Title: Handling Foodborne Illness Calls Producer: National Automatic Merchandising Association (NAMA) Contact: Rachel Campbell 20 Wacker Drive, Suite 3500 Chicago, IL 60606-3102 Telephone: 312-346-0370 ex 225 Fax: 312-704-4140 Format: Booklet- 18 pages. Description: Provides vending commissary and manual food managers information of foodborne illness and how to develop a plan to respond to complaints of illness and to lessen the effects of these complaints. Includes a telephone record form to obtain information to evaluate a customer's call about a possible foodborne illness. Audience: food managers, trainers, retail, foodservice Cost: Single copies free for members; $5 for non-members. How To Order: Order from above address. Web Address: http://www.vending.org/
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