|
Strategic
Goal(s) Supported
|
Measurement
Area
|
Measurement
Grouping
|
Measurement
Indicator
|
Baseline
|
Target
|
Actual
Results
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Processes
and Activities
|
IT
Infrastructure Maintenance
|
Number
of redundant procurement-related applications or systems
|
10
stove-pipe legacy acquisition systems exist at the end of FY04
|
Reduce
redundant systems by 40% by end of FY05 over FY02 levels
|
40%
(4 out of 10) legacy systems have been retired
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Extent
to which USDA procurement actions (requisition, issuance of RFI/P/Q, award
notification, delivery of commitment accounting documentation to finance
staff, reconciliation of payments made with contracts) are conducted/
processed electronically
|
Each
of the 10 USDA agencies or offices with procurement authority have manual
processes, whether in their requisition process, contract management, or
manual update to the USDA financial system
|
Increase
USDA procurement actions over IAS to 39.1% by end of FY05 over FY02 levels
|
Procurement
actions increased to 74%
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Innovation
and Improvement
|
Number
of acquisition-related systems or applications upgraded for compatibility
with e-government or new e-government-related information and computer
systems installed
|
0%
of procurements systems have been completely migrated to IAS because no
transactions are automatically transferred to FFIS. Nine of the legacy
acquisition systems are client server and one is a mainframe. Each agency
maintains manual processes.
|
USDA
procurement systems have migrated 40% to IAS which is an e-government
related system
|
70%
of the USDA procurement systems have migrated to IAS
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Improvement
|
Number
of procurement-related management processes reviewed or redesigned for
compatibility with e-government initiatives and services
|
All
10 agencies with procurement authority used manual processes to support
requisition and contract management activities
|
All
agency processes (40%) have been reviewed and redesigned to comply with the
processes put forth by the IAS project
|
70%
of the USDA procurement processes have been redesigned by the IAS project.
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Customer
Results
|
Customer
Training
|
Percentage
of eligible USDA employees trained on the use of procurement e-business
tools
|
The
majority of the 10 USDA legacy systems do not offer training. 8.95% of
eligible IAS users are trained
|
Train
39.1% of eligible users on the use of IAS. 95% of IAS users indicating less
need for manual record keeping. Improve overall user satisfaction with IAS
by 10% as indicated by user survey results
|
74%
of eligible users trained on IAS. User surveys were not conducted in FY05.
Plan to conduct surveys for FY07. User surveys were not conducted in FY05.
Plan to conduct surveys for FY07.
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Customer
Results
|
Customer
Satisfaction
|
Percentage
of the total user population supported by Procurement Help Desk. Percentage
of customers satisfied with procurement help desk. Percentage of users with
ability to submit change request.
|
IAS
Help desk deployed to 8.95% of users. Since the Help Desk was started in
October, 2004, there is no baseline for FY03. 8.95% of total users have the
ability to submit change requests
|
Deploy
Help Desk support to additional 30.09% of total user population. Increase
employee satisfaction with Help Desk by 15% over FY03 levels. 39.1% of
users have the ability to submit change requests through the IAS
|
Help
desk deployed to 74% of user population. Conducted Help desk survey in
FY05. 50% of users indicated General Satisfaction with ser vice. 74% of
users have ability to submit change requests.
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
Availability
|
Percentage
of IAS availability ? system uptime
|
99.99%
IAS availability. The 10 USDA systems have varying availability and maintenance
requirements
|
IAS
availability at 99.99% (uptime)
|
99.75%
|
2005
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
Compliance
and Deviations
|
Rate
of discrepancies between data housed in the core financial system and in
Department procurement applications
|
Only
1 of 10 legacy systems has an automated interface to the USDA financial
system
|
Decrease
discrepancies by 50% of FY02 levels (FY02 estimate: 50% between PRCH and
FFIS)
|
Due
to the FFIS / IAS interface that automatically transmits funding data from
the requisition to the financial system, the discrepancy rate has
significantly decreased.
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Number
of cross serviced procurements. A cross serviced procurement is defined as
a funded request from one agency that is actually procured by another
agency.
|
Two
agencies (FSA and DASO) cross-serviced a total of 30 documents in FY05.
|
Increase
the number of cross-serviced procurements by 10% over FY05 levels
|
Goal
met. As of August, 2006 there are four agencies (FSA, DASO, MRP & REE)
that cross serviced a total of 220 documents, representing a 633% increase.
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Compliance
|
Extent
to which USDA procurement actions (requisition, issuance of RFI/P/Q, award
notification, delivery of commitment accounting documentation to finance
staff, reconciliation of payments made with contracts) are
conducted/processed electronically.
|
Each
of the 10 USDA agencies or offices with procurement authority have manual
processes, whether in their requisition process, contract management, or
manual update to the USDA financial system.
|
Increase
USDA procurement actions electronically over IAS from 74% in 2005 to 100%
in 2006.
|
Goal
met. Procurement actions increased to 100% in 2006. Planned user counts
were a proxy for amount of actions conducted electronically.
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Cycle
Time
|
Average
USDA acquisition cycle time, or PALT; Procurement Action Lead Time (PALT)
is defined as the number of days between a requisitions approval and
release to FFIS and the subsequent awards release and approval by FFIS.
|
PALT
in FY05: 26.5
|
Decrease
average acquisition cycle time by 10% over FY05 levels
|
Goal
met. PALT in FY06: 18.3, 31% decrease
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Customer
Results
|
Customer
Satisfaction
|
Percentage
of the total user population supported by the IAS Help Desk. Percentage of
customers satisfied with the IAS Help Desk. Percentage of users with
ability to submit change request.
|
The
majority of USDA agencies did not offer help desk support for the legacy
procurement systems. A majority of users indicate overall dissatisfaction
with legacy functions. Users indicate minimal ability to submit change
requests.
|
Deploy
Help Desk support to an additional 61% of users. Increase employee
satisfaction with Help Desk by 15% over FY03 levels. 100% of total users
have the ability to submit change requests through IAS.
|
Help
desk deployed to 100% of user population. Help desk survey conducted in
FY05 provided a 50% positive answer for General Satisfaction. 100% of users
have ability to submit change requests.
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Customer
Results
|
Customer
Training
|
Percentage
of eligible USDA employees trained on the use of procurement e-business
tools
|
In
the legacy environment, e-government acquisition tools did not exist.
|
100%
of eligible employees are trained
|
Goal
met. 100% of eligible employees have been trained.
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Technology
|
Availability
|
Percentage
of IAS availability ? system uptime
|
The
10 USDA legacy systems had varying availability and maintenance
requirements
|
IAS
availability at 99.99% (uptime)
|
Goal
met. The IAS system is available 99.99% of the time, not including
scheduled maintenance
|
2006
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
Compliance
and Deviations
|
Rate
of discrepancies between data housed in the core financial system and in
Department procurement applications
|
Only
1 of 10 legacy systems had an automated interface to the USDA financial
system.
|
Achieve
statistically insignificant number of discrepancies between IAS and FFIS.
|
Goal
met. Based on recent A-123 internal controls testing, the number
discrepancies of were statistically insignificant
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Processes
and Activities
|
Cycle
Time
|
Average
USDA acquisition cycle time, or PALT; Procurement Action Lead Time (PALT)
is defined as the number of days between a requisitions approval and
release to FFIS and the subsequent awards release and approval by FFIS.
|
PALT
FY06: 18.3
|
Decrease
average acquisition cycle time by 15% over FY06 levels.
|
Goal
Met. Average PALT 13.9
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Technology
|
Availability
|
Percentage
of IAS availability ? system uptime (not including system maintenance)
|
The
10 USDA legacy systems had varying availability and maintenance
requirements.
|
IAS
availability at 99.99% (uptime)
|
Goal
met. The IAS system is available 99.99% of the time, not including
scheduled maintenanceGoal met. The IAS system is available 99.9
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Customer
Results
|
Customer
Training
|
Percentage
of eligible USDA employees trained on the use of procurement e-business
tools
|
The
majority of the 10 USDA legacy systems did not offer training.
|
100%
of all eligible employees are trained. Refresher training will be available
to 10% of IAS users annually.
|
Goal
met. 100% of eligible employees have been trained
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Number
of cross serviced procurements. A cross serviced procurement is defined as
a funded request from one agency that is actually procured by another
agency.
|
FY06
procurements: 220
|
Increase
the number of cross-serviced procurements by 10% over FY06 levels
|
Goal
met. 539 cross-serviced documents were entered into IAS.
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Technology
|
Internal
Data Sharing
|
Percent
of data shared across Department
|
No
consolidated procurement reports or data warehouse
|
100%
of procurement spend and reporting data available to be shared to authorized
USDA managers
|
Goal
met. 100% of requested procurement spend was availalbe to authorized
managers upon request.
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
User
Requirements
|
# of
Change Requests (CRs) from IAS users per year
|
Total
# of FY06 CRs from IAS users
|
Decrease
the # of Change Requests from users by 10% over FY06.
|
Goal
met. 56 CR's were processed for IAS.
|
2007
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Productivity
|
Percentage
of user errors (defined as Document Resolution Manager message rate)
|
Total
# of FY06 user error rates
|
Reduce
user error rate by 5% over FY06.
|
Goal
met. IAS document error rates reduced from 52 in FY06 to 5 in FY07.
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
User
Requirements
|
# of
Change Requests (CRs) from IAS users per year
|
Total
# of FY07 CRs
|
Decrease
the # of Change Requests from users by 8% over FY07.
|
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Customer
Results
|
Customer
Satisfaction
|
% of
users indicating satisfaction with Help Desk
|
Results
of FY07 Help Desk satisfaction survey
|
Increase
user satisfaction with Help Desk by 5% over FY07.
|
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Productivity
|
Percentage
of user errors (defined as Document Resolution Manager message rate)
|
Total
# of FY07 user error rates
|
Reduce
user error rate by 5% over FY07.
|
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Efficiency
|
Number
of invoices overdue as measured by the Prompt Pat Act (not paid after 30
days of receipt).
|
Number
of invoices overdue (not paid within 30 days of receipt) in FY07 as
measured by the Prompt pay Act
|
Reduce
total # of overdue invoices by 5% over FY07.
|
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Innovation
and Improvement
|
Number
of electronic catalogs in IAS
|
Zero.
No electronic catalogs are planned to be added to IAS until FY08.
|
Add
5 electronic catalogs to IAS by the end of FY08. .
|
|
2008
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Dollar
volume obligated in IAS
|
FY07
obligation spend (estimated to be $1.3 billion)
|
Achieve
$1.4 billion of obligation spend in IAS.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Customer
Results
|
Customer
Satisfaction
|
% of
users indicating satisfaction with Help Desk
|
Results
of FY08 Help Desk satisfaction survey
|
Increase
user satisfaction with Help Desk by 5% over FY08.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Productivity
|
Percentage
of user errors (defined as Document Resolution Manager message rate)
|
Total
# of FY08 user error rates
|
Reduce
user error rate by 5% over FY08.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Efficiency
|
Number
of invoices overdue as measured by the Prompt Pat Act (not paid after 30
days of receipt).
|
Number
of invoices overdue (not paid within 30 days of receipt) in FY08 as
measured by the Prompt pay Act
|
Reduce
total # of overdue invoices by 5% over FY08.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Innovation
and Improvement
|
# of
IAS users using IAS electronic catalogs
|
Total
# of IAS users using IAS electronic catalogs in FY08
|
Increase
number of IAS users using electronic catalogs by 5% over FY08.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Dollar
volume obligated in IAS
|
FY08
obligation spend (estimated to be $1.4 billion)
|
Achieve
$1.4 billion of obligation spend in IAS.
|
|
2009
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Technology
|
User
Requirements
|
# of
Change Requests (CRs) from IAS users per year
|
Total
# of FY08 CRs
|
Decrease
the # of Change Requests from users by 5% over FY08.
|
|
2010
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Processes
and Activities
|
Productivity
|
Percentage
of user errors (defined as Document Resolution Manager message rate)
|
Total
# of FY09 user error rates
|
Reduce
user error rate by 5% over FY09.
|
|
2010
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting enterprise-wide
solutions USDA E-Government
|
Mission and Business Results
|
Innovation
and Improvement
|
# of
IAS users using IAS electronic catalogs
|
Total
# of IAS users using IAS electronic catalogs in FY09
|
Increase
number of IAS users using electronic catalogs by 5% over FY09.
|
|
2010
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Goods
Acquisition
|
Dollar
volume obligated in IAS
|
FY09
obligation spend (estimated to be $1.4 billion)
|
Achieve
$1.4 billion of obligation spend in IAS.
|
|
2010
|
USDA
E-Government Goal 3: Improve internal efficiency by promoting
enterprise-wide solutions USDA E-Government
|
Mission and Business Results
|
Efficiency
|
Number
of invoices overdue as measured by the Prompt Pat Act (not paid after 30
days of receipt).
|
Number
of invoices overdue (not paid within 30 days of receipt) in FY09 as
measured by the Prompt pay Act
|
Reduce
total # of overdue invoices by 5% over FY09.
|
|