Contact ATF

Customer Service Info

E-Mail

Revised: 9/28/07

The Bureau of Alcohol, Tobacco, Firearms and Explosives cannot respond to e-mail inquiries relating to technical, policy and/or legal questions. Inquiries of this nature can only be addressed through a letter outlining your questions to the following address:

Bureau of Alcohol, Tobacco, Firearms and Explosives
Office of Public and Governmental Affairs
99 New York Ave. NE
Mail Stop 5S144
Washington, DC 20226

You will receive a written response to your inquiry. Specific and general questions can be directed to the following e-mail addresses:

ATF General Questions

bullet ATF General questions: Before submitting a question or concern, please visit our Frequently Asked Questions sections below. Send e-mail to ATFMail@atf.gov.

bullet Distribution Center Order Form: To order forms, publications and other information items.
bullet ATF Employment:

Before submitting a question or concern, please visit our Frequently Asked Questions section. Send e-mail to: persdiv@atf.gov

Before submitting a question or concern regarding ATF Special agent positions, please visit our Special Agent Recruiting section. Send e-mail to: agentinfo@atf.gov

bullet Arson and Explosives General Questions: Before submitting a question or concern, please visit our Frequently Asked Questions section. Send e-mail to: eps@atf.gov

bullet Congressional inquiries should be directed to the Office of Legislative Affairs. Send e-mail to: legislativeaffairs@atf.gov

bullet Freedom of Information Questions: Before submitting a question or concern, please visit our Internet section. Send e-mail to: foiamail@atf.gov

bullet Gang Resistance Education and Training (G.R.E.A.T.) Questions: Send e-mail to: great@atf.gov

bullet Technical site questions: webmaster@atf.gov

 

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Firearms Questions

bullet Firearms General Questions: Before submitting a question or concern, please visit our Frequently Asked Questions section. Send e-mail to: eps@atf.gov

bullet Firearms and Explosives Imports Questions: Before submitting a question or concern, please visit our Frequently Asked Questions section. Send e-mail to: eps@atf.gov

bullet Firearms and Explosives Licensing Questions: Before submitting a question or concern, please visit our Frequently Asked Questions section. Send e-mail to: National Licensing Center

bullet National Firearms Act Questions: Send e-mail to: eps@atf.gov

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Alcohol and Tobacco Questions

Inquiries regarding alcohol and tobacco diversion should be sent to: eps@atf.gov

Questions relating to alcohol and tobacco permits, COLAs online, Federal Excise taxes and Special Occupational taxes along with general alcohol and tobacco statistics should be directed to the Alcohol and Tobacco Tax and Trade Bureau at their website: www.ttb.gov