The entire Helping America's Youth Conference is available for live or archived broadcast over the Web! Make sure your computer is ready to watch the webcast by checking the items below.

Windows Media Player

• Windows XP Users
  Point your Web browser to:
  http://www.microsoft.com/downloads/details.aspx?FamilyID=b446ae53-3759-40cf-80d5-cde4bbe07999&displaylang=en
  Download and install Windows Media Player 10.
  
  
• Windows 95, 98, 2000 Users
  Point your Web browser to:
  http://www.microsoft.com/downloads/details.aspx?FamilyID=e0175119-9a5b-44c3-b1de-9b2a9aa6cff6&displaylang=en
  Download and install Windows Media Player 9.
  
  
• Mac Users
  Point your Web browser to: to:http://www.microsoft.com/windows/windowsmedia/knowledgecenter/
  mediaadvice/0108.mspx#EY
  Download and install Windows Media Player for Mac

support

• Microsoft Windows Media Support
• Common Solutions:
  • "Windows Media Player cannot perform therequested action at this time." or Error C00D11D4 or Invalid Request
    
    1) Un-checking UDP under Tools>>Options>>Network. Then Close WMP then re-open it. Try to access the content again.
    
    2) ...or check "Connect to the Internet" under the main options of WMP
    
    3) This error has also been linked to bad proxy settings. You might also make sure that you don't have a firewall blocking WMP access to the internet.
    
• If you continue to experience problems playing the broadcast, please email tech@helpingamericasyouth.gov