Centralized Collections/Disbursement
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Electronic Payment Information (EFT)
(https://childsupport.dhs.state.ia.us/generalinfo.asp#payment)
Payment by phone or by web are programs which allows you to make payments from a touch tone phone or through a secured section of this website.
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Levying from Bank Accounts
(https://childsupport.dhs.state.ia.us/generalinfo.asp#PayingfromBankAcct)
When child support is collected by taking money from bank or financial accounts, it is called administrative levy. This method is used to collect past due support.
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Payment Record
(https://childsupport.dhs.state.ia.us/enterssn.asp?src=PaymentRecordUnofficial.asp)
To access payment information or to make a payment, your social security number and case number are required.
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ReliaCard Information
(https://childsupport.dhs.state.ia.us/generalinfo.asp#Reliacard)
Receiving your child support payment by debit card - ReliaCard / Visa
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Customer Service
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Contact Us
(https://childsupport.dhs.state.ia.us/contactus.asp)
Contact information for clients and employers including phone, mail and web sites.
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Field Offices/ Counties Served
(https://childsupport.dhs.state.ia.us/fieldoffices.asp)
Location of all of Iowa's Child Support Offices and their specific information
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Electronic Funds Transfer [EFT]
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Electronic Payment Information (EFT)
(https://childsupport.dhs.state.ia.us/generalinfo.asp#payment)
Payment by phone or by web are programs which allows you to make payments from a touch tone phone or through a secured section of this website.
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ReliaCard Information
(https://childsupport.dhs.state.ia.us/generalinfo.asp#Reliacard)
Receiving your child support payment by debit card - ReliaCard / Visa
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Employment
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Employers Partnering in Child Support
(https://secure.dhs.state.ia.us/epics/)
Employers Partnering in Child Support (EPICS) links the employer community to Iowa's Child Support Recovery Unit (CSRU). EPICS serves as a single point of contact for employers to obtain answers to their questions about child support.
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Enforcement
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Federal and State Tax Refunds
(https://childsupport.dhs.state.ia.us/generalinfo.asp#fedstatetaxref)
Federal tax refunds may be withheld to pay past due child support. When the past due child support is more than $150 owed to the State of Iowa or $500 owed to the family, the federal tax refunds of the person owing child support may be withheld by an offset.
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Income Withholding
(https://childsupport.dhs.state.ia.us/generalinfo.asp#IncomeWithholding)
When child support is collected from paychecks or other income, it is called income withholding.
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Passport Sanctions
(https://childsupport.dhs.state.ia.us/generalinfo.asp#passport)
When the person owing child support owes $5,000 or more in overdue support, their passport may be sanctioned. This means they may be unable to obtain a passport or their existing passport may be taken or not renewed.
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Establishment of Cases |
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| | Intake (Applying for Services) |
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Application for Nonassistance Support Services
(https://childsupport.dhs.state.ia.us/includes/PDFfiles/470-0188FinalVersion.pdf)
Please return pages 1 through 6 with your application fee to the nearest
CSRU office.
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How to Apply for Services
(https://childsupport.dhs.state.ia.us/generalinfo.asp#HowtoApply)
To apply for services select the Application for Services form. Mail the completed form to the Child Support Office serving your county. Please also send copies of any court orders and payment records that already exist for your case.
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Establishment of Orders
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Setting Support Amount Using Iowa Supreme Court Guidelines
(https://childsupport.dhs.state.ia.us/guidelines.asp)
The Child Support Recovery Unit uses the Iowa Supreme Court's Guidelines to set the child support amount.
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FPLS Access
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/iowa.htm)
The states with whom Iowa is currently exchanging interstate information via CSENet.
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Fatherhood
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Iowa Fatherhood
(http://www.dhs.state.ia.us/fatherhood/)
This site contains links to a variety of other sites with Iowa, regional, or national importance. We have tried to include those whose content can most directly support the role of Iowa's parents with their children.
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Legal
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Child Support Guidelines
(http://www.judicial.state.ia.us/self_help/family_law/child_support_guidelines/index.asp)
This page outlines Iowa`s child support guidelines and criteria. Includes worksheets, charts and forms in Portable Document Format (pdf).
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Judicial Child Support
(http://www.judicial.state.ia.us/self_help/family_law/child_support/index.asp)
Background information on child support, as well as on modification of orders and enforcement.
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Locate
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CSENet 2000 State Contact Information
(http://www.acf.hhs.gov/programs/cse/newhire/csenet/contacts/states/iowa.htm)
The states with whom Iowa is currently exchanging interstate information via CSENet.
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Offset/Intercept/Liens
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Federal and State Tax Refunds
(https://childsupport.dhs.state.ia.us/generalinfo.asp#fedstatetaxref)
Federal tax refunds may be withheld to pay past due child support. When the past due child support is more than $150 owed to the State of Iowa or $500 owed to the family, the federal tax refunds of the person owing child support may be withheld by an offset.
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Income Withholding
(https://childsupport.dhs.state.ia.us/generalinfo.asp#IncomeWithholding)
When child support is collected from paychecks or other income, it is called income withholding.
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Passport Denial
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Passport Sanctions
(https://childsupport.dhs.state.ia.us/generalinfo.asp#passport)
When the person owing child support owes $5,000 or more in overdue support, their passport may be sanctioned. This means they may be unable to obtain a passport or their existing passport may be taken or not renewed.
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Public Information/Outreach
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Forms
(https://childsupport.dhs.state.ia.us/forms.asp)
This page provides the forms you might need for a child support case and more.
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Frequently Asked Questions
(https://childsupport.dhs.state.ia.us/generalinfo.asp#faq)
Frequently asked questions about child support.
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General Information
(https://childsupport.dhs.state.ia.us/generalinfo.asp#suspension)
Click any topic on this page to go directly to that section.
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Home Page for Iowa
(https://childsupport.dhs.state.ia.us/welcome.asp)
Iowa Child Support Enforcement Home page
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What's New
(https://childsupport.dhs.state.ia.us/whatsnew.asp)
This page provides updated child support information.
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Review and Modification of Orders
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Final Program Progress Report on Iowa Child Support Enforcement Website Enhancements
(http://www.acf.hhs.gov/programs/cse/pubs/state/ia/iowa_change_of_circumstances_website.doc)
The purpose of this project was to improve customer service, provide ready access to information to customers, and lessen workers' time spent on modification requests that resulted in no-change orders.
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Systems
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Final Program Progress Report on Iowa Child Support Enforcement Website Enhancements
(http://www.acf.hhs.gov/programs/cse/pubs/state/ia/iowa_change_of_circumstances_website.doc)
The purpose of this project was to improve customer service, provide ready access to information to customers, and lessen workers' time spent on modification requests that resulted in no-change orders.
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