Mission, Vision, and Quality Policy
Mission Statement
To deliver high quality, value-driven accreditation services to testing and calibration laboratories by:
- meeting or exceeding customer expectations;
- operating to globally accepted requirements for accreditation bodies;
- promoting world-wide acceptance of test and calibration results of NVLAP-accredited laboratories; and
- pursuing organizational and technical excellence.
Vision Statement
To be a world-class accreditation body recognized nationally and internationally for raising the bar and setting the standard for excellence in accreditation.
Quality Policy Statement and Objectives
Quality is the responsibility of every NVLAP employee. All NVLAP employees, management and staff alike, are committed to providing high quality accreditation services through the continuous improvement of NVLAP's management system. This commitment is reflected in NVLAP's mission and vision statements, as well as the following objectives for quality:
- to facilitate cross-border trade through the establishment and maintenance of international MRAs;
- to promote confidence in the technical competence of NVLAP-accredited laboratories and the reliability of their results;
- to communicate frequently with customers and stakeholders to determine their accreditation needs and requirements;
- to develop accreditation programs, using balanced input from technical experts, industry, and interested parties;
- to meet the highest professional standards for integrity, impartiality, and ethical conduct;
- to manage resources in a manner that maximizes delivered value to customers;
- and to afford employees the opportunity to develop their full potential in a working environment that recognizes individual and group quality achievements and encourages excellence.
Date created: January 02, 1999
Last updated: January 10, 2006