|
FEA
TRM Service Area
|
FEA
TRM Service Category
|
FEA
TRM Service Standard
|
Service
Specification (i.e., vendor and product name)
|
Decision
Support and Planning
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Decision
Support and Planning
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
To
be determined upon contract award
|
Decision
Support and Planning
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award
|
Activity-Based
Management
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XPMicrosoft Internet E
|
Activity-Based
Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
To
be determined upon contract award
|
Auditing
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
To
be determined upon contract award
|
Auditing
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award
|
Billing
and Accounting
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Billing
and Accounting
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
To
be determined upon contract award
|
Billing
and Accounting
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
To
be determined upon contract award
|
Debt
Collection
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Internal
Controls
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Internal
Controls
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award
|
Payment
/ Settlement
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Revenue
Management
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Microsoft
Internet Explorer, Mozilla, ODBC, Oracle, Sec. 508, SSL, SAN, Win 2003, Win
XP
|
Program
/ Project Management
|
Service
Interface and Integration
|
Integration
|
Enterprise
Application Integration
|
To
be determined upon contract award
|
Property
/ Asset Management
|
Service
Interface and Integration
|
Interface
|
Service
Description / Interface
|
To
be determined upon contract award
|
Record
Linking / Association
|
Service
Access and Delivery
|
Service
Requirements
|
Hosting
|
To
be determined upon contract award
|
Change
Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
To
be determined upon contract award.
|
Business
Rule Management
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
To
be determined upon contract award.
|
Business
Rule Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
To
be determined upon contract award.
|
Online
Help
|
Component
Framework
|
Presentation
/ Interface
|
Dynamic
Server-Side Display
|
To
be determined upon contract award.
|
Online
Help
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
To
be determined upon contract award.
|
Online
Tutorials
|
Component
Framework
|
Presentation
/ Interface
|
Static
Display
|
To
be determined upon contract award.
|
Online
Tutorials
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
To
be determined upon contract award.
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Process
Tracking
|
Service
Access and Delivery
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
To
be determined upon contract award.
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Ad
Hoc
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award.
|
Ad
Hoc
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Standardized
/ Canned
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award.
|
Standardized
/ Canned
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
OLAP
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award.
|
Data
Warehouse
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Data
Warehouse
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Extraction
and Transformation
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
To
be determined upon contract award.
|
Loading
and Archiving
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
To
be determined upon contract award.
|
Loading
and Archiving
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Data
Recovery
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Data
Recovery
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Enterprise
Application Integration
|
Service
Interface and Integration
|
Integration
|
Enterprise
Application Integration
|
To
be determined upon contract award.
|
Enterprise
Application Integration
|
Service
Interface and Integration
|
Interface
|
Service
Description / Interface
|
To
be determined upon contract award.
|
Enterprise
Application Integration
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
To
be determined upon contract award.
|
Identification
and Authentication
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Identification
and Authentication
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Identification
and Authentication
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined u pon contract award.
|
Cryptography
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Cryptography
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Cryptography
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Access
Control
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Access
Control
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Access
Control
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|
Audit
Trail Capture and Analysis
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
To
be determined upon contract award.
|
Audit
Trail Capture and Analysis
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
To
be determined upon contract award.
|
Audit
Trail Capture and Analysis
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
To
be determined upon contract award.
|