Contact Us

CME Globex Account Management
312.634.8700

CME Globex Control Center
312.456.2391

Customer Support for Electronic Trading
312.930.2322

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com

More CME Group Direct Lines
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Electronic Trading
Electronic Trading Links
Introduction to CME Globex
Accessing CME Globex
Developing to CME Globex
Resources
Overview

CME Globex is the world’s leading electronic trading platform, providing access to the broadest array of futures and options products available on any exchange. Customers trade on CME Globex around the globe and virtually around the clock. It also offers:

  • High speed trade execution
  • Vast capabilities to facilitate the most complex and demanding trading
  • Direct market access and central counterparty clearing 
  • Fairness, transparency and anonymity
  • Global distribution and international hubs

Customers benefit from direct connectivity, ongoing development efforts, a single source for customer support and highly efficient access to real-time market data. The platform is continuously enhanced to serve customers high-speed, high-volume capacity, improved options capabilities and a range of new products.

 

Globex Chart
CME Globex News

New Tool Is First Step Toward a Single User ID for Accessing CME Group Systems
SMART click is a secure web-based interface that CME Globex customers can now use in conjunction with FirmSoft 6.0 to create a SMART Click user ID and manage profile information, including contact details. Work is under way to integrate SMART Click with other CME Group systems, with an end goal of enabling customers to have a single user ID for all key CME Group systems.

Learn more

Important Links
   
CME Globex Notices
CME Globex Newsletter
CME Globex Enhancements
Customer Forum
Software Development Kits

Connection Agreement
Order Management Tools
Risk Management Tools
CME Globex Control Center

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