|
Strategic
Goal(s) Supported
|
Measurement
Area
|
Measurement
Grouping
|
Measurement
Indicator
|
Baseline
|
Target
|
Actual
Results
|
2006
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Border
and Transportation Security
|
Improved
coordination in safeguarding the health of animals, plants, and ecosystems
(supports APHIS strategic mission and goals)
|
3
independent permit programs
|
3 ePermit programs (enabling consistent management
oversight) and 5 independent programs
|
Three
programs: Biotechnology Regulatory Services (BRS), Plant Protection and
Quarantine (PPQ), and Veterinary Services (VS).
|
2006
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
Additional
Applicants using system
|
# Applicants
using new forms
|
10%
of applications received on line for VS and PPQ
|
As
of 7/5/06, 32% of PPQ and VS applications were submitted electronically by
applicants.
|
2006
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Payments
|
Payments
|
Collect
and Process User Fees
|
# of
Permits Collecting Fees on-line
|
As
of 7/5/06, fees are being collected online for 2 permit application form
types.
|
2006
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Users in ePermits process (supports eGov and PMA focus on Citizens)
|
No
external users
|
2
external groups provided access to software
|
As
of 7/6/06, 2 external groups are using the system: general applicant
community using web access, and BRS applicant community using XML.
|
2006
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
Response
Time
|
Timeliness
of response to permit application (supports eGov/PMA and the government and
adoption efficiencies in the Alternatives Analysis)
|
90
days
|
15% reduction
in turn-around time for implemented permit programs
|
As
of 7/6/06, BRS Notification (17 days), VS On-hold shipment (18 days), PPQ
526 (55 days), PPQ 585 (1 day), PPQ 587 (4 days), PPQ 588 (13 days), PPQ
621 (4 days), VS 16-3 (20 days).
|
2006
|
USDA
Goal 1 and Goal 4
|
Processes
and Activities
|
Efficiency
|
Number
of applicants using ePermits instead of manual processes and applications
(supports government efficiency and adoption benefits in Alternatives
Analysis)
|
No
applications submitted using ePermits
|
At
least 10% of APHIS permit applications received electronically through
ePermits for the Release 2 import programs
|
As
of 7/5/06, 34% of applications were submitted electronically by applicants.
|
2006
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Applicants registered with eAuthentication
|
0
applicants registered
|
25%
of applications received electronically for forms implemented
|
As
of 7/5/06, 34% of applications were submitted electronically by applicants.
|
2006
|
USDA
Goal 1 and Goal 4
|
Technology
|
Availability
|
Number
of new permits/forms automated (supports GPEA requirements, eGov/PMA
customer satisfaction, and government efficiency benefit in Alternatives
Analysis)
|
2 forms
automated in pilot
|
10
total forms automated
|
10
forms: (1) PPQ 526, (2) PPQ 585, (3) PPQ 587, (4) PPQ 588, (5) (6) PPQ 621,
(7) BRS Notification, (8) VS 16-3 for animal products, (9) VS 16-3 for
organisms and vectors, (10) VS 16-7
|
2006
|
USDA
Goal 1 and Goal 4
|
Technology
|
User
Satisfaction
|
User
Satisfaction
|
#
Repeat Customers using system
|
>60%
use ePermits vs. paper
|
As
of 7/6/06, 37% of applicants have submitted more than 1 application.
|
2007
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Border
and Transportation Security
|
Improved
coordination in safeguarding the health of animals, plants, and ecosystems
(supports APHIS strategic mission and goals)
|
3
independent permit programs
|
3 ePermit programs (enabling consistent management
oversight) and 5 independent programs
|
3
programs: BRS, PPQ, and VS; 6 independent programs: PPQ State Plant Health
Directors (SPHDs), U.S. Customs and Border
Protection (CBP), 42 State Plant Regulatory Officials (SPROs),
Area Veterinary in Charge (AVICs), PPQ and VS
East & West R
|
2007
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
Additional
Applicants using system
|
#
Applicants using new forms
|
35%
of applications received on line for VS and PPQ
|
As
of 5/22/07, 35% of PPQ and VS applications were submitted electronically by
applicants (7,923 out of 22,408).
|
2007
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Payments
|
Increased
payments collected online
|
Collect
and Process User Fees
|
# of
Permits Collecting Fees on-line for PPQ
|
As
of 5/22/07, fees are being collected online for 3 permit application form
types (VS 16-3, VS 17-129 and PPQ 621).
|
2007
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New Customers
and Market Penetration
|
#
Users in ePermits process (supports eGov and PMA focus on Citizens
|
2
external groups
|
4
external user groups (2 additional user groups) provided access to software
|
As
of 5/22/07, 3 external groups are using the system: general applicant
community using web access, BRS applicant community using XML, and CBP
inspectors searching for and viewing permits.
|
2007
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
Response
Time
|
Timeliness
of response to permit application (supports eGov/PMA and the government and
adoption efficiencies in the Alternatives Analysis)
|
90
days
|
15%
reduction in turn-around time for implemented permit programs
|
BRS
Notification (37 days), BRS Permit (41 days), PPQ 525 (17 days), PPQ 526
(65 days), PPQ 546 (34 days), PPQ 585 (2 days), PPQ 586 (7 days), PPQ 587
(33 days), ), PPQ 588 (19 days), PPQ 621 (34 days), VS 16-3 (25 days), On-holdshipmnt (7 days).
|
2007
|
USDA
Goal 1 and Goal 4
|
Processes
and Activities
|
Efficiency
|
Number
of applicants using ePermits instead of manual processes and applications
(supports government efficiency and adoption benefits in Alternatives
Analysis)
|
No
applications submitted using ePermits
|
At
least 35% of APHIS permit applications received electronically through
ePermits for the Release 3 import programs
|
As
of 5/22/07, 27% of Release 3 applications (BRS Permit, PPQ 525, PPQ 546,
PPQ 586, and VS 2005) applications were submitted electronically by
applicants. The rate of electronic submission for all forms in the system
is 38%.
|
2007
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Applicants registered with eAuthentication
|
0
applicants registered
|
25% of
applications received electronically for forms implemented
|
As
of 5/22/07, 38% of applications were submitted electronically by
applicants.
|
2007
|
USDA
Goal 1 and Goal 4
|
Technology
|
Availability
|
Number
of new permits/forms automated (supports GPEA requirements, eGov/PMA
customer satisfaction, and government efficiency benefit in Alternatives
Analysis)
|
additional
forms automated in Release 3
|
12
total forms automated
|
(1)
PPQ525, (2) PPQ526 for PPs, (3) PPQ526 for SA,
(4) PPQ546, (5) PPQ585, (6) PPQ586, (7) PPQ587, (8) PPQ588, (9) PPQ621,
(10) BRS Notif, (11) BRS Permit, (12) VS16-3 for APs, (13) VS16-3 for O&V, (14) VS16-3 for SAs (15) VS on-hold, (16) VS16-7
|
2007
|
USDA
Goal 1 and Goal 4
|
Technology
|
User
Satisfaction
|
User
Satisfaction
|
#
Repeat Customers using system
|
>60%
use ePermits vs. paper
|
As
of 5/21/07, 42% of applicants who submitted electronically have submitted
more than 1 application.
|
2008
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Border
and Transportation Security
|
Improved
coordination in safeguarding the health of animals, plants, and ecosystems
(supports APHIS strategic mission and goals)
|
3
independent permit programs
|
3 ePermit programs (enabling consistent management
oversight) and 5 independent programs
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
Additional
Applicants using system
|
#
Applicants using new forms
|
35%of
applications received on line for VS and PPQ
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Payments
|
Increased
number of online payments
|
Collect
and Process User Fees
|
3
Permits Collecting Fees on-line
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Users in ePermits process (supports eGov and PMA focus on Citizens)
|
4
external users
|
5
external groups provided access to software
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
Response
Time
|
Timeliness
of response to permit application (supports eGov/PMA and the government and
adoption efficiencies in the Alternatives Analysis)
|
75
days
|
15% reduction
in turn-around time for implemented permit programs
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Processes
and Activities
|
Efficiency
|
Number
of applicants using ePermits instead of manual processes and applications
(supports government efficiency and adoption benefits in Alternatives
Analysis)
|
No
applications submitted using ePermits
|
At
least 40% of APHIS permit applications received electronically through
ePermits for the Release 3 import programs
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Applicants registered with eAuthentication
|
0
applicants registered
|
40%
of applications received electronically for forms implemented
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Technology
|
Availability
|
Number
of new permits/forms automated (supports GPEA requirements, eGov/PMA
customer satisfaction, and government efficiency benefit in Alternatives
Analysis)
|
forms
automated in Release 4
|
12
total forms automated
|
TBD
|
2008
|
USDA
Goal 1 and Goal 4
|
Technology
|
User
Satisfaction
|
User
Satisfaction
|
#
Repeat Customers using system
|
42%
use ePermits vs. paper
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Border
and Transportation Security
|
Improved
coordination in safeguarding the health of animals, plants, and ecosystems (supports
APHIS strategic mission and goals)
|
3
independent permit programs
|
3 ePermit programs (enabling consistent management
oversight) and 5 independent programs
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New Customers
and Market Penetration
|
Additional
Applicants using system
|
#
Applicants using new forms
|
40%
of applications received on line for VS and PPQ
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Mission and Business Results
|
Payments
|
Payments
|
Collect
and Process User Fees
|
# of
Permits Collecting Fees on-line for PPQ
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Users in ePermits process (supports eGov and PMA focus on Citizens
|
2
external groups
|
5
external user groups (2 additional user groups) provided access to software
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
Response
Time
|
Timeliness
of response to permit application (supports eGov/PMA and the government and
adoption efficiencies in the Alternatives Analysis)
|
75
days
|
10%
reduction in turn-around time for implemented permit programs
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Processes
and Activities
|
Efficiency
|
Number
of applicants using ePermits instead of manual processes and applications
(supports government efficiency and adoption benefits in Alternatives
Analysis)
|
No
applications submitted using ePermits
|
At
least 50% of APHIS permit applications received electronically through
ePermits for the Release 3 import programs
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Customer
Results
|
New
Customers and Market Penetration
|
#
Applicants registered with eAuthentication
|
0
applicants registered
|
50% of
applications received electronically for forms implemented
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Technology
|
Availability
|
Number
of new permits/forms automated (supports GPEA requirements, eGov/PMA
customer satisfaction, and government efficiency benefit in Alternatives
Analysis)
|
additional
forms automated in Release 3
|
12
total forms automated
|
TBD
|
2009
|
USDA
Goal 1 and Goal 4
|
Technology
|
User
Satisfaction
|
Increased
user satisfaction
|
#
Repeat Customers using system
|
50% use
ePermits vs. paper
|
TBD
|