Military Personnel: Reserve Components Need Guidance to Accurately and Consistently Account for Volunteers on Active Duty for Operational Support

GAO-07-93 October 31, 2006
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Summary

The Department of Defense (DOD) and Congress have expressed concern with the frequency and length of time that volunteer reservists serve on active duty. In fiscal year 2006, DOD nearly doubled its fiscal year 2005 estimate for the total maximum levels of reservists volunteering to be on active duty for operational support. Congress required GAO to review the reasons behind the increases and expressed an interest in understanding which reservists were being included or excluded from these numbers. In this report, GAO (1) identified the factors that led to the increase in DOD's requests for the maximum number of volunteer reserve personnel authorized to be on active duty for operational support since DOD's initial request in fiscal year 2005 and (2) assessed the extent to which the reserve components have consistently reported the number of reservists serving in an operational support capacity since 2005. In conducting this review, GAO analyzed agency documents and interviewed DOD officials.

DOD's requested authorization levels for reserve personnel voluntarily on active duty for operational support grew substantially between fiscal years 2005 and 2006 for two reasons. First, when developing its fiscal year 2005 estimate, DOD used data reported annually that excluded some reservists serving in operational support capacities. Second, the definition of operational support was not included with the legislation and DOD did not distribute an official definition until 6 months after the fiscal year 2005 authorized levels were in place. Based on the published definition and greater outreach to personnel responsible for monitoring the number of volunteers for this type of active duty, most reserve components submitted higher estimates for maximum levels for fiscal year 2006. DOD submitted the same estimates in fiscal year 2007 as fiscal year 2006 because the number of volunteers did not change greatly. The reserve components have not been consistently identifying the number of reservists serving in an operational support capacity since this monthly reporting requirement was adopted in fiscal year 2005. The reserve components are inconsistently including certain categories of personnel in their reported numbers. For example, two of the six reserve components do not include personnel serving as voluntarily recalled retired reservists in their reported totals, even though this category is listed in DOD's definition of operational support. In addition, only three of the six components include reservists serving on extended active duty missions in their reported numbers. GAO also found that the Navy Reserve erroneously submitted cumulative amounts instead of the highest amount of volunteer reservists each month for 6 months, so that it appeared to exceed its maximum authorized level three times. DOD is implementing a change to its Defense Manpower and Data Center to systematically generate the highest count of reservists each month, but the effectiveness of this change depends on whether the components update and align their policies and systems to provide these data. DOD is in the process of developing an instruction and only four of the reserve components have updated or have plans to update their guidance to clarify and consistently define what categories to include when accounting for these operational support reservists. Without updating and aligning their guidance, inconsistencies and errors in the reported numbers of operational support reservists may continue.



Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Implemented" or "Not implemented" based on our follow up work.

Director:
Team:
Phone:
Derek B. Stewart
Government Accountability Office: Defense Capabilities and Management
(202) 512-5559


Recommendations for Executive Action


Recommendation: To ensure that the components can report accurate and consistent information about the number of reservists serving in an operational support capacity, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness and the reserve components to develop guidance to clarify and consistently define the categories of operational support that should be included in the reported numbers.

Agency Affected: Department of Defense

Status: Implemented

Comments: Congress required that GAO review the reasons behind the increases and expressed an interest in understanding which reservists were being included or excluded from these numbers. We found that the reserve components had not been consistently identifying the number of reservists serving in an operational support capacity since the reporting requirement was adopted in fiscal year 2005 because they were inconsistently including certain categories of personnel in their reported numbers. To ensure that the components could report accurate and consistent information about the number of reservists serving in an operational support capacity, we recommended that the Secretary of Defense direct the Under Secretary of Defense for Personnel and Readiness and the reserve components develop guidance to clarify and consistently define the categories of operational support that should be included in the reported numbers. On January 29, 2007, the Under Secretary of Defense for Personnel and Readiness issued a memorandum providing further clarifying information and guidance on operational support accounting, which clarified the original definition of the term "operational support", and amplified the duty that is covered under the definition. The memorandum stated that this action was taken in response to comments received from various parties including GAO demonstrating that further clarifying information and guidance was needed. Furthermore, DOD Instructure 1215.6 Uniform Reserve, Training, and Retirement Categories dated February 7, 2007 was updated to reflect the clarified definition. These actions implement GAO's recommendation to help ensure that the components report accurate and consistent information about the number of reservists serving in an operational support capacity.