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Frequent Questions about Tier2 Submit

 
How do I launch Tier2 Submit once I have installed the program?

Go the Microsoft "Start" button at the bottom left of your desktop and click on "Programs", then click on the Tier2 Submit option from the menu.

How can I import my Tier2 Submit data from last year into the current Tier2 Submit?

The step by step export/import process for Tier2 Submit can be found in the Facility Submission Guide (PDF) (26 pp, 1.4MB, About PDF).

How can I print a copy of my submission?

Tier2 Submit will only create submissions from the Facilities module. If you are not in the Facilities module, go to "File" on the top menu bar, then select "Open" and choose "Facilities" from the list. Then go to the "File" menu on the top menu bar and click "Create Submission." After you have clicked "Create Complete Paper Report" or "Create Original Style Report", click the "Print Report" button. Then click "OK" on the Print Setup pop-up window (make sure you have selected the correct printer).

I have a chemical with a CAS number that the report will not validate due to an incorrect CAS number error?

The CAS number field is not mandatory, and since you are getting a validation error that the CAS number is incorrect, it would be best to leave that field blank. But, make sure to have the chemical name(s) entered properly.

Why do I get a validation error that says that I'm missing the owner/operator?

Make sure that for each facility you have at least one contact with a contact type of "Owner/Operator." Click in the blank "Contact Type" field and choose the "Owner/Operator" label from the pull down list.

How do I fix the validation error, "Must have a 24-hour emergency contact number"?

Each contact designated as an "Emergency Contact" must have a 24-hour contact number. Go to the "Facilities" record for the facility with the error. Click on the "Contacts" tab. Double-click the contact which displays "Emergency Contact" as "Contact Type." For the phone number that you wish to designate as the 24-hour number, click in the "Phone Type" field next to the phone number and choose "24-hour" from the pull down list.

Does my state accept Tier2 Submit?

To find out whether or not your state accepts Tier2 Submit, select your state from the Tier2 Submit main page.

When I try to start Tier2 Submit, I get an hourglass, but the program does not start.

This is a conflict that occurs on Dell Computers with Yamaha SoftSynthesizer. The Yamaha SoftSynthesizer conflicts with any program made with FileMakerPro, such as Tier2 Submit. To determine if you have a Yamaha SoftSynthesizer, go to your Windows "Start" menu, then to "Settings," then to "Control Panel," then to "Add/Remove Programs." At the end of list, look to see if you have any products listed under Yamaha. If you do, you may uninstall the Yamaha product and you will then be able to start Tier2 Submit. (If you have the Yamaha software, you may reinstall it when you are finished using Tier2 Submit).

Is there any way to import data from Tier2 Win into Tier2 Submit?

Since Tier2 Win and Tier2 Submit were created in completely different formats, it is currently not possible to transfer previously entered data from Tier2 Win. However, users can import information from previous years Tier2 Submit software into the Tier2 Submit application.

Why can't I read the files within the zip file exported from the Tier2 Submit application?

The zipped files that are exported from Tier2 Submit can only be read if they are imported back into Tier2 Submit or CAMEOfm. The electronic files exist in a format that is not readable outside of Tier2 Submit or CAMEOfm.

How do I export to a diskette?

If you are preparing your electronic submission, go to your "Facilities" record, select "File" from the file option menu, click the "Create Submission" option, and click "Start Submission Validation". After validation has passed click "Create Electronic File." In the "Save As" window pull down the "3.5 Floppy" option, name your file, and then click "Save."

Can I sort records using this application?

Tier2 Submit indeed has the capability of sorting records using the different modules (i.e., Facilities, Chemicals in Inventory and Contacts). Select the module of interest; select the "Record" menu and then select the "Sort" option which will give you the "Sort Records" screen. The box on the left gives you the list of fields from which you can select the field you would like to use to sort your records. Once you select the field you can click on the sort button to sort the records. To see all the records, click on the "View List" button that you will find on top of the module.

When I try to enter data in Tier2 Submit, why do I get an error message "This field is not modifiable"?

This is due to the fact that you don't have sufficient privileges to use the software; you have "read only" access. Please contact your System Administrator and let them know that they need to grant you "complete access" to use the software. Once the complete access is granted, you should be able to enter data.

If these frequent questions do not solve your Tier2 Submit problem, please contact the Risk Management Program (RMP) Reporting Center.


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