My smog check receipt says "Vehicle information did not match
registration records". Can I still renew online?
In most cases, yes. This message generally means only that the match was not
made immediately.
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I am out of the state. Can I renew online?
You can renew online if your vehicle does not require a smog check. However, we
cannot send Internet renewal documents to a temporary address. They will be
sent to the address on file.
If your vehicle requires a smog check and you cannot
have it done in Nevada, you cannot renew online. Please renew by mail and
include an Emission Control
Residency Affidavit.
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I want to change my license plates. What do I do?
You must obtain new plates in person at the DMV. If you wish to avoid
personalized or specialty plate fees charged on your current plates, you should
renew at a DMV Full
Service Office
and exchange plates at the same time. Specialty plate fees cannot be refunded.
If fees are not an issue, you may renew online now and
exchange plates later without another renewal or emissions inspection. See our
License Plates pages for instructions on obtaining the specific plates
of your choice.
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I did not receive a renewal notice. What do I do?
The most common cause of this is an incorrect address. We suggest you mail the
renewal along with a Change of
Address Application or renew in person. The post office may or may not
forward the Certificate of Registration and decal if you renew online. We
cannot send renewal documents to a temporary address.
If you are confident that the address on file for this
vehicle is correct, you may attempt to renew online using the license plate
number and last 4 digits of the Vehicle Identification Number. You must obtain
a smog check first
if needed.
Registrations cannot be renewed online more than 35
days before expiration. The online renewal may be rejected if your registration
is suspended or canceled, if you have bad debt with the DMV or if you have
unpaid parking tickets. The most common cause for rejection is a registration
suspension due to a lapse in insurance coverage. See
Insurance Verification.
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Why can't I use my Veterans exemption or other tax
exemption online?
Exemptions are issued by your county assessor. We must receive the paper
copy for verification purposes. Other exemptions, such as those for active duty
military, require notarized signatures. Please mail your renewal
or renew in person.
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Is there any convenience fee or extra charge for
Internet renewal? No. By using DMV Online Services, you are helping us
keep costs down and saving your own time and money as well.
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