Purchase Fares
Metro passes and fares are available in a variety of locations and may also be purchased online.
Online Purchasing
- We accept all major credit cards; service fees may apply with other providers.
- International orders are not accepted.
- Each person's order may not exceed $200 in total value of fare media within a 72-hour period.
- Your shipping address must match your billing address. Both must match what is on file with your credit card provider.
- We ship your order via the U.S. Postal Service First Class Mail. Your order will be shipped within two business days from the day you place your order. Metro does not charge for shipping and handling.
- If you have any questions about the status of an order you've placed, please email us or call 202-962-5719.
- Any other questions or comments should be directed to our customer service department using our online form. You may also call us at 202-637-7000.
Commuter Direct
If you'd like to have your pass sent to you automatically every pass period or monthly and/or if you want to pay by checking account or Metrochek, please set up an account with Commuter Direct.
Commuter Direct also sells fares for ART, DASH, Ride On, OmniRide, MARC, VRE, the Loudoun Commuter Bus, and Georgetown Metro Connection.
If you have any questions about an order through Commuter Direct, please call 703-228-7433 (RIDE).
