This course has been designed to provide Individual Assistance personnel with the tools to obtain the information and proceedures that will enable them to guide applicants through the recovery process using the IA Website and the IA Toolbox.
By the end of this course participants will be able to:
- Access the IA Webpage
- Familiarize themselves with the IA Webpage
- Identify the interaction between the IA Webpage and the IA Toolbox
- Define the IA Toolbox
- Learn how to access the IA Toolbox
- Describe the format of the IA Toolbox
All personnel assigned to work in the IA branch of the JFO and/or DRC, including DAEs and local hires.
1-3 Hours.
N/A
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