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@ChrisBatDell Austin is a great city for music, of all kinds! Hope you enjoyed the evening. |
@ChrisBatDell How's on the bill tonight? |
New Forrester Doc: Benchmarking E-mail Customer Service: Evaluating People, Processes, and Technology. Clients read here: http://is.gd/81nf |
RT @steverubel: Edelman Study: Consumers Stand by Causes During Downturn http://ff.im/-48b4 |
@Armano Don't forget to pick up a copy of the Zappos Culture Book ! |
Are you involved with any aspect of Customer Service? Or know a Twitterer who is? Pls DM me. I want to follow you/them. |
@ianfogg42 Great point Ian. I am that person sometimes, except that I accidentally click "Feeling Lucky" |
"“I’m feeling lucky” button costs Google $110 million per year" http://tinyurl.com/556jyf |
@cmusico Enjoy the hopefully warmer weather! |
@ekolsky At this point I am open to anything, but ideally hurdles execs face and how they are addressing. What is the current mentality? |
"Study Finds Growing Green Market" http://tinyurl.com/6xuft3 |
Watching @comcastcares & @pblackshaw recording from #womma http://tinyurl.com/685l38 |
Looking for real-life examples of customer service challenges in a down economy to round out new report. Heard of any? |
@letstalk_joni Dang templates. |
@letstalk_joni @Nathan_Safran Hehe. And I just ordered new business cards, no field for Twitter address either. |
When will Outlook add a "TwitterName" field to their Contacts functionality? |
Voted today, was a breeze. In fact, the wait at the bagel shop is longer than at the polls. |
RT @ryanaraine: The Economist's endorsement http://tinyurl.com/6xc7lf |
How do YOU plan to use Twitter, and other social technologies, to report on Tuesday's election? |
RT @BreakingNewsOn: The security breach at Sea-Tac Int'l Airport in Seattle, WA has been cleared; cause still unknown at this time |
