About Information Technology Services

Achieving New Levels of Customer Service, Responsiveness, & Effectiveness.

Information Technology Services (ITS) was born into OCIO on November 28, 2004 when it became the in-house provider of information technology, service and support for over 40,000 USDA Service Center Agency (SCA) employees and their networked computers, IT equipment, and the shared infrastructure (also known as the Common Computing Environment (CCE)) that their agency networks and applications run on.

Our customers are the three agencies and their
partner organizations:

• Farm Service Agency (FSA) FSA administers farm commodity, crop insurance, credit, environmental, conservation, and emergency assistance programs for farmers and ranchers.
• Natural Resources Conservation Service (NRCS). NRCS is the primary federal agency that works with private landowners to help them conserve, maintain and improve their natural resources.
• Rural Development (RD). RD creates partnerships with rural communities to fund projects that bring housing, community facilities, utilities and other services to increase rural Americans' economic opportunities and improve their quality of life.

The agencies use many sophisticated applications to provide over $55 billion in vital programs, including loans, funding, technical assistance, and information, to over 6 million farmers and thousands of rural communities across the country.

The goal of ITS is to keep the computing environment operating flawlessly, so customers at SCA offices throughout the country almost don't know it is there; so their computers, applications, networks, and communications technologies do what they are supposed to do and let the agencies support the efforts of farmers, property owners, and rural communities.

http://www.ocio.usda.gov/its/index.html
Last Modified: 08/22/2008