It is important during an emergency event to convey complex information clearly and simply. The communication resources on this page provide information about crisis, emergency, and pandemic flu risk communications.
- Crisis & Emergency Risk Communication (CERC) course (U.S. Centers for Disease Control and Prevention)
The online, instructor-led course has been designed to serve those who will perform crisis and risk communication and media relations in the event of a public health emergency. The target audiences include federal, state, and local public health professionals; healthcare professionals; emergency medical services professionals; preparedness partners; and civic and community leaders.
- This event on September 26, 2006, is a videoconference-based distance learning seminar on communications planning on avian and human influenza preparedness.
- Crisis and Emergency Risk Communication: By Leaders For Leaders (Centers for Disease Control and Prevention)
- "Message maps" are risk communication tools used to convey complex information, and to make it easier to understand. Each primary message has three supporting messages that can be used to provide context for the subject of the primary message. This file contains message maps for both avian flu and pandemic influenza.
- Message maps for three scenarios in the event of a detection and/or outbreak of highly pathogenic avian influenza in the United States
- These workshop proceedings provide a historical retrospective review of the impact of the 1918–1919 influenza pandemic. A panel of experts discuss how the 1918–1919 pandemic affected daily life in the United States, and what lessons can be learned and applied to planning today.