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Akaka Fights to Help Consumers Manage Credit Card Debt

Opening statement at Senate Banking Committe Hearing on "Examining the Billing, Marketing, and Disclosure Practices of the Credit Card Industry, and Their Impact on Consumers."

January 25, 2007

WASHINGTON, D.C. - U.S. Senator Daniel K. Akaka (D-HI) delivered the following opening statement at today's Senate Banking Committe Hearing on "Examining the Billing, Marketing, and Disclosure Practices of the Credit Card Industry, and Their Impact on Consumers."

"Thank you Mr. Chairman, I appreciate your conducting this important hearing today.

"Too many in our country are burdened by significant credit card debts.  Revolving debt, mostly comprised of credit card debt, has risen from $54 billion in 1980 to more than $870 billion in 2006.                

"It is imperative that we make consumers more aware of the long-term effects of their financial decisions, particularly in managing credit card debt.  While it is relatively easy to obtain credit, especially on college campuses, not enough is being done to ensure that credit is properly managed.  Currently, credit card statements fail to include vital information that would allow individuals to make fully informed financial decisions.  Additional disclosure is needed to ensure that consumers completely understand the implications of their credit card use and the costs of only making the minimum payments

"I have a long history of seeking to improve financial literacy in this country, primarily through expanding educational opportunities for students and adults.  Beyond education, I also believe that consumers need to be made more aware of the long-term effects of their financial decisions, particularly in managing their credit card debt, so that they can avoid financial pitfalls.       

"The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 included a requirement that credit card issuers provide information to consumers about the consequences of only making the minimum monthly payment.  However, this requirement fails to provide the detailed information on billing statements that consumers need to know to make informed decisions.  The bankruptcy law will allow credit card issuers a choice between disclosure statements.  The first option included in the bankruptcy bill would require a standard "Minimum Payment Warning."  The generic warning would state that it would take 88 months to pay off a balance of $1,000 for bank card holders or 24 months to pay off a balance of $300 for retail card holders.  This first option also includes a requirement that a toll-free number be established that would provide an estimate of the time it would take to pay off the customer's balance.  The Federal Reserve Board would be required to establish the table that would estimate the approximate number of months it would take to pay off a variety of account balances.           

"There is a second option that the law permits.  The second option allows the credit card issuer to provide a general minimum payment warning and provide a toll-free number that consumers could call for the actual number of months to repay the outstanding balance.          

"The options available under the Bankruptcy Reform law are woefully inadequate.  They do not require issuers to provide their customers with the total amount they would pay in interest and principal if they chose to pay off their balance at the minimum rate.  Since the average household with debt carries a balance of approximately $10,000 to $12,000 in revolving debt, a warning based on a balance of $1,000 will not be helpful.  The minimum payment warning included in the first option underestimates the costs of paying a balance off at the minimum payment.  If a family has a credit card debt of $10,000, and the interest rate is a modest 12.4 percent, it would take more than ten and a half years to pay off the balance while making  minimum monthly payments of four percent.   

"Shortly, I will be reintroducing the Credit Card Minimum Payment Warning Act.

"The legislation would make it very clear what costs consumers will incur if they make only the minimum payments on their credit cards.  If the Credit Card Minimum Payment Warning Act is enacted, the personalized information consumers would receive for their accounts would help them make informed choices about their payments toward reducing outstanding debt.  

"My bill requires a minimum payment warning notification on monthly statements stating that making the minimum payment will increase the amount of interest that will be paid and extend the amount of time it will take to repay the outstanding balance.  The legislation also requires companies to inform consumers of how many years and months it will take to repay their entire balance if they make only minimum payments.  In addition, the total cost in interest and principal, if the consumer pays only the minimum payment, would have to be disclosed.  These provisions will make individuals much more aware of the true costs of their credit card debt.  The bill also requires that credit card companies provide useful information so that people can develop strategies to free themselves of credit card debt.  Consumers would have to be provided with the amount they need to pay to eliminate their outstanding balance within 36 months.                  

"Finally, the legislation requires that creditors establish a toll-free number so that consumers can access trustworthy credit counselors.  In order to ensure that consumers are referred to only trustworthy credit counseling organizations, these agencies would have to be approved by the Federal Trade Commission and the Federal Reserve Board as having met comprehensive quality standards.  These standards are necessary because certain credit counseling agencies have abused their nonprofit, tax-exempt status and taken advantage of people seeking assistance in managing their debt.  Many people believe, sometimes mistakenly, that they can place blind trust in nonprofit organizations and that their fees will be lower than those of other credit counseling organizations.

"In a report on customized minimum payment disclosures released last April, the Government Accountability Office (GAO) found that consumers who typically carry credit balances found customized disclosures very useful and would prefer to receive them in their billing statements.

"We must provide consumers with detailed personalized information to assist them in making better informed choices about their credit card use and repayment.  Our bill makes clear the adverse consequences of uninformed choices, such as making only minimum payments, and provides opportunities to locate assistance to better manage credit card debt.       

"Mr. Chairman, I look forward to working with you and the rest of the Committee to improve credit card disclosures so that they provide relevant and useful information that hopefully will bring about positive behavior change among consumers.  Consumers with lower debt levels will be better able to purchase a home, pay for their child's education, or retire comfortably on their own terms.                             

"Mr. Chairman, thank you again for conducting this hearing and for your outstanding leadership on this issue," Akaka said.


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January 2007

 
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