This course is to provide participants with general guidelines to perform the duties and tasks required to support the Direct Housing mission.
By the end of this course participants will be able to:
- Define and explain Direct Housing
- Explain needs identification and establishing Direct Housing Operations (DHOPS)
- Explain rental resource gathering
- Describe the Pre-Placement Interview (PPI) process
- Explain site inspection, installation steps, and maintenance work orders
- Explain flood mapping requirements
- Explain the recertifiction process and criteria
- Identify timelines and applicable databases.
- Describe applicant interview
- Explain unit deactivation
- Identify disposition types
The target audience selection should include individuals who serve or want to serve as DH Specialists, DH Support Specialists, or Applicant Services Program Specialists in Direct Housing Operations. It may also include all FEMA personnel and partners.
4 Hours.
The following are suggested but not required:
- Individual Assistance Overview DF-103
- IHP Applicant Services DF-112
- Web Applicant Inquiry DF-116
- Using the IA Webpage and Toolbox DF-321
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