|
FEA
TRM Service Area
|
FEA
TRM Service Category
|
FEA
TRM Service Standard
|
Service
Specification (i.e., vendor and product name)
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Wireless
/ Mobile
|
Reference
Acquisition/Contract Strategy - Part I, Section C, 1
|
Email
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Microsoft
Exchange/Outlook
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Virtual
Private Network (VPN)
|
Cisco
|
Shared
Calendaring
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Microsoft
Exchange/Outlook
|
Computer
/ Telephony Integration
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Verizon
|
Cryptography
|
Component
Framework
|
Security
|
Supporting
Security Services
|
Cisco
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Cisco
|
Document
Library
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Network
Appliance
|
Content
Publishing and Delivery
|
Service
Platform and Infrastructure
|
Data
Management
|
Content
Rendering
|
Oracle/Stellent
|
Document
Referencing
|
Service
Platform and Infrastructure
|
Data
Management
|
Content
Rendering
|
Oracle/Stellent
|
Enterprise Application Integration
|
Service
Access and Delivery
|
Delivery
Servers
|
Portal
Servers
|
IBM
Webshpere Application Server/Portal
|
Information
Sharing
|
Service
Access and Delivery
|
Access
Channels
|
Internet
|
Google
Search Appliance
|
Performance
Management
|
Service
Platform and Infrastructure
|
Integration
|
Test
Management
|
Mercury
Load Runner, Wiley
|
Change
Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Service
Description / Interface
|
Micosoft
Sharepoint
|
Surveys
|
Service
Access and Delivery
|
Delivery
Servers
|
Internet
|
BIA
|
Surveys
|
Service
Access and Delivery
|
Delivery
Servers
|
Intranet
|
BIA
|
Personalization
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
LDRPS,
BIA, IM
|
Personalization
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
LDRPS,
BIA, IM
|
Alerts
and Notifications
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
LDRPS,
BIA, IM
|
Alerts
and Notifications
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS,
BIA, IM
|
Online
Help
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
LDRPS,
BIA, IM
|
Online
Help
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
LDRPS,
BIA, IM
|
Online
Help
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
LDRPS,
BIA, IM
|
Online
Tutorials
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
LDRPS,
BIA, IM
|
Online
Tutorials
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
LDRPS,
BIA, IM
|
Online
Tutorials
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
LDRPS,
BIA, IM
|
Multi-Lingual
Support
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
LDRPS,
BIA, IM
|
Business
Rule Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Business
Rule Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Business
Rule Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Business
Rule Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Business
Rule Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Business
Rule Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Change
Management
|
Service
Access and Delivery
|
Delivery
Servers
|
Internet
|
LDRPS
|
Change
Management
|
Service
Access and Delivery
|
Delivery
Servers
|
Intranet
|
LDRPS
|
Change
Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Change
Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Change
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Change
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Change
Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Change
Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Configuration
Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Configuration
Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Configuration
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Configuration
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Configuration
Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Configuration
Management
|
Service
Platform and Infrastructure
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Requirements
Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Requirements
Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Requirements
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Requirements
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Requirements
Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Requirements
Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Program
/ Project Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Program
/ Project Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Program
/ Project Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Program
/ Project Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Program
/ Project Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Program
/ Project Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Governance
/ Policy Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Governance
/ Policy Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Governance
/ Policy Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Governance
/ Policy Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Governance
/ Policy Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Governance
/ Policy Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Risk
Management
|
Service
Access and Delivery
|
Delivery
Servers
|
Internet
|
BIA
|
Risk
Management
|
Service
Access and Delivery
|
Delivery
Servers
|
Intranet
|
BIA
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Delivery
Servers
|
Internet
|
LDRPS,
BIA, IM
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Delivery
Servers
|
Intranet
|
LDRPS,
BIA, IM
|
Catalog
Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Catalog
Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Catalog
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Catalog
Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Catalog
Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Catalog
Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Tagging
and Aggregation
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Classification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Document
Referencing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Indexing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Information
Retrieval
|
Service
Access and Delivery
|
Delivery
Servers
|
Internet
|
LDRPS,
BIA, IM
|
Information
Retrieval
|
Service
Access and Delivery
|
Delivery
Servers
|
Intranet
|
LDRPS,
BIA, IM
|
Information
Retrieval
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS,
BIA, IM
|
Information
Retrieval
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Information
Retrieval
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Information
Retrieval
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Information
Mapping / Taxonomy
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Information
Mapping / Taxonomy
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Information
Mapping / Taxonomy
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Information
Sharing
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Information
Sharing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Information
Sharing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Information
Sharing
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Information
Sharing
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Categorization
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS
|
Categorization
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Categorization
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Categorization
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS
|
Categorization
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS
|
Knowledge
Capture
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Knowledge
Capture
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Knowledge
Distribution and Delivery
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS,
BIA, IM
|
Knowledge
Distribution and Delivery
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Graphing
/ Charting
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS,
BIA
|
Graphing
/ Charting
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA
|
Graphing
/ Charting
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA
|
Graphing
/ Charting
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Graphing
/ Charting
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS,
BIA
|
Data
Mining
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
LDRPS,
BIA
|
Data
Mining
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
LDRPS,
BIA
|
Data
Mining
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA
|
Data
Mining
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA
|
Data
Mining
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Data
Mining
|
Service
Interface and Integration
|
Interoperability
|
Data
Types / Validation
|
LDRPS,
BIA
|
Simulation
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
LDRPS,
BIA
|
Decision
Support and Planning
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Decision
Support and Planning
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Decision
Support and Planning
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Ad
Hoc
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Ad
Hoc
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Standardized
/ Canned
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Standardized
/ Canned
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Extraction
and Transformation
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Extraction
and Transformation
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Extraction
and Transformation
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Data
Exchange
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Data
Exchange
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Data
Exchange
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Data
Recovery
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Data
Recovery
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Data
Recovery
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Data
Classification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Data
Classification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Data
Classification
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Data
Cleansing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA, IM
|
Data
Cleansing
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA, IM
|
Data
Cleansing
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA, IM
|
Loading
and Archiving
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Asset
Cataloging / Identification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA
|
Asset
Cataloging / Identification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA
|
Asset
Cataloging / Identification
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Asset
Transfer, Allocation, and Maintenance
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
BIA
|
Asset
Transfer, Allocation, and Maintenance
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
BIA
|
Asset
Transfer, Allocation, and Maintenance
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
LDRPS,
BIA
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Property
/ Asset Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Property
/ Asset Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Workforce
Directory / Locator
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
IM
|
Workforce
Directory / Locator
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
IM
|
Team
/ Org Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS,
IM
|
Team
/ Org Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS,
IM
|
Contingent
Workforce Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Contingent
Workforce Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Query
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Query
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Classification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Classification
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Pattern
Matching
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
LDRPS
|
Pattern
Matching
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
LDRPS
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Supporting
Network Services
|
Windows
2003
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
IIS
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Portal
Servers
|
HP,
Dell
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Internet
Explorer, Microsoft
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Treo
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Electronic
Mail, Microsoft Outlook
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
Internet
Explorer, Microsoft
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
Internet
Explorer, Microsoft
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Delivery
Channels
|
Extranet
|
Internet
Explorer, Microsoft
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
SMTP
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
TCP/IP
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
HTTP
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
FTP
|
Access
Control
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Security Services
|
IPSEC
|
Access
Control
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Security Services
|
HTTPS
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Section
508
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Web
Content Accessibility
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Security
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Performance
Profiling
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Security
and Access Control Testing
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Installation
Testing
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Printers,
Various vendors
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Desktop
Computers, Dell Optiplex 745
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Hub,Cisco
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Switch,
Cisco
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Router,
Cisco
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
NIC,
Various
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Firewall
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Integration
|
Enterprise Application Integration
|
Application
Connectivity
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Internet
Explorer
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Palm
OS
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Pocket
PC 2000, Windows Mobile 5.0
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Pocket
PC Phone Edition
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Electronic
Mail (E-mail)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
System
to System
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
Web
Service
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
Uniform
Resource Locator (URL)
|
Content
Authoring
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Section
508
|
Content
Authoring
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Web
Content Accessibility
|
Identification
and Authentication
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Security
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Requirements
|
Hosting
|
Internal
(within Agency)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Requirements
|
Hosting
|
External
(ISP/ASP/FirstGov
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Internet
Message Access Protocol / Post Office Protocol (IMAP / POP3
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Multipurpose
Internet Mail Extensions (MIME)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Simple
Mail Transfer Protocol (SMTP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Simple
Network Management Protocol (SNMP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Lightweight
Directory Access Protocol (LDAP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Directory
Services (X.500)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Dynamic
Host Configuration Protocol (DHCP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
Domain
Name System (DNS)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Network
Devices / Standards
|
X.400
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Transport
Control Protocol (TCP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Internet
Protocol (IP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Hyper
Text Transfer Protocol (HTTP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Hyper
Text Transfer Protocol Secure (HTTPS)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Wireless
Application Protocol (WAP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
File
Transfer Protocol (FTP)
|
Computers
/ Automation Management
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
IP
Security (IPSEC)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Wireless
/ Mobile
|
Java
2 Platform, Micro Edition (J2ME)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Java
2 Platform Enterprise
Edition (J2EE)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Linux
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Windows
2000, Windows XP
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Apache
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Media
Servers
|
Real
Audio
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Media
Servers
|
Windows
Media Services
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
Enterprise Server
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Portal
Servers
|
Enterprise Server
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
WebSphere
Studio
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
Visual
Studio
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Version
Management
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Defect
Tracking
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Issue
Management
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Change
Management
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Deployment
Management
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Requirements
Management and Traceability
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Functional
Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Usability
Testing (508 Testing)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Load/Stress/Volume
Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Security
and Access Control Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Reliability
Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Configuration
Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Installation
Testing
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Oracle
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
SQL
Server
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Network-Attached
Storage (NAS)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Storage
Area Network (SAN)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Enterprise Server
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Mainframe
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Random
Access Memory (RAM)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Hard
Disk Drive
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Microprocessor
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Redundant
Array of Independent Disks (RAID)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Printers
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Scanners
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Frame
Relay
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Asynchronous
Transfer Mode (ATM)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Ethernet
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Token
Ring
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Virtual
LAN (VLAN)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Hub
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Switch
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Router
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Network
Interface Card (NIC)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Transceivers
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Gateway
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Integrated
Services Digital Network (ISDN)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
T1/T3
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Digital
Subscriber Line (DSL)
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Firewall
|
Computers
/ Automation Management
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
Digital
Certificate Authentication
|
Computers
/ Automation Management
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
Secure
Sockets Layer (SSL)
|
Computers
/ Automation Management
|
Component
Framework
|
Security
|
Supporting
Security Services
|
Secure
Shell (SSH)
|
Computers
/ Automation Management
|
Component
Framework
|
Presentation
/ Interface
|
Static
Display
|
Hyper
Text Markup Language (HTML)
|
Computers
/ Automation Management
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
C, C
|
Computers
/ Automation Management
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
JavaScript
|
Computers
/ Automation Management
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
Visual
Basic
|
Computers
/ Automation Management
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
Visual
Basic .Net (VB.Net)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
XMI
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
Simple
Object Access Protocol (SOAP)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Interchange
|
Data
Exchange
|
Electronic
Business using XML (ebXML)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Java
Database Connectivity (JDBC)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Open
Database Connectivity (ODBC)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Object
Linking and Embedding/Database (OLE/DB)
|
Computers
/ Automation Management
|
Component
Framework
|
Data
Management
|
Reporting
and Analysis
|
XML
for Analysis
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Integration
|
Middleware
|
Remote
Procedure Call (RPC)
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Integration
|
Middleware
|
Database
Access: PL/SQL
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Integration
|
Middleware
|
Database
Access: OPEN ANSI SQL/92
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
eXtensible
Markup Language (XML)
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
XML
Linking Language (XLINK)
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
Namespaces
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Interface
|
Service
Description / Interface
|
Application
Program Interface (API) / Protocol
|
Computers
/ Automation Management
|
Service
Interface and Integration
|
Interoperability
|
Data
Format / Classification
|
XML
Linking Language (XLINK)
|
Assistance
Request
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
inside.fsis.usda.gov
|
Online
Tutorials
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
inside.fsis.usda.gov
|
Scheduling
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
inside.fsis.usda.gov
|
Alerts
and Notifications
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
MS
Outlook XP and 2003
|
Contact
and Profile Management
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
MS
Windows server 2000, 2003
|
Customer
/ Account Management
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
MS
Outlook XP and 2003
|
Risk
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Supporting
Security Services
|
ISS Internet
Securit y Scanner
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Supporting
Network Services
|
MS
Operations Manager 2005
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
MS
IIS 5.0, 6.0 and MS Sharepoint 2000
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
EMC
Clarion, CX700, CX500
|
Data
Recovery
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
HP
Array Configuation Utility 7.40, 7.0
|
Loading
and Archiving
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Mercury
Interactive, Loadrunner 8.0
|
Email
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
MS
Outlook Web Access 5.0, 2003, and Exchange Server 5.0, 2003
|
Shared
Calendaring
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
MS Outlook
Web Access 5.0, 2003, and Exchange Server 5.0, 2003
|
Task
Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
MS
Outlook Web Access 5.0, 2003, and Exchange Server 5.0, 2003
|
Threaded
Discussions
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
MS
Outlook Web Access 5.0, 2003, and Exchange Server 5.0, 2003
|
Community
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
MCI
|
Computer
/ Telephony Integration
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Blackberry
4.0 Server
|
Event
/ News Management
|
Service
Access and Delivery
|
Delivery
Servers
|
Application
Servers
|
MS Live
Communications Server 2003
|
Video
Conferencing
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
e-video
wireless Merlin S620, 3.02
|
Query
|
Component
Framework
|
Presentation
/ Interface
|
Dynamic
Server-Side Display
|
MS
Active Sever Pages.net, Windows 2003, IBM WebSphere
|
Access
Control
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
.Enrust/Enterllince
7.0 Patch 90536
|
Audit
Trail Capture and Analysis
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Luminent
DB Audit Entegra 2.3.3
|
Digital
Signature Management
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
Safenet,Ikey
1032 USB Access tokens, SiteMinder
|
Identification
and Authentication
|
Component
Framework
|
Security
|
Certificates
/ Digital Signatures
|
.Enrust/Enterllince
7.0 Patch 90536
|
Intrusion
Detection
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Supporting
Security Services
|
Immuniity
canvass
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
MS
Management Server w/SP1, MS server update sevices WSUS
|
Customer
/ Account Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Windows
authentication
|
Remote
Systems Control
|
Service
Access and Delivery
|
Delivery
Channels
|
Virtual
Private Network (VPN)
|
Internet
security and acceleration server ISA 2000, 2004; Rdius Server 2000
|
Software
Distribution
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Supporting
Network Services
|
MS
Operations Manager 2005
|
System
Resource Monitoring
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Supporting
Network Services
|
MS
Operations Manager 2005
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Verizon
and other cable and phone company vendors-Frame relay, UTN, Cable,DSL
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Cisco
3640 Routers
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
HP
Enterprise Servers
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Dell,
Gateway, HP Workstations/Laptops
|
Information
Sharing
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
MicrosoftVisual
Studio.Net
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Microsoftinternet
Information Server
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Portal
Servers
|
Microsoft
Sharepoint
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
MicrosoftWindows
XP, Windows 2003
|
Information
Mapping / Taxonomy
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
MicrosoftSQL
Server 2000, 2005
|
Information
Retrieval
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
HP
Smart Array Storage Area Network
|
Portfolio
Management
|
Service
Platform and Infrastructure
|
Integration
|
Collaboration
/ Communications
|
IT
Mgmt, CPIC Mgmt, PM and Portfolio Mgmt
|
Certification
and Accreditation
|
Component
Framework
|
Security
|
Supporting
Security Services
|
C&A,
FISMA, Security, policy, planning and operations
|
Partner
Relationship Management
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
SUN
Solaris/COBOL
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Informix
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Internet
Information Server
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
Active
Server Pages .Net (ASP.Net)
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
Macromedia
Dreamweaver
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Integrated
Development Environment
|
Visual
Studio.Net
|
Process
Tracking
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Database
|
Storage
Area Network (SAN)
|
Process
Tracking
|
Component
Framework
|
Presentation
/ Interface
|
Static
Display
|
Hyper
Text Markup Language (HTML)
|
Process
Tracking
|
Component
Framework
|
Presentation
/ Interface
|
Dynamic
Server-Side Display
|
Active
Server Pages .Net (ASP.Net)
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
Visual
Studio.Net
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
C-Sharp
(C#)
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Dependent
|
VB
Script
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
C, C
|
Process
Tracking
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
JavaScript
|
Process
Tracking
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Open
Database Connectivity (ODBC)
|
Process
Tracking
|
Component
Framework
|
Data
Management
|
Database
Connectivity
|
Online
Analytical Processing (OLAP)
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Internet
Explorer
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Email,
Fax, SharePoint, Live Communications via IM & Live Meeting
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
HTML,
SSL, XML, FTP, ColdFusion, .NET
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
SharePoint,
FTP, SFTP, ColdFusion, .NET, IPSec
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Delivery
Channels
|
Virtual
Private Network (VPN)
|
Change
Management, CheckPoint Secure Client, Site to Site, Microsoft VPN Gateway,
Cisco VPN Concentrators
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Section
508, Section 515, WEB Content Accessibility, Security
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Service
Requirements
|
Authentication
/ Single Sign-on
|
Security
and Access Control Testing Checkpoint Authentication via Site to Site VPN
tunnels and Secure Client VPN.
|
Workgroup
/ Groupware
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
Also,
Microsoft Internet Authentication Server (IAS) for RADIUS services. Also our
new Microsoft VPN server to authenticate PPTP users.
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Windows
2003 Active Directory, Dynamic Host Configuration Protocol (DHCP), Lightweight
Directory Access Protocol (LDAP), Internet Message Access Protocol / Post
Office Protocol (IMAP / POP3), Multipurpose Internet Mail Extenstions
(MIME), Simple Mail
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
Also
SNMP for Simple Network Management Protocol.
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Also
TFTP for Trivial File Transfer Protocol
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Application
Servers
|
Java
2 Platform Enterprise
Edition (J2EE)
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Windows
2003, Solaris
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Apache,
Internet Information Servers
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
ColdFusion,
ASPX .Net, ArcServer (GIS, IMS)
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Informix,
SQL Server 2000 SP3, SQL Server 2005, Oracle
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Storage
Area Network StorageTek, SUN Storage
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Intel
Based Pentium Processor, AMD 64 Bit
|
Program
/ Project Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Random
Access Memory, Hard Disk Drive, Microprocessor, Redudant Array of Independent
Disks (RAID)
|
Workgroup
/ Groupware
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Video
Conferencing
|
Printer,
Plotter, Scanner
|
Software
Development
|
Component
Framework
|
Business
Logic
|
Platform
Independent
|
C, C
for Platform Independent Business Logic
|
Information
Retrieval
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Internet
Explorer
|
Information
Retrieval
|
Service
Access and Delivery
|
Access
Channels
|
Web
Browser
|
Netscape
Communicator
|
Computer
/ Telephony Integration
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Palm
Operating System
|
Computer
/ Telephony Integration
|
Service
Access and Delivery
|
Access
Channels
|
Wireless
/ PDA
|
Blackberry
|
Email
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Electronic
Mail (E-Mail)
|
Information
Sharing
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Facsimile
(Fax)
|
Information
Sharing
|
Service
Access and Delivery
|
Access
Channels
|
Collaboration
/ Communications
|
Kiosk
|
Data
Exchange
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
System
to System
|
Data
Exchange
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
Web
Service
|
Data
Exchange
|
Service
Access and Delivery
|
Access
Channels
|
Other
Electronic Channels
|
Uniform
Resource Locator (URL)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Delivery
Channels
|
Internet
|
Uniform
Resource Locator (URL)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Delivery
Channels
|
Intranet
|
Uniform
Resource Locator (URL)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Delivery
Channels
|
Extranet
|
Uniform
Resource Locator (URL)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Delivery
Channels
|
Peer
to Peer (P2P)
|
Uniform
Resource Locator (URL)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Delivery
Channels
|
Virtual
Private Network (VPN)
|
Uniform
Resource Locator (URL)
|
Document
Conversion
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Section
508
|
Document
Imaging and OCR
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Web
Content Accessibility
|
Contact
and Profile Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Security
|
Contact
and Profile Management
|
Service
Access and Delivery
|
Service
Requirements
|
Legislative
/ Compliance
|
Privacy:
Platform for Privacy Preference (P3P)
|
Identification
and Authentication
|
Service
Access and Delivery
|
Service
Requirements
|
Authentication
/ Single Sign-on
|
Security
and Access Control Testing
|
Customer
/ Account Management
|
Service
Access and Delivery
|
Service
Requirements
|
Hosting
|
Internal
(within Agency)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Service
Transport
|
Supporting
Network Services
|
Internet
Protocol (IP)
|
Knowledge
Distribution and Delivery
|
Service
Access and Delivery
|
Service
Transport
|
Service
Transport
|
Tansport
Control Protocol (TCP)
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Java
2 Platform Micro Edition (J2ME)
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Java
2 Platform Enterprise
Edition (J2EE)
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Independent
|
Linux
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
Windows
2000
|
Network
Management
|
Service
Platform and Infrastructure
|
Support
Platforms
|
Platform
Dependent
|
Windows.Net
|
Knowledge
Distribution and Delivery
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Apache
|
Knowledge
Distribution and Delivery
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Web
Servers
|
Internet
Information Server
|
Knowledge
Distribution and Delivery
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Media
Servers
|
Real
Audio
|
Knowledge
Distribution and Delivery
|
Service
Platform and Infrastructure
|
Delivery
Servers
|
Media
Servers
|
Windows
Media Services
|
Data
Mart
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
SQL
Server
|
Data
Mart
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Database
2 (DB2)
|
Data
Mart
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Oracle
|
Data
Mart
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Database
|
Sybase
|
Data
Warehouse
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Network-Attached
Storage (NAS)
|
Data
Warehouse
|
Service
Platform and Infrastructure
|
Database
/ Storage
|
Storage
|
Storage
Area Network (SAN)
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Servers
/ Computers
|
Enterprise Server
|
Library
/ Storage
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Embedded
Technology Devices
|
Hard
Disk Drive
|
Computers
/ Automation Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Printer
|
Document
Imaging and OCR
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Scanner
|
Document
Imaging and OCR
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Peripherals
|
Facsimile
(Fax)
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Frame
Relay
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Wide
Area Network (WAN)
|
Asychronous
Transfer Mode (ATM)
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Ethernet
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Token
Ring
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Local
Area Network (LAN)
|
Virtual
LAN (VLAN)
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Hub
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Switch
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Router
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Network
Interface Card (NIC)
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Transceivers
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Gateway
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Integrated
Services Digital Network (ISDN)
|
Network
Management
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
T1/T3
|
Information
Retrieval
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Network
Devices / Standards
|
Firewall
|
Video
Conferencing
|
Service
Platform and Infrastructure
|
Hardware
/ Infrastructure
|
Video
Conferencing
|
Receiver
|
Configuration
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Version
Management
|
Change
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Defect
Tracking
|
Call Center Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Issue
Management
|
Change
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Change
Management
|
Asset
Transfer, Allocation, and Maintenance
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Software
Configuration Management
|
Deployment
Management
|
Quality
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Load/Stress/Volume
Testing
|
Quality
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Security
and Access Control Testing
|
Quality
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Section
508
|
Quality
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Installation
Testing
|
Quality
Management
|
Service
Platform and Infrastructure
|
Software
Engineering
|
Test
Management
|
Peformance
Profiling
|
Knowledge
Distribution and Delivery
|
Service
Interface and Integration
|
Integration
|
Application
Servers
|
Internal
(within Agency)
|
Extraction
and Transformation
|
Service
Interface and Integration
|
Integration
|
Data
Transformation
|
eXtensible
Stylesheet Language Transform (XSLT)
|