Frequently Asked Questions

How do I become an AWWA member?

AWWA membership helps you stay involved, informed, connected, and competitive. Visit AWWA’s Membership Page for more information on the many benefits of AWWA membership and the many ways you can join.

How can I get in touch with my Section? How can I get more Section information?

Section Services provides a wide variety of general and specific services to the Associations' 43 sections. The Section Services Page provides local Section contact information, a list of AWWA staff available to assist Sections, and many other resources for AWWA Sections and Section volunteers.

How can I volunteer for an AWWA Council, Committee, or Division?

The success of AWWA depends on our many volunteers. For more information on the many different ways to get involved in AWWA, visit the Volunteer Involvement Page.

Where can I get Only Tap Water Delivers materials?

Only Tap Water Delivers materials are available for AWWA member utilities. If your utility is an AWWA member and you have not received the materials, contact Greg Kail at  gkail@awwa.org or 303-734-3410.

My login to the AWWA Web site is not working, what should I do?

For any Web site issues, please submit your comment using the Contact Us form and select Website. If you would like to speak with a customer service representative, please call 800.926.7337 (303.794.7711 if outside the U.S and Canada).

Who founded AWWA (when, where, why)?

AWWA was founded in 1881 at Washington University in St. Louis by 22 men representing water utilities in Illinois, Indiana, Iowa, Kansas, Kentucky, and Tennessee. They adopted a constitution that stated the purpose of the association as being “for the exchange of information pertaining to the management of water-works, for the mutual advancement of consumers and water companies, and for the purpose of securing economy and uniformity in the operations of water-works.”

What is the purpose/mission statement of AWWA?

AWWA is the authoritative resource on safe water, providing knowledge, information and advocacy to improve the quality and supply of water in North America and beyond. AWWA advances public health, safety and welfare by uniting the efforts of the full spectrum of the water community.

How many members does AWWA have?

AWWA currently has more than 60,000 members, 4,700 utility members.

How can I present at an AWWA conference?

AWWA issues calls for papers prior to all of our conferences.

Where is AWWA located?

AWWA is headquartered at 6666 W. Quincy Ave., Denver, CO 80235-3098.  Our Government Affairs office is at 1300 Eye St. NW, Suite 701W, Washington, D.C. 20005-3314. Call the Denver office at 303.794.7711 and the D.C. office at 202.628.8303.