Fortune Cookie: Don't ever say "I Don't Know", say "I'll Find Out" 9:47 AM Mar 18th from im |
Fortune Cookie: Advertising is a tax we pay for being unremarkable 7:01 AM Mar 13th from im |
Fortune Cookie: A customer should never have to prove that we made a mistake. 5:55 AM Mar 10th from im |
Fortune Cookie: It's not about selling for the sake of selling. Making a good recommendation is GREAT service. 11:59 AM Mar 5th from im |
Fortune Cookie: The car is a computer, the television is a computer, and the computer has become a television. 11:46 AM Mar 4th from im |
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Fortune Cookie: Customers don't expect us to be perfect, but they expect us to try. 6:37 AM Feb 28th from im |
Fortune Cookie: Never assume anything. Never assume your diagnosis is perfect. Never assume the customer is happy. Ask them. 6:01 AM Feb 26th from im |
Fortune Cookie: $100=1 Paragraph. For every $100 a customer spends, give them at least 1 paragraph of detail on the invoice. 11:26 AM Feb 22nd from web |
Fortune Cookie: A customer may not always be right, but they should always win. 2:44 PM Feb 20th from im |
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Fortune Cookie: Being on time is not on time. Being on time is 5 minutes early. 12:20 PM Feb 13th from im |
Fortune Cookie: Anything that can be assembled can be...disassembled. 6:13 AM Feb 11th from im |
Fortune Cookie: Keep customers calm, by keeping them informed 6:13 AM Feb 8th from im |
Fortune Cookie: Don't ever say "I Don't Know", say "I'll Find Out" 9:28 AM Feb 7th from im |