NFIP Bureau and Statistical Agent Teams
NFIP NextGen Team
- Jack Way, FEMA Project Manager
- Laurie Michie, FEMA Contracts Manager
- Development Team, OST Inc.
- Service Desk, OST Inc.
Email: nextgen@ostglobal.com
Phone: 202.467.7602 (Business Hours EST)
NFIP Services Team
- Kevin Montgomery, FEMA Project Manager
- Lynn Sawyer, FEMA Bureau Underwriting
- Tere Martin, FEMA Bureau Claims
- NFIP Bureau Support, CSC
NFIP IT Services Team
- Jack Way, FEMA Project Manager
NFIP Training Services Team
- Kevin Montgomery, FEMA Project Manager
- NFIP Bureau Support, CSC
NFIP Call Center Services Team
- Kevin Montgomery, FEMA Project Manager
- NFIP Bureau Support, CSC
FEMA Map Service Center
- WebSite: Flood Insurance Maps
- MSC Customer Service Center
Email:FEMA-MSCservice@dhs.gov
Phone: 1-800-358-9616 (7AM - 6PM EST/EDT)
NFIP Servicing Agent's Special Direct Facility
- Roland Holland, FEMA Project Manager
