Contact Adobe
Customer Service and Support
Customer Service by phone
Check order status and get help with product registration, serial numbers, upgrades and other general questions.
Help with Adobe® Flash® Player and Shockwave® Player is provided online only, not over the phone.
Customer Service
800-833-6687
7 days a week
6am-8pm(Pacific time)
Adobe LiveCycle®
888-649-2990
Monday-Friday
6am-5pm(Pacific time)
Adobe Acrobat Connect Pro
800-945-9120
Available 24 hours a day
7 days a week
Technical Support by phone
Get help for technical issues with products.
Adobe Reader technical support
Phone support for free Adobe Reader is offered only to customers who have purchased a support plan.
Acrobat Standard and Acrobat Professional technical support
800-642-3623
Monday-Friday
6am-5pm(Pacific time)
Adobe Acrobat Connect Pro technical support
800-945-9120
Available 24 hours a day
7 days a week
Adobe Acrobat Connect Pro In-Meeting Support
800-422-3623 (800-42-ADOBE)
Available 24 hours a day
7 days a week
A small number of products do not offer phone support. Check your product’s technical support options below.
Technical Support
800-642-3623
Monday-Friday
6am-5pm(Pacific time)
See all technical support options for your product
Customer Service online
Technical Support online
Online self help
Adobe Flash Player
Adobe Reader
Adobe Shockwave PlayerFeedback
Website
Send us your feedback regarding website content or functionality or submit an enhancement request.
Send us your feedback about the forums on Adobe.com.
Adobe products
Log a bug incident here and we will try to fix it in our next release.
Do you have a great idea for a feature? Send it in.
Legal
Please report suspected software piracy.
Other
Please report a security issue involving our products.
Adobe regularly conducts many types of research activities to help improve Adobe products and is always looking for paid participants, at all levels of experience.
Sales
Buy Adobe products
Adobe Store
Buy individual copies of Adobe products on the web with a credit card.
Volume licenses
Buy multiple copies of Adobe products for your organization and enjoy a volume discount.
Desktop and consumer products
800-585-0774
Monday to Friday
5:00 AM - 7:00 PM (Pacific time)
Saturday
6:00 AM - 6:00 PM (Pacific time)
Server, enterprise and developer products
888-649-2990
Monday-Friday
6am-5pm(Pacific time)
Adobe LiveCycle products
Adobe Acrobat Connect Professional
Adobe Connect
Adobe Flex
Acrobat Distiller® Server
Macromedia® ColdFusion®
Help buying Adobe products
Check status of a phone order
800-585-0774
Monday to Friday
5:00 AM - 7:00 PM (Pacific time)
Saturday
6:00 AM - 6:00 PM (Pacific time)
Enterprise customers
Contact my enterprise account manager
888-649-2990
Monday-Friday
6am-5pm(Pacific time)
Company information
Company information
Legal information
Office locations
North America
Corporate headquarters
Adobe Systems Incorporated
345 Park Avenue
San Jose, CA 95110-2704
Tel: 408-536-6000
Fax: 408-537-6000
Directions to the San Jose office
Mexico office
Adobe Systems Incorporated
Ruben Dario, 280 piso 21
Mexico, D.F. CP11580
Tel: +52 55 5283-2400
Fax: +52 55 5281-3384
Seattle office
Adobe Systems Incorporated
801 N. 34th Street
Seattle, WA 98103
Tel: 206-675-7000
Directions to the Seattle office
San Francisco office
Adobe Systems Incorporated
601 Townsend Street
San Francisco, CA
94103
Tel: 415-832-2000
Fax: 415-832-2020
Directions to the San Francisco office
Boston office
Adobe Systems Incorporated
275 Grove Street
Newton, MA 02466
Tel: 617-219-2000
Directions to the Boston office
San Diego office
Adobe Systems Incorporated
10590 W. Ocean Air Drive
San Diego, CA 92130
Tel: 858-847-7400
Fax: 858-847-1415
Directions to the San Diego office
New York office
Adobe Systems Incorporated
8 West 40th Street
8th Floor
New York, NY 10018
Tel: 212-471-0904
Fax: 212-471-0990
Washington D.C. office
Adobe Systems Incorporated
8201 Greensboro Drive
10th Floor, Suite 1000
McLean, VA 22102
Tel: 703-883-2800
Fax: 703-883-2850
Directions to the Washington D.C. office
Canada offices
Adobe Systems Canada
3250 Bloor Street West
Suite 1200
Etobicoke, Ontario M8X 2X9
Canada
Tel: 647-288-6400
Fax: 647-288-6429
Directions to the Toronto office
Adobe Systems Canada
343 Preston Street
Ottawa, Ontario K1S 1N4
Canada
Tel: 613-940-3600
Directions to the Ottawa office
Asia
China office
Room 309, West Wing, China World Trade
Center
No.1 Jian Wai Da Jie
Beijing 100004
P.R. China
Tel: +86 10 58657700
Fax: +86 10 58657701
Japan offices
Adobe Systems Co., Ltd.
Gate City Osaki, East Tower
1-11-2 Osaki
Shinagawa-ku, Tokyo 141-0032
Japan
Main Tel: 011-81-3-5740-2400
Adobe West Japan Office
Hilton Plaza West Office Tower 19th Floor
2-2-2 Umeda, Kita-ku
Osaka 530-0001
Japan
Main Tel: 011-81-6-6450-9300
Taiwan office
14/F, No. 105, Sec. 2
Tun-Hwa South Road
Taipei, 106 Taiwan
Tel: +886 2 6636 8500
Fax +886 2 6636 8511
Hong Kong office
Suite 4102, 41/F
The Lee Gardens
33 Hysan Avenue
Causeway Bay
Hong Kong
Tel: +852 2916 2100
Fax: +852 2970 2277
Korea office
16F, A, Kyobo Kangnam Tower
1303-22 Seocho-dong, Seocho-gu
Seoul, Korea 137-070
Tel: +82 2 530 8000
Fax: +82 2 530 8001
India offices
Research and Development Pvt.
Ltd.
Salarpuria Infinity, 3rd Floor
#5, Bannerghatta Road
Bangalore-560029
India
Tel: +91 80 41939500
Fax: +91 80 41939505
518/519, Midas, Sahar
Plaza Complex,
Andheri(E), Mumbai-
400059
India
Tel: +91 22 40308809 or 40308805 or
40308806 or 40308807
Fax: +91 22 28365167
I-1A, Sector 25A
Noida, U.P. 201301
India
Tel: +91 120 244 4711
Fax: +91 120 433 3427 or 433-3439
Singapore office
No. 8 Temasek Boulevard Suntec Tower
3
#06-02
Singapore 038988
Tel: +65 6511 5500
Fax: +65 6333 8023
Australia
Adobe Systems Pty. Ltd.
Level 4, 67 Albert Avenue
Chatswood, NSW 2067
Australia
Tel: +61 2 9778 4100
Fax: +61 2 9778 4190
Europe
Adobe Systems Benelux BV
Europlaza
Hoogoorddreef 54a
1101 BE Amsterdam ZO
The Netherlands
Tel: +31 20 65 11 200
Fax: +31 20 65 11 300
Park Lane Building F, 1st floor
Culliganlaan 2F
B-1831 Diegem
Belgium
Tel: +32 2 416 40 00
Fax: +32 2 416 40 09
Adobe Systems Danmark A/S
Gydevang 39-41
3450 Allerød
København
Danmark
Tel: +45 48 13 13 13
Fax: +45 48 13 13 12
Adobe Systems Iberica, S.L
Torre Mapfre — Villa Olimpica
Marina, 16-18 Planta 20
08005, Barcelona
España
Tel: +34 93 326 84 00
Fax: +34 93 326 84 20
Adobe Systems France SAS
112, avenue Kléber
75784 Paris Cedex 16
France
Tel: +33 1 56 54 99 00
Fax: +33 1 56 54 99 01
Adobe Systems Software Ireland Limited
4-6 Riverwalk
Citywest Business Campus
Dublin 24
Ireland
Tel: +353 1 242 6700
Fax: +353 1 242 6711
Adobe Systems Nordic AB.
Finlandsgatan 16 Box 47 164 93
Kista Sweden
Tel: +46 8 752 3300
Fax: +46 8 751 4955
Adobe Systems Europe Ltd
3 Roundwood Avenue
Stockley Park
Uxbridge
UB11 1AY
United Kingdom
Tel: +44 0 208 606 1100
Fax: +44 0 208 606 4004
Adobe Systems GmbH
Georg-Brauchle-Ring 58
D-80992 München
Deutschland
Tel: +49 89 31 70 50
Fax: +49 89 31 70 57 05
Adobe Systems Italia Srl.
Viale Colleoni, 5
Centro Direzionale Colleoni
Palazzo Taurus A3
20041 Agrate Brianza
Milano
Italy
Tel: +39 039 6550.1
Fax: +39 039 6550.50
Adobe Systems Norge AS
Jernbanetorget 2
Postboks 742, Sentrum
0106 Oslo
Norge
Customer service: +47 23 16 28 81
Customer support: +47 23 16 28 82
Adobe Consulting - London
12 Park Crescent
London, W1B 1PH
United Kingdom
Tel +44 0 20 7317 4100
Fax +44 0 20 7317 4225
Eastern Europe
Czech office
Avenir Business Park
Radlicka 714/113a
158 00 Prague 5
Czech Republic
Tel: +420 225 020 900
Fax: +420 225 020 909
Russian office
Adobe Systems Russia
Sadovnicheskaya Street 82
Building 2
Moscow, 115035
Russia
Tel: +7 495 225 9360
Fax: +7 495 225 9300
Polish office
Adobe Systems
Regus Business Center
ul. Prusa 2
00-493 Warsaw, Poland
Tel: +48 22 657 0173
Fax: +48 22 657 0111
Turkish office
Büyükdere Cad. No:185
Kanyon Binası Kat 6
34394 Levent
Istanbul Turkiye
Tel: + 90 ( 212 ) 319 76 11
Fax: +90 (212) 319 76 90
Romanian office
Adobe Systems Romania
Anchor Plaza, 9th floor
26Z Timisoara Blvd.
061331, Bucharest
Romania
Tel: +40 (0) 31 413 35 89
Fax: +40 (0) 21 413 36 26
South America
Adobe Systems Brazil
Rua Gomes de Carvalho
1510 conjunto 121
Vila Olímpia
São Paulo, CEP 04547-005 SP
Brazil
Tel: +55 11 2175 9595
Fax: +55 11 3842-9539
Middle East, Mediterranean, Africa, Indian Ocean Islands
Adobe Systems South Africa (Pty) Ltd
West Wing
Birchwood Court
43 Montrose Street
Midrand
1686
Tel: +27 (0)11 655 7192
Fax: +27 (0)11 655 7011
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