|
Strategic
Goal(s) Supported
|
Measurement
Area
|
Measurement
Grouping
|
Measurement
Indicator
|
Baseline
|
Target
|
Actual
Results
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Contribute
to agency maintaining an unqualified audit opinion by ensuring no material
deficiencies are identified in the ATSA system during the audit.
|
2002,
received unqualified audit opinion
|
Maintain
operations to ensure no material deficiencies are identified.
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
% of
reports available to customers on the reports website as scheduled
|
100%
|
Maintain
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Response
Time
|
% of
customer issues that are addressed and fully resolved within 24-hours
|
90%
|
Maintain
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational
|
95%
|
Maintain
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled production cycles completed without issues
|
90%
|
Maintain
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Security
|
Certification
of user access to the system is conducted quarterly.
|
100%
|
Maintain
|
TBD
|
2008
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data
|
100%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Contribute
to agency maintaining an unqualified audit opinion by ensuring no material
deficiencies are identified in the ATSA system during the audit.
|
2002,
received unqualified audit opinion
|
Maintain
operations to ensure no material deficiencies are identified.
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
% of
reports available to customers on the reports website as scheduled
|
100%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Response
Time
|
% of
customer issues that are addressed and fully resolved within 24-hours
|
90%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational
|
95%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled production cycles completed without issues
|
90%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Security
|
Certification
of user access to the system is conducted quarterly.
|
100%
|
Maintain
|
TBD
|
2007
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data
|
100%
|
Maintain
|
TBD
|
2006
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Get
unqualified audit opinion
|
2002,
received unqualified audit opinion
|
Maintain
unqualified audit opinion
|
Maintained
unqualified audit opinion
|
2006
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
% of
external customers satisfied that the application meets contract
requirements
|
98%
|
Maintain
|
98%
|
2006
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational
|
95%
|
Maintain
|
100%
|
2006
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data
|
100%
|
Maintain
|
100%
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Contribute
to agency maintaining an unqualified audit opinion by ensuring no material
deficiencies are identified in the ATSA system during audit.
|
2002,
received unqualified audit opinion
|
Maintain
unqualified audit opinion
|
TBD
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
% of
reports available to customers on the reports website as scheduled.
|
100%
|
Maintain
|
TBD
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Timeliness
|
% of
customer issues that are addressed and fully resolved within 24-hours
|
90%
|
Maintain
|
TBD
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational
|
95%
|
Maintain
|
TBD
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled production cycles completed without issues
|
90%
|
Maintain
|
TBD
|
2009
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data
|
100%
|
Maintain
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Contribute
to agency maintaining an unqualified audit opinion by ensuring no material
deficiencies are identified in the ATSA system during audit
|
2002,
received unqualified audit opinion
|
Maintain
unqualified audit opinion
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
%
reports available to customers on the reports website as scheduled.
|
100%
|
Maintain
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Timeliness
|
% of
customer issues that are addressed and fully resolved within 24-hours
|
91%
|
Increase
PY baseline by 1%.
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational
|
96%
|
Increase
PY baseline by 1%.
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled production cycles completed without issues
|
91%
|
Increase
PY baseline by 1%.
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Security
Management
|
Certification
of user access to the system is conducted quarterly.
|
100%
|
Maintain
|
TBD
|
2010
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data.
|
100%
|
Maintain
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Mission and Business Results
|
Financial
Management
|
Contribute
to agency maintaining an unqualified audit opinion by ensuring no material
deficiencies are identified in the ATSA system during the audit.
|
2002,
received unqualified audit opinion.
|
Maintain
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Customer
Satisfaction
|
% of
reports available to customers on the reports website as scheduled.
|
100%
|
Maintain
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Customer
Results
|
Timeliness
|
% of
customer issues that are addressed and fully resolved within 24-hours.
|
92%
|
Increase
PY baseline by 1%.
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled time that application is operational.
|
97%
|
Increase
PY baseline by 1%.
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Cycle
Time
|
% of
scheduled production cycles completed without issues.
|
92%
|
Increase
PY baseline by 1%.
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Processes
and Activities
|
Security
Management
|
Certification
of user access to the system is conducted quarterly.
|
100%
|
Maintain
|
TBD
|
2011
|
Goal
5. Maintain Basic Management Capabilities of the FS. (USDA Objectives 6.1,
6.3 and 6.4)
|
Technology
|
Information
Systems Security
|
% of
application users who are trained annually to provide accurate and timely
input of data.
|
100%
|
Maintain
|
TBD
|