5700 S. Mopac Expressway, Building E, Suite 530, Austin, Texas 78749 (512) 899-4900 Phone (512) 899-4950 Fax
Storm Procedures: When a hurricane enters the Gulf of Mexico or is within the boundaries of 80 degrees west longitude and 20 degrees north latitude, T.W.I.A. implements its "Binding Exception" rules. Please click on the following link for details about T.W.I.A. binding procedures during the threat of a hurricane: Binding Procedures during Threat of Hurricane.
If your TWIA-insured property receives windstorm damage, please NOTIFY YOUR INSURANCE AGENT as soon as possible. YOUR AGENT will notify Texas Windstorm, and we will have an adjuster contact you directly. Please, DO NOT contact TWIA directly, as we are required to deal with your agent. Meanwhile please take reasonable steps to PROTECT YOUR PROPERTY from further damage, and KEEP GOOD RECORDS. Please do not make permanent repairs until
after the adjuster has made an inspection. Take photographs of damage, and give them to your adjuster. We may have MANY claims. Your loss is important to us, and we will handle it as
quickly as possible.
PLEASE DO NOT REPORT YOUR CLAIM BUT ONE TIME. THANKS.
Any requests for new policies received in the TWIA offices on or after June 5, 2006 must be submitted on our TWIA E-Quote applications. Any submissions received on or after June 5, 2006 that are not on our E-quote web applications will be returned to the agents unbound, for resubmission on the proper forms.
Please click on the following link for additional information: Mandatory Use of TWIA E-Quote System.TWIA's purpose
is to provide Texas citizens adequate wind and
hail coverage when it is not available in the insurance
marketplace;and pay insured's claims when losses occur.
The Texas Windstorm
Insurance Association is a ‘pool’ of all
property and casualty (P&C) insurance companies authorized to
write coverage in Texas.
TWIA is neither
a state organization, nor a for-profit company,
and therefore does not seek to increase its market share. We do
not actively compete against private insurance providers. TWIA is the provider
of “last resort”, and our internal policies reflect that fact.
While our ultimate goal is to “depopulate” our book of business, we feel that customers are entitled to the best possible service we can offer when they must turn to TWIA for insurance. Read more about our recent customer service initiatives in the News section.
TWIA 2008 Statutory Limits of Liability. Please click here to view bulletin 2008 Maximum Limits.
Please note: All insurance-related questions should be directed to your agent; agents should contact their assigned TWIA underwriter.
