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Customer service:
For event registrations, membership applications, book orders, billing questions, changes to your membership record, and general questions, contact:
NGWA Customer Service
customerservice@ngwa.org
800 551.7379 (614 898.7791 outside the United States)
8 a.m.-5 p.m. ET Monday through Friday
fax 614 898.7786
Headquarters:
National Ground Water Association
601 Dempsey Rd.
Westerville, OH 43081
USA
800 551.7379 (614 898.7791 outside the United States)
fax 614 898.7786
ngwa@ngwa.org
Payment mailing addresses:
Membership dues:
NGWA
Attn: Membership Dept.
PO Box 73124
Cleveland, OH 44193
USA
Conference/course registration fees:
NGWA
Attn: Registrations
PO Box 73111
Cleveland, OH 44193
USA
Publications subscriptions:
NGWA
Attn: Publications
PO Box 73117
Cleveland, OH 44193
USA
NGWA departments:
Affiliate States: tfreeman@ngwa.org
Associated Societies: tfreeman@ngwa.org
Career Center: smasters@ngwa.org
Certification: jjenkins@ngwa.org
Educator resources: ctreyens@ngwa.org
Executive director: kmccray@ngwa.org
Expositions: gphelps@ngwa.org
Government Affairs: creimer@ngwa.org
Ground Water Awareness Week: ctreyens@ngwa.org
Interest groups: tfreeman@ngwa.org
Media/Public Relations: ctreyens@ngwa.org
Membership: tfreeman@ngwa.org
National Ground Water Research and Educational Foundation: kmccray@ngwa.org
NGWA-PAC: phumes@ngwa.org
Professional Development: kbutcher@ngwa.org
Publishing:
Advertising: vwiles@ngwa.org
Circulation: sdiller@ngwa.org
Editorial: tplumley@ngwa.org
NGWA Press: tplumley@ngwa.org
Water well construction standard: jjenkins@ngwa.org
Web site: mkibble@ngwa.org
NGWA staff members:
| Dawn Bauer, ext. 569 |
Cash Applications/Address Administrator/Purchasing Manager |
| Wayne Beatty, ext. 509 |
Copyeditor/Proofreader |
| Denise Bierkortte, ext. 596 |
Accounts Payable Coordinator/Human Resources Administrator |
| Kathy Butcher, ext. 526 |
Director of Professional Development |
| Andrew Chrismer, ext. 547 |
Membership Assistant |
| Sharren Diller, ext. 585 |
Circulation/Project Coordinator |
| David Evener, ext. 559 |
Director of Information Systems |
| Shelby Fleck, ext. 523 |
Advertising and Exhibit Sales Manager |
| Trisha Freeman, ext. 553 |
Director of Membership and Marketing |
| Dena Harrison, ext. 580 |
Customer Service Representative |
| Barbette Howell, ext. 568 |
Special Projects Coordinator |
| Paul Humes, ext. 520 |
Vice President of Operations/Chief Financial Officer |
| Jonathan Jenkins, ext. 536 |
Industry Practices Administrator//Certification Coordinator |
| Julie Kibble, ext. 524 |
Accounting Department Manager |
| Mark Kibble, ext. 564 |
Webmaster |
| Pat Levak, ext. 540 |
Marketing Communications Manager |
| Connie Maassel, ext. 500 or 591 |
Receptionist/Information Assistant |
| Bob Masters, ext. 527 |
Conference Coordinator |
| Sandy Masters, ext. 502 |
Membership and Interest Group Liaison |
| Janelle McClary, ext. 532 |
Graphic Designer, Publications |
| Kevin McCray, ext. 503 |
Executive Director |
| Sheila Mercer, ext. 562 |
Administrative Assistant |
| Greg Phelps, ext. 567 |
Director of Expositions and Meeting Planning |
| Thad Plumley, ext. 594 |
Director of Publishing and Knowledge Products |
| Mike Price, ext. 541 |
Associate Editor |
| Emily Prieto, ext. 565 |
Meeting Services Coordinator/Administrative Support |
| Dawn Reeves, ext. 546 |
Knowledge Submissions Coordinator |
| Chris Reimer, ext. 560 |
Director of Government Affairs |
| Tina Richardson, ext. 506 |
Cash Applications |
| Erin Rodgers, ext. 500 |
Receptionist |
| Deirdre Stevens, ext. 539 |
Graphic Designer, Marketing |
| Cindi Taylor, ext. 561 |
Sales Manager |
| Cliff Treyens, ext. 554 |
Director of Public Awareness |
| Vickie Wiles, ext. 593 |
Director of Advertising and Exhibit Sales |
| Marqwyn Williams, ext. 501 |
Fulfillment Coordinator |
| Mike Wilson, ext. 552 |
Senior Staff Accountant/Collections Manager |
| Justin Work, ext. 558 |
Information Systems Help Desk |
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