ISO 9001
Because of the many initiatives undertaken to improve business practices, work processes, and employee empowerment, Portland District was originally one of four Corps Districts involved in a Headquarters USACE pilot program in early 1995 to implement ISO 9000. Portland District's Planning and Engineering Division achieved ISO 9001 (development/design, production, installation, and servicing) certification August 7, 1997. ISO 9000 is a numerical series designation for an internationally accepted set of management criteria establishing the minimum requirements for a quality management system.
An action plan was implemented to review, revise, enhance, and measure internal work processes and documentation procedures to improve communciaiton links with internal as well as external customers, eliminate unnecessary paper work, and streamline the work process leading to on-time, within-budget results that meet customer needs the first time, every time.
The Product Development Policy and Procedure Manual governs its quality management processes. For more information about ISO 9000, visit the American Society of Quality.