Disaster Field Training Operations

Standard Training Courses

Listed in the table below are the DFTO standard training courses. Each course is described in greater detail by clicking on the hyperlinks. If you need assistance or services, contact Bernice.Zaidel@dhs.gov.

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Administrative Courses

Disaster Travel Rules and Regs (DF-502)
Diversity: Making it Work! (DF-416)
Equal Rights Officer Orientation (DF-434)
Government Ethics (DF-500)
JFO Position Task Books Orientation (DF-600) - Revised Feb. 2008
Joint Field Office Orientation (DF-100) - Revised Feb. 2007
Sexual Harassment: New Perspective (DF-506)
Travel rules, Policies and Disaster Travel Manager (DF-254)
Workplace Violence (DF-505) - Revised Apr. 2008

Computer Courses

Introduction to the Internet (DF-236)
Microsoft Access 2003 (DF-232)
Microsoft Excel 2003 (DF-228)
Microsoft Outlook 2003 (DF-234)
Microsoft PowerPoint 2003 (DF-230)
Microsoft Word 2003 (DF-235)
User Guide - Quick Reference Guide for Windows 2000 (DF-201)

FEMA Program Courses

Debris Operations (E201)
IA DRC Group Supervisor (DF-320) - Revised Jan. 2008
IA DRC Management (DF-114) - Revised Aug. 2007
IA Housing Group Supervisor (DF-111) - Revised Aug. 2007
IHP Applicant Services (DF-112) - Revised July 2008
IHP DA for Spec and Support Spec (DF-113) - Revised July 2008
Introduction to IA (DF-103) - Revised September 2008
National Incident Management System Course (IS-700)
NFIP Overview (DF-106)
PA Train-the Trainer (E538)
PDA-IA Basics (DF-323) - Revised Aug. 2007
PDA-IA Field Ops (DF-324) - Revised Aug. 2007
Public Assistance Cost Estimating Format for Large Projects (DF-119)
Public Assistance Program Overview (DF-104)
Role of AS in DRC (DF-115) - Revised July 2008
Using the IA Toolbox (DF-321) - Revised July 2008
Web Applicant Inquiry (DF-116) - New/Revised July 2008

Professional Skill Building Courses

A Foundation for Customer Service at FEMA: Doing the Right Thing (DF-437)
Beyond Listening (DF-421)
Briefing and Presentation Skills (DF-420)
Choosing Your Response to Anger (DF-412) - New Jul 2007
Dealing with Difficult People (DF-315) - New Sept. 2007
Dynamics of Adult Training (DF-435)
GPS for Disaster Operations (DF-109)
Interviewing Skills (DF-308)
Managing Meetings (DF-307) - Revised Jun. 2007
Managing Through a Disaster (DF-311)
Providing Effective Feedback (DF-310)
Resolving Conflicts (DF-418) - Revised Feb. 2007
Solving Problems and Making Decisions (DF-403)
Stress Management (DF-316) - New Jul 2007
Taking Care of Employees (DF-305) - Revised Jul. 2007
Team Building for Supervisors (DF-319)
Telephone Skills for Disaster Staff (DF-402)
Thriving in Change (DF-404) - Revised Jul. 2007
Time Management and Delegation (DF-304) - Revised Jan. 2008
Working as a Part of a Team (DF-419)
Working Successfully With the Media and Public Affairs (DF-400) - Revised Mar. 2007
Working Through a Disaster (DF-405)
Writing Skills (DF-433)