Documents below provided in MS Word, or PDF format.

Hazards Risk Management - Additional Materials

Dawes, Sharon S., Thomas Birkland, Giri Kumar Tayi, Carrie A. Schneider. Information, Technology, and Coordination: Lessons from the World Trade Center Response. Albany, NY: Center for Technology in Government, University at Albany, SUNY, June 2004, 36 pages. Downloaded from: http://www.ctg.albany.edu/publications/reports/wtc_lessons