Storm Center
Preparing for Outages Before the storm
It takes at least two things to weather the adverse effects of a severe storm: preparation and patience. Not only can they make an uncomfortable situation tolerable, they may actually save your life.
By following these suggestions, you'll be as ready as anyone can be to handle the unexpected knocks of a nasty storm.
Acting Like Noah Booklet
For further information, you can order a copy of our storm preparation booklet, Acting Like Noah, by filling out our request form or calling 1-800-662-7764.
PSNH's Power Restoration Process Our line crews work around-the-clock to restore service
In the case of a power outage, customers in emergency situations are reconnected first. Typically, this includes hospitals, nursing homes, police and fire stations, and customers on life support systems. Major circuits and lines serving the largest concentrations of people are repaired next.
Once major lines are repaired, lines feeding off these circuits can be repaired. Progress typically slows at this stage because power loss to individual residences can occur for a variety of reasons.