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Disaster Field Training Operations

DF-116: Web Applicant Inquiry

Purpose of Course:

This course has been designed to provide Individual Assistance personnel with information and procedures to enable them to access and use the Web Applicant Inquiry (Intranet Web Applicant Inquiry/Update) to help applicants through the recovery process.

Course Objectives:

By the end of this course participants will be able to:

  • Demonstrate how to access the Web Applicant Inquiry, search for resources, and log out
  • Demonstrate how to use the Rental Resources database
  • Describe the primary information within the Summary Frame, tabs, and subtabs
  • Describe how to use Events History and imaging
  • Demonstrate how to add a comment or contact in an applicant's record
  • Explain how to update information

Target Audience:

The target audience may include all personnel assigned to the AI section; it may also include all FEMA personnel and partners.

Approximate Time:

5 hours

Pre-requisite:

There are no pre-course recommendations for this course.

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