Preparation Checklist

	Item	Your notes
	Your name
	Social Security Number (SSN)
	Date of birth
	What school did you attend?
	Who is your servicer, holder, guarantor, holder of promissory notes, collection agency? (If you have questions about this, see our Learn about Your Loan page.)
	What type of loan is in dispute?
	What has been done so far?
	Whom else have you talked to, and when?
	What were you told?
	Why is this a problem?
	What types of agency contact have been made?
	Do you have any relevant evidence? Such as the following: Promissory Notes Bills Cancelled Checks Correspondence
	Can you show immediacy of need? (Make sure to have any relevant documentation available)

Last updated/reviewed August 3, 2007