- All areas of the Visitor Center are smoke free.
- Strollers and Baby Changing: Strollers are permitted in the Visitor Center and baby-changing stations are available in each family restroom.
- Public Telephones and ATMs: These are located outside each Gift Shop.
- Foreign Languages: Visitors may request listening devices for foreign-language versions of the films and the exhibition at the Information Desks.
- Visitors with Disabilities: Visitors may request wheelchairs from Capitol Visitor Center staff wearing red vests or at one of the Information Desks in Emancipation Hall. Sign-language interpreting for tours is available when booked in advance. Listening devices with audio description of the films and exhibition are available at the Information Desks. All films have open captioning.
- Service Animals: Service animals are allowed in the Visitor Center and the Capitol.