to destroy one target--some officials now believe 
one bomb per target and multiple targets on one sortie should be the 
norm. The results of our analyses tended to support the idea that it 
took fewer attacks to damage or destroy targets in Afghanistan than in 
Kosovo. However, we could not gain agreement from the services on the 
results of these analyses because each had its own system for measuring 
operations, and the measures also differed from the ones used in our 
analysis.

Different Approaches Used to Measure the Number of Attacks Needed to 
Destroy Targets:

The question of how many attacks are required to damage or destroy a 
target is basic to understanding battlefield effectiveness; however, we 
found no consistency among the services and the unified commands as to 
which of several basic measures should be used. Some group information 
about attacks based on "sorties"--defined as the takeoff and landing of 
one aircraft, during which one or more aim points[Footnote 16] may be 
attacked. Others do not attempt to group information based on sorties, 
making comparisons of information between databases difficult and 
confusing. For example, because the Central Command was in charge of 
operations in Afghanistan, we used its database to analyze bombing 
operations during Operation Enduring Freedom and compare those with the 
results of our classified review of Kosovo bombing operations. The 
Central Command's database provides information about aircraft attacks 
and damages to aim points, since it is focused primarily on assessing 
battle damages. However, it does not provide the information needed to 
analyze by sortie, since it does not identify activities that took 
place between a given takeoff and landing. To compare the Central 
Command's data with our data on Kosovo, we grouped the information on 
the basis of attacks. An attack was defined as each time that a single 
aircraft dropped one or more weapons on any single aim point. Based on 
this definition, our analysis found that it took fewer attacks to 
damage or destroy both fixed and mobile targets during operations in 
Afghanistan than during operations in Kosovo.

Similar comparisons could not be made with the Air Force's and Navy's 
databases on Operation Enduring Freedom because their data are not 
maintained based on this definition of an attack. Both services list 
data by aircraft sortie. More specifically, each record in the Air 
Force's database corresponds to one delivery of a specific weapon type 
against an aim point, with each weapon delivery linked to a particular 
sortie and mission in the air tasking order. For the Navy's analysis, 
which describes the percentage of sorties that dropped weapons, each 
sortie can have one or multiple attacks, defined as one run at a given 
target. Because both the Air Force's and the Navy's analyses are 
primarily assessments of weapons and not intended to measure battle 
damage information, the main focus is assessing data for and based on 
specific weapon drops. As a result, they contain no analysis that links 
the relationship between the number of sorties flown and the 
corresponding damage.

Effects Also Measured Differently:

A second basic element of effectiveness is whether or not bombing 
actions resulted in the desired effects. The services and the Central 
Command also differed in their approaches to measuring this element, 
further complicating analysis. The Central Command's database provides 
information on effects based on battle damage assessments, since 
measuring battle damage is the primary responsibility of the unified 
commands. However, the service databases are geared toward measuring 
the performance of specific systems.

The Air Force, for example, primarily focused its analysis of 
operations in Afghanistan on a munitions effectiveness assessment. This 
analysis measures the actual success of individual weapons against 
predicted results and does not address battle damage assessments. The 
analysis measures whether the bomb landed outside an area around the 
target within which the bomb was predicted to hit, known as the 
circular error probable. Air Force officials stated that it is possible 
for a weapon to be scored a miss for Air Force munitions effectiveness 
assessment purposes, but still cause significant damage to a target. 
According to the Air Force's analysis, the vast majority of munitions 
employed in Operation Enduring Freedom performed significantly better 
than expected. This could mean that the Air Force can adjust its 
planning and modeling assumptions to lower the number of sorties 
expected to be required to destroy a target.

Similar to the Air Force's analysis, the Navy measured effects based on 
weapon hit rates. However, the Navy's analysis assessed what fraction 
of Navy bombs that were dropped impacted the intended target and had a 
high order detonation, determined primarily by reviewing weapons system 
videos. According to officials, if a weapon hit the target and had a 
high order detonation, it was counted as a successful hit for analysis 
purposes. The Navy's analysis did not measure whether a weapon fell 
within the planned circular error probable, nor did it measure battle 
damages.

Basic Target Characteristics Defined Differently:

The services and the U.S. Central Command also differ in their 
treatment of the basic question of how to define a target as fixed or 
mobile. This distinction is important to considerations of 
effectiveness because it is much harder to hit mobile than fixed 
targets. Moreover, mobile targets may be becoming more numerous as 
adversaries attempt to use mobility to avoid the effectiveness of 
precision weapons. Inconsistent definitions of fixed and mobile targets 
result in different classifications of like targets and disagreement 
among officials when attempting to measure the relative effectiveness 
of bombing attacks against mobile and fixed targets.

The Navy's analysis, for example, classifies mobile targets as "mobile" 
and "moving." According to the analysis, mobile targets are those that 
can move between the time of launch and the time of impact, such as 
vehicles and aircraft. Moving targets are those that are actually 
moving when they are hit. Classification results are determined by a 
direct review of weapon system video or documentation in mission 
reports. Unlike the analysis, the Central Command's database classifies 
all targets capable of moving as mobile whether they are moving at the 
time of attack or not. The classification of moving is not used because 
such information is more detailed than is needed for battle damage 
assessment purposes.

In contrast, the Air Force's database does not classify targets as 
fixed or mobile. The database provides a description of the desired aim 
point, such as the center of a runway or troops, but leaves it up to 
the user to define which are mobile and which are fixed. There is a 
field for moving targets in the database, but according to Air Force 
officials, very few records have an entry in this field. Targets are 
only classified as moving when there is available weapon system video 
to confirm that the target was moving at the time the weapon was 
dropped. As a result of these differences, an attack on a truck that is 
moving at the time of an attack would be classified as mobile by the 
Central Command, as moving by Navy officials, and as either mobile or 
moving to Air Force officials, depending on the availability of weapon 
system video.

Fixed targets are also classified differently in some cases. For 
example, according to Navy officials, there are several types of fixed 
targets. Troops are classified as a fixed, area target because 
individual troops are not targeted with aircraft but rather as an area 
occupied by troops. However, buildings are classified as fixed, point 
targets where there is a specific place to hit. In contrast, the 
Central Command classifies fixed targets only as those that are not 
able to move, such as buildings.

Differences Can Cause Confusion in Operational Assessments and 
Financial Decisions:

The absence of a baseline system to bridge definitional and other 
differences and provide clear, consistent information about actual 
bombing effectiveness creates confusion in several areas. For example, 
this confusion was graphically illustrated when we provided the results 
of our analyses to the services. The results tended to support the idea 
that it took fewer attacks to damage or destroy targets in Afghanistan 
than in Kosovo. However, we could not gain agreement from the services 
on the results because our analyses were based on Central Command data 
that differed from that in their own systems, as previously discussed. 
Similar confusion occurred over the results of our March 2002 
classified analysis of bombing operations in Kosovo. DOD did not concur 
with our use of the Air Force's Mission Analysis Tracking and 
Tabulation System database to analyze bombing operations, stating that 
no single database is completely accurate and contains all information 
needed for the analysis. However, that database was the most 
comprehensive available, developed specifically as a primary database 
for tracking airframe and weapon effectiveness during Operation Allied 
Force, and was used by DOD as the basis for its January 2000 report to 
Congress on operations in Kosovo. DOD cannot clearly resolve such 
confusion until baseline definitions of effectiveness measures are 
reconciled and a unified database developed.

Further, reliable, consistent data on such issues is needed to make 
procurement decisions on the number of bombs and other resources DOD 
will need to procure for future conflicts. In this regard, we recently 
reported[Footnote 17] that differences in battle simulation models and 
scenarios used by the services and the unified commands were resulting 
in different estimates of munitions needed for operations, and, 
ultimately, in reports of munitions shortages. Clear, consistent, and 
up-to-date measures of the effectiveness of precision weapons--such as 
the actual number of aircraft and bombs required to achieve targeting 
objectives--could help resolve such differences and improve procurement 
and other planning decisions. In addition, as discussed earlier, 
precision weapons can be considerably more expensive than traditional 
munitions. Without clear data on bombing effectiveness, DOD cannot 
analyze the return on investment from the trade-off of fewer, but more 
expensive, precision weapons versus the use of more, but less 
expensive, traditional munitions.

Current Training Does Not Provide Realistic Preparation to Cope with 
Changing Operating Environment:

Both the Joint Forces Command and the Defense Science Board found that 
current training does not provide the realistic preparation needed to 
cope with the emerging operating environment. DOD officials raised 
concerns that the changing strategy and technological improvements have 
created large increases in the pace of operations and volume of 
information that have overwhelmed commanders and other personnel at 
times. Further, advances in networking the force and other changes have 
fostered a more centralized style of management, with senior leaders 
increasingly involved in operations. At the same time, however, 
network-centric operating concepts are distributing information to 
lower and lower organizational levels, raising the potential for 
increased autonomy for small units and individual soldiers. According 
to DOD officials, personnel at all levels, but particularly commanders, 
need realistic training to understand this new environment and adapt to 
it to ensure that the new capabilities are used to their fullest 
advantage.

Operations Characterized by Increasingly High Volume and Centralized 
Command and Control, but More Autonomy at Lower Levels:

DOD officials told us that network-centric operations have advanced to 
the point that the heavy flow of information and rapid pace of 
operations may at times overload systems and personnel. This problem 
can create confusion and inefficiency as systems for conducting battle 
damage assessments or other operations become slow and clogged while 
sorting and integrating large amounts of information, and officials are 
distracted by having to devote precious time to sorting through 
hundreds of e-mail messages or by attending increasingly frequent 
videoconferences. Moreover, officials also believe that this problem 
may get worse as commanders increasingly recognize the advantages of 
networked systems, creating a need for even more information.

The officials also stated that increased networking is fostering a more 
centralized style of command and control, which can create tension 
between command staffs and operators in the field. For example, 
according to officials, lawyers and senior civilian and military 
leaders at headquarters locations remote from the execution of 
operations are becoming increasingly involved in target selection and 
other operational areas. Historically, one of the principal tenets of 
U.S. command and control has been centralized direction, but 
decentralized execution of operations to give subordinates on the scene 
sufficient freedom of action to accomplish their missions. Increased 
centralization in the execution of operations can result in senior 
commanders being bogged down in operational details and subordinates on 
the scene losing initiative. This development has been linked to the 
advances in technologies that provide the opportunity for detailed 
views of the battlefield and frequent videoconferences and other 
communications to be shared among a wide array of officials that may be 
located thousands of miles away. This trend is also influenced by 
increased concerns over sensitive issues such as the avoidance of 
intrusions into the airspace of neighboring countries and collateral 
damage to civilian structures. Such issues act as an incentive for 
senior leaders to increase their involvement in lower and lower levels 
of planning and operations.

While senior leaders are becoming increasingly involved in operations, 
information is also being distributed to lower and lower organizational 
levels, raising the potential for increased autonomy for small units 
and individual soldiers. For example, one of the principal organizing 
and operating tenets of network-centric operations is the concept 
called power to the edge. This concept involves empowering individuals 
at the "edge" of an organization--where it interacts with its operating 
environment--by expanding access to information and eliminating 
unnecessary constraints on action. According to department officials, 
adopting this concept requires DOD to change the way it handles 
intelligence and other information. For example, DOD's current 
information systems are based on data requirements that are focused on 
the needs of the organizations supplying the data, with dissemination 
of the data based on a sequential process with information pushed out 
to customers at the end. But DOD is now moving to systems where broad 
arrays of information are placed on networks before any unnecessary 
processing at the point of collection, with total access for customers 
who can pull out the information that each needs simultaneously. This 
provides more information to lower organizational levels, enabling them 
to operate more autonomously with less direct control by commanders. 
According to officials at the Joint Forces Command, this concept helped 
DOD use smaller formations of personnel with flexible command and 
control relationships to great advantage during operations in Iraq.

Changing Operating Environment Requires Better, More Realistic 
Training:

Consistent with DOD's basic tenet that the force must train as it will 
fight, DOD officials have called for improved, more realistic training 
to match the scale and tempo of actual operations. For example, the 
Joint Forces Command reported that the lack of realistic training 
undermined theater-level intelligence, surveillance, and 
reconnaissance management and other operational level capabilities 
during Operation Iraqi Freedom. Similarly, the Defense Science Board 
reported[Footnote 18] that the changing operating environment will have 
unintended human consequences that will require personnel to adapt to 
increasing cognitive demands at even the most junior levels, and to 
think and act more quickly. According to the Board, current training 
will not adequately prepare DOD personnel to cope with the increasing 
and constantly changing cognitive requirements.

DOD officials also cautioned that the joint operational effectiveness 
experienced in Operation Iraqi Freedom was often the result of 
procedures developed during 18 months of practice begun during 
operations in Afghanistan and that such improvements are often 
fleeting--needing to be reinvented in the next contingency. The Joint 
Forces Command called for development of an improved joint training 
capability to institutionalize the operating procedures developed in 
Iraq and allow commanders and staffs to experiment with and practice 
operational-level processes. Moreover, service and DOD officials also 
noted that expectations for the future need to be tempered with the 
understanding that operations in Kosovo, Afghanistan, and Iraq were 
conducted with other advantages--such as largely complete air 
superiority--that may not be available in future conflicts.

Conclusions:

The development of networked surveillance and command and control 
systems, precision weapons, and other advances has combined to have a 
synergetic effect on U.S. military power--providing increased 
capabilities for dealing effectively with enemies operating out of 
nontraditional battlefields, as well as more traditional approaches to 
warfare. Notwithstanding these advances, the full impact of these 
changes is still emerging and is not fully understood. Moreover, the 
enemy is likely to continue to evolve and adapt its approaches in 
response to the continued evolution of U.S. tactics and capabilities. 
As a result, it is important to continue developing and refining these 
capabilities. However, the legacy of DOD's traditional focus on 
service-specific operations is inhibiting the continued evolution of 
the new capabilities. The lack of standardized, interoperable systems 
and equipment interferes with the development of force networks, 
slowing operations and reducing effectiveness. Difficulties in quickly 
obtaining sufficient numbers of trained battle damage analysts result 
in slowed assessments unable to keep up with the increased pace of 
operations, inhibiting battleground progress and the utility of 
improvements in other areas. Similarly, the absence of a unified 
battlefield information system also confuses the clear understanding of 
improvements to the efficiency and effectiveness of operations as a 
result of changing capabilities, slowing the rate of adaptation to 
changing battlefield conditions. Finally, the lack of realistic 
training limits the ability of leaders to understand and systems to 
sense changes in the operating environment--such as the increased pace 
of operations and flow of information, the increased centralization of 
command, and the increased potential for operational autonomy and self-
direction of small units and individual soldiers, as well as emerging 
concepts such as effects-based operations--further inhibiting the 
ability to adapt.

Recommendations for Executive Action:

To ensure continuing evolution of the capabilities demonstrated in 
recent conflicts, we recommend that the Secretary of Defense direct the 
Joint Staff, the Joint Forces Command and other unified commands, and 
the military departments to take the following four actions:

* identify the primary information required for bombing operations, 
such as targeting and battle damage assessments, ensure that planned 
interoperability enhancements provide the standardized definitions, 
mission reporting formats, and other necessary instructions for this 
information to be used by all unified commands during joint combat 
operations, and determine whether this standardized information can 
replace that used by the individual services;

* formulate a plan to provide sufficient numbers of personnel trained 
in battle damage assessment procedures when they are needed for combat 
operations and include in the plan the following: incentives for 
personnel to take the existing joint training on damage assessment, 
development of a system to be used by the Joint Forces Command to track 
and mobilize personnel who have received damage assessment training for 
use during surge situations, and development of guidance on the 
appropriate use of effects-based, probabilistic, and other 
nontraditional concepts in assessing battle damages;

* develop a unified battlefield information system that provides for 
the identification and collection of data on key, standardized measures 
of bombing operations needed to assess the basic efficiency and 
effectiveness of such operations, for use by all unified commands; and:

* develop a joint operations training capability that provides 
commanders and staffs with a realistic simulation of the increased pace 
of operations and other emerging changes to the combat operating 
environment.

Agency Comments and Our Evaluation:

In written comments on a draft of this report, DOD concurred or 
partially concurred with all our recommendations. DOD stated that the 
Joint Staff, in coordination with the Joint Forces Command, is 
addressing our recommendations for actions to improve standardization 
of information used in bombing operations, develop a unified 
battlefield information system, and develop realistic joint training to 
help personnel adapt to changes in the operating environment in various 
ongoing initiatives.

DOD partially agreed with our recommendation to improve the battle 
damage assessment process and stated that it is addressing the issues 
we raised in the Joint Network Fires Capability Roadmap, the Joint 
Close Air Support action plan, and other efforts. However, DOD believed 
that the section of the report titled "Timely Understanding of Battle 
Damages Remains a Difficult Problem" discusses battle damage 
assessments as if that function was detached from the broader targeting 
process. That was not our intent. As indicated on page 6 of the report, 
we agree that battle damage assessments are an integral part of the 
broader targeting process. The use of a separate section of the report 
to deal with that aspect of targeting was meant only to highlight the 
long-standing problems with battle damage assessments and the need to 
focus DOD's attention on corrective action. Officials from the U.S. 
Central Command, which was in charge of operations in Afghanistan and 
Iraq, and the Joint Forces Command report on lessons learned in Iraq 
both pointed to the need to elevate recognition of problems in the 
battle damage assessment process and address them. Continued 
improvement in the speed at which targets are generated and attacked 
will only further increase the need for damage assessments to keep pace 
with operations in the future.

DOD's comments are reprinted in appendix III. DOD also provided 
technical comments, which we incorporated as appropriate.

We are sending copies of this report to the Secretary of Defense; the 
Secretaries of the Air Force, Army, and Navy; the Commandant of the 
Marine Corps; and the Director, Office of Management and Budget. The 
report will also be available at no charge on GAO's Web site at 
http://www.gao.gov.

If you or your staff have any questions on the matters discussed in 
this report, please contact me at (757) 552-8100. The major 
contributors to this report are listed in appendix IV.

Signed by: 

Neal P. Curtin: 
Director, Defense Capabilities and Management:

[End of section]

Appendix I: Scope and Methodology:

To assess the impact on operational effectiveness of improvements in 
networking the force and the use of precision weapons and identify the 
key barriers to continued progress in implementing the new strategy, we 
followed a three-phased approach.

To identify Department of Defense (DOD), military service, and unified 
command policies and approaches to implementing the new strategy, we 
obtained briefings, reviewed DOD and unified command directives and 
regulations, the Operation Enduring Freedom Campaign Plan, lessons 
learned reports, and prior reports by us and others. A bibliography of 
key reports on issues related to our review is included. We also 
interviewed officials from the Office of the Secretary of Defense; the 
Office of the Joint Chiefs of Staff; the U.S. Central Command; the U.S. 
Joint Forces Command; the U.S. Special Operations Command; headquarters 
offices of the Army, Navy, and Air Force; and other offices as 
appropriate.

We accompanied this work with a detailed analysis of bombing data 
developed for our March 2002 classified report on air operations in 
Kosovo and bombing data on operations in Afghanistan provided by the 
U.S. Central Command. Prior to conducting these analyses, we discussed 
the appropriate databases to use, the time frames to measure, and other 
such methodological issues with officials from the Central Command. We 
used Central Command data because its commander was in charge of joint 
operations in both Afghanistan and Iraq. To determine whether bombing 
accuracy and effectiveness had improved, we compared changes in the 
percentage of attacks resulting in damage or destruction to fixed and 
mobile targets, the number of attacks and the number of bombs during a 
given attack that were required to damage or destroy a given target, 
and other such measures of operations in Kosovo and Afghanistan. We 
then provided the results of these analyses to officials from the 
Office of the Secretary of Defense; the Office of the Joint Chiefs of 
Staff; the U.S. Central Command; the U.S. Joint Forces Command; the 
U.S. Special Operations Command; and the Army, Navy, and Air Force for 
their review and comment. We also obtained analyses of Operation 
Enduring Freedom from the Navy and the Air Force for comparison 
purposes. We requested data from the Army, but officials were unable to 
provide such data. We also requested copies of any similar analyses of 
operations in Iraq, but officials were unable to locate any such 
analyses. We did not conduct our own detailed analysis of operations in 
Iraq because of the extremely resource intensive and time-consuming 
nature of these analyses.

To assess the reliability of the Central Command's database for 
Operation Enduring Freedom, we (1) performed electronic testing for 
obvious errors in accuracy and completeness; (2) reviewed related 
documentation, including tracking target files to specific data 
entries, and interviewed agency officials knowledgeable about the data; 
and (3) worked closely with agency officials to identify any data 
problems. When we found discrepancies such as missing or incorrect 
data, we brought them to the command's attention and worked with it to 
correct the discrepancies before conducting our analysis. We determined 
that the data were sufficiently reliable for our reporting purposes.

Following this analysis, we conducted a series of roundtable 
discussions with officials from the offices of the Secretary of 
Defense, Joint Chiefs of Staff, unified commands, and the services 
contacted previously. We conducted these discussions to gain a detailed 
understanding of the results of our analyses and officials' 
perspectives on the impact of the changing strategy on operations in 
Kosovo, Afghanistan, and Iraq and the key barriers to continued 
progress in implementing the new strategy. We focused our analysis on 
combat bombing operations. We did not attempt to analyze whether larger 
operational and strategic objectives were achieved.

[End of section]

Appendix II: DOD Reconnaissance Aircraft, Precision Weapons, and Other 
Technologies Used in Recent Operations:

[See PDF for image]

[End of figure]

[End of section]

Appendix III: Comments from the Department of Defense:

OFFICE OF THE UNDER SECRETARY OF DEFENSE:
3000 DEFENSE PENTAGON 
WASHINGTON, DC 20301-3000:

ACQUISITION, TECHNOLOGY AND LOGISTICS:

MAY 26 2004:

Mr. Neal P. Curtin:

Director, Defense Capabilities and Management: 
U.S. General Accounting Office:
Washington, D.C. 20548:

Dear Mr. Curtin:

This is the Department of Defense (DoD) response to the GAO draft 
report GAO-04-547, "MILITARY OPERATIONS: Recent Campaigns Benefited 
from Improved Communications and Technology, but Barriers to Continued 
Progress Remain" dated April 5, 2004 (GAO Code 350358).

The DoD concurs with the comment on the draft report's first 
recommendation, partially concurs with the second recommendation, and 
concurs with the third and fourth recommendations. The rationale for 
the DoD's position is provided at enclosure l. Enclosure 2 provides 
additional comments and suggested changes to the report.

The Department appreciates the opportunity to comment on the draft 
report.

Sincerely,

Signed by: 

Glenn F. Lamartin: 
Director:

Defense Systems:

Enclosures: As stated:

GAO DRAFT REPORT - DATED APRIL 5, 2004 GAO CODE 350358/GAO-04-547:

"MILITARY OPERATIONS: Recent Campaigns Benefited from Improved 
Communications and Technology, but Barriers to Continued Progress 
Remain"

DEPARTMENT OF DEFENSE COMMENTS TO THE RECOMMENDATIONS:

RECOMMENDATION 1: The GAO recommended that the Secretary of Defense 
direct the Joint Staff, the Joint Forces Command and other unified 
commands, and the Military Departments to identify the primary 
information required for bombing operations, such as targeting and 
battle damage assessments, and ensure that planned interoperability 
enhancements provide the standardized definitions, mission reporting 
formats, and other necessary instructions for this information to be 
used by all unified commands during joint combat operations, and 
determine whether this standardized information can replace that used 
by the individual services. (Page 29/GAO Draft Report):

DoD RESPONSE: The DoD concurs, but recommends adding "and other fires 
and effects" to the phrase "bombing operations." The Joint Staff, in 
coordination with Joint Forces Command, is addressing these issues in 
the Joint Network Fires Capability roadmap, Joint Fires Initiative 
(JFI), Joint Close Air Support (JCAS) action plan, Joint Targeting 
School (JTS), and various other actions. In addition, DoD is changing 
its approach to resolving the Joint interoperability issue by focusing 
at the data level. On May 9, 2003, the ASD (NII) issued the DoD Net-
Centric Data Strategy, outlining a new approach that manages data 
within Communities Of Interest (COIs) which are defined as "... 
collaborative groups of users who must exchange information in pursuit 
of their shared goals, interests, missions, or business processes ...".

RECOMMENDATION 2: The GAO recommended that the Secretary of Defense 
direct the Joint Staff, the Joint Forces Command and other unified 
commands, and the Military Departments to formulate a plan to provide 
sufficient numbers of personnel trained in battle damage assessment 
procedures when they are needed for combat operations and include in 
the plan the following: incentives for personnel to take the existing 
joint training on damage assessment, development of a system to be used 
by the Joint Forces Command to track and mobilize personnel who have 
received damage assessment training for use during surge situations, 
and development of guidance on the appropriate use of effects-based, 
probabilistic, and other non-traditional concepts in assessing battle 
damages. (Page 30/GAO Draft Report):

DoD RESPONSE: The DoD partially concurs. The Joint Staff, in 
coordination with Joint Forces Command, is addressing these issues in 
the Joint Network Fires Capability roadmap, JFI, JCAS action plan, JTS 
and various other actions. The Department does not make a distinction 
of Battle Damage Assessment (BDA) separate from the targeting process, 
as does the GAO. The section of the report titled "Timely Understanding 
of Battle Damages Remains a Difficult Problem," deals with BDA from a 
perspective outside of the joint targeting process. The report 
discusses the BDA function as if it were detached from the broader 
targeting process; when in actuality, BDA can only be executed properly 
if it is undertaken as a fully integrated (i.e., kinetic and non-
kinetic) activity within the targeting process. The products of the 
first three phases of the targeting cycle, depicted in Figure 1, page 
6, define the basis for assessments performed in BDA.

RECOMMENDATION 3: The GAO recommended that the Secretary of Defense 
direct the Joint Staff, the Joint Forces Command and other unified 
commands, and the Military Departments to develop a unified battlefield 
information system that provides for the identification and collection 
of data on key, standardized measures of bombing operations needed to 
assess the basic efficiency and effectiveness of such operations, for 
use by all unified commands. (Page 30/GAO Draft Report):

DoD RESPONSE: The DoD concurs, but recommends adding "and other fires 
and effects" to the phrase "bombing operations." The Joint Staff, in 
coordination with Joint Forces Command, DOT&E, and the ASD(NII)/DoD CIO 
is addressing these issues in the Joint Network Fires Capability 
Roadmap, JFI, JCAS action plan, JTS and various other actions.

RECOMMENDATION 4: The GAO recommended that the Secretary of Defense 
direct the Joint Staff, the Joint Forces Command and other unified 
commands, and the Military Departments to develop a joint operations 
training capability that provides commanders and staffs with a 
realistic simulation of the increased pace of operations and other 
emerging changes to the combat operating environment. (Page 30/GAO 
Draft Report):

DoD RESPONSE: The DoD concurs. The Joint Staff, in coordination with 
Joint Forces Command, is addressing these issues in the Joint Network 
Fires Capability roadmap, JFI, JCAS action plan, JTS and various other 
actions.

GAO Draft Report - Dated April 8, 2004 GAO CODE 350358/GAO-04-547:

"MILITARY OPERATIONS: Recent Campaigns Benefited from Improved 
Communications and Technology, but Barriers to Continued Progress 
Remain"

DEPARTMENT OF DEFENSE COMMENTS ON THE DRAFT REPORT:

ERROR OF FACT: Under Background, on page 5, the draft report describes 
"The Joint Targeting Cycle," Figure 1, as the "sensor-to-shooter loop." 
That characterization is not accurate. The "unofficial" process, 
frequently expressed as the sensor-to-shooter loop, is only a portion 
of the broader targeting process.

DoD RECOMMENDATION: The draft report should make the distinction that a 
sensor-to-shooter process exists within the context of a larger 
targeting process.

ERROR OF FACT: Pgs. 22 and 23 of the draft report, starting with the 
words "Effects-based operations is an emerging .....", contains the 
misconception that effects-based operations is an emerging topic. The 
targeting process, depicted in Figure 1, is inherently effects-based 
because it is initiated and driven by the Commander's Objectives, 
Guidance, and Intent. Furthermore, it is fully discussed in JP 3-60, 
Joint Doctrine for Targeting, beginning in Chapter I, page I-1, 
paragraph 2.a.: "The purpose of the joint targeting process is to 
provide the commander with a methodology linking objectives with 
effects throughout the battlespace." The concept of effects-based 
targeting has been the bedrock of the formal targeting education 
curriculum for more than thirty years.

DoD RECOMMENDATION: Delete references to the emergence of this concept, 
and replace with "re-emphasize the importance."

ERROR OF FACT: Pg 14, paragraph I of the draft report on line 14 
starting with "Some DOD officials....". In fact, Laser Guided Bombs 
(LGBs) are precise, whereas Global Positioning System (GPS) aided bombs 
are merely accurate.

DoD RECOMMENDATION: Replace with... "Despite the advantages of GPS 
weapons, laser guided weapons - which follow a beam of pulsed energy 
trained on a target - are more precise, and offer a capability against 
moving targets that GPS-guided weapons do not."

enclosure (2):

[End of section]

Appendix IV: GAO Contacts and Staff Acknowledgments:

GAO Contacts:

John Pendleton (404) 679-1816 John W. Nelson (404) 679-1949:

Acknowledgments:

In addition to those named above, Katherine Chenault, Steve Pruitt, 
R.K. Wild, and Kristy Williams made key contributions to this report.

[End of section]

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[End of section]

Related GAO Products:

Military Readiness: Lingering Training and Equipment Issues Hamper Air 
Support of Ground Forces. GAO-03-505. Washington, D.C.: May 2, 2003.

Defense Acquisitions: Steps Needed to Ensure Interoperability of 
Systems That Process Intelligence Data. GAO-03-329. Washington, D.C.: 
March 31, 2003.

Major Management Challenges and Program Risks--Department of Defense. 
GAO-03-98. Washington, D.C.: January 2003.

Defense Management: Munitions Requirements and Combatant Commanders' 
Needs Require Linkage. GAO-03-17. Washington, D.C.: October 15, 2002.

DOD Financial Management: Integrated Approach, Accountability, 
Transparency, and Incentives Are Keys to Effective Reform. GAO-02-497T. 
Washington, D.C.: March 6, 2002.

Kosovo Air Operations: Need to Maintain Alliance Cohesion Resulted in 
Doctrinal Departures. GAO-01-784. Washington, D.C.: July 27, 2001.

Defense Logistics: Unfinished Actions Limit Reliability of the 
Munitions Requirements Determination Process. GAO-01-18. Washington, 
D.C.: April 5, 2001.

Defense Management: Actions Needed to Sustain Reform Initiatives and 
Achieve Greater Results. GAO/NSIAD-00-72. Washington, D.C.: July 25, 
2000.

Operation Desert Storm: Evaluation of the Air Campaign. GAO/NSIAD-97-
134. Washington, D.C.: June 12, 1997.

FOOTNOTES

[1] U.S. General Accounting Office, Defense Acquisitions: Steps Needed 
to Ensure Interoperability of Systems That Process Intelligence Data, 
GAO-03-329 (Washington, D.C.: Mar. 31, 2003) and Military Readiness: 
Lingering Training and Equipment Issues Hamper Air Support of Ground 
Forces, GAO-03-505 (Washington, D.C.: May 2, 2003).

[2] U.S. Department of Defense, Joint Publication 3-60: Joint Doctrine 
for Targeting (Washington, D.C., Jan. 17, 2002).

[3] In this report, the terms weapons, bombs, and munitions are used 
interchangeably.

[4] U.S. Department of Defense, Joint Forces Command, Joint Lessons 
Learned: Operation Iraqi Freedom Major Combat Operations (Norfolk, 
Virginia: Mar. 1, 2004).

[5] U.S. Department of Defense, Defense Science Board Task Force on 
Operation Enduring Freedom Lessons Learned, Precision Targeting and 
Joint Close Air Support (Washington, D.C.: Mar. 25, 2003).

[6] Congressional Budget Office, The Army's Bandwidth Bottleneck 
(Washington, D.C.: August 2003).

[7] U.S. Department of Defense, Network Centric Warfare, Department of 
Defense Report to Congress (Washington, D.C.: July 27, 2001).

[8] Center for Strategic and Budgetary Assessments, Operation Iraqi 
Freedom: A First Blush Assessment (Washington, D.C.: 2003). 

[9] U.S. Department of Defense, Joint Battle Damage Assessment Joint 
Test and Evaluation, Operation Enduring Freedom Test Report 
(Washington, D.C.: December 2002).

[10] U.S. General Accounting Office, Major Management Challenges and 
Program Risks-Department of Defense, GAO-03-98 (Washington, D.C.: 
January 2003) and U.S. Department of Defense, Defense Science Board, 
Report of the Defense Science Board Task Force on Enabling Joint Force 
Capabilities (Washington, D.C.: Aug. 14, 2003).

[11] See GAO-03-98.

[12] U.S. General Accounting Office, Defense Management: Actions Needed 
to Sustain Reform Initiatives and Achieve Greater Results, GAO/
NSIAD-00-72 (Washington, D.C.: July 25, 2000).

[13] See GAO-03-329.

[14] U.S. General Accounting Office, Operation Desert Storm: Evaluation 
of the Air Campaign, GAO/NSIAD-97-134 (Washington, D.C.: June 12, 
1997).

[15] U.S. Department of Defense, Defense Science Board, Report of the 
Defense Science Board Task Force on Discriminate Use of Force 
(Washington, D.C.: July 28, 2003).

[16] A precise point on a target that is assigned for weapon impact.

[17] U.S. General Accounting Office, Defense Management: Munitions 
Requirements and Combatant Commanders' Needs Require Linkage, GAO-03-17 
(Washington, D.C.: Oct. 15, 2002).

[18] U.S. Department of Defense, Defense Science Board, Defense Science 
Board Task Force on Training for Future Conflicts--Final Report 
(Washington, D.C.: July 11, 2003).

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