When You Arrive for Your Appointment at the Passport Agency
Welcome to the Boston Passport Agency
The Boston Passport Agency only serves customers who are traveling, or submitting their passports for foreign visas, within 14 days. To apply at the Agency, you must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day. If you are not traveling, or needing to submit your passport for foreign visas within 14 days, you must apply at a Passport Application Acceptance Facility. THERE IS NO CHARGE FOR AN APPOINTMENT AT A PASSPORT AGENCY. CUSTOMERS SHOULD NOT PAY ANYONE OR ANY BUSINESS MAKING SUCH A CHARGE. |
Public Hours of Operation |
By Appointment Only 8:30 a.m. to 4:30 p.m. Monday through Friday (except Federal holidays) |
Public Telephone Number | (Automated appointment line and general recorded information available 24 hours/7 days) 1-877-487-2778 |
Address | Tip O'Neill Federal Building 10 Causeway Street, Room 247 Boston, MA 02222 |
Region Served | Massachusetts, Upstate New York, Rhode Island, Vermont, New Hampshire, Maine |
Directions |
FROM THE NORTH:
FROM EASTERN NEW HAMPSHIRE AND NORTHEASTERN MASS.:
FROM THE SOUTH:
FROM THE WEST:
BY PUBLIC TRANSPORTATION
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- You will need your Social Security Number or your confirmation number.
- Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
- Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
- Upon entry to the building, you will go through security, including metal detectors.
- Take the elevator to the 2nd floor, Suite 247.
- Go to check-in/information. Your appointment will be verified.
- You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
- Please take a seat. Note: To maximize customer comfort and comply with fire and safety regulations, Passport Agency public waiting areas are limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters.
- When your number is called and/or appears on the television monitor, go to the number of the window indicated.
- For information on what you need to bring to your appointment, see our information on How to Apply in Person for a Passport.
Travel Agent's Corner
- Passport forms may be ordered in bulk from the:
Superintendent of Documents
P.O. Box 371954
Pittsburgh, PA 15250-7954
- Or telephone: (202) 512-1800, Monday through Friday from 7:30 a.m. to 5:00 p.m.
- Or fax: (202) 512-2250
Application DS-11: Stock Number 044-000-02510-8, $8.50 for 50 forms
Renewal DS-82: Stock Number 044-000-02511-6, $10.00 for 50 forms
General Passport Information: How Do I...?
- Apply in Person for a U.S. Passport
- Apply for a Passport Renewal
- Replace a Lost or Stolen Passport
- Get Your Passport in a Hurry
- Add Extra Pages to Your Passport
- Change Your Name in Your Passport
- Print Passport Applications
- Obtain Copies of Your Passport Records
- Go to the Passport Services Home Page
Foreign Entry Requirements/Visas
If you are traveling overseas and want to know what you must do to enter a foreign country, we have information on foreign entry requirements and visas. Foreign embassy telephone numbers and addresses are included.
Travel Warnings/Travel Safety Information
Travel Warnings are issued when the State Department recommends that Americans avoid a certain country. The State Department issues Travel Alerts to disseminate information quickly about terrorist threats and other relatively short-term conditions that pose significant risks or disruptions to Americans. The State Department also issues Country Specific Information for every country of the world with information on such matters as the health conditions, crime, unusual currency or entry requirements, any areas of instability, and the location of the nearest U.S. embassy or consulate in the subject country. Check for Travel Warnings or Travel Alerts for the locations that you plan to visit.
Links to Additional Resources
- Bureau of Citizenship and Immigration Services in the Department of Homeland Security at the U.S. Department of Justice
- Travel Health Information from the Centers for Disease Control and Prevention
- Information on Bringing Food, Plant and Animal Products into the U.S. from the Department of Agriculture
- U.S. Customs and Border Protection
- U.S. Postal Service
Go to the Passport Services Home Page