Read Senator Kyl's Casework Guidelines
Casework Guidelines
If you have been unable to resolve
an issue with a federal agency, you may contact the Senator either
by telephone, by mail, or by filling out a request for assistance
form online. The staff in his state offices are responsible for
handling these inquiries. Constituents living in Pima, Cochise,
and Santa Cruz counties should contact the Tucson office, while
inquiries for constituents residing in all other Arizona counties
are handled by the Phoenix office. If a constituent sends a request
for assistance to the Senator's Washington, D.C. office, the response
time will be delayed as that request must then be forwarded to
the appropriate state office.
All requests for assistance must be in writing.
Federal agencies require a signed Privacy
Act Consent Form in order to respond to an inquiry. For immigration
inquiries, please call the appropriate state office of Senator
Kyl.
A member of the Senator's staff will review your
correspondence and contact the appropriate federal agency or office
on your behalf. Agency requirements and response times vary greatly.
The average response time to a congressional inquiry is 30 to
60 days.
The rules of the Senate prevent Senator Kyl from
intervening in the proceedings of any court of law (including
appeal proceedings), since these are activities of the judicial
branch of government. He can ascertain the status of an appeal
and ask to be notified when the final decision has been made.
Although a United States Senator does have authority
in legislative matters, the power to change decisions made by
a government agency lies within the executive branch of government.
A Member of Congress can only ask that an agency review a decision
or expedite the decision-making process.
Senator Kyl is also concerned
about how federal laws affect your lives. Correspondence regarding
legislation and legislative matters should be sent to his Washington,
D.C. office.
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