US Army Corps of Engineers
Vicksburg District
External Customer Satisfaction Survey
The Vicksburg District is committed to improving our services to you and would like to know how well we are doing. Please rate your
Level of Satisfaction
with our performance over the past year for activities in a primary service area. Your straightforward answers will help us to identify areas needing improvement. 5 means that you are extremely pleased with the product or service that you received. 3 means that you are somewhat pleased. 2 means you are dissatisfied with the item. Thank you for your time and comments.
Please use the pull-down menus to indicate which specific District office and project area that you interface with primarily.
Primary Office
Executive Office
Construction Division
Contracting Office
Office of Counsel
Engineering Division
Equal Employment Opportunity Office
Information Management Office
Internal Review Office
Logistics Management Office
Operations Division
Planning,Programs,and Project Mgmt Division
Public Affairs Office
Real Estate Division
Resource Management Office
Safety adn Occupational Health Office
Security and Law Enforcement Office
Small and Disadvantaged Business Utilization
Other
Primary Service Area
Hydropower
Water Supply
Support for Others
Environment
Emergency Operations
Flood Damage Reduction
Navigation
Recreation
Other
If Other please specify:
Phase of Project
Reconnaissance/Feasibility
Pre-construction_Engineering_and_Design
Construction
Operations_and_Maintenance
Facility User
Visitor_at_Site
Other
If Other please specify:
Level of satisfaction
1.
Seeks your requirements, priorities, and expectations and incorporates them into their service
2.
Manages your projects/programs effectively
3.
Treats you as an important member of the team
4.
Solicits, listens to, and resolves your concerns
5.
Provides timely service/products
6.
Delivers quality products/services
7.
Delivers products/services at a reasonable cost
8
Is flexible in responding to your needs
9.
Keeps you informed
10.
Would be your choice for future products/services
11.
Courtesy of our employees
12.
Knowledge and reliability of employees
13.
Points of contact well-defined
14.
Clarity of forms, publications, process descriptions, advice and correspondence.
15
Overall satisfaction
16
Did you feel like you were an informed and involved team participant?
Yes
No
What are your requirements of us listed in the order of priority ( No. 1 being the highest)?
1
2
3
4
5
Comments/Suggestions for Improvement
While the following information is not required, specifying the project would be helpful
Your Name
Corps project/program number
Corps POC
Your e-mail address
Your company name
Your office telephone number
Would you like us to contact you?
Yes
No