IS-244 Developing and Managing Volunteers
Course Overview
This course is for emergency managers and related professionals working with all types of volunteers and coordinating with voluntary agencies. The course provides procedures and tools for building and working with voluntary organizations. Topics include:
· Benefits and challenges of using volunteers
· Building a volunteer program
· Writing job descriptions
· Developing volunteers through recruitment, placement, training, supervision and evaluation
· Coordinating with voluntary agencies and community-based organizations
· Special issues including spontaneous volunteers, liability, and stress
