The DoDEA 2006-2007
Customer Satisfaction Survey

The DoDEA Customer Satisfaction Survey (CSS) is a tool used to measure the satisfaction level of parents/sponsors, students in grades 4-12, and teachers with the programs and services provided by the DoD Education Activity (DoDEA). The survey is administered every two years. Some questions on the survey have been adapted from the Phi Delta Kappa's/Gallup Poll of the Public's Attitudes Toward the Public Schools to provide a national comparison to U.S. public schools.

Schools, districts, areas, and DoDEA use the survey results to improve programs and services offered to DoDEA's students. The survey results are also used to monitor components of the DoDEA Community Strategic Plan. The Customer Satisfaction Survey Results are available for the three administrations. Click the corresponding link on the left to access the results.