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entitled 'Consumer-Directed Health Plans: Early Enrollee Experiences 
with Health Savings Accounts and Eligible Health Plans' which was 
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Report to the Ranking Minority Member, Committee on Finance, U.S. 
Senate: 

United States Government Accountability Office: 

GAO: 

August 2006: 

Consumer-Directed Health Plans: 

Early Enrollee Experiences with Health Savings Accounts and Eligible 
Health Plans: 

Health Savings Accounts: 

GAO-06-798: 

GAO Highlights: 

Highlights of GAO-06-798, a report to the Ranking Minority Member, 
Committee on Finance, U.S. Senate 

Why GAO Did This Study: 

Health savings accounts (HSA) and the high-deductible health insurance 
plans that are eligible to be coupled with them are a new type of 
consumer-directed health plan attracting interest among employers and 
consumers. Employers and plan enrollees may contribute to tax-
advantaged HSAs, and enrollees can use the accounts to pay for health 
care expenses. Because HSAs and HSA-eligible plans are new, there is 
interest in the experiences of plan enrollees, as well as in comparing 
the plan features and enrollee characteristics with those of 
traditional plans, such as preferred provider organization (PPO) plans. 

GAO reviewed (1) the financial features of HSA-eligible plans in 
comparison with those of traditional plans, (2) the characteristics of 
HSA-eligible plan enrollees in comparison with those of traditional 
plan enrollees, (3) HSA funding and use, and 
(4) enrollees’ experiences with HSA-eligible plans. GAO analyzed data 
regarding HSA-eligible and traditional plans and enrollees from 
national employer health benefits surveys, three selected employers, 
and a national broker of health insurance. GAO compared Internal 
Revenue Service (IRS) data for tax filers reporting HSA contributions 
with corresponding data for all tax filers under 65 years old. GAO also 
conducted focus groups with employees of the three employers. 

What GAO Found: 

In 2005, HSA-eligible plans had different financial features than 
traditional plans—such as lower premiums and higher deductibles—but 
both plan types covered similar health care services, including 
preventive services, and used similar provider networks. For the three 
employers’ health plans GAO reviewed to illustrate enrollees’ potential 
health care costs, GAO estimated that HSA-eligible plan enrollees would 
incur higher annual costs than PPO plan enrollees for extensive use of 
health care, but would incur lower annual costs than PPO plan enrollees 
for low to moderate use of health care. 

HSA-eligible plan enrollees generally had higher incomes than 
comparison groups, but data on age differences were inconclusive. In 
2004, 51 percent of tax filers reporting an HSA contribution had an 
adjusted gross income of $75,000 or more, compared with 18 percent of 
all tax filers under 65 years old. Two of the three employers GAO 
reviewed and a national broker of health insurance also reported that 
HSA-eligible plan enrollees had higher incomes than traditional plan 
enrollees in 2005. GAO’s data sources did not conclusively indicate 
whether HSA-eligible plan enrollees were older or younger than 
individuals and enrollees in comparison groups. 

Just over half of all HSA-eligible plan enrollees and most employers 
contributed to HSAs, and account holders used their HSA funds to pay 
for current medical care and to accumulate savings. About 55 percent of 
HSA-eligible plan enrollees reported HSA contributions to IRS in 2004. 
Tax filers claimed an average deduction of about $2,100 for their HSA 
contributions in 2004, and the average amount increased with income. 
About two-thirds of employers offering HSA-eligible plans contributed 
to their employees’ HSAs, and the average employer HSA contribution was 
about $1,064 in 2004. About 45 percent of tax filers reporting 2004 HSA 
contributions also reported that they withdrew funds in 2004, and 90 
percent of these funds were withdrawn for qualified medical expenses. 
The other 55 percent of those reporting HSA contributions in 2004 did 
not withdraw any funds from their HSA in 2004. 

HSA-eligible plan enrollees who participated in GAO’s focus groups 
generally reported positive experiences, but most would not recommend 
the plans to all consumers. Participants enrolled in the plans 
generally understood the key attributes of their plan. Few participants 
reported researching cost before obtaining health care services, 
although many researched the cost of prescription drugs. Most 
participants were satisfied with their HSA-eligible plan and would 
recommend these plans to healthy consumers, but not to those who use 
maintenance medication, have a chronic condition, have children, or may 
not have the funds to meet the high deductible. 

GAO received technical comments from IRS and a national broker of 
health insurance and incorporated the comments as appropriate. 

[Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-06-798]. 

To view the full product, including the scope and methodology, click on 
the link above. For more information, contact John E. Dicken at (202) 
512-7119 or dickenj@gao.gov. 

[End of Section] 

Contents: 

Letter: 

Results in Brief: 

Background: 

Financial Features of HSA-Eligible Plans Differed from Those of 
Traditional Plans, but Covered Services Were Similar: 

HSA-Eligible Plan Enrollees Had Higher Incomes Than Comparison Groups, 
but Data on Age Differences Were Inconclusive: 

Just over Half of Enrollees and Most Employers Contributed to HSAs, and 
Account Holders Used HSA Funds to Pay for Medical Care and to 
Accumulate Savings: 

Focus Group Participants Generally Understood and Were Satisfied with 
HSA-Eligible Plans, but Would Not Recommend These Plans to All 
Consumers: 

Concluding Observations: 

Agency Comments: 

Appendix I: Scope and Methodology: 

Appendix II: GAO Contact and Staff Acknowledgments: 

Related GAO Products: 

Tables: 

Table 1: Key Features of HSA-Eligible Plans and HSAs for 2006: 

Table 2: Financial Features of HSA-Eligible and Traditional Plans 
Offered by Employers, 2005: 

Table 3: Financial Features of HSA-Eligible and Traditional Plans 
Offered in the Individual Market through eHealthInsurance, 2005: 

Table 4: Average Age of HSA-Eligible Plan Enrollees and Comparison 
Groups: 

Figures: 

Figure 1: Adjusted Gross Income of Tax Filers Reporting HSA 
Contributions and All Tax Filers, 2004: 

Figure 2: Average Deduction Claimed for HSA Contribution, 2004: 

Abbreviations: 

CDHP: consumer-directed health plan: 
FEHBP: Federal Employees Health Benefits Program: 
FSA: flexible spending arrangement: 
HSA: health savings account: 
IRS: Internal Revenue Service: 
PPO: preferred provider organization: 
SOI: Statistics of Income: 

United States Government Accountability Office: 
Washington, DC 20548: 

August 9, 2006: 

The Honorable Max Baucus: 
Ranking Minority Member: 
Committee on Finance: 
United States Senate: 

Dear Senator Baucus: 

Health savings accounts (HSA) and the high-deductible health insurance 
plans that are eligible to be coupled with them are a new type of 
consumer-directed health plan (CDHP) attracting interest among 
employers and consumers.[Footnote 1] Both employers and plan enrollees 
may contribute to tax-advantaged HSAs, and enrollees can use the 
accounts to pay for their health care expenses.[Footnote 2] The high- 
deductible health plans typically have lower premiums than other types 
of health plans because high-deductible health plan enrollees bear a 
greater share of the initial costs of care. 

The novel structure of HSA-eligible plans has raised questions 
regarding how the plans and HSAs will affect enrollees' health care 
purchasing decisions and costs. Proponents of HSA-eligible plans 
believe that the plans will encourage enrollees to become more astute 
health care consumers and thus restrain health care spending increases. 
Proponents argue that the high deductibles give enrollees an incentive 
to seek lower-cost health care services and that the ability to carry 
over unspent HSA funds from year to year gives enrollees an incentive 
to obtain services only when necessary. However, some critics contend 
that the high deductibles associated with HSA-eligible plans may 
discourage enrollees from obtaining necessary health care services. 
Some critics are also concerned that the plans may attract a 
disproportionate share of wealthier enrollees who seek to use the HSA 
primarily as a tax-advantaged savings vehicle or healthier or younger 
individuals who use fewer health care services. If these plans do 
attract a larger share of individuals who are likely to use fewer 
health care services, premiums for traditional health insurance plans, 
such as preferred provider organization (PPO) plans,[Footnote 3] could 
rise faster than they otherwise would because of the disproportionate 
share of enrollees with higher health care expenses remaining in those 
plans. 

Because HSAs and HSA-eligible plans are a relatively new concept in 
health insurance coverage, there is interest in the plan features and 
the characteristics and experiences of early plan enrollees.[Footnote 
4] For example, there is interest in who is enrolling in HSA-eligible 
plans, and whether they differ from enrollees in traditional health 
plans, such as PPO plans. In response to your request, we examined the 
following questions: 

1. How do financial features, covered services, and enrollees' annual 
costs compare between HSA-eligible and traditional plans? 

2. How do the characteristics of enrollees compare between HSA-eligible 
and traditional plans? 

3. How are HSAs funded, and how are HSA account holders using their 
funds? 

4. What are enrollees' experiences with HSA-eligible plans? 

To compare the financial features of HSA-eligible plans with those of 
traditional plans, we summarized 2005 data from national employer 
health benefits surveys. We also reviewed the financial features of 
plans offered in 2005 by three large employers in the public, utility, 
and insurance sectors, as well as those of plans sold for 2005 by 
eHealthInsurance, a large, national broker of individual and small 
business health insurance.[Footnote 5] To compare the covered health 
care services and provider networks of HSA-eligible plans with those of 
traditional plans, we reviewed plan brochures provided by the three 
large employers and spoke with employer and insurance carrier officials 
and industry experts. To illustrate the potential health care costs 
faced by HSA-eligible and traditional plan enrollees, we examined the 
total annual costs to enrollees of the three employers' HSA-eligible 
and PPO plans in 2005. We compared the total costs for enrollees who 
used extensive and low to moderate amounts of health care. 

To compare the characteristics of HSA-eligible and traditional plan 
enrollees, we analyzed demographic data provided by the Internal 
Revenue Service (IRS) on adjusted gross income and age reported by tax 
filers who reported an HSA contribution on their returns for 
2004[Footnote 6] and compared them with the corresponding data for all 
tax filers under 65 years old.[Footnote 7],[Footnote 8] We also 
compared 2005 income and age data for HSA-eligible and traditional plan 
enrollees who purchased coverage from the three employers we reviewed 
and from eHealthInsurance.[Footnote 9] 

To examine how HSAs are funded and used, we analyzed data on individual 
and employer contributions and account withdrawals. To determine the 
share of enrollees that opened HSAs, we analyzed survey data on HSA- 
eligible plan enrollment and IRS data on HSA contributions. We also 
conducted interviews with industry experts regarding the share of 
enrollees that opened HSAs. To examine individuals' HSA contributions, 
we analyzed IRS data on the average tax deduction for 2004 HSA 
contributions and reviewed data provided by the three employers on the 
2005 contributions of employees enrolled in HSA-eligible plans. To 
examine employer HSA contributions, we analyzed IRS data on the average 
employer contribution in 2004 and summarized 2005 data reported by two 
national employer health benefits surveys and the three large employers 
we reviewed. To determine how account holders use HSA funds, we 
analyzed IRS data on reported HSA withdrawals in 2004 and conducted a 
series of focus groups with employees of the three large employers we 
reviewed regarding HSA-eligible plan enrollees' use of accounts in 
2005. 

To determine enrollees' experiences with HSA-eligible plans, we 
gathered information from focus groups of employees of the three large 
employers regarding enrollee education, plan comprehension, experience 
with obtaining care, use of decision-support tools, and plan 
satisfaction in 2005. Unless otherwise noted, the participant 
experiences we report reflect multiple focus groups. 

Much of the data we present cannot be generalized to all HSA-eligible 
plans and enrollees or HSA account holders. For example, the IRS data 
for tax filers reporting an HSA contribution cannot be generalized to 
all HSA-eligible plan enrollees because the sample is not designed to 
capture individuals enrolled in a high-deductible health plan who did 
not have an associated HSA. The results of the focus groups and the 
data obtained from the three employers cannot be generalized to all HSA-
eligible plan enrollees or employers because they represent only the 
experiences of the focus group participants and the benefit offerings 
of the three employers. We reviewed all data for reasonableness and 
consistency and determined that the data were sufficiently reliable for 
our purposes. We performed our work from November 2004 through July 
2006 in accordance with generally accepted government auditing 
standards. Appendix I provides more detailed information on our 
methodology and the characteristics and limitations of the data we 
report. 

Results in Brief: 

The financial features of HSA-eligible plans differed from those of 
traditional plans, but both plan types covered similar health care 
services. HSA-eligible plans had lower premiums, higher deductibles, 
and higher out-of-pocket spending limits than traditional plans in 
2005. For example, a 2005 national employer health benefits survey 
reported HSA-eligible plan premiums that were, on average, 35 percent 
less than traditional plan premiums for single coverage and 29 percent 
less for family coverage. The same survey found that employers' HSA- 
eligible plan deductibles were, on average, nearly six times greater 
than those for employers' traditional plans. The HSA-eligible plans 
offered by the three employers we reviewed covered the same broad 
categories of health care services as did traditional plans in 2005, 
including preventive, diagnostic, maternity, surgical, and emergency 
services, and also used similar provider networks. For the three 
employers' health plans we reviewed to illustrate enrollees' potential 
health care costs--including premiums, deductibles, and other out-of- 
pocket costs for covered services--we estimated that HSA-eligible plan 
enrollees would incur higher annual costs than PPO plan enrollees for 
extensive use of health care, but would incur lower annual costs than 
PPO enrollees for low to moderate use of health care. 

HSA-eligible plan enrollees generally had higher incomes than 
comparison groups, but data on age differences were inconclusive. In 
2004, 51 percent of tax filers reporting an HSA contribution to IRS had 
an adjusted gross income of $75,000 or more, compared with 18 percent 
of all tax filers under age 65. Two of the three employers we reviewed 
and eHealthInsurance also reported that HSA-eligible plan enrollees had 
higher incomes than did traditional plan enrollees in 2005. IRS data 
also suggest that the average age of tax filers who reported HSA 
contributions was about 9 years higher than the average age of all tax 
filers under age 65 in 2004. Similarly, eHealthInsurance reported that 
in the individual market the average age of its HSA-eligible plan 
enrollees was 5 years higher than that of its traditional plan 
enrollees in 2005. In contrast, data from several employer groups 
indicate that the average age of HSA-eligible plan enrollees, excluding 
retirees, was 2 to 6 years lower than that of other groups of 
enrollees. 

Just over half of HSA-eligible plan enrollees and about two-thirds of 
employers contributed to HSAs, and account holders used HSA funds to 
pay for medical care and to accumulate savings. About 55 percent of HSA-
eligible plan enrollees reported HSA contributions in 2004, according 
to our analysis of data obtained from IRS and a publicly available 
survey. Among tax filers who claimed a deduction for an HSA in 2004, 
the average deduction was about $2,100, and the average amount 
increased with income. About two-thirds of employers offering HSA- 
eligible plans contributed to their employees' HSAs in 2005, according 
to national surveys. In 2004, the average employer HSA contribution was 
about $1,064. About 45 percent of tax filers reporting an HSA 
contribution in 2004--made by themselves, others on their behalf, or 
their employers--also reported withdrawing funds in 2004, and the 
average annual amount withdrawn by these tax filers was about $1,910. 
About 90 percent of these withdrawn funds were used to pay for expenses 
identified under the Internal Revenue Code as eligible medical 
expenses. Fifty-five percent of tax filers reporting HSA contributions 
withdrew no money from their account in 2004. 

HSA-eligible plan enrollees who participated in focus groups at the 
three employers we reviewed generally reported positive experiences 
with their plan, but most would not recommend these plans to all 
consumers. While focus group participants enrolled in HSA-eligible 
plans understood the key attributes of their plan, such as low 
premiums, high deductibles, and the mechanics of using the HSA, they 
were confused about certain other features. For example, many 
participants were unsure what medical expenses qualified for payment 
using their HSA. Few participants researched the cost of hospital or 
physician services before obtaining care, although many participants 
researched the cost of prescription drugs. Most participants reported 
satisfaction with their HSA-eligible plan, but said they would not 
recommend these plans to everyone. Participants said they would 
recommend HSA-eligible plans to healthy consumers, but not to people 
who use maintenance medication, have a chronic condition, have 
children, or may not have the funds to meet the high deductible. 

We provided pertinent portions of a draft of this report to IRS and 
eHealthInsurance and incorporated their technical comments as 
appropriate. 

Background: 

The majority of Americans receive their health coverage through the 
private health insurance market. In 2004, as many as 177 million 
enrollees and dependents--up to 84 percent--of the nearly 210 million 
individuals under age 65 with health insurance coverage received 
coverage through the private health insurance market.[Footnote 10] 
Since 2004, insurance carriers selling coverage in this market have 
added HSA-eligible plans to their portfolio of insurance products. 

Private Health Insurance Markets: 

Private health plans are offered in two primary markets--the group and 
the individual markets. The group market includes health plans offered 
by employers to employees, either by purchasing the coverage from an 
insurance carrier or by funding their own health plans, and health 
plans offered by other groups, such as professional associations. About 
159 million individuals and their dependents under age 65 received 
health coverage through the group market in 2004.[Footnote 11] The 
individual market includes health plans sold by insurance carriers to 
individuals who do not receive coverage through an employer or other 
group. In this market, health insurance brokers may link individuals 
with an insurance carrier, and the enrollee pays a premium for 
coverage. About 17 million individuals and their dependents under age 
65 received health coverage through the individual market in 
2004.[Footnote 12] Most employers subsidize a share of employees' 
health coverage purchased in the group market, whereas individuals 
purchasing coverage in the individual market typically pay the full 
cost. 

HSA-Eligible Plans and HSAs: 

HSA-eligible plans constitute a small but growing share of the private 
health insurance market. As we noted in our April 2006 report, the 
number of enrollees and dependents covered by an HSA-eligible plan 
increased from about 438,000 in September 2004 to about 1 million in 
March 2005 and to about 3 million in January 2006.[Footnote 13] In 2004 
and 2005, more than half of these enrollees and dependents were covered 
by an HSA-eligible plan purchased in the individual insurance market, 
rather than obtained from an employer.[Footnote 14] 

HSA-eligible plans are required to meet certain statutory criteria. The 
plans must have a minimum deductible amount of $1,050 for single 
coverage and $2,100 for family coverage in 2006 and a maximum limit on 
enrollee out-of-pocket spending[Footnote 15] of $5,250 for single 
coverage and $10,500 for family coverage in 2006.[Footnote 16] Most HSA-
eligible plan enrollees are covered by plans that operate similarly to 
traditional plans. HSA-eligible plan enrollees pay premiums to access 
covered services. As with traditional plans, rates negotiated by 
insurance carriers provide incentives for HSA-eligible plan enrollees 
to access in-network care. However, HSA-eligible plan enrollees are 
subject to higher-than-average deductibles. Preventive care services 
may be exempted from the deductible requirement, but coverage of most 
other services, including prescription drugs, is subject to the 
deductible.[Footnote 17] After meeting the deductible, the HSA-eligible 
plan pays for most of the cost of covered services until the enrollee 
meets the out-of-pocket spending limit, at which point the plan pays 
100 percent of the cost of covered services. Insurance carriers offer 
HSA-eligible plans to both employers in the group market and 
individuals in the individual market. 

An HSA is a tax-advantaged savings account established for paying 
qualified medical expenses.[Footnote 18] Individuals are eligible to 
open an HSA if they are enrolled in an HSA-eligible plan and have no 
other health coverage, with limited exceptions.[Footnote 19] However, 
HSA-eligible plan enrollees are not required to open or contribute to 
an HSA and can use non-HSA funds to pay for medical expenses. HSA- 
eligible plan enrollees who choose to pay for medical expenses from 
their HSA may access their account funds by check, by debit card, or by 
authorizing the insurance carriers to allow the providers to directly 
debit their account funds. HSAs are owned by the account holder, and 
the accounts are portable--individuals may keep their accounts if they 
switch jobs or enroll in a non-HSA-eligible health plan. Both employers 
and individuals may contribute to HSAs, and individuals may claim a 
deduction on their federal income taxes for their HSA contributions 
regardless of whether they itemize deductions or claim the standard 
deduction. HSA balances can earn interest; roll over from year to year; 
and be invested in a variety of financial instruments, such as mutual 
funds. HSA balances may also accumulate subject only to annual limits 
on contributions. In 2006, contributions were limited to 100 percent of 
the deductible, but not more than $2,700 for single coverage or $5,450 
for family coverage.[Footnote 20] Contributions, earned interest, and 
withdrawals for qualified medical expenses are not federally taxed. 
Withdrawals for nonqualified expenses are subject to income tax and, if 
made before age 65, a tax penalty. A financial institution, such as a 
bank or insurance company, typically administers the account. Table 1 
describes the key features of HSA-eligible plans and HSAs. 

Table 1: Key Features of HSA-Eligible Plans and HSAs for 2006: 

Feature: HSA-eligible plan features: Deductible requirements[A]; 
Description: HSA-eligible plan features: Minimum of $1,050 for single 
and $2,100 for family coverage; to be adjusted for cost-of-living 
increases in future years.[B]. 

Feature: HSA-eligible plan features: Maximum out-of-pocket limits[A]; 
Description: HSA-eligible plan features: Maximum of $5,250 for single 
and $10,500 for family coverage; to be adjusted for inflation in future 
years. 

Feature: HSA features: Ownership; 
Description: HSA-eligible plan features: Accounts are owned by the 
individual. 

Feature: HSA features: Portability; 
Description: HSA-eligible plan features: Accounts are fully portable--
individuals can retain their HSA balances if they change jobs or obtain 
other health coverage. 

Feature: HSA features: Who may contribute; 
Description: HSA-eligible plan features: Individuals, family members, 
employers, and other entities may contribute on behalf of the 
individual. 

Feature: HSA features: Annual contribution limits; 
Description: HSA-eligible plan features: Contributions are allowed up 
to 100 percent of deductible, but not more than $2,700 for single or 
$5,450 for family coverage; however, account holders aged 55 or over 
and not enrolled in Medicare can contribute an additional $700. 

Feature: HSA features: Unspent funds; 
Description: HSA-eligible plan features: Unspent funds may roll over 
from year to year without limit. 

Feature: HSA features: Definition of qualified medical expenses; 
Description: HSA- eligible plan features: Included are expenses 
intended to alleviate or prevent a physical or mental condition or 
illness, including vision and dental services, and premiums for long-
term care insurance, certain continuation coverage, coverage while 
receiving unemployment benefits, and coverage after age 65 (except 
Medigap[C] ). 

Feature: HSA features: Tax treatment; 
Description: HSA-eligible plan features: Withdrawals for qualified 
medical expenses and earned interest are exempt from federal income 
taxes; employer contributions are excluded from gross income, and 
employee contributions are deductible from federal income taxes. 

Feature: HSA features: Nonmedical withdrawals; 
Description: HSA-eligible plan features: Nonmedical withdrawals are 
subject to income tax, and an additional 10 percent penalty is assessed 
if these withdrawals are made before age 65. 

Feature: HSA features: History; 
Description: HSA-eligible plan features: Tax advantages for HSAs were 
authorized in December 2003 and made available beginning January 1, 
2004. 

Source: GAO analysis of the Medicare Prescription Drug, Improvement, 
and Modernization Act of 2003 and IRS guidance on HSAs. 

[A] Services not covered by the insurance plan do not count toward the 
deductible or out-of-pocket maximum. 

[B] Through 2006, IRS allows certain plans to be treated as HSA 
eligible, where, in order to comply with state requirements, they cover 
certain services (such as prescription drugs) prior to meeting the 
deductible. After 2006, no such transitional relief will be available. 

[C] Medigap is a private supplemental insurance available to Medicare 
enrollees. It helps to pay for some of Medicare's deductibles, 
copayments, and coinsurance amounts, as well as some benefits Medicare 
does not cover. 

[End of table] 

HSA-eligible plans typically provide, to some extent, information on 
the cost of health care services and the quality of health care 
providers. This information may help enrollees to become more actively 
engaged in making health care purchasing decisions. Experts suggest 
that in order to assess the price competitiveness of different 
providers or the cost of different treatment options, enrollees need 
reliable, specific information about the cost of services. Experts also 
suggest that in order to make informed provider choices, enrollees need 
data on key quality measures to assess the quality of different 
providers. These quality measures may include the volume of procedures 
performed, the outcomes of those procedures, and certain process 
indicators demonstrating whether providers followed certain recommended 
treatment guidelines. Insurance carriers offering HSA- eligible plans 
may also provide online access to health accounts for enrollees to 
manage their health care spending. 

These tools may be provided by health insurance carriers to all health 
insurance plan enrollees, but are likely to be more important to 
enrollees of HSA-eligible plans and other CDHPs, who have a greater 
financial incentive to make informed decisions about the quality and 
costs of health care providers and services. However, insurance 
carriers have faced challenges in obtaining or presenting quality and 
cost data. As we noted in our April 2006 report, the decision-support 
tools provided with CDHPs were limited and did not provide sufficient 
information to allow enrollees to fully assess cost and quality trade- 
offs of health care purchasing decisions.[Footnote 21] 

Financial Features of HSA-Eligible Plans Differed from Those of 
Traditional Plans, but Covered Services Were Similar: 

The financial features--premiums, deductibles, and out-of-pocket 
spending limits--of HSA-eligible plans differed from those of 
traditional plans in 2005, but both plan types covered similar health 
care services. HSA-eligible plans had lower premiums, higher 
deductibles, and higher out-of-pocket spending limits than traditional 
plans in 2005. The HSA-eligible plans we reviewed covered the same 
broad categories of services as traditional plans and used similar 
provider networks in 2005. Our illustration of enrollees' potential 
health care costs for the three employers' health plans we reviewed 
showed that HSA-eligible plan enrollees would incur higher annual costs 
than PPO plan enrollees for extensive use of health care, but would 
incur lower annual costs than PPO plan enrollees for low to moderate 
use of health care. 

HSA-Eligible Plans Had Lower Premiums, Higher Deductibles, and Higher 
Out-of-Pocket Spending Limits Than Traditional Plans: 

In the group market, HSA-eligible plans had lower premiums, higher 
deductibles, and higher out-of-pocket spending limits than traditional 
plans in 2005. Similarly, in the individual market, HSA-eligible plans 
had lower premiums and higher deductibles than traditional plans in 
2005. 

Group Market: 

In the group market, HSA-eligible plans had lower premiums, higher 
deductibles, and higher out-of-pocket spending limits than traditional 
plans in 2005. Premiums for HSA-eligible plans were lower than those 
for traditional plans in 2005. According to a national employer health 
benefits survey, monthly premiums for HSA-eligible plans averaged $225 
for single coverage and $659 for family coverage in 2005.[Footnote 22] 
These HSA-eligible plan premiums were, on average, 35 percent less than 
surveyed employers' traditional plan premiums for single coverage and 
29 percent less than surveyed employers' traditional plan premiums for 
family coverage. On average, surveyed employers paid about the same 
share of the premiums for their HSA-eligible plans as for their 
traditional plans. Monthly premiums for the HSA-eligible plans offered 
by the three employers we reviewed ranged from $231 to $319 for single 
coverage and from $612 to $995 for family coverage in 2005.[Footnote 
23] These HSA-eligible plan premiums were 13 to 27 percent less than 
the employers' traditional plan premiums for single coverage and 18 to 
23 percent less for family coverage. In contrast to data from the 
national employer health benefits survey, data from the three employers 
we reviewed showed that the employers paid a greater share of the 
premium for their HSA-eligible plan enrollees than for their 
traditional plan enrollees. 

HSA-eligible plan deductibles were higher than traditional plan 
deductibles in 2005.[Footnote 24] For example, one national employer 
health benefits survey reported that annual deductibles for HSA- 
eligible plans averaged $1,901 for single coverage and $4,070 for 
family coverage in 2005--nearly six times greater than those of 
surveyed employers' traditional plans.[Footnote 25] Another national 
employer health benefits survey reported that the median annual 
deductible for HSA-eligible plans offered by large employers was $1,200 
for single coverage in 2005, four times greater than those of surveyed 
employers' traditional plans.[Footnote 26] Annual deductibles for the 
HSA-eligible plans offered by the three employers we reviewed ranged 
from $1,250 to $3,000 for single coverage and from $2,500 to $6,000 for 
family coverage in 2005. In contrast, deductibles for two of the three 
employers' traditional plans were zero and for the other employer were 
$350 for single coverage and $700 for family coverage. 

Out-of-pocket spending limits for HSA-eligible plans were higher than 
those of traditional plans in 2005.[Footnote 27] According to a 
national employer health benefits survey, the median annual out-of- 
pocket spending limit for HSA-eligible plans offered by large employers 
was $3,500 for single coverage in 2005, which was higher than the 
median out-of-pocket spending limit of $1,960 reported for traditional 
plans.[Footnote 28] Out-of-pocket spending limits for HSA-eligible 
plans offered by the three employers we reviewed ranged from $3,750 to 
$5,000 for single coverage and from $7,500 to $10,000 for family 
coverage in 2005, in contrast to the limits among the employers' 
traditional plans of $1,000 to $2,350 for single coverage and $2,000 to 
$4,700 for family coverage.[Footnote 29] Table 2 summarizes the 
financial features of HSA-eligible and traditional plans offered by 
employers in 2005. 

Table 2: Financial Features of HSA-Eligible and Traditional Plans 
Offered by Employers, 2005: 

Feature: Monthly Premium; 
Coverage type: Single; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $225; 
Kaiser Family Foundation Survey[A]: Traditional: $34; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: $339[C]; 
Employer 1: HSA-eligible: $231; 
Employer 1: Traditional: $315; 
Employer 2: HSA-eligible: $319; 
Employer 2: Traditional: $365; 
Employer 3: HSA-eligible: $251; 
Employer 3: Traditional: $318. 

Feature: Monthly Premium: Enrollee share of premium; 
Coverage type: [Empty]; 
Kaiser Family Foundation Survey[A]: HSA-eligible: 16%; 
Kaiser Family Foundation Survey[A]: Traditional: 15%; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: 23%[C]; 
Employer 1: HSA-eligible: 4%; 
Employer 1: Traditional: 30%; 
Employer 2: HSA-eligible: 18%; 
Employer 2: Traditional: 28%; 
Employer 3: HSA-eligible: 2%[D]; 
Employer 3: Traditional: 25%[E]. 

Feature: Monthly Premium: Employer Share of Premium; 
Coverage type: [Empty]; 
Kaiser Family Foundation Survey[A]: HSA-eligible: 84%; 
Kaiser Family Foundation Survey[A]: Traditional: 85%; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: 77%[C]; 
Employer 1: HSA-eligible: 96%; 
Employer 1: Traditional: 70%; 
Employer 2: HSA-eligible: 82%; 
Employer 2: Traditional: 72%; 
Employer 3: HSA-eligible: 98%[D]; 
Employer 3: Traditional: 75%[E]. 

Feature: Monthly Premium; 
Coverage type: Family[F]; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $659; 
Kaiser Family Foundation Survey[A]: Traditional: $924; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: $879[C]; 
Employer 1: HSA-eligible: $612; 
Employer 1: Traditional: $798; 
Employer 2: HSA-eligible: $995; 
Employer 2: Traditional: %1,208; 
Employer 3: HSA-eligible: $758; 
Employer 3: Traditional: $969. 

Feature: Monthly Premium: Enrollee share of premium[F]; 
Coverage type: [Empty]; 
Kaiser Family Foundation Survey[A]: HSA-eligible: 21%; 
Kaiser Family Foundation Survey[A]: Traditional: 25%; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: 33%[C]; 
Employer 1: HSA-eligible: 18%; 
Employer 1: Traditional: 37%; 
Employer 2: HSA-eligible: 13%; 
Employer 2: Traditional: 28%; 
Employer 3: HSA-eligible: 2%[D]; 
Employer 3: Traditional: 24%[E]. 

Feature: Monthly Premium: Employer share of premium[F]; 
Coverage type: [Empty]; 
Kaiser Family Foundation Survey[A]: HSA-eligible: 79%; 
Kaiser Family Foundation Survey[A]: Traditional: 75%; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: 67%[C]; 
Employer 1: HSA-eligible: 82%; 
Employer 1: Traditional: 63%; 
Employer 2: HSA-eligible: 87%; 
Employer 2: Traditional: 72%; 
Employer 3: HSA-eligible: 98%[D]; 
Employer 3: Traditional: 76%[E]. 

Feature: Annual Deductible[G]; 
Coverage type: Single; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $1,901; 
Kaiser Family Foundation Survey[A]: Traditional: $323; 
Mercer Survey[B]: HSA-eligible: $1,200[H]; 
Mercer Survey[B]: Traditional: $300[H]; 
Employer 1: HSA-eligible: $3,000; 
Employer 1: Traditional: $350; 
Employer 2: HSA-eligible: $1,800; 
Employer 2: Traditional: $0; 
Employer 3: HSA-eligible: $1,250; 
Employer 3: Traditional: $0. 

Feature: Annual Deductible[G]; 
Coverage type: Family; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $4,070; 
Kaiser Family Foundation Survey[A]: Traditional: $679; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: $750[H]; 
Employer 1: HSA-eligible: $6,000; 
Employer 1: Traditional: $700; 
Employer 2: HSA-eligible: $3,600; 
Employer 2: Traditional: $0; 
Employer 3: HSA-eligible: $2,500; 
Employer 3: Traditional: $0. 

Feature: Annual out-of-pocket spending limit[I]; 
Coverage type: Single; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $2,551[J]; 
Kaiser Family Foundation Survey[A]: Traditional: N.A.; 
Mercer Survey[B]: HSA-eligible: $3,500[H]; 
Mercer Survey[B]: Traditional: $1,960[H]; 
Employer 1: HSA-eligible: $5,000; 
Employer 1: Traditional: $2,350; 
Employer 2: HSA-eligible: $4,800; 
Employer 2: Traditional: $1,000; 
Employer 3: HSA-eligible: $3,750; 
Employer 3: Traditional: $1,000. 

Feature: Annual out-of-pocket spending limit[I]; 
Coverage type: Family; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $4,661[J]; 
Kaiser Family Foundation Survey[A]: Traditional: N.A.; 
Mercer Survey[B]: HSA-eligible: N.A; 
Mercer Survey[B]: Traditional: N.A.; 
Employer 1: HSA-eligible: $10,000; 
Employer 1: Traditional: $4,700; 
Employer 2: HSA-eligible: $9,600; 
Employer 2: Traditional: $2,000; 
Employer 3: HSA-eligible: $7,500; 
Employer 3: Traditional: $3,000. 

Feature: Annual employer contribution to HSA; 
Coverage type: Single; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $553; 
Kaiser Family Foundation Survey[A]: Traditional: N.A.; 
Mercer Survey[B]: HSA-eligible: $100[K]; 
Mercer Survey[B]: Traditional: N.A.; 
Employer 1: HSA-eligible: $0; 
Employer 1: Traditional: N.A.; 
Employer 2: HSA-eligible: $1,400[L]; 
Employer 2: Traditional: N.A.; 
Employer 3: HSA-eligible: $100; 
Employer 3: Traditional: N.A. 

Feature: Annual employer contribution to HSA; 
Coverage type: Family; 
Kaiser Family Foundation Survey[A]: HSA-eligible: $1,185; 
Kaiser Family Foundation Survey[A]: Traditional: N.A.; 
Mercer Survey[B]: HSA-eligible: N.A.; 
Mercer Survey[B]: Traditional: N.A.; 
Employer 1: HSA-eligible: $0; 
Employer 1: Traditional: N.A.; 
Employer 2: HSA-eligible: $2,300[L]; 
Employer 2: Traditional: N.A.; 
Employer 3: HSA-eligible: $200; 
Employer 3: Traditional: N.A. 

Source: GAO analysis of data reported by Kaiser Family Foundation and 
Health Research and Educational Trust, Employer Health Benefits: 2005 
Annual Survey; Mercer Human Resource Consulting, National Survey of 
Employer-Sponsored Health Plans: 2005 Survey Report; and the three 
employers we reviewed. 

Notes: N.A. indicates that the data were not available. Family coverage 
refers to coverage of four individuals for the survey data and coverage 
of three or more individuals for the three employers. 

[A] Data represent average values of surveyed employers. 

[B] Data represent average or median values, as noted, for large 
employers. 

[C] Data represent average values among surveyed employers that 
required enrollee premium contributions. 

[D] If HSA-eligible plan enrollees participated in an employer- 
sponsored wellness program, the employee share of the premium was 0 
percent, and the employer share was 100 percent. 

[E] If traditional plan enrollees participated in an employer-sponsored 
wellness program, the employee share of the premium was 22 percent, and 
the employer share was 78 percent. 

[F] Premium data are reported for families where a covered spouse does 
not have access to medical benefits through his or her employer. 

[G] If the plans or data we reviewed reported separate deductibles for 
services received from in-network and out-of-network providers, we 
reported only the deductibles for services received from in-network 
providers. 

[H] Data represent median values among surveyed employers. 

[I] An out-of-pocket spending limit represents the maximum amount an 
enrollee is required to pay toward the cost of covered services. The 
out-of-pocket spending limit includes deductibles and other payments, 
but does not include premiums. If the plans or data we reviewed 
reported separate out-of-pocket spending limits for services received 
from in-network and out-of-network providers, we reported only the 
limits for services received from in-network providers. 

[J] Kaiser was unable to determine for all survey respondents whether 
the annual out-of-pocket spending limits were inclusive or exclusive of 
the deductible. 

[K] Data represent the median values among surveyed employers offering 
HSA contributions. 

[L] If HSA-eligible plan enrollees participated in employer-sponsored 
wellness programs, the employer contributed up to $250 in excess of the 
base contribution amount listed. 

[End of table] 

Individual Market: 

Premiums and deductibles for HSA-eligible plans sold in the individual 
market by eHealthInsurance followed a pattern similar to that of plans 
sold in the group market, with lower premiums and higher deductibles 
than traditional plans.[Footnote 30] According to eHealthInsurance, the 
average monthly premiums for HSA-eligible plans were $111 for single 
coverage and $277 for family coverage in 2005.[Footnote 31] Premiums 
for traditional health plans were, on average, 24 percent more for 
single coverage and 31 percent more for family coverage.[Footnote 32] 
The average annual deductible for an HSA-eligible plan was $3,190 for 
single coverage and $5,213 for family coverage in 2005, compared with 
deductibles for traditional plans of $1,597 for single coverage and 
$2,025 for family coverage. (See table 3.) 

Table 3: Financial Features of HSA-Eligible and Traditional Plans 
Offered in the Individual Market through eHealthInsurance, 2005: 

Feature: Monthly premium; 
Coverage type: Single;
HSA-eligible: $111; 
Traditional: $138. 

Feature: Monthly premium; 
Coverage type: Family; 
HSA-eligible: 277; 
Traditional: 363. 

Feature: Annual deductible[A]; 
Coverage type: Single; 
HSA-eligible: 3,190; T
Traditional: 1,597. 

Feature: Annual deductible[A]; 
Coverage type: Family; 
HSA-eligible: 5,213; 
Traditional: 2,025. 

Source: eHealthInsurance. 

Notes: Data represent average values for HSA-eligible and traditional 
plans. Traditional plans offered through eHealthInsurance include both 
PPO plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. Family coverage refers to coverage for 
three or more individuals. 

[A] Reported for in-network services only. 

[End of table] 

HSA-Eligible Plans Covered Similar Health Care Services and Used 
Similar Provider Networks as Traditional Plans: 

HSA-eligible plans offered in 2005 by the three employers we reviewed 
covered health care services similar to those covered by the 
traditional plans offered by the same employers. The HSA-eligible and 
traditional plans offered by the same employer covered the same broad 
categories of services, such as preventive, diagnostic, maternity, 
surgical, outpatient, and emergency care, and typically covered the 
same services within these categories.[Footnote 33] While each HSA- 
eligible plan defined preventive services differently, each plan 
covered, and paid 100 percent of the cost of, certain core services, 
including annual physical exams, routine immunizations for children, 
routine mammograms, routine Pap tests, and well-child care.[Footnote 
34] These services were generally also covered by the traditional plans 
offered by the employers.[Footnote 35] 

The provider networks used by HSA-eligible plans and traditional plans 
were similar. Two of the three employers we reviewed used the same 
insurance carrier and the same provider network for the HSA-eligible 
plan and the traditional plan it offered to its employees in 2005. One 
employer used different insurance carriers for its HSA-eligible and 
traditional plan in 2005, and in this case, the HSA-eligible plan 
network was broader than the traditional plan network. Other evidence 
suggests that the provider networks used by CDHPs and traditional plans 
are similar. For instance, industry experts told us that insurance 
carriers that offer both CDHPs and traditional plans typically use the 
same provider networks for both products. Insurance carriers we spoke 
with told us that they used the same provider network for their CDHP 
and traditional plan products. Additionally, as we noted in our 
November 2005 report, the provider networks used throughout the country 
by a national CDHP in the Federal Employees Health Benefits Program 
(FEHBP) were the same or comparable to those used by the program's 
traditional plans.[Footnote 36] 

Enrollee Costs Would Be Higher for HSA-Eligible Plans Than for PPO 
Plans When Extensive Care Is Used, but Lower When Low to Moderate Care 
Is Used: 

Our illustration of enrollees' potential health care costs--including 
premiums, deductibles, and other out-of-pocket costs for covered 
services--for the three employers' 2005 health plans we reviewed showed 
that HSA-eligible plan enrollees would incur higher annual costs than 
PPO plan enrollees for extensive use of health care, but would incur 
lower annual costs than PPO plan enrollees for low to moderate use of 
health care.[Footnote 37] For example, we estimated that in the event 
of an illness or injury resulting in a hospitalization costing $20,000, 
the total costs incurred by the three employers' HSA-eligible plan 
enrollees would be 47 to 83 percent higher than those faced by the 
employers' PPO plan enrollees. Specifically, the total costs of health 
coverage paid by HSA-eligible plan enrollees would range from $3,710 to 
$5,111, while the costs paid by PPO plan enrollees would range from 
$2,136 to $3,472. In contrast, we estimated that the total costs paid 
by HSA-eligible plan enrollees who used low to moderate amounts of 
health care, visiting the doctor for illnesses or injuries six times in 
one year, would be 48 to 58 percent lower than the costs paid by the 
PPO plan enrollees.[Footnote 38] Specifically, the total annual costs 
of health coverage for HSA-eligible plan enrollees would range from 
$440 to $679, compared with $1,056 to $1,317 for PPO plan enrollees. 

HSA-Eligible Plan Enrollees Had Higher Incomes Than Comparison Groups, 
but Data on Age Differences Were Inconclusive: 

HSA-eligible plan enrollees generally had higher incomes than 
comparison groups, but age differences varied depending on the data 
reviewed. Fifty-one percent of tax filers reporting HSA contributions 
had an adjusted gross income of $75,000 or more, compared with 18 
percent for all tax filers under age 65 in 2004. Two of the three 
employers we reviewed and eHealthInsurance reported that HSA-eligible 
plan enrollees had higher incomes than did traditional plan enrollees 
in 2005. Regarding age differences, data from IRS for tax filers and 
from eHealthInsurance for individual market enrollees indicate that the 
average age of HSA-eligible plan enrollees was higher than that of 
individuals from comparison groups. In contrast, data from several 
employer groups indicate that the average age of HSA-eligible plan 
enrollees was lower than that of comparison groups of enrollees. 

HSA-Eligible Plan Enrollees Had Higher Incomes Than Comparison Groups: 

HSA-eligible plan enrollees had higher incomes than comparison groups. 
The average, or mean, adjusted gross income of the estimated 108,000 
tax filers reporting HSA contributions in 2004 was about 
$133,000,[Footnote 39] compared with $51,000 for all tax filers under 
age 65, according to IRS data. Similarly, the median adjusted gross 
income for these tax filers was about $76,000, compared with $30,000 
for all tax filers under age 65. Moreover, 51 percent of tax filers 
reporting HSA contributions had an adjusted gross income of $75,000 or 
more, compared with 18 percent of all tax filers under age 65.[Footnote 
40] (See fig. 1.) 

Figure 1: Adjusted Gross Income of Tax Filers Reporting HSA 
Contributions and All Tax Filers, 2004: 

[See PDF for image] 

Source: GAO analysis of IRS data. 

Notes: Data are based on a sample of 2004 tax returns processed by IRS. 
For the all tax filers category, we excluded those 65 years and older 
because they are generally enrolled in Medicare and are ineligible to 
contribute to an HSA. 

[End of figure] 

We also found similar income differences between HSA-eligible plan and 
traditional plan enrollees when we examined other data sources from the 
group and individual markets. As we previously reported, among FEHBP 
enrollees actively employed by the federal government, 43 percent of 
HSA-eligible plan enrollees earned federal incomes of $75,000 or more, 
compared with 23 percent for all enrollees in 2005.[Footnote 41] 
Actively employed HSA-eligible plan enrollees also had higher incomes 
than traditional plan enrollees in 2005 for two of the three employers 
we reviewed. One employer reported that the average salary of its HSA- 
eligible plan enrollees was $75,000, compared with $61,000 for its 
traditional plan enrollees, and the second employer reported that the 
average salary of its HSA-eligible plan enrollees was $91,000, compared 
with $81,000 for its traditional plan enrollees. The third employer 
reported that about the same share (4 percent) of its actively employed 
HSA-eligible plan and traditional plan enrollees had incomes of $75,000 
or more in 2005. In the individual market, eHealthInsurance reported 
that 35 percent of its HSA-eligible plan enrollees had incomes of 
$75,000 or more, compared with 21 percent of its traditional plan 
enrollees in 2005.[Footnote 42] 

Data Sources Did Not Show Consistent Age Differences between HSA- 
Eligible Plan Enrollees and Comparison Groups: 

The data sources we examined did not conclusively indicate whether HSA- 
eligible plan enrollees were older or younger than comparison groups. 
IRS data indicate that the average age of tax filers reporting HSA 
contributions was about 9 years higher than that of all tax filers 
under age 65 in 2004.[Footnote 43] Similarly, eHealthInsurance reported 
that the average age of its individual market HSA-eligible plan 
enrollees was 5 years higher than that of its individual market 
traditional plan enrollees in 2005.[Footnote 44] In contrast, several 
data sources from the group market in 2005 suggest that the average age 
of HSA-eligible plan enrollees was lower than that of the traditional 
plan enrollees or the average of all enrollees. As we previously 
reported, the average age of FEHBP's HSA-eligible plan enrollees, 
excluding retirees, was about 3 years lower than that of all FEHBP 
enrollees.[Footnote 45] The three employers we reviewed reported that 
the average age of HSA-eligible plan enrollees, excluding retirees, was 
2 to 6 years lower than that of their traditional plan enrollees. (See 
table 4.) 

Table 4: Average Age of HSA-Eligible Plan Enrollees and Comparison 
Groups: 

Source: All Markets: IRS [A,B]; 
Average age of HSA-eligible plan enrollees: 47[C]; 
Average age of comparison group: 39; 
Comparison group: All tax filers under 65 years of age. 

Source: All Markets: eHealthInsurance[D]; 
Average age of HSA-eligible plan enrollees: 38; 
Average age of comparison group: 33; 
Comparison group: Traditional plan enrollees[E]. 

Source: Group Market: FEHBP[F]; 
Average age of HSA-eligible plan enrollees: 44; 
Average age of comparison group: 47[G]; 
Comparison group: All FEHBP enrollees. 

Source: Group Market: Employer 1[F]; 
Average age of HSA-eligible plan enrollees: 40; 
Average age of comparison group: 46; 
Comparison group: Traditional plan enrollees. 

Source: Group Market: Employer 2[F]; 
Average age of HSA-eligible plan enrollees: 44; 
Average age of comparison group: 50; 
Comparison group: Traditional plan enrollees. 

Source: Group Market: Employer 3[F]; 
Average age of HSA-eligible plan enrollees: 42; 
Average age of comparison group: 44; 
Comparison group: Traditional plan enrollees. 

Source: GAO analysis of data from IRS, eHealthInsurance, the Office of 
Personnel Management, and three employers we reviewed. 

Note: All data are for 2005 unless otherwise noted. 

[A] Data are based on a sample of 2004 tax returns processed by IRS, 
and the average age is for the primary taxpayer filing the income tax 
return in 2004. Most HSA-eligible plans were sold in the individual 
market in 2004. 

[B] The average age of tax filers reporting HSA contributions was about 
9 years higher than that of all tax filers under age 65. The average 
ages listed in the table are rounded. 

[C] Average age of tax filers reporting an HSA contribution. 

[D] Enrollees under 65 years of age. 

[E] Traditional plans offered through eHealthInsurance include both PPO 
plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[F] Excludes retirees. 

[G] Average age of all FEHBP enrollees, excluding retirees, in 2004. 

[End of table]

Just over Half of Enrollees and Most Employers Contributed to HSAs, and 
Account Holders Used HSA Funds to Pay for Medical Care and to 
Accumulate Savings: 

Just over half of HSA-eligible plan enrollees, and most employers, 
contributed to HSAs, and account holders used their HSA funds to pay 
for current medical care and to accumulate savings. About 55 percent of 
HSA-eligible plan enrollees reported HSA contributions in 2004. On 
average, tax filers claimed a deduction of about $2,100 for their HSA 
contributions in 2004, and the average amount increased with income. 
Most employers offering HSA-eligible plans contributed to their 
employees' HSAs, and the average employer HSA contribution was about 
$1,064 in 2004. HSA account holders used their funds to pay for medical 
care and to accumulate savings. About 45 percent of those reporting 
2004 HSA contributions also reported withdrawing funds in 2004, and 90 
percent of these funds were withdrawn for qualified medical expenses. 
The remaining 55 percent of those reporting HSA contributions in 2004 
reported that they did not withdraw any funds from their HSA in 2004. 

Just over Half of Enrollees Opened and Contributed to HSAs: 

Not all HSA-eligible plan enrollees opened and contributed to an HSA. 
According to our analysis of publicly available survey data and data 
obtained from IRS, about 55 percent of HSA-eligible plan enrollees 
reported HSA contributions in 2004. Industry experts we spoke with also 
estimated that the share of all HSA-eligible plan enrollees that had 
opened and contributed to an HSA was about 50 percent to 60 percent. 
Similarly, one insurance carrier representative reported that about 60 
percent of its HSA-eligible plan enrollees who obtained coverage 
through an employer opened and contributed to an HSA. 

HSA-eligible plan enrollees from the employers we reviewed were more 
likely to contribute to an HSA when their employer also offered account 
contributions. Specifically, two employers we reviewed contributed to 
employees' HSAs and reported that 64 percent and 90 percent of 
employees enrolled in HSA-eligible plans contributed to an HSA in 2005. 
In contrast, the third employer did not contribute to its employees' 
HSAs and reported that 38 percent of its employees who were enrolled in 
HSA-eligible plans contributed to an HSA in 2005.[Footnote 46] 

Tax filers claimed an average deduction of about $2,100 for HSA 
contributions in 2004, and the average amount increased with 
income.[Footnote 47] (See fig. 2.) The three employers we reviewed 
reported that employees enrolled in HSA-eligible plans contributed, on 
average, $826, $1,284, and $1,544 to their HSAs in 2005.[Footnote 48] 

Figure 2: Average Deduction Claimed for HSA Contribution, 2004: 

[See PDF for image] 

Source: GAO analysis of IRS data. 

Note: Data are based on a sample of 2004 tax returns processed by IRS. 

[A] HSA deductions represent the amount individuals claimed they, or 
someone other than their employer, contributed to their HSA. Deductions 
do not include employer contributions, although employers may 
contribute to employees' HSAs. Average deduction amounts do not include 
HSA contributions individuals may have made through pretax payroll 
deductions and therefore may understate the amount individuals 
contributed to their HSAs. In 2004, most HSA-eligible plan enrollees 
purchased coverage in the individual market rather than obtaining 
coverage through an employer. These data are reported on a per-return 
basis and thus could include contributions to more than one HSA in some 
instances. Moreover, the data do not distinguish between deductions 
claimed for HSA contributions made by enrollees with single and family 
coverage or between HSA-eligible coverage obtained in the group and 
individual market. The maximum allowable HSA contribution in 2004 was 
$2,600 for single coverage and $5,150 for family coverage; account 
holders aged 55 or over and not enrolled in Medicare could contribute 
an additional $500. 

[B] Adjusted gross income may include income earned by family members 
who are not covered under HSA-eligible plans. 

[End of figure] 

Most Employers Offering HSA-Eligible Plans Contributed to HSAs: 

About two-thirds of employers offering HSA-eligible plans contributed 
to their employees' HSAs. According to a national employer health 
benefits survey, about two-thirds of employers offering HSA-eligible 
plans--covering approximately 65 percent of workers in these plans-- 
contributed to HSAs for either single or family coverage in 
2005.[Footnote 49] Similarly, another national employer health benefits 
survey reported that 62 percent of large employers offering HSA- 
eligible plans contributed to their employees' HSAs in 2005.[Footnote 
50] 

The amounts contributed by employers to employees' HSAs varied. In 
2004, the average employer HSA contribution reported to IRS was about 
$1,064. Two national employer health benefits surveys reported that 
employers contributed different amounts to their employees' HSAs. 
Specifically, one national employer health benefits survey reported 
that the average annual employer contribution to HSAs in 2005 was $553 
for single coverage and $1,185 for family coverage.[Footnote 51] 
Another survey reported that among large employers that contribute to 
employees' HSAs, the median employer contribution was $100 for single 
coverage.[Footnote 52] Two of the three employers we reviewed 
contributed to their employees' HSAs in 2005. The employers' 
contribution amounts varied from $100 to $1,400 for single coverage and 
from $200 to $2,300 for family coverage in 2005.[Footnote 53] One 
employer offered fixed HSA contribution amounts to employees, and the 
other employer offered varying contribution amounts, which were linked 
to employees' participation in wellness programs. (See annual employer 
contribution to HSA in table 2.) 

HSA Account Holders Used HSA Funds to Pay for Medical Care and to 
Accumulate Savings: 

Our review of available data showed that HSA account holders used HSA 
funds to pay for current medical care and to accumulate savings. Data 
from IRS indicate that about 45 percent of those reporting 2004 HSA 
contributions--made by themselves, others on their behalf, or their 
employers--also reported withdrawing funds from their HSA, and the 
average annual amount withdrawn by these tax filers was about $1,910. 
Our analysis of data from IRS also indicates that about 90 percent of 
these withdrawn funds were used to pay for qualified medical expenses. 
Additionally, IRS data show that about 40 percent of all funds 
contributed to HSAs in 2004 were withdrawn from the accounts by the end 
of the year. 

In addition to using HSAs to pay for medical and other expenses, 
account holders appeared to use their HSA as a savings vehicle. About 
55 percent of those reporting HSA contributions to IRS in 2004 did not 
withdraw any funds from their account in 2004. We could not determine 
whether HSA-eligible plan enrollees accumulated balances because they 
did not need to use their account (that is, they paid for care from out-
of-pocket sources or did not need health care during the year) or 
because they reduced their health care spending as a result of 
financial incentives associated with the HSA-eligible plan and HSA. 
However, many focus group participants reported using their HSA as a 
tax-advantaged savings vehicle, accumulating HSA funds for future use. 
For example, one focus group participant reported paying out of pocket 
for a costly surgery in order to save HSA funds for future use. 

Focus Group Participants Generally Understood and Were Satisfied with 
HSA-Eligible Plans, but Would Not Recommend These Plans to All 
Consumers: 

Participants in our focus groups who were enrolled in HSA-eligible 
plans generally reported positive experiences, but most would not 
recommend these plans to all consumers. Participants generally 
understood the key attributes of their plan, such as low premiums, high 
deductibles, and the mechanics of using the HSA, but were confused 
about certain other features. Few participants researched the cost of 
hospital or physician services before obtaining care, although many 
participants researched the cost of prescription drugs. Most 
participants reported satisfaction with their HSA-eligible plan and 
account, but said they would not recommend these plans to everyone. 
Participants said they would recommend HSA-eligible plans to healthy 
consumers, but not to people who use maintenance medication, have a 
chronic condition, have children, or may not have the funds to meet the 
high deductible. 

Focus Group Participants Generally Understood Key Attributes of HSA- 
Eligible Plans and Accounts, but Expressed Confusion about Certain 
Features: 

Many participants in our focus groups were able to describe key 
attributes of HSA-eligible plans, including low premiums, high 
deductibles, and how to pay for services using the HSA.[Footnote 54] 
Participants understood that employers and employees can contribute to 
an HSA and were aware of the maximum contribution limits. Participants 
also understood the ability to accumulate savings over time and that 
their HSA was portable if they left their company. 

Participants expressed confusion about certain other features of HSA- 
eligible plans and accounts. Regarding their HSA-eligible plan, many 
participants understood that certain preventive visits were covered 
free of charge,[Footnote 55] but cited problems distinguishing between 
preventive services and other services provided during a preventive 
visit to a physician. In particular, participants noted that certain 
laboratory tests associated with a preventive visit were not considered 
a preventive service and thus were not paid for by the plan. 
Participants of one focus group also reported that they did not always 
know whether services were provided by an in-or out-of-network 
provider, particularly in emergency situations. For example, one 
participant had to pay $1,800 for transporting his wife 10 miles in an 
ambulance because the ambulance that was dispatched was not an in- 
network provider. Regarding their HSAs, many participants were unsure 
what medical expenses qualified for payment using their HSA.[Footnote 
56] Some participants said that they were initially unaware of, or 
confused about, how having an HSA limited their use of flexible 
spending arrangement (FSA) funds to certain medical expenses.[Footnote 
57],[Footnote 58] Participants from one employer said that they were 
initially unaware of a monthly $3 administrative bank fee for 
maintaining the HSA and felt that it diminished any potential savings 
from interest earned on their HSA balance. 

Few Focus Group Participants Researched Cost before Obtaining Health 
Care Services: 

Few focus group participants enrolled in HSA-eligible plans researched 
the cost of services before obtaining care, although many researched 
the cost of prescription drugs. A few participants reported asking 
physicians about the cost of services, but others expressed discomfort 
with asking physicians about cost.[Footnote 59] For example, one 
participant said, "Americans don't negotiate. It's not polite to 
question the value of [a provider's] work." Participants noted that 
physicians did not always know the cost of the services and that this 
information was generally handled through a billing office. 
Participants of one focus group also reported not initially 
understanding the extent to which they needed to manage and take 
responsibility for their health care as consumers, including by asking 
questions about the cost of services and medications. 

Participants reported that only limited information was available 
regarding key quality measures for hospitals and physicians, such as 
the volume of procedures performed and the outcomes of those 
procedures.[Footnote 60] Many participants relied on referrals from 
family, friends, or health care providers for recommendations on 
providers. Some participants continued going to physicians with whom 
they already had an established relationship. Most participants did 
research general information on health care issues, such as on health 
conditions or treatment options. 

Focus Group Participants Were Generally Satisfied with HSA-Eligible 
Plans but Would Not Recommend These Plans to All Consumers: 

Most participants, who had voluntarily elected to enroll in the HSA- 
eligible plan as one of several choices offered by their employer, 
reported that they were generally satisfied with their health plan. 
Many participants cited the ability to accumulate savings, the tax 
advantages of having an HSA, and the ability to use an HSA debit card 
or online accounts as positive aspects of HSAs. Participants reported 
few problems obtaining care, and many used their health plan to obtain 
preventive services, visit an emergency room or urgent care clinic, or 
fill prescriptions. When given a choice of health plan options, many 
focus group participants reported that they reenrolled in an HSA- 
eligible plan for the following year. 

Despite their general satisfaction with HSAs and HSA-eligible plans, 
some participants did not like certain aspects of their plan or 
account. Some participants said that they would prefer the ability to 
contribute more to the HSA to accumulate savings, while others noted 
that deductibles for HSA-eligible plans were too high and they would be 
willing to pay higher premiums for plans with lower deductibles. 
Participants also reported that the cost of prescription drugs was high 
under HSA-eligible plans. Under two employers' HSA-eligible plans, 
participants had to pay 100 percent of the plan's negotiated price for 
prescription drugs until meeting the deductible.[Footnote 61] In using 
the HSA, some participants said they encountered problems paying for 
services, such as billing errors for physician visits, and that the 
physician offices did not understand how to accept payment for services 
with an HSA debit card. 

Most participants said they would recommend HSA-eligible plans to 
healthy consumers. Some participants said they enrolled in the HSA- 
eligible plan specifically because they did not anticipate getting 
sick, and many said they considered themselves and their families as 
being fairly healthy. However, participants would not recommend these 
plans to people who use maintenance medication, have a chronic 
condition, have children, or may not have the funds to meet the high 
deductible. 

Focus Group Participants Enrolled in Traditional Plans Cited Several 
Reasons for Not Enrolling in HSA-Eligible Plans: 

Participants enrolled in traditional plans from all three employers 
reported that they received and reviewed information about their health 
care options, including HSA-eligible plans. Most participants easily 
understood the features of their traditional plan, including 
copayments, deductibles, and the differences between in-and out-of- 
network providers, and one group of participants characterized the 
information on HSA-eligible plans as confusing and complicated. 
Participants reported that they did not elect to enroll in an HSA- 
eligible plan because their costs under a traditional plan would be 
lower and they were concerned about meeting the high deductible for 
potentially high medical expenses. Most participants said they were 
satisfied with their traditional plan, citing steady monthly premiums, 
no unexpected costs or coverage limitations, no need to manage one's 
own health care, or an overall sense of comfort with traditional plans. 
If given a choice, most of the participants enrolled in traditional 
plans would reenroll in these plans. One group of participants, whose 
employer was planning to offer only CDHP options in the future, 
suggested they would consider seeking employment elsewhere if forced 
into a CDHP. Some participants said they might have considered 
enrolling in an HSA-eligible plan if they had been younger and 
healthier. 

Concluding Observations: 

As more individuals face the choice of enrolling in HSA-eligible plans 
or other CDHPs, they will likely weigh the savings potential and 
financial risks associated with these plans in relation to their own 
health care needs and financial circumstances. We found that enrollees 
who use little health care could incur lower costs under HSA-eligible 
plans than under traditional plans, while those who use more extensive 
health care services could incur higher costs under HSA-eligible plans. 
Thus, when individuals are given a choice between HSA-eligible and 
traditional plans--as in the individual market and with employers 
offering multiple health plans--HSA-eligible plans may attract 
healthier individuals who use less health care or, as we found, higher- 
income individuals with the means to pay higher deductibles and the 
desire to accrue tax-free savings. While patterns evident during the 
first few years of HSA-eligible plan enrollment may not predict future 
trends and enrollment will depend on the particular choices available, 
it will be important to monitor enrollment trends and assess their 
implications for the cost of health care coverage for all HSA-eligible 
and traditional plan enrollees. 

Contrary to the hopes of CDHP proponents, few of the HSA-eligible plan 
enrollees who participated in our focus groups researched cost before 
obtaining health care services. According to proponents, an increase in 
such health care consumerism is central to cost reductions that may 
occur under the plans. Any increase in consumerism that may be 
exhibited by CDHP enrollees will likely require time, education, and 
improved decision-support tools that provide enrollees with more 
information about the cost and quality of health care providers and 
services. 

Finally, while HSA-eligible plan enrollees we spoke with were generally 
satisfied with their plan, it is notable that these enrollees each had 
a choice of health plans and voluntarily selected the HSA-eligible 
plan. Their caution that HSA-eligible plans may not be appropriate for 
everyone and the views of traditional plan enrollees who opted not to 
elect an HSA-eligible plan suggest that satisfaction may be lower when 
employees are not given a choice or when employer contributions to 
premiums or accounts do not sufficiently offset the potentially greater 
costs faced by CDHP enrollees. 

Agency Comments: 

We provided to IRS and eHealthInsurance portions of a draft of this 
report pertaining to the data each had provided us. We received 
technical comments from IRS and eHealthInsurance by email and 
incorporated these comments as appropriate. 

As we agreed with your office, unless you publicly announce the 
contents of this report earlier, we plan no further distribution of it 
until 30 days from the date of this letter. We will then send copies to 
others who are interested and make copies available to others who 
request them. The report will also be available at no charge on GAO's 
Web site at [Hyperlink, http://www.gao.gov]. 

If you or your staff have any questions about this report, please 
contact me at (202) 512-7119 or at dickenj@gao.gov. Contact points for 
our Offices of Congressional Relations and Public Affairs can be found 
on the last page of this report. GAO staff who made major contributions 
to this report are listed in appendix II. 

Sincerely yours, 

Signed by: 

John E. Dicken: 
Director, Health Care: 

Appendix I: Scope and Methodology: 

To respond to our study objectives regarding health savings accounts 
(HSAs) and HSA-eligible plans, we examined (1) the financial features, 
covered services, and enrollees' annual costs of HSA-eligible plans in 
comparison with those of traditional plans; (2) the characteristics of 
HSA-eligible plan enrollees in comparison with those of other 
individuals and traditional plan enrollees; (3) the funding and use of 
HSAs; and (4) the experiences of enrollees with HSA-eligible plans. We 
reviewed all data for reasonableness and consistency and determined 
that the data were sufficiently reliable for our purposes. We performed 
our work from November 2004 through July 2006 in accordance with 
generally accepted government auditing standards. 

Financial Features and Covered Services: 

We relied on several sources to compare the financial features--that 
is, the premiums, deductibles, and out-of-pocket spending limits--of 
HSA-eligible plans with those of traditional plans.[Footnote 62] For 
the group market, we summarized data on financial features of HSA- 
eligible and traditional plans from two 2005 national employer health 
benefits surveys.[Footnote 63] In addition, we hired a contractor, 
Hewitt Associates LLC, to contact employers, conduct focus groups with 
their employees, and obtain information about the employers' 2005 
health plans. We judgmentally selected employers for review that (1) 
offered an HSA-eligible plan and a traditional plan in 2005, (2) had at 
least 500 enrollees in their HSA-eligible plan in 2005, and (3) allowed 
us to conduct focus groups with their employees. We selected three 
large employers in the public, utility, and insurance sectors that met 
these criteria, and we agreed not to identify these employers by name 
in this report. The three employers we reviewed offered HSA-eligible 
plans that were administered by different insurance carriers. We 
requested that each employer provide us with plan brochures and other 
documentation, including responses to a questionnaire describing its 
2005 HSA-eligible and traditional plans.[Footnote 64] 

To examine the financial features of HSA-eligible and traditional plans 
in the individual market, we reviewed data for plans sold for 2005 by 
eHealthInsurance, a large, national broker of individual and small 
business health insurance that offers more than 5,600 plans for more 
than 140 health insurance carriers.[Footnote 65] Data reported from 
eHealthInsurance represent only the policies of individuals who 
purchased insurance in the individual market through the brokerage for 
2005 and cannot be generalized to all enrollees. These data were based 
on a random sample of policies sold by eHealthInsurance as of December 
31, 2005. 

To examine the covered services and provider networks of HSA-eligible 
and traditional plans, we reviewed the three employers' plan brochures 
and spoke with employer and insurance carrier officials and industry 
experts. 

To illustrate the potential health care costs faced by HSA-eligible and 
traditional plan enrollees, we estimated the total annual costs to 
enrollees of the three employers' HSA-eligible and preferred provider 
organization (PPO) plans in 2005. We considered the following annual 
costs associated with coverage under the plans: 

* Premiums. HSA-eligible plans typically have lower premiums than PPO 
plans. We considered only enrollees' share of the premiums. 

* Deductibles. HSA-eligible plans typically have higher deductibles 
than PPO plans. We considered all costs for covered services that 
enrollees incurred before meeting their deductible. 

* Out-of-pocket spending limits. HSA-eligible plans typically have 
higher out-of-pocket spending limits than PPO plans. The out-of-pocket 
spending limit includes deductibles and other payments, but does not 
include premiums. We considered all copayments and coinsurance 
enrollees incurred before meeting their out-of-pocket spending limit. 

We also considered the contributions employers made to employees' HSAs. 
Most employers contribute to their employees' HSAs. We assumed that 
when paying for their health care expenses, enrollees only used funds 
their employer contributed to their HSA in 2005 and paid for the rest 
out of pocket. 

When performing these calculations, we assumed that enrollees had 
single coverage and used in-network services. For the analysis of 
enrollees' total health care costs related to extensive use of health 
care, we examined the potential costs incurred by enrollees for an 
illness or injury resulting in a hospitalization costing $20,000. For 
the analysis of costs related to low to moderate use of health care, we 
examined the potential costs incurred by enrollees for six doctor's 
office visits, classified as for low to moderate problems, and assumed 
the negotiated rate for each visit was $80. We developed this 
assumption based on our analysis of one insurer's negotiated rates for 
office visits for low to moderate problems in the regions the three 
employers' plans were offered. We considered only the costs associated 
with medical care provided by a physician and did not consider any 
other costs that could be incurred by an enrollee, such as prescription 
drugs. We assumed that enrollees did not have HSA funds carried over 
from a prior year. If enrollees had used funds carried over from a 
prior year, their out-of-pocket costs could have been lower. We also 
did not consider the tax implications associated with enrollee spending 
for health care services; if HSA-eligible plan enrollees used tax- 
advantaged funds they or someone other than their employer contributed 
to their HSA, their costs could have been lower. 

Characteristics of HSA-Eligible Enrollees: 

To compare the characteristics of HSA-eligible and traditional plan 
enrollees, we compared demographic data provided by the Internal 
Revenue Service (IRS) on adjusted gross income and age for tax filers 
who reported HSA contributions on their 2004 tax returns with the 
corresponding data for all tax filers less than 65 years of age. IRS 
data were based on a random probability sample of 200,295 individual 
income tax returns for 2004 from the IRS Statistics of Income (SOI) 
individual tax return file, of which a small proportion reported an HSA 
contribution. The SOI file is a stratified probability sample of income 
tax returns filed with IRS, weighted to represent an estimated 
population of about 132 million tax returns. Of the 115 million tax 
filers less than 65 years of age in 2004, approximately 0.1 percent--an 
estimated 108,000 tax filers--reported an HSA contribution. To assess 
the relative precision of IRS's data estimates, we reviewed the 
coefficients of variation for all estimates we used in our 
calculations.[Footnote 66] The coefficient of variation measures the 
magnitude of dispersion around the mean. In each instance, the 
coefficient of variation was less than 33 percent, indicating small to 
moderate variation.[Footnote 67] 

IRS data for tax filers reporting an HSA contribution are not 
generalizable to all HSA-eligible plan enrollees because the sample is 
not designed to capture individuals enrolled in a high-deductible 
health plan who did not have an associated HSA. IRS data depend on tax 
filing status (e.g., single, married filing jointly, married filing 
separately) and are not linked to plan size; a tax return reporting an 
HSA contribution therefore may include contributions to multiple HSAs 
that may represent single and family policies obtained in the group or 
individual market. With regard to specific data elements, adjusted 
gross income data may represent the income earned by other family 
members who may or may not be covered under the HSA-eligible plan, 
whereas age data represent the age of the primary taxpayer, who may or 
may not be enrolled in the HSA-eligible plan. For comparison purposes, 
we analyzed data for a sample of all tax filers under age 65, because 
individuals 65 years and older are generally enrolled in Medicare and 
are ineligible to contribute to an HSA. 

To supplement IRS data, we analyzed 2005 income and age data reported 
for HSA-eligible and traditional plan enrollees who purchased coverage 
in the group market, excluding retirees, through the three employers we 
reviewed as well as in the individual market through eHealthInsurance 
for enrollees under 65 years of age. 

HSA Funding and Use: 

To determine how HSAs are funded and how HSA account holders are using 
their funds, we gathered and analyzed SOI data from IRS, data from two 
national employer health benefits surveys, and data from the three 
employers we reviewed. To determine the share of enrollees that opened 
HSAs, we analyzed survey data on the number of HSA-eligible plan 
enrollees[Footnote 68] and IRS data on the number of tax returns 
reporting HSA contributions,[Footnote 69] and examined data provided by 
the three employers we reviewed regarding the share of HSA-eligible 
plan enrollees who contributed to HSAs through pretax payroll 
deductions. We also conducted interviews with industry experts 
regarding the share of enrollees that opened HSAs. To examine 
individuals' HSA contributions, we analyzed IRS data on the average 
2004 HSA tax deduction claimed by tax filers and reviewed 2005 data 
provided by the three employers regarding the contributions of 
employees enrolled in HSA-eligible plans. To examine employer HSA 
contributions, we analyzed IRS data on the average employer 
contribution among those who reported any HSA contribution on their 
2004 tax return and summarized 2005 data reported by two national 
employer health benefits surveys[Footnote 70] and the three employers. 
To determine how HSAs are used, we analyzed IRS data on account 
withdrawals among those who reported HSA contributions made by 
themselves, others on their behalf, or their employers in 2004. We also 
obtained information regarding enrollee HSA funding and use through the 
focus groups with employees of the three employers we 
reviewed.[Footnote 71] 

Enrollee Experiences: 

To determine enrollees' experiences with HSA-eligible plans, we used 
focus groups of HSA-eligible plan enrollees to obtain qualitative 
information on enrollee education, plan comprehension, experience with 
obtaining care, use of decision-support tools, and plan satisfaction in 
2005. We contracted with Hewitt Associates LLC, a human resources 
consulting firm, to screen and select participants and to moderate 
these focus groups. For each of the three employers selected, focus 
groups were conducted with employees enrolled in an HSA-eligible plan 
or, for comparison purposes, in a traditional plan in 2005. Across the 
three employers, eight focus groups were conducted, comprising 47 
employees enrolled in HSA-eligible plans and 28 employees enrolled in 
traditional plans.[Footnote 72] Each group consisted of 7 to 12 
participants. In screening and selecting focus group participants, we 
requested that Hewitt Associates LLC attempt to balance the focus 
groups by demographic characteristics, including age, sex, and type of 
coverage (i.e., single or family), and with regard to employee job 
title or position. In order to ensure that the focus groups could 
describe the experiences of both users and nonusers of health care 
services, we requested that Hewitt Associates LLC include a mix of 
participants who used their health care plan to obtain medical care or 
prescription drugs and participants who did not. Finally, we requested 
that employees and their supervisors not be included in the same focus 
group to encourage participants to speak freely. Unless otherwise 
noted, the participant experiences we report reflect multiple focus 
groups. The results of the focus groups and the data obtained from the 
three employers may not be generalized to all HSA-eligible plan 
enrollees or employers because they represent only the experiences of 
the focus group participants and the benefit offerings of the three 
employers. 

[End of section] 

Appendix II: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

John E. Dicken, (202) 512-7119 or dickenj@gao.gov: 

Acknowledgments: 

In addition to the contact named above, Randy DiRosa, Assistant 
Director; N. Rotimi Adebonojo; Rashmi Agarwal; Martha R. W. Kelly; 
Roseanne Price; Pamela N. Roberto; and Patricia Roy made key 
contributions to this report. 

[End of section] 

Related GAO Products: 

Consumer-Directed Health Plans: Small but Growing Enrollment Fueled by 
Rising Cost of Health Care Coverage. GAO-06-514. Washington, D.C.: 
April 28, 2006. 

Federal Employees Health Benefits Program: First-Year Experience with 
High-Deductible Health Plans and Health Savings Accounts. GAO-06-271. 
Washington, D.C.: January 31, 2006. 

Federal Employees Health Benefits Program: Early Experience with a 
Consumer-Directed Health Plan. GAO-06-143. Washington, D.C.: November 
21, 2005. 

FOOTNOTES 

[1] In addition to HSAs, other types of accounts associated with CDHPs 
include health reimbursement arrangements, which differ from HSAs in 
that they are owned by the employer, not the enrollee, and medical 
savings accounts, which are enrollee owned and have lower allowable 
contributions than HSAs. Since December 31, 2005, medical savings 
accounts can no longer be opened. 

[2] Tax advantages for HSAs were authorized by the Medicare 
Prescription Drug, Improvement, and Modernization Act of 2003 for 
individuals covered by high-deductible health insurance plans that meet 
certain criteria. Pub. L. No. 108-173, § 1201, 117 Stat. 2066, 2469. 

[3] PPO plans generally allow enrollees to select their own health care 
providers and reimburse either the provider or the enrollee for the 
cost of covered services. Enrollees' costs are generally lower if they 
obtain care from the plan's network of preferred providers. For the 
purposes of this report, unless noted otherwise, traditional plans 
refers to PPO plans. 

[4] We have recently reported on the features of CDHPs and HSAs offered 
to federal employees and others. See GAO, Federal Employees Health 
Benefits Program: Early Experience with a Consumer-Directed Health 
Plan, GAO-06-143 (Washington, D.C.: Nov. 21, 2005); Federal Employees 
Health Benefits Program: First-Year Experience with High-Deductible 
Health Plans and Health Savings Accounts, GAO-06-271 (Washington, D.C.: 
Jan. 31, 2006); and Consumer-Directed Health Plans: Small but Growing 
Enrollment Fueled by Rising Cost of Health Care Coverage, GAO-06-514 
(Washington, D.C.: Apr. 28, 2006). 

[5] Traditional plans offered through eHealthInsurance include both PPO 
plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[6] The first year that individuals could contribute to HSAs was 2004. 

[7] The IRS data set we used is a random sample of 200,295 individual 
income tax returns in 2004 from IRS's Statistics of Income (SOI) 
individual tax return file. The findings from the IRS data that we 
report were estimates derived from the SOI sample, which was weighted 
to represent an estimated population of about 132 million tax returns. 
IRS uses the SOI file to develop annual statistics on the population of 
individual taxpayers. 

[8] Individuals 65 and older are generally enrolled in Medicare and are 
ineligible to contribute to an HSA. 

[9] Data from the three employers excluded retirees, and data from 
eHealthInsurance excluded enrollees 65 or older. 

[10] Employee Benefit Research Institute, "Sources of Health Insurance 
and Characteristics of the Uninsured: Analysis of the March 2005 
Current Population Survey," Issue Brief No. 287 (Washington, D.C.: 
November 2005). 

[11] Employee Benefit Research Institute, "Sources of Health Insurance 
and Characteristics of the Uninsured: Analysis of the March 2005 
Current Population Survey." 

[12] Employee Benefit Research Institute, "Sources of Health Insurance 
and Characteristics of the Uninsured: Analysis of the March 2005 
Current Population Survey." 

[13] GAO-06-514. 

[14] Preliminary data for 2006 suggest that the number of HSA-eligible 
plan enrollees in the group market is growing faster than in the 
individual market. 

[15] An out-of-pocket spending limit represents the maximum amount an 
enrollee is required to pay toward the cost of covered services. The 
out-of-pocket spending limit includes deductibles and other payments, 
but does not include premiums. 

[16] These amounts are annually adjusted for cost-of-living increases. 
In 2005, the minimum deductible amount was $1,000 for single coverage 
and $2,000 for family coverage, and the maximum limit on enrollee out- 
of-pocket spending was $5,100 for single coverage and $10,200 for 
family coverage. 

[17] The IRS definition of preventive care includes periodic health 
evaluations, including tests and diagnostic procedures ordered in 
connection with routine examinations, routine prenatal and well-child 
care, immunizations, tobacco cessation programs, obesity weight-loss 
programs, and various screening services. Through 2006, IRS allows 
certain plans to be treated as HSA eligible, where, in order to comply 
with state requirements, the plans cover certain services (such as 
prescription drugs) before enrollees meet the deductible. After 2006, 
no such transitional relief will be available. 

[18] Qualified medical expenses are identified under the Internal 
Revenue Code. 

[19] Limited coverage (including specific injury or accident, 
disability, dental care, or vision care) in addition to the HSA- 
eligible plan is permissible. 

[20] The annual contribution limit is adjusted annually for cost-of- 
living increases. In 2005, contributions were allowed up to 100 percent 
of the deductible, but not more than $2,650 for single or $5,250 for 
family coverage. 

[21] GAO-06-514. 

[22] See Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey (Menlo Park, 
Calif., and Chicago, Ill.: 2005). In this survey, family coverage 
refers to coverage of four individuals. 

[23] For these employers, family coverage refers to coverage of three 
or more individuals. 

[24] Deductibles may vary depending on whether the enrollee seeks care 
from a provider that is part of the insurance carrier's provider 
network. For the purposes of this report, if the plans or data we 
reviewed reported separate deductibles for services received from in- 
network and out-of-network providers, we discuss only the deductibles 
for services received from in-network providers. 

[25] Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey. 

[26] Mercer Human Resource Consulting, National Survey of Employer- 
Sponsored Health Plans: 2005 Survey Report (New York, N.Y.: 2006). 

[27] Out-of-pocket spending limits may vary depending on whether the 
enrollee seeks care from a provider that is part of the insurance 
carrier's provider network. For the purposes of this report, if the 
plans or data we reviewed reported separate out-of-pocket spending 
limits for services received from in-network and out-of-network 
providers, we discuss only the limits for services received from in- 
network providers. 

[28] Mercer Human Resource Consulting, National Survey of Employer- 
Sponsored Health Plans: 2005 Survey Report. 

[29] The employers' plans we reviewed may not be comparable because 
some plans excluded certain covered services from the calculation of 
their out-of-pocket spending limit. 

[30] Data on annual out-of-pocket spending limits were not available. 

[31] Family coverage refers to coverage of three or more individuals. 

[32] Traditional plans offered through eHealthInsurance include both 
PPO plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[33] The HSA-eligible and traditional plans we reviewed generally 
covered the same categories of services for all plan enrollees and 
dependents. Both plan types covered maternity services for only the 
primary enrollee and spouse, and generally not for female dependents. 

[34] One employer's HSA-eligible plan required a copayment (a fixed 
payment generally made at the time of service) before paying 100 
percent of the cost of covered preventive services. 

[35] One employer did not cover annual physical exams under its 
traditional plan. 

[36] GAO-06-143. 

[37] We assumed that enrollees had single coverage and used in-network 
services. We also assumed that enrollees used the funds their employers 
contributed to their HSA in 2005 and paid for the rest out of pocket. 
We assumed that enrollees did not have HSA funds carried over from a 
prior year, which, if used, could have lowered enrollees' out-of-pocket 
costs. We considered only the costs associated with medical care 
provided by a physician and did not consider any other costs that could 
be incurred by an enrollee, such as prescription drug costs. We also 
did not consider the tax implications associated with enrollee spending 
for health care services; if HSA-eligible plan enrollees used tax- 
advantaged funds they, or someone other than their employer, 
contributed to their HSA, their costs could have been lower. 

[38] We assumed that the negotiated rate for each doctor's visit was 
$80. We developed this assumption based on our analysis of one 
insurer's negotiated rates for office visits for low to moderate 
problems in the regions in which the three employers' plans were 
offered. 

[39] To receive a deduction, tax filers must report HSA contributions 
to IRS. Those reporting HSA contributions in 2004 represented about 0.1 
percent of the 115 million tax filers less than 65 years of age. 

[40] All tax filers includes both insured and uninsured individuals. 
The uninsured tend to have lower incomes than those with health 
insurance coverage. 

[41] GAO-06-271. 

[42] Traditional plans offered through eHealthInsurance include both 
PPO plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[43] All tax filers include both insured and uninsured individuals. The 
uninsured tend to be younger than those with health insurance coverage. 

[44] Traditional plans offered through eHealthInsurance include both 
PPO plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[45] GAO-06-271. 

[46] For the three employers we reviewed, these data represent only 
those individuals who contributed to their HSA through payroll 
deduction. 

[47] Tax filers may claim an income tax deduction for contributions 
they, or someone other than their employer, make to their HSA. The 
average deduction amount does not include HSA contributions individuals 
may have made through pretax payroll deductions and therefore may 
understate the amount individuals contributed to their HSAs. 

[48] These data represent the contributions made by employees who 
contributed to their HSA through payroll deduction. 

[49] Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey. 

[50] Mercer Human Resource Consulting, National Survey of Employer- 
Sponsored Health Plans: 2005 Survey Report. 

[51] Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey. This average 
includes HSAs to which the employer did not make a contribution. 

[52] Mercer Human Resource Consulting, National Survey of Employer- 
Sponsored Health Plans: 2005 Survey Report. This median includes only 
HSAs to which the employer made a contribution. 

[53] One employer contributed an additional $50 if an employee 
completed a health risk assessment and an additional $200 if an 
employee completed a health coaching program. These amounts are in 
addition to its base contribution amounts of $1,400 for single coverage 
and $2,300 for family coverage. 

[54] Unless otherwise noted, the participant experiences we report 
reflect multiple focus groups. 

[55] One employer's HSA-eligible plan required a copayment before 
paying 100 percent of the cost of covered preventive services. 

[56] According to Mercer Human Resource Consulting's briefing, 
"Mercer's National Survey of Employer-Sponsored Health Plans" (Feb. 24, 
2006), about 70 percent of large employers offering CDHPs reported that 
their employees had at least some difficulty understanding what 
services may be paid from their account. 

[57] Health FSAs are employer-established benefit plans that allow 
employees to be reimbursed for medical expenses. According to IRS, 
employees with HSAs can have only a limited-purpose FSA, which is 
restricted to certain benefits, such as vision, dental, or preventive 
care, or a postdeductible FSA, which can be used only after a minimum 
annual deductible is met. 

[58] About 60 percent of large employers offering CDHPs reported that 
their employees had at least some difficulty understanding how their 
account coordinated with an FSA, according to "Mercer's National Survey 
of Employer-Sponsored Health Plans" briefing. 

[59] "Mercer's National Survey of Employer-Sponsored Health Plans" 
briefing noted that 40 percent of all employers reported that they 
provided access to Web sites on provider quality and cost information. 

[60] In an earlier study, we reported on the challenges faced by 
carriers in providing cost and quality data. See GAO-06-514. 

[61] Under these two employers' traditional plans, enrollees pay a 
portion of prescription drug costs through a copayment or coinsurance. 
A copayment is a fixed payment generally made at the time of service, 
while coinsurance is a payment representing a percentage of expenses. 

[62] Unless otherwise noted, traditional plans refers to preferred 
provider organization (PPO) plans. 

[63] Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey (Menlo Park, 
Calif., and Chicago, Ill.: 2005); and Mercer Human Resource Consulting, 
National Survey of Employer-Sponsored Health Plans: 2005 Survey Report 
(New York, N.Y.: 2006). 

[64] For the three employers, we reviewed the features of their PPO 
plan with the largest enrollment. 

[65] Traditional plans offered through eHealthInsurance include both 
PPO plans and other major medical plans that do not meet the federal 
criteria for HSA-eligible plans. 

[66] GAO, Using Statistical Sampling, GAO/PEMD-10.1.6 (Washington, 
D.C.: Revised May 1992). 

[67] GAO/PEMD-10.1.6. 

[68] America's Health Insurance Plans, Number of HSA Plans Exceeded One 
Million in March 2005 (Washington, D.C.: 2005). 

[69] Department of the Treasury, "Fact Sheet: Dramatic Growth of Health 
Savings Accounts (HSAs)." http://www.treasury.gov/offices/public-
affairs/hsa/pdf/fact-sheet-dramatic-growth.pdf (downloaded Mar. 28, 
2006). 

[70] Kaiser Family Foundation and Health Research and Educational 
Trust, Employer Health Benefits: 2005 Annual Survey, and Mercer Human 
Resource Consulting, National Survey of Employer-Sponsored Health 
Plans: 2005 Survey Report. 

[71] In addition to the focus groups, we also gathered information 
regarding enrollee HSA funding and use on a questionnaire administered 
to focus group participants. 

[72] For two employers, two focus groups were conducted with employees 
enrolled in HSA-eligible plans, and a third focus group was conducted 
with employees enrolled in a traditional plan. For the third employer, 
one focus group was conducted with employees enrolled in an HSA- 
eligible plan, and a second focus group was conducted with employees 
enrolled in a traditional plan.  

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