Support Center

(888) 382-3827

The United States Fire Administration's NFIRS Support Center (NSC) offers consolidated national help desk support on questions pertaining to all aspects of the National Fire Incident Reporting System (NFIRS). For any and all questions about NFIRS, contact the NSC.

The NSC provides centralized, one stop support for questions related to:

General information about NFIRS, including how to begin reporting.
State NFIRS program management (State POCs).
Available NFIRS training.
Available NFIRS analyses and reports.
4.1 Incident Codes
Where to purchase NFIRS databases.
Data information requests.
How to code NFIRS incident scenarios (code-a-grams).
Direct referral to USFA software and technical support.
Direct referral to National Fire Information Council (NFIC) resources.
Fire Department Identification Numbers (FDID)