Ombudsman

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The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.

For more information on the Ombudsman’s office, and to view our brochure, see About the Ombudsman.

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Loan Problem Description
*What type of student loan are you having a problem with?
*Who services your student loan? (Who do you make your payments to?)
*Referred By:
*Description of Problem: Please provide clear and concise responses to the following: 1) overview of the problem; 2) actions you have taken to resolve the problem; and, 3) How can we help you. You are limited to 2000 characters in the description block.

Last updated/reviewed August 31, 2008