|
FEA
TRM Service Area
|
FEA
TRM Service Category
|
FEA
TRM Service Standard
|
Service
Specification (i.e., vendor and product name)
|
Online
Help
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Internet
Explorer
|
Customer
/ Account Management
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Electronic
Mail (E-mail)
|
Intrusion
Detection
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
Web
Service
|
Balanced
Scorecard
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Section
508
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Security
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Requirements
|
Hosting
|
Internal
(within agency)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Domain
Name System (DNS)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Border
Gateway Protocol (BGP)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Transport
Control Protocol (TCP)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Internet
Protocol (IP)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Hyper
Text Transfer Protocol Secure (HTTPS)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
File
Transfer Protocol (FTP)
|
System
Resource Monitoring
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
IP
Security (IPSEC)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Java
2 Platform Enterprise Edition (J2EE)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Oracle
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Storage
Area Network (SAR)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Internet
Information Server
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Apache
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
Internet
Information Server
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Mainframe
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Hard
Disk Drive
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Microprocessor
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Redundant
Array of Independent Disks (RAID)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Printer
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Frame
Relay
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Ethernet
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Hub
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Switch
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Router
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Network
Interface Card (NIC)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Transcievers
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Gateway
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
T1/T3
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Firewall
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
Java
2 Platform Enterprise Edition (J2EE)
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
Visual
Studio
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Version
Management
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Change
Management
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Requirements
Management and Traceability
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Functional
Testing
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Osaomy
Testing (505 Testing)
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Performance
Profiling
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Load/Stress/Volume
Testing
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Security
and Access Control Testing
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Reliability
Testing
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Configuration
Testing
|
Software
Development
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Installation
Testing
|
Intrusion
Detection
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
Digital
Certificate Authentication
|
Intrusion
Detection
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
FIPS
186
|
Intrusion
Detection
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
Secure
Sockets Layer (SSL)
|
Intrusion
Detection
|
Component
Framework
|
Security
|
Supporting
Security Services
|
Transport
Layer Security (TLS)
|
Intrusion
Detection
|
Component
Framework
|
Security
|
Supporting
Security Services
|
Secure
Shell (SSH)
|
Data
Exchange
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
XMI
|
Data
Exchange
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
XQuery
|
Data
Exchange
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
XML
for Analysis
|
Forms
Creation
|
Component
Framework
|
Presentation
/ Interface
|
Static
Display
|
Hyper
Text Markup Language (HTML)
|
Forms
Creation
|
Component
Framework
|
Presentation
/ Interface
|
Dynamic
Server-Side Display
|
Java
Server Pages (JSP)
|
Forms
Creation
|
Component
Framework
|
Presentation
/ Interface
|
Dynamic
Server-Side Display
|
Active
Server Pages (ASP)
|
Forms
Creation
|
Component
Framework
|
Presentation
/ Interface
|
Content
Rendering
|
Cascading
Style Sheets (CSS)
|
Customer
Analytics
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
JavaScript
|
Customer
Analytics
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
Java
Servlet (JSR 53)
|
Query
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Java
Database Connectivity (JDBC)
|
Query
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Open
Database Connectivity (ODBC)
|
Query
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Data
Access Objects (DAO)
|
Query
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
On-line
Analytical Processing (OLAP)
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Integration
|
Middleware
|
Remote
Procedure Call
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Integration
|
Database
|
Databass
Access PL/SQL
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
XML
Schema
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
XML
Linking Language (XLINK)
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
Document
Type Definition (DTD)
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
XMLSchema
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interface
|
Service
Discovery
|
Universal
Descriton Discovery and Integration (UDDI)
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interface
|
Service
Description / Interface
|
Web
Services Description Language (WSDL)
|
System
Resource Monitoring
|
Service
Interface and Integration
|
Interface
|
Service
Description / Interface
|
Application
Program Interface (API) / Protocol
|