ezClaims Applications
Disaster Information is a self-service module that allows approved users to enter and manage flood disaster-related data. NFIP Bureau and Statistical Agent (Bureau) users will be able to enter, update and disseminate Flood Insurance Claims Office (FICO) numbers, FICO date ranges, FICO and Field Response Office (FRO) addresses, point of contacts and other related information.
Re-Inspection is a Bureau Claims and General Adjuster
tool to randomly select, manage and track the entire lifecycle of a routine flood re-inspection. ezClaims Re-Inspections will also used for special assist, congressional and other re-inspections. Users will be able to disseminate reports, letters and data on the fly. Users include FEMA, Bureau and General Adjusters.
Prelim Damage Assessment module allows validated adjusters to submit data on potentially substantially damaged losses. This web-based Preliminary Damage Assessment form allows users to enter and view their submissions. Users are Adjusters, Bureau and FEMA Claims staff.
Adjuster Console is a self-service module for Flood Certified Adjusters to enter and manage their professional information, such as address, phone numbers, flood certification applications, and yearly claims workshop training credits. All submissions are routed to the Bureau for approval. This one-stop shop for certified adjusters will also allow users to print their adjuster card, view claim workshop dates and announcements. Users are Flood Certified Adjusters and Bureau staff.
Adjuster Lookup is a self-service module to search for adjusters.
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ezClaims Materials
- Privacy Statement for NFIP (PDF 20 KB)
- Bulletins & Manuals
- NFIP Videos
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