How to Apply for Federal-State Disaster Assistance 

Release Date: August 28, 2008
Release Number: 1785-004

» More Information on Florida Tropical Storm Fay

ORLANDO, Fla. --  Disaster assistance is now available for people in Brevard, Hendry, Okeechobee,    St. Lucie and Volusia counties who suffered losses related to Tropical Storm Fay. Disaster officials with the State Emergency Response Team (SERT) and the Federal Emergency Management Agency (FEMA) urge people with uninsured or underinsured losses to register as soon as possible.

How do people apply for disaster assistance?

People can register online at www.fema.gov or call FEMA's toll free registration number,  800-621-FEMA (3362) or TTY 800-462-7585 for the hearing- or speech-impaired. Both numbers are operational between 7 a.m. and midnight seven days a week until further notice. It will take about 15 minutes to complete the process. Before applicants call or go online, they should gather the following basic information to speed the process:

Is there any cost associated with registering for disaster assistance?

No. There are no costs related to registering for or receiving federal disaster assistance. If an applicant is asked to pay for federal disaster assistance, contact the Department of Homeland Security, Office of Inspector General hotline at 800-323-8603.

What types of assistance may be provided?

The following list describes some of the types of assistance that may be available to eligible applicants through FEMA's Individuals and Households Program (IHP):

Why is the SBA application important?

Completing and returning an SBA application is an essential part of the recovery process. If an applicant is found ineligible for an SBA loan, he or she may be referred for ONA or to other disaster services agencies. People may get information by calling SBA's Customer Service Center at 800-659-2955 or (800-877-8339 for the speech- or hearing-impaired) or by sending an e-mail to disastercustomerservice@sba.gov or visiting www.sba.gov.

What assistance can an applicant expect to receive?

FEMA disaster assistance is to help them get safe and sanitary housing and meet other critical needs so they can begin their long-term recovery. Assistance is not automatic, but is calculated based on the losses of each individual or household that files and qualifies.  

What if someone has insurance?

Renters or homeowners who suffered any damage or loss should apply for assistance; there is no need to wait for an insurance inspection. When an insurance inspection is conducted, remember insurance coverage may not be adequate and some foundation damage may not show up until later. If an insurance settlement is delayed, call FEMA. Also call FEMA if the settlement does not cover losses or if the additional living expense benefit is exhausted. Reminder, failure to file with an insurance company within 12 months can affect a person's eligibility for FEMA assistance.

FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Last Modified: Friday, 29-Aug-2008 08:14:28