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Survival Guide
Lack of information and resources are the two biggest challenges facing hurricane affected residents trying to rebuild their lives. The LouisianaRebuilds.info Survival Guide lists many free or low cost services and programs that can help. While some resources are low-income household or GNO area specific, the majority of programs are available to all residents of the hurricane affected region. Recovery Assistance Back to Top
Louisiana 211 Information and Referral Service
211 Information and Referral provides a 24 hour, comprehensive community resource information and referral service.
Callers can request assistance with basic needs such as food, shelter, food stamps, medical service assistance and temporary financial assistance. Dial 2-1-1 from any phone or the 800 numbers listed below for the respective cities.
New Orleans -
800-749-2673
Baton Rouge - 877-923-2114 Lake Charles - 866-310-4636
Lafayette -
866-778-2618
Shreveport - 866-823-9615 Monroe - 800-644-9886
Louisiana Spirit’s directory of free and low-cost resources and services listed by parish
http://www.dhh.louisiana.gov/offices/page.asp?id=231&detail=7085
Find information for recovery and urgent needs resources such as free food and clothing, healthcare, senior services, and shelters is available on the Louisiana Spirit website. Visit the website to choose a parish and access a list of resources in that area.
Louisiana Spirit also has a toll free number with crisis counselors that can make over-the-phone referrals for services and counseling help. Call 1-800-273-8255. Social Service Agencies
Catholic Charities Case Management Services
http://www.ccano.org/Community_Centers.htm
Catholic Charities is currently offering case management services at 14 different community centers in New Orleans to help
residents with basic needs such as rental and utility assistance and household
appliances. Visit
the website to find the phone number for the community center serving your area. New clients for case management are taken on the 1st and 2nd of each month only, but you can call to find out about other services such as food distribution and counseling. For additional assistance or other information call 866-891-2210.
Southern Mutual Help Association
http://www.southernmutualhelp.org/index.cfm
SMHA helps people develop strong, healthy, prosperous rural communities in Louisiana.
SMHA is playing a key role in the recovery and long-term development of areas of South Louisiana, including Lafitte Parish, affected by Hurricanes Rita, Gustav and Ike. Volunteers are available to help homeowners with hurricane related rebuilding and home repairs. Homeowners must have their own funding for materials and required professional services. Contact SMHA at 337-367-3277 for more information.
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Neighborhood Empowerment Network Association
http://www.9thwardnena.org/home/
NENA is a recovery center in the Lower 9th Ward that offers assistance to displaced residents (both homeowners and renters).
Case managers help residents with rebuilding needs, furniture and appliances, Road Home issues, small business development needs, and more
1120 Lamanche St. NOLA 70117 504-373-6483 9am-5pm M-F more
St. Anna's Mission to Musicians - Free Services Available
http://www.stannanola.org
Each Wednesday night, St. Anna's Community Center offers free community resources to all musicians.
Free services include health and medical advice, acupuncture, massage, housing advocacy, legal advice, assistance replacing instruments, and computer assistance.
St. Anna's is located at 1313 Esplanade Avenue (Between N. Rampart & N. Claiborne) in the Old Parish Building. Call 947-2121 for more information. more
Modest Needs
http://www.modestneeds.org/
Modest Needs offers grants of up to $1,000 to help people meet unexpected and potentially catastrophic expenses such as an unexpected auto repair, unanticipated trip to the doctor, or an unusually large utility bill. For information or to apply, visit www.modestneeds.org.
Louisiana Food Banks and Food Bank Distribution
http://www.no-hunger.org
The Second Harvest Food Bank of Greater New Orleans sponsors a food banks in New Orleans three times a week in the Upper Ninth Ward.
The program is available to low income residents that have a valid Louisiana state I.D. The distribution center gives boxes of food once a month to eligible residents according to size of the family. The free food packages include produce, dried foods, and meats.
Distribution Center MON, WED, FRI from 1PM TO 3PM 1423 Pauline Street (504) 599-9499 Bishops Henry and Ella O'Neill – program directors Total Community Action (TCA) coordinates a quarterly food give-away sponsored by Second Harvest. Residents must register with TCA and show a valid Louisiana state I.D. and proof of income (employment, social security, unemployment, etc…). Packages of dry and canned goods are distributed according to size of family. Call (504) 872-0337. For information about food banks throughout Louisiana, download the most recent list of active food banks from Second Harvest Food Bank of Greater New Orleans and Acadiana at http://www.no-hunger.org/AgencyInfo/agency_list.pdf or call (504) 734-1322. more Renters Back to Top
Louisiana Housing Search
http://www.lahousingsearch.org/
Louisiana Housing Search is a free service to list & locate affordable housing or special-needs housing.
Search online or call 1-877-428-8844 from 9am to 8pm Monday through Friday.
Properties are being added daily. Property owners are encouraged to list affordable housing on this site. more
UNITY Housing Locater
http://www.unityhousinglink.org
This online housing locater includes rentals at or below 80% of fair market rental prices. Go to www.unityhousinglink.org
Shared Housing of New Orleans
http://sharedhousingofneworleans.org/home
The Shared Housing of New Orleans program matches people seeking places to live with homeowners who do not want to move to nursing homes and need companions.
Visit the website or call (504) 896-2575.
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HANO Voucher Program - Become a Homeowner
HANO offers a program in which Section 8 vouchers can be used to purchase a home.
Participants must become financially fit, be a first-time homeowner, be employed for at least a year, satisfactorily complete HANO's pre-assistance homeownership and housing counseling program, attend post-purchase counseling and monthly homebuyer club meetings, and earn an annual salary of at least $10,300. For more information call Audrey Williams, lead case manager in HANO's Homeownership Department, at (504) 670-3428.
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Homeowners Back to Top
Hope for Homeowners: Foreclosure Assistance
http://www.995hope.org/
The Hope for Homeowners program can help homeowners facing foreclosure with assistance and resources to help you get back on track.
Call the homeownership hotline at 1-888-995-HOPE for immediate assistance 24/7.
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ACORN Predatory Lending Assistance
http://acornhousing.org/TEXT/predlend.php
ACORN won a class action litigation settlement relating to the mortgage lending practices of Household Finance Corporation and Beneficial Corporation which created provisions for a Foreclosure Assistance Program (FAP).
Under this program, borrowers who are behind on their loans because they cannot afford the payments could be eligible to have their interest rates reduced enough for their loans to become affordable again.
If you have suffered a verifiable loss of income or a verifiable increase in expenses since the time you took out your loan (such as loss of employment, temporary or permanent disability, reduction in monthly pay, increase in mortgage interest rate, child care, taxes or medical expenses), you may be eligible for hardship relief. ACORN also has a Fresh Start program for borrowers who have lost their homes through foreclosure to HFC. For more information, visit the website or call 888-409-3557. more
ACORN Foreclosure Avoidance
http://acornhousing.org/TEXT/fap8.php
ACORN Housing has a national mortage default counseling program Home Equity Loss Prevention Program (HELP) which assists homeowners struggling to bring their loans current.
ACORN counselors have relationships with 28 major lenders in the U.S. working to homeowners get their loans out of foreclosure. Services include assistance with budget and credit issues, repayment plans, forbearance plans, loan modifications, refinances, and partial claims.
Contact an ACORN Housing Counselor at 504-301-3112 or 1-888-409-3557 more
Crescent Rising - Free Home Demolition
http://www.crescentrising.com/program.htm
This program, created by the Reggie White Foundation, offers free demolition of condemned homes. To apply, visit the website or call 1-888-350-3366.
Utilities Back to Top
Utility Assistance for Low Income Households (.pdf)
http://www.entergy-neworleans.com/Global/Your_Home/pdfs/LA_LIHEAP.pdf
The state-funded LIHEAP program assists low-income residents with electric and gas payments throughout Louisiana.
Grants of up to $350 are available, and in some crisis cases, an additional $325 payment for energy bills. Download the .pdf for full eligibility requirements.
In the New Orleans area: Call Total Community Action at 504-324-8609 for more information. TCA is currently experiencing a high volume of calls so you may have to try calling several times. You can also call the main line at 504-872-0337. (No walk-ins accepted). In other parishes: Download the .pdf for organizations offering the utility assistance grant in other parishes (beginning on page 4). *You may reapply for assistance every 6 months. more
AT&T, Bellsouth Offers $10 DSL
http://www.bellsouth.com/consumer/inetsrvcs/index.html
AT&T/Bellsouth's FastAccess DSL Lite is only $10 per month with a 12 month commitment.
This plan is available only if you have not previously subscribed to AT&T or BellSouth's high-speed internet service and if you order online. Go to Bellsouth's DSL page and type in your phone number and complete the process to see if this service is available in your area and to order.
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Legal Back to Top
Common Ground Free Legal Clinic in New Orleans
http://www.commongroundrelief.org/?q=projects/legal
Common Ground Collective offers free legal advice at 1800 Deslonde Street in the Lower 9th Ward.
Bring your home repair contract to the clinic for a review. Assistance is available with an in-person visit only. Walk-ins are welcome on Saturdays from 12pm-3pm and Monday-Friday from 9am-7pm. The clinic is also open other times by appointment. Call 504-717-7324 for more information.
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New Orleans Legal Assistance
http://www.nolac.org/RTF1.cfm?pagename=OFFICES
New Orleans Legal Assistance (NOLAC) provides free legal aid to low-income people in the New Orleans region (including St. Tammany, St. Bernard, Jefferson, Plaquemines, and St. Charles Parishes).
Areas of assistance include FEMA recoupment/repayment claims, successions (gaining clear title to Katrina-damaged homes), eviction Defense, Road Home issues, mortgage company disputes, contract reviews (for hiring contractors), food stamps, SSI, and other benefits problems, and more.
Contact the New Orleans office at 504-529-1000 or visit the website for information on other locations. more Education and Childcare Back to Top
Project Last
http://www.childrens-bureau.com/index.html
Project Last, a program offered by the Children's Bureau, offers specialized Grief and Trauma Group and Individual Counseling to school aged children affected by trauma, loss, or disaster.
Project Last has been shown to be very effective in reducing symptoms in children who are in crisis due to trauma and community violence. The program is available to Orleans and Jefferson Parish children ages infant to 17 and their families who are survivors of traumatic events, witnesses to acts of extreme violence, or victims of violence. For more information call 504-525-2366.
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Catholic Charities Child and Family Services
http://www.ccano.org/child_and_family.htm
Catholic Charities offers a variety of after-school and summer activities for children including After School Assembly, Head Start, and Summer Witness camp.
Visit the website for more information or call Catholic Charities at (504) 523-3755.
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Free Health Insurance for Children
http://www.dhh.louisiana.gov/offices/?ID=119
If your child is younger than 19 and does not have health insurance, he or she could qualify to get free healthcare benefits - medical, vision, dental - through LaCHIP (Louisiana Child Health Insurance Program).
Visit the DHH website at the link above to download an application for LaCHIP or call 1-877-2LaCHIP (1-877-252-2447) to have an application mailed to your home. more
The New Orleans Parents' Guide to Public Schools
http://nolaparentsguide.org/
This guide is a must-have for all parents of New Orleans public school children.
Download the guide on Nolaparentsguide.org for information on open public schools, policies, school administration, how to register, and more. You can also find copies at most public schools and public library branches in New Orleans. Check the site regularly for updates and other public school resources.
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Agenda For Children Child Care and Schools Referral
http://www.agendaforchildren.org/ccr.htm
If you need help finding available child care in the New Orleans area, call Agenda For Children's Child Care Resources Program for a free referral.
You can get help finding quality schools, child care centers, family child care homes, summer camps, nursery schools, and before/after school programs. Call 1-800-486-1712 or 504-586-8509 9am - 5pm, Monday - Friday or e-mail: information@agendaforchildren.org.
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Jefferson Dollars for Scholars
http://www.jeffersondollarsforscholars.org/
Jefferson Dollars for Scholars helps provide educational opportunities for Jefferson Parish Public School students through scholarships and academic support.
Find out more about college scholarships, academic enrichment scholarships, and ACT prep programs by calling (504) 831-1565
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Louisiana Department of Education Child and Adult Care Food Program
http://www.doe.state.la.us/lde/nutrition/1958.html
The Louisiana Department of Education offers the Child and Adult Care Food Program (CACFP).
All participants who are recipients of FITAP, Food Stamp, FDPIR assistance units, SSI or Medicaid are automatically eligible to receive free meal benefits. Click the link for eligibility requirements or call 877-453-2721.
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Healthcare Back to Top
Families Helping Families of Jefferson
http://www.fhfjefferson.org/
FHF is an information and referral service for people with disabilities and their families, including information on educational services and other needs. Visit the website or call (504) 888-9111 or (800) 766-7736.
The Lower 9th Ward Health Clinic
http://www.l9whc.org/
This clinic at 5228 St. Claude Ave. offers healthcare services in the Lower Ninth Ward.
Walk-in hours are Monday, Wednesday, and Thursday, 8am-4:30pm; Tuesday, 10am-6pm. Appointments only on Fridays. Starting June 1, 2008, the clinic will use a sliding fee scale for payment of services; however, no one will be turned away. Call 504-309-0918 for more information.
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In This Together, Inc.
http://www.inthistogetherinc.org/index.html
ITT was formed in late 2004 to address health disparities with an emphasis on the Treme' area.
ITT's initial focus has been in the area of HIV/AIDS. The clinic provides HIV Case Management, and housing locater assistance for people living with HIV/AIDS. It is an active LA Medicaid application site.
1661 Canal Street, Suite 3107 504-962-3245 more
Take Charge: Free Family Planning Services
http://www.dhh.louisiana.gov/offices/?ID=291
Free family planning services are available to uninsured women ages 19-44 who do not have Medicaid and want to avoid unintended pregnancy.
The program is available through Lousiana Family Planning Waiver Services. For more information, call 877-252-2447 or visit the website.
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New Orleans Musician's Clinic
http://www.neworleansmusiciansclinic.org/index.php
The New Orleans Musicians Clinic offers free healthcare services and prescriptions to local musicians.
The clinic is located at 2820 Napoleon Avenue, Suite 890 in New Orleans. Call (504) 412-1366 for information or an appointment.
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St. Anna's Mission to Musicians - Free Services Available
http://www.stannanola.org
Each Wednesday night, St. Anna's Community Center offers free community resources to all musicians.
Free services include health and medical advice, acupuncture, massage, housing advocacy, legal advice, assistance replacing instruments, and computer assistance.
St. Anna's is located at 1313 Esplanade Avenue (Between N. Rampart & N. Claiborne) in the Old Parish Building. Call 947-2121 for more information. more
Free Health Insurance for Children
http://www.dhh.louisiana.gov/offices/?ID=119
If your child is younger than 19 and does not have health insurance, he or she could qualify to get free healthcare benefits - medical, vision, dental - through LaCHIP (Louisiana Child Health Insurance Program).
Visit the DHH website at the link above to download an application for LaCHIP or call 1-877-2LaCHIP (1-877-252-2447) to have an application mailed to your home. more
Partnership for Prescription Assistance
https://www.pparx.org/Intro.php
If you don't have prescription coverage and can't afford your prescriptions, Partnership for Prescription Assistance can help you pay for them.
Visit their website at www.pparx.org or call 1-888-477-2669. A trained specialist will help you apply.
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LouisianaAnswers.com
http://www.louisianaanswers.com/
Louisiana Answers is designed to assist senior citizens and persons with disabilities in locating supportive services and resources.
Use this website to find information about Louisiana's in-home and community-based services or call the referral and assistance line at 1-800-738-2256.
*LouisianaAnswers can also help seniors or adults with disabilities who don't file taxes to get their Citizens Fair Plan Assessment Refund. Call for more information. more
NeedyMeds.com
http://www.needymeds.com/
NeedyMeds.com is an online resource for information on prescription assistance programs.
On this site you can find applications for discount programs, or free medication programs, and other programs that help with prescription costs.
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Louisiana Public Dental Clinics
http://www.lsusd.lsuhsc.edu/patient/public_clinics.htm
A listing of public dental clinics compiled by the LSU School of Dentistry
"Smile Again New Orleans" Mobile Dental Van
http://hopclinic.org/dental%20van.htm
Tuesdays and Thursdays from 8:30am to 4:00pm at the following New Orleans locations:
Tuesdays: Covenant House, 611 N. Rampart St. Thursdays: St. Anna's Episcopal Church, 1313 Esplanade "Smile Again, New Orleans" is an initiative to provide oral health care services to the HIV positive and at-risk population of Greater New Orleans on a mobile dental van. Appointments are made on a referral basis as capacity is initially very limited.Contact Kristin Fahlbusch, Mobile Dental Clinic Coordinator, with questions at (504) 903-7307 or kfahlb@lsuhsc.edu. more Mental Healthcare Back to Top
Project Fleur-de-lis: Mental Health Care
http://www.project-fleur-de-lis.org/
Project Fleur-de-lis a program of Mercy Family Center, is a school-based mental health program, designed to provide long-term care and recovery for children and their families in the aftermath of Hurricane Katrina.
Through a partnership with schools, local health and human service agencies and national experts, the mission of Project Fleur-de-lis is to empower students, teachers and parents of New Orleans area schools to recover, renew and restore in order to inspire healing throughout our community. Visit the website or call 504-838-3228for more information and to register your child for mental health care.
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Catholic Charities Mental Health Services
http://www.ccano.org/mental_health.htm
Catholic Charities offers a wide range of mental health services for children, adults, and families including individual counseling sessions, substance abuse treatment, and housing options for persons with chronic mental illness.
Visit the website for more information or call Catholic Charities at (504) 523-3755.
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Mental Health Services at Covenant House
http://www.covenanthouseno.org/covenanthouse.htm
Covenant House in New Orleans is offering low- to no-cost mental health services.
For more information and an appointment, call (504) 584-1111.
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Emergency Psychiatric Evaluations
The Orleans Parish coroner's office has a psychiatrist to process requests for orders of protective custody.
These orders allow emergency psychiatric evaluations for people suffering from mental illness or substance abuse. Concerned family members or caretakers may call Dr. Jeffrey Rouse at (504) 658-9660.
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Mental Health Links
http://www.dhh.louisiana.gov/links.asp?ID=1&CID=195
List of links to mental health resources from the Department of Health and Hospitals
Office of Mental Health - Services Available by Region
http://www.dhh.louisiana.gov/offices/page.asp?ID=62&detail=3550
Find mental health services in your area through the Office of Mental Health.
Enhanced Health Treatment Now Open
Enhanced Health Treatment, a community mental healthoutpatient center, has reopened at 8060 Crowder Blvd.
Call(504) 242-1577.
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Luke's House: Free medical, mental, and spiritual health services
Luke's House: A Clinic for Healing and Hope
Open every Tuesday 5:30pm to 8pm 2700 Louisiana Avenue Mount Zion Methodist Church (near S. Claiborne and Louisiana) Luke's House clinic is staffed by LSU doctors and offers:
Project Last
http://www.childrens-bureau.com/index.html
Project Last, a program offered by the Children's Bureau, offers specialized Grief and Trauma Group and Individual Counseling to school aged children affected by trauma, loss, or disaster.
Project Last has been shown to be very effective in reducing symptoms in children who are in crisis due to trauma and community violence. The program is available to Orleans and Jefferson Parish children ages infant to 17 and their families who are survivors of traumatic events, witnesses to acts of extreme violence, or victims of violence. For more information call 504-525-2366.
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Louisiana Spirit Free Crisis Counseling
Individuals in need of crisis counseling can call Louisiana Spirit toll-free at 1-800-273-8255.
Callers can expect to speak with counselors who will then make appropriate referrals for counseling and other services.
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Jobs and Job Training Back to Top
Louisiana Works
http://www.laworks.net/
Links and resources for Louisiana jobs. Go to www.laworks.net.
Job 1
http://www.cityofno.com/Portals/Portal56/portal.aspx
The City of New Orleans' office of workforce development.
Job seekers can get help with job searches, unemployment information, training and more.
Job 1 has two locations: 3520 General DeGaulle Drive, Suite 1030 New Orleans, LA 70114 (504) 364-5625 2330 Canal St New Orleans, LA 504-658-4500 more
Louisiana Job Corps Centers
http://jobcorps.dol.gov/centers/LA.htm#new_orleans
Job Corps is a no-cost education and vocational training program that helps young people ages 16 through 24 get a better job, make more money, and take control of their lives.
Students enroll to learn a trade, earn a high school diploma or GED and get help finding a good job. Students are also paid a monthly allowance. Job Corps provides career counseling and transition support to its students for up to 12 months after graduating from the program. Job Corps Centers are located in Carville, Shreveport, and New Orleans. Call (800) 733-5627 for more information.
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