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Research Highlights
Study Finds Patient Satisfaction at Women’s Clinics Higher Than Traditional Clinics
Taken from the Veterans Health Administration Highlights dated March 24, 2003
VA researchers evaluated 971 women veterans’ patient satisfaction in women’s traditional primary care clinics. The study showed women enrolled in women’s clinics were more likely than those in traditional clinics to report excellent overall satisfaction. Receipt of care in women’s clinics was a significant positive predictor for all five satisfaction domains (i.e., getting care, privacy and comfort, communication, complete care, and follow-up care).
Additionally, evidence suggests that a greater percentage of women compared to men change physicians due to dissatisfaction. Hospital-associated women’s health centers have grown since 1990, when a survey by the American Hospital Association revealed that only 19 percent (1,170 of 6,105 responding hospitals) had women’s care facilities. That number jumped to 42.5 percent (2,064 of 4,856 responding hospitals) in 2000.
The article, titled, "Patient Satisfaction in Women’s Clinics Versus Traditional Primary Care Clinics in the Veterans Administration," was published in the Journal of General Internal Medicine, March 2003.
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