This is the accessible text file for GAO report number GAO-07-1153 
entitled 'Department Of State: Human Capital Strategy Does Not 
Recognize Foreign Assistance Responsibilities' which was released on 
October 1, 2007.

This text file was formatted by the U.S. Government Accountability 
Office (GAO) to be accessible to users with visual impairments, as part 
of a longer term project to improve GAO products' accessibility. Every 
attempt has been made to maintain the structural and data integrity of 
the original printed product. Accessibility features, such as text 
descriptions of tables, consecutively numbered footnotes placed at the 
end of the file, and the text of agency comment letters, are provided 
but may not exactly duplicate the presentation or format of the printed 
version. The portable document format (PDF) file is an exact electronic 
replica of the printed version. We welcome your feedback. Please E-mail 
your comments regarding the contents or accessibility features of this 
document to Webmaster@gao.gov.

This is a work of the U.S. government and is not subject to copyright 
protection in the United States. It may be reproduced and distributed 
in its entirety without further permission from GAO. Because this work 
may contain copyrighted images or other material, permission from the 
copyright holder may be necessary if you wish to reproduce this 
material separately.

United States Government Accountability Office:
GAO:

Report to the Honorable: 
Richard G. Lugar: 
Ranking Minority Member: 
Committee on Foreign Relations: 
U.S. Senate:

September 2007:

Department Of State:
Human Capital Strategy Does Not Recognize Foreign Assistance 
Responsibilities:

GAO-07-1153:

GAO Highlights:

Highlights of GAO-07-1153, a report to the Honorable Richard G. Lugar, 
Ranking Minority Member, Committee on Foreign Relations, U.S. Senate. 

Why GAO Did This Study:

The Secretary of State has made foreign assistance a pillar of the 
department’s Transformational Diplomacy Initiative and has sought 
better policy coordination, planning, and oversight by establishing a 
Director of Foreign Assistance (F Bureau). Even though the U.S. Agency 
for International Development has been the principal agency for 
development and humanitarian aid, State has had a significant role 
delivering this type of assistance. Thus, it is essential that State 
have the right staff, with the right skills, in the right places to 
carry out its foreign assistance management responsibilities and ensure 
that U.S. funds are well spent. As requested, this report (1) describes 
the size and scope of development and humanitarian foreign assistance 
programs managed by State, (2) describes State’s approaches to managing 
and monitoring such programs, and (3) evaluates State’s processes for 
determining its human capital requirements for managing these programs. 

What GAO Found:

In fiscal year 2006, State had about $4.7 billion available for 
development and humanitarian assistance activities, nearly double the 
amount it was responsible for managing in 2000. This funding supported, 
for example, programs aimed at alleviating poverty and the suffering of 
refugees, as well as funding international drug interdiction efforts. 
State primarily uses grants and cooperative agreements to deliver this 
type of assistance. 

State manages its development and humanitarian assistance programs 
centrally, obligating about 80 percent of the funds and making awards 
from headquarters. State uses a variety of oversight approaches. Grants 
officers and grants officer representatives have formal oversight 
responsibilities, but other staff also carry out functions informally. 
A mix of headquarters and overseas staff monitor program 
implementation. 

State’s strategic workforce planning does not reflect its foreign 
assistance activities. A key principle of strategic workforce planning 
is to define the critical skills and competencies that will be needed 
to achieve current and future programmatic goals. State has not defined 
its staff needs to manage and monitor its foreign assistance programs 
and has not collected critical information on current staff with these 
responsibilities. Moreover, GAO found inconsistent training and skills 
requirements for staff involved in foreign assistance oversight. For 
example, grants officers—who are responsible for the legal aspects of 
entering into, amending, and terminating awards—must meet educational 
and training requirements, while grants officer representatives—who are 
delegated some monitoring responsibilities—do not. Further, a recent 
State survey suggests that Foreign Service officers overseas recognize 
that there is a gap in their foreign assistance management skills. 
Various State officials have concerns about the department’s ability to 
effectively manage its development and humanitarian assistance. 
Finally, State has not used strategic workforce planning to align F 
Bureau budget reforms with staffing and skill requirements.

Line Graph: 

Funding Available for International Development and Humanitarian 
Assistance, Fiscal Years 2000 through 2006:

Vertical axis: Dollars in billions from 0.0 to 5.0:
Horizontal axis: Fiscal years 2000-2006. 

Source: GAO analysis of U.S. budget and State allotment reports.

[See PDF for image]

[End of graph]

What GAO Recommends:

GAO recommends that State (1) define the skills and competencies it 
needs to manage its foreign assistance responsibilities and develop 
critical information on staff currently doing so, and (2) develop a 
strategy to address any gaps it identifies. State agreed with our 
recommendations and plans to take appropriate action. 

To view the full product, including the scope and methodology, click on 
hyperlink, http://www.GAO-07-1153]. For more information, contact Jess 
Ford at (202) 512-4128 or fordj@gao.gov.

[End of section]

Contents:

Letter:

Results in Brief:

Background:

State's Amount of International Development and Humanitarian Assistance 
Has Increased Significantly in Recent Years:

State Uses a Variety of Approaches to Manage and Monitor Development 
and Humanitarian Assistance Programs:

State Does Not Use Strategic Workforce Planning to Support Its Foreign 
Assistance Efforts:

Conclusions:

Recommendations:

Agency Comments and Our Evaluation:

Appendix I: Scope and Methodology:

Appendix II: Amounts Available from Each Part of the International 
Affairs (function 150) Budget, Fiscal Years 2000 through 2006:

Appendix III: State's Available Funding from Development and 
Humanitarian Assistance Fiscal Accounts for Fiscal Years 2000 through 
2006:

Appendix IV: Comments from the Department of State:

Appendix V: GAO Contact and Staff Acknowledgments:

Tables:

Table 1: Development and Humanitarian Assistance Funding Available to 
State for Fiscal Years 2000 and 2006, by Assistance Areas:

Table 2: Obligation of Funds during Fiscal Year 2006:

Table 3: Primary Monitoring Responsibilities:

Figures:

Figure 1: Five Types of International Affairs (function 150) Budget 
Funding Available for Fiscal Year 2006:

Figure 2: State Funding Available for International Development and 
Humanitarian Assistance, Fiscal Years 2000 through 2006:

Abbreviations:

DRL: Bureau of Democracy, Human Rights, and Labor: 
F Bureau: Office of the Director of Foreign Assistance:  
FSI: Foreign Service Institute: 
G/TIP: Office to Monitor and Combat Trafficking in Persons: 
INCLE: International Narcotics Control and Law Enforcement: 
INL: Bureau of International Narcotics and Law Enforcement Affairs: 
MEPI: Middle East Partnership Initiative: 
OMB: Office of Management and Budget: 
OPM: Office of Personnel Management: 
PRM: Bureau of Population, Refugees, and Migration: 
USAID: U.S. Agency for International Development:

[End of section]

United States Government Accountability Office:
Washington, DC 20548:

September 28, 2007:

The Honorable Richard G. Lugar: 
Ranking Minority Member: 
Committee on Foreign Relations: 
United States Senate:

Dear Senator Lugar:

The Secretary of State has designated foreign assistance as a pillar of 
the Transformational Diplomacy Initiative, which aims to integrate U.S. 
foreign assistance activities into overall diplomatic efforts. 
Accordingly, in January 2006, the Secretary established the Office of 
the Director of U.S. Foreign Assistance (F Bureau) to serve as an 
umbrella leadership structure for aligning foreign assistance policy, 
planning, and oversight. According to the Director of the F Bureau, 
foreign assistance is a mainstream commitment of the U.S. government, 
because--in addition to its traditional objectives--it has been 
elevated to a national priority as a core part of U.S. national 
security strategy.

The U.S. Agency for International Development (USAID) has been and 
remains the principal U.S. agency for delivering development and 
humanitarian assistance, such as democracy and refugee programs, which 
fall under the U.S. government's broad foreign assistance efforts. 
Nonetheless, the Department of State (State) has a significant role in 
providing this type of assistance. State received about $23 billion 
from fiscal years 2000 through 2006 for delivering such assistance, and 
annually it has been responsible for managing between 7 and 11 percent 
of total U.S. government developmental and humanitarian assistance over 
this time period. Due to this higher profile for foreign assistance in 
State, it is essential that State have the right staff, with the right 
skills, in the right places to implement its foreign assistance 
management responsibilities and ensure that U.S. funds are well spent.

As you requested, this report (1) describes the size and scope of 
development and humanitarian foreign assistance programs managed by 
State; (2) describes State's approaches, including types of staff 
involved, to managing and monitoring international development and 
humanitarian assistance programs; and (3) evaluates State's processes 
for determining its human capital requirements for managing foreign 
assistance programs.

To determine the size and scope of State's development and humanitarian 
assistance, we first reviewed U.S. budget documents and used State 
allotment reports to capture the fiscal accounts that were available to 
State for obligation between fiscal years 2000 and 2006. For the 
purposes of this review, we defined foreign assistance management as 
obligating funds, selecting grantees, making assistance awards, and 
monitoring the implementation of development and humanitarian 
assistance programs. To identify State's approaches to managing 
programs, we reviewed program information and interviewed agency 
officials. To assess foreign assistance human capital requirements, we 
reviewed staffing, workload, and workforce planning data, and 
interviewed agency officials. We focused on the portion of the 
International Affairs budget defined by the Office of Management and 
Budget (OMB) as development and humanitarian assistance, which includes 
funding for Migration and Refugee Assistance, International Narcotic 
Control and Law Enforcement (INCLE), and other fiscal accounts. 
[Footnote 1] We met with five functional bureaus/offices that manage 
development and humanitarian assistance programs and all six regional 
bureaus. We also met with officials of F Bureau, Bureau of 
Administration, Office of the Procurement Executive; Bureau of Human 
Resources; Bureau of Resource Management; the Foreign Service Institute 
(FSI); State's Office of the Inspector General; and USAID. We 
determined that the budget and obligations data we used were 
sufficiently reliable for the purposes of this report, based on our 
review of the reasonableness and consistency of methodology and 
discussions with knowledgeable officials. We conducted our review 
between August 2006 and August 2007 in accordance with generally 
accepted government auditing standards. A detailed description of our 
scope and methodology is included in appendix I of this report.

Results in Brief:

State had about $4.7 billion available in fiscal year 2006 for its 
development and humanitarian assistance activities, which was nearly 
double the amount it was responsible for managing in fiscal year 2000. 
These amounts consisted mostly of annual appropriations and unused 
portions from previous years. This increased funding, and related 
management responsibilities, supported activities in such areas as 
economic, social, and political assistance; and it included programs 
aimed at alleviating poverty, alleviating the suffering of refugees, as 
well as international drug interdiction efforts. Most of the increase 
in available funding was from fiscal accounts that are annually 
appropriated to State, such as (1) the migration and refugee assistance 
account and (2) the INCLE and Andean Counterdrug Initiative accounts. 
About a quarter of the overall increase was from other fiscal accounts, 
such as the economic support fund account and the assistance for 
Eastern Europe and the Baltic States account. Many State bureaus manage 
development and humanitarian assistance funding, primarily through the 
use of grants and cooperative agreements.

State uses a variety of approaches to manage its foreign assistance 
responsibilities. The bureaus and offices principally responsible for 
this assistance obligated about 80 percent of their funds and awarded 
the majority of their grants and cooperative agreements from 
headquarters. A variety of staff are involved in managing State's 
foreign assistance activities. Some employees, such as grants officers, 
are formally assigned managerial and monitoring roles and 
responsibilities, while others are not. The location of staff that 
monitor the implementation of the programs varies. Seven of the bureaus 
have no assigned overseas staff and rely mainly on headquarters staff 
to monitor the implementation of some of their grants. Three of the 
State bureaus we visited have overseas staff specifically assigned to 
monitor the implementation of their programs overseas. For example, the 
Bureau of Population, Refugees, and Migration (PRM) has 22 refugee 
coordinators assigned to overseas posts to oversee the bureau's refugee 
activities.

State's strategic workforce planning does not reflect its foreign 
assistance activities. A key principle of strategic workforce planning 
is to define the critical skills and competencies that will be needed 
to achieve current and future programmatic goals. However, State has 
not identified the skills and competencies needed by its staff to 
manage and monitor foreign assistance activities and has not collected 
critical information on current staff with foreign assistance 
management responsibilities. For example, most of the bureaus we 
visited could only provide estimates of the number of staff working on 
their foreign assistance programs. Moreover, we found that State has 
inconsistent training and skills requirements for staff involved in 
foreign assistance oversight. We found, for example, grants officers-- 
who are responsible for the legal aspects of entering into, amending, 
and terminating awards--must meet educational and training 
requirements, while grants officer representatives in some State 
Bureaus--who are delegated some of these monitoring responsibilities-- 
do not have to meet such requirements. Further, a recent survey 
conducted by State suggests that Foreign Service officers overseas 
recognize that there is a gap in their foreign assistance management 
skills. Grant officers and other officials whom we spoke with have 
concerns about the department's ability to effectively carry out its 
grant management responsibilities. Finally, State has not used 
strategic workforce planning to align the efforts of the F Bureau to 
reform the foreign assistance budget with staffing and skill 
requirements.

This report recommends that the Secretary of State (1) take steps to 
define the skills and competencies the department's employees need to 
manage foreign assistance responsibilities, including developing 
information on the number and type of staff who are currently managing 
foreign assistance programs, their roles and responsibilities, 
workload, experience, and training; and (2) develop a strategy to 
address any gaps it identifies.

In commenting on a draft of this report, the Department of State 
generally concurred with the report's findings, conclusions, and 
recommendations and described steps it plans to take to address the 
recommendations. For example, the Bureau of Human Resources will define 
critical skills and competencies needed by all State employees managing 
foreign assistance. Nevertheless, State expressed concern that our 
draft did not adequately reflect the department's oversight of its 
foreign assistance programs and described PRM's monitoring and 
evaluation procedures as an example. We have included additional 
details on PRM's monitoring efforts throughout the report as 
appropriate.

Background:

Development and humanitarian assistance is one of five parts of the 
International Affairs (function 150) budget that support U.S. 
government foreign assistance efforts. Development and humanitarian 
assistance includes State and USAID assistance activities, the 
Millennium Challenge Corporation, the Peace Corps, Treasury 
contributions, and, from fiscal year 2003 through 2006, spending for 
the relief and reconstruction of Iraq. In fiscal year 2006, development 
and humanitarian assistance made up $44 billion,[Footnote 2] or just 
over one-half of the total $84 billion of International Affairs 
(function 150) budget funds available to support foreign assistance 
(see fig. 1).[Footnote 3]

Figure 1: Five Types of International Affairs (function 150) Budget 
Funding Available for Fiscal Year 2006:

[See PDF for image]

Pie chart depicting the following categories of budget funding:
International Development and Humanitarian Assistance (151), 44.3 
billion (52%);
International Financial Programs (155), 18.0 billion (21%);
Conduct of Foreign Affairs (153), 14.9 billion (18%);
International Security Assistance (152), 5.7 billion (7%);
Foreign Information and Exchange Activities (154), 1.3 billion (2%).

Source: GAO analysis of actual fiscal year 2006 data as reported in the 
fiscal year 2008 International Affairs (150) budget.

Note: Includes funding available for obligation in fiscal year 2006 
regardless of when funds were appropriated.

[End of figure]

The four other types of funding in the International Affairs (function 
150) budget that support foreign assistance activities include the 
following:

* International security assistance, to finance and train foreign 
militaries, promote nonproliferation activities, and support 
international peacekeeping operations;

* The conduct of foreign affairs, which fund the salaries, information 
technology, housing, and security for State staff, including those with 
responsibilities to administer and monitor foreign assistance 
activities;

* Foreign information and exchange activities, which include fiscal 
accounts supporting education, cultural exchange activities, and U.S. 
broadcasts overseas; and:

* International financial programs, which primarily support the 
International Monetary Fund and the Export-Import Bank of the United 
States.

(See app. II for a break down of budget amounts available from each 
part of the International Affairs (function 150) budget in recent 
years.)

Of the total $44 billion of development and humanitarian assistance 
available in fiscal year 2006, State received about $5 billion, or 11 
percent.[Footnote 4] Other agencies received more of these funds, 
including USAID, which received about $15 billion, or 34 percent, and 
the Department of Treasury, which received about $13 billion, or about 
30 percent.

In January 2006, the Secretary of State established F Bureau to serve 
as an umbrella leadership structure for coordinating all foreign 
assistance policy, planning, and oversight. The purpose of this 
reorganization was to:

* ensure that foreign assistance is used as effectively as possible to 
meet broad foreign policy objectives,

* more fully align the foreign assistance activities carried out by the 
Department of State and USAID, and:

* demonstrate responsible stewardship of taxpayer dollars.

In announcing these changes, the Secretary noted that "the current 
structure of America's foreign assistance risks incoherent policies and 
ineffective programs and perhaps even wasted resources."

The director of U.S. Foreign Assistance serves concurrently as the 
USAID Administrator, and has authority over all State and USAID foreign 
assistance funding and programs.[Footnote 5] According to State, the F 
Bureau provides coordination and guidance to all foreign assistance 
delivered through other agencies and entities of the U.S. government.

Specifically, the director was given authority over program planning, 
implementation, and oversight of the various bureaus and offices within 
State and USAID, to:

* develop a coordinated U.S. government foreign assistance strategy, 
including developing 5-year country specific assistance strategies and 
annual country-specific assistance operational plans;

* create and direct consolidated policy, planning, budget and 
implementation mechanisms and staff functions required to provide 
umbrella leadership to foreign assistance;

* provide guidance to foreign assistance delivered through other 
agencies and government entities, including the Millennium Challenge 
Corporation and the Office of the Global AIDS Coordinator; and:

* direct the required transformation of the government's approach to 
foreign assistance in order to achieve the President's Transformational 
Development Goals.

State's Amount of International Development and Humanitarian Assistance 
Has Increased Significantly in Recent Years:

State's funding available for international development and 
humanitarian assistance, such as democracy promotion, drug 
interdiction, and refugee assistance, nearly doubled between fiscal 
years 2000 and 2006. State uses certain fiscal budget accounts to fund 
its development and humanitarian assistance programs, with accounts 
related to refugees and international narcotics control providing the 
most funding.

Funding Available for State's International Development and 
Humanitarian Assistance Doubled between 2000 and 2006:

State's funding for international development and humanitarian 
assistance nearly doubled from $2.4 billion in fiscal year 2000 to $4.7 
billion in fiscal year 2006. This increase in the funds available each 
year for obligation meant more management responsibilities for State. 
This funding consisted primarily of annual congressional appropriations 
and unused portions from previous fiscal years, but it excluded money 
that State allocated to other agencies to obligate. After decreasing 
slightly in fiscal year 2001, the available funding increased steadily 
through fiscal year 2006, with the sharpest increases coming after 
fiscal year 2003 (see fig 2).

Figure 2: State Funding Available for International Development and 
Humanitarian Assistance, Fiscal Years 2000 through 2006:

Vertical axis: Dollars in billions from 0.0 to 5.0:
Horizontal axis: Fiscal years 2000-2006. 

Source: GAO analysis of U.S. budget and State allotment reports.

[See PDF for image]

Note: From 2003 to 2006 supplemental funding for Iraq reconstruction 
were included.

[End of figure]

These increased amounts varied by assistance areas (see table 1). About 
a quarter of the overall increase in funding available to State was 
from (1) fiscal accounts annually appropriated to the President, such 
as the economic support fund account, and (2) the assistance for 
Eastern Europe and the Baltic States account--which fund assistance in 
areas such as economic support, democracy promotion, and efforts to 
combat human trafficking. However, most of the increase was from 
migration and refugee assistance, Global HIV/AIDS assistance, INCLE, 
and drug interdiction accounts that are annually appropriated to 
State.[Footnote 6]

Table 1: Development and Humanitarian Assistance Funding Available to 
State for Fiscal Years 2000 and 2006, by Assistance Areas Dollars 
(rounded) in millions: 

Assistance areas: Economic support, democracy promotion, human 
trafficking; 
2000: $58;
2006: $705.

Assistance areas: Migration and refugee assistance; 
2000: $819;
2006: $947. 

Assistance areas: Global HIV/AIDS Initiative; 
2000: N/A;
2006: $251. 

Assistance areas: Iraq Reconstruction; 
2000: N/A;
2006: $282. 

Assistance areas: Contributions to international organizations; 
2000: $309;
2006: $308. 

Assistance areas: International narcotics, law enforcement, and drug 
interdiction; 
2000: $1,207;
2006: $2,153. 

Assistance areas: Other humanitarian assistance; 
2000: $3;
2006: $9. 

Source: GAO analysis of the U.S. budget and State allotment reports.

[End of table]

The amounts appropriated by Congress to particular areas do not always 
match the amounts available to State each year because appropriated 
funds may be available for obligation for more than a year or 
transferred to other agencies.[Footnote 7] For example, according to 
State officials, State allocates most of the funding that it is 
appropriated from the Global HIV/AIDS Initiative account to other 
agencies, which then obligate the funds. For instance, in fiscal year 
2006, State allocated over 90 percent of the nearly $2 billion Global 
HIV/AIDS Initiative appropriation to USAID, the departments of Health 
and Human Services and Labor, and others. State also received funding 
from the supplemental appropriation for Iraq Reconstruction.[Footnote 
8] (See app. III for a breakdown of State's funding from development 
and humanitarian assistance fiscal accounts for fiscal years 2000 
through 2006).

Many State Bureaus Manage Certain Types of Development and Humanitarian 
Assistance:

Many State bureaus are responsible for managing at least some types of 
development and humanitarian assistance funds. Fifteen State functional 
bureaus and all six regional bureaus have received development and 
humanitarian assistance funds to some degree since fiscal year 2000. 
The primary users of this funding among the bureaus include the 
following:

* Bureau of Democracy, Human Rights, and Labor (DRL);

* The Office to Monitor and Combat Trafficking in Persons (G/TIP);

* Bureau of Population, Refugees, and Migration (PRM);

* The Office of the U.S. Global HIV/AIDS Coordinator;

* Bureau of International Narcotics and Law Enforcement Affairs (INL):

* Bureau of European and Eurasian Affairs; and:

* Bureau of Near Eastern Affairs.

These bureaus and offices that manage development and humanitarian 
assistance rely on funding from particular assistance accounts. DRL and 
G/TIP primarily receive funds from the economic support fund to manage 
their respective programs.[Footnote 9] In addition, G/TIP receives some 
funds from the INCLE fiscal account. PRM manages money from the 
migration and refugee assistance and emergency refugee migration 
assistance accounts, and the Office of the Global AIDS Coordinator 
manages money from State's Global HIV/AIDS initiative fiscal account. 
INL manages most of State's funding from the INCLE account, and it 
manages all of State's funding from the Andean counterdrug initiative 
account. The Bureau for European and Eurasian Affairs manages 
assistance for Eastern Europe and Baltic States and the assistance for 
the independent states of the former Soviet Union accounts. Finally, 
the Bureau of Near Eastern Affairs uses funds from the economic support 
fund to manage its Middle East Partnership Initiative (MEPI) democracy 
promotion programs.

State does not always obligate all of its available funds each year. 
State's authority to commit unobligated funds for spending can be 
carried over to the following year or may expire, depending on how long 
Congress makes the appropriated funding available. State obligates 
funds on particular foreign assistance activities as it awards grants, 
enters into contracts, and enters into cooperative agreements.[Footnote 
10]

State primarily uses grants and cooperative agreements to fund 
development and humanitarian assistance activities. State defines a 
grant as assistance used to support a public purpose, but for which no 
substantial involvement by government is anticipated. A cooperative 
agreement is a type of grant that State uses if it anticipates 
substantial government involvement during the course of the agreement. 
There are exceptions to State's reliance on grants and cooperative 
agreements for delivering foreign assistance. PRM primarily uses 
voluntary contributions to deliver foreign assistance through 
international organizations. According to PRM officials, voluntary 
contributions do not have the same terms or conditions required for 
grants or cooperative agreements, but PRM contribution letters require 
international organizations to maintain financial reports and 
accounting records, provide documentation for payment requests, and 
submit published program and financial reports to PRM in accordance 
with each international organizations' policies and procedures. 
According to State, INL mainly delivers its assistance through 
bilateral agreements with foreign governments.[Footnote 11]

State Uses a Variety of Approaches to Manage and Monitor Development 
and Humanitarian Assistance Programs:

State primarily manages its development assistance and humanitarian 
programs centrally, obligating the majority of the funds and making the 
assistance awards from State headquarters in Washington, D.C. Grants 
officers and grants officer representatives have formal oversight 
responsibilities, though other staff also carry out such functions 
informally. A mix of headquarters and overseas staff monitor the 
implementation of program activities, and only a few bureaus have staff 
overseas specifically assigned to their programs.

Most Programs are Centrally Managed:

State generally carries out its program planning, solicitation of 
proposals, selection of grantees, and approval of the release of funds 
for overseas programs from its headquarters in Washington, D.C. The 
major bureaus and offices that are responsible for development and 
humanitarian assistance made assistance awards and obligated the 
majority of their funds--about 77 percent of the $2.6 billion[Footnote 
12] in total obligations in 2006--from their headquarters in 
Washington. Three bureaus and one office--PRM, DRL, the Bureau of South 
and Central Asian Affairs and the Office of the Global HIV/AIDS 
Coordinator--obligated all of their funds from headquarters during 
fiscal year 2006. An exception was the Bureau of East Asian and Pacific 
Affairs, for which overseas posts obligated 86 percent of the funds. 
Generally, funds were obligated for assistance awards to U.S.-based 
nongovernmental organizations with ties to overseas organizations. The 
bureaus and offices in our scope awarded over 7,000 grants and 
cooperative agreements totaling about $1.2 billion in fiscal year 
2006.[Footnote 13] Table 2 shows funds obligated in Washington and 
overseas during fiscal year 2006 for these bureaus and offices.

Table 2: Obligation of Funds during Fiscal Year 2006; Dollars (rounded) 
in millions: 

Bureau/Office: International Narcotics and Law Enforcement[A]; 
Program expenses obligated at headquarters: $659; 
Program expenses obligated by overseas posts: $470; 
Operating expenses: $53; 
Total assistance account obligations: $1,182; 
Percent obligated for program expenses at headquarters: 56%.

Bureau/Office: Population, Refugees, and Migration; 
Program expenses obligated at headquarters: 995; 
Program expenses obligated by overseas posts: 0; 
Operating expenses: 23; 
Total assistance account obligations: 1,017; 
Percent obligated for program expenses at headquarters: 98%.

Bureau/Office: Democracy, Human Rights, and Labor; 
Program expenses obligated at headquarters: 160; 
Program expenses obligated by overseas posts: 0; 
Operating expenses: 1; 
Total assistance account obligations: 161; 
Percent obligated for program expenses at headquarters: 99%.

Bureau/Office: Trafficking in Persons; 
Program expenses obligated at headquarters: 20; 
Program expenses obligated by overseas posts: 2; 
Operating expenses: 0; 
Total assistance account obligations: 22; 
Percent obligated for program expenses at headquarters: 89%.

Bureau/Office: Global HIV/AIDS Coordinator; 
Program expenses obligated at headquarters: 3; 
Program expenses obligated by overseas posts: 0; 
Operating expenses: 11; 
Total assistance account obligations: 14; 
Percent obligated for program expenses at headquarters: 24%.

Regional bureaus: European and Eurasian Affairs; 
Program expenses obligated at headquarters: 60; 
Program expenses obligated by overseas posts: 15; 
Operating expenses: 3; 
Total assistance account obligations: 78; 
Percent obligated for program expenses at headquarters: 77%.

Regional bureaus: Near Eastern Affairs; 
Program expenses obligated at headquarters: 52; 
Program expenses obligated by overseas posts: 4; 
Operating expenses: 0; 
Total assistance account obligations: 56; 
Percent obligated for program expenses at headquarters: 93%.

Regional bureaus: African Affairs; 
Program expenses obligated at headquarters: 28; 
Program expenses obligated by overseas posts: 0.7; 
Operating expenses: 0; 
Total assistance account obligations: 28; 
Percent obligated for program expenses at headquarters: 98%.

Regional bureaus: Western Hemisphere Affairs; 
Program expenses obligated at headquarters: 4; 
Program expenses obligated by overseas posts: 0.4; 
Operating expenses: 0.2; 
Total assistance account obligations: 4.6; 
Percent obligated for program expenses at headquarters: 87%.

Regional bureaus: East Asian and Pacific Affairs; 
Program expenses obligated at headquarters: 0.5; 
Program expenses obligated by overseas posts: 3; 
Operating expenses: 0; 
Total assistance account obligations: 3.5; 
Percent obligated for program expenses at headquarters: 14%.

Regional bureaus: South and Central Asian Affairs; 
Program expenses obligated at headquarters: 0.2; 
Program expenses obligated by overseas posts: 0; 
Operating expenses: 0; 
Total assistance account obligations: 0.2; 
Percent obligated for program expenses at headquarters: 100%.

Total: 
Program expenses obligated at headquarters: $1,981; 
Program expenses obligated by overseas posts: $495; 
Operating expenses: $91; 
Total assistance account obligations: $2,567; 
Percent obligated for program expenses at headquarters: 77%.

Source: Department of State.

Note: Operating expenses were only counted if they came out of economic 
support funds or a development and humanitarian assistance account.

[A] INL also receives funding from the assistance for Eastern Europe 
and Baltic States and assistance for the independent states of the 
former Soviet Union accounts that is not included in this table.

[End of table]

Assistance awards and funds obligated by overseas posts were small in 
comparison with those obligated at headquarters. For example, in fiscal 
year 2006 the overseas posts, under the jurisdiction of the Bureau of 
Near Eastern Affairs, obligated about $4 million in MEPI funds, 
compared with over $50 million obligated at headquarters. The bureau's 
regional office in Tunis obligated and disbursed the bulk of the $4 
million to be used for small grants of no more than $100,000 (the 
grants were generally $25,000 or less). In addition, some bureaus allot 
small amounts of funds to overseas posts for grants up to $20,000. For 
example, PRM administers the Ambassador's Fund for Refugees, which 
generally supports small projects, such as digging a well in a refugee 
camp. PRM allotted $578,000 to U.S. embassies, primarily in Africa, for 
such activities in fiscal year 2006. G/TIP administers a similar 
program, the Ambassador's Fund for Anti-Trafficking in Persons 
Initiative, typically in Africa, for public awareness campaigns. In 
2006 G/TIP had 54 active grants totaling about $4.9 million. Twenty- 
nine of the 54 grants were for small grants of $20,000.

Grants Officers and Grants Officer Representatives Have Formal 
Oversight Responsibilities:

Grants officers are responsible for the legal aspects of entering into, 
amending, and terminating awards. Such actions include the following:

* approving the initial determination by the program office of the 
appropriate assistance instrument to be utilized;

* determining a potential recipient's responsibility and management 
competence in carrying out a planned activity;

* preparing the award with the departmentwide standard award form;

* preparing and executing amendments to awards such as adjustments to 
the scope, budget, and period of performance; and:

* carrying out all other responsibilities, as required, to ensure 
prudent award and administration of assistance for State within the 
scope of all applicable State policies, OMB circulars, and federal 
regulations.

State has 39 grants officers, including 10 that work directly for the 
Office of Acquisitions Management of State's Bureau of Administration. 
Five of the Administrative Bureau grants officers are responsible for 
awarding grants for DRL, G/TIP, and all of the regional bureaus as well 
as nine other bureaus. The Procurement Executive within the Bureau of 
Administration provides overall leadership of the procurement and 
grants functions for the Department of State and issues procurement and 
grants policy, provides quality assurance and statistical reporting, 
and appoints grants officers. Four of the seven primary bureaus 
delivering development and humanitarian assistance have grants officers 
assigned to their programs: PRM and the Bureau of Near Eastern Affairs 
each have five grants officers, INL has two, and the Bureau of East 
Asian and Pacific Affairs has one. The Administrative Bureau grants 
officers serve as a resource to overseas posts as well as to program 
and regional bureaus that have their own grants officers.

Some of the grants officers' duties are delegated to other staff. State 
Policy Directive 16 authorizes grants officers to designate technically 
qualified personnel as grants officer representatives to assist in 
grants management. The directive is mandatory for domestic grant 
activities, which according to State's Office of the Procurement 
Executive means awards granted by a U.S-based grants officer, and is 
recommended for overseas grant activities. Grants officer 
representatives are responsible for ensuring that State exercises 
prudent management and oversight of the award. The representatives 
receive an official designation letter when they are appointed that 
describes their authorities and responsibilities. Some of the grants 
officer representatives' authorities and responsibilities include the 
following:

* coordinating and consulting with the grantee on all programmatic, 
scientific, and/or technical matters that may arise in the 
administration of the grant;

* evaluating project performance to ensure compliance with the grant 
terms and conditions;

* assisting the grantee in problem identification and resolution;

* promptly notifying the grants officers in writing of any 
noncompliance or deviation in performance or failure to make progress;

* visiting the grantee's place of performance to evaluate progress or 
problems, with prior approval from the grants officers;

* promptly submitting findings to the grants officers through a trip 
report after visiting the grantee's location of performance;

* receiving and reviewing required grantee reports (progress, 
financial, or other) on behalf of the government to ensure they are 
timely and complete; and:

* preparing a statement of satisfactory performance, or a statement of 
any deviations, shortcomings, shortages, or deficiencies upon 
completion of the grant.

The grants officer representative designation letter also describes the 
limitations to the grants officer representative's authority. For 
example, the grants officer representative does not have the authority 
to modify or alter the grant or any of its terms and conditions.

However, not all staff responsible for monitoring the implementation of 
foreign assistance activities receive formal appointments as grants 
officer representatives. For example, PRM grant officials told us that 
PRM does not designate its staff as grants officer 
representatives.[Footnote 14] State's Procurement Executive officials 
could not tell us the extent to which staff from the six regional 
bureaus and the overseas posts were officially designated as grants 
officer representatives. PRM officials said the primary responsibility 
for monitoring PRM program activities rests with its refugee 
coordinators,[Footnote 15] and that these staff are aware of their 
oversight responsibilities although they do not receive a formal 
designation letter. Further, the officials said each PRM grant and 
cooperative agreement formally designates grant monitoring 
responsibilities. In addition, the PRM officials said that the bureau 
sends the refugee coordinators instructions on monitoring and 
evaluating the grants when it notifies them of grant awards.

State Uses Headquarters and Overseas Staff to Monitor Assistance 
Activities:

A variety of headquarters and overseas staff--regardless of whether 
they are officially assigned to a program or formally appointed as 
grants officer representatives--are responsible for monitoring foreign 
assistance activities. Monitoring is an important control to ensure 
that grantees comply with applicable rules and regulations. Federal 
monitoring requirements are detailed in the Code of Federal Regulations 
and OMB circulars such as OMB Circular A110, which, in part, states 
that federal agencies prescribe the frequency of performance reports, 
obtain financial information from grantees, and make site visits as 
needed.[Footnote 16] The grants officer determines the monitoring 
activities that will be required to ensure that a recipient is in 
adherence with department, bureau, and program requirements. State 
includes its monitoring requirements in the individual grant or 
cooperative agreement--which commits the department to exercise federal 
stewardship responsibility, including, but not limited to performing 
site visits; reviewing and responding to performance, technical, or 
subject matter, and financial reporting and audits--to ensure that the 
objectives, terms, and conditions of the award are accomplished.

The bureaus in our scope that obligated the greatest amount of 
development and humanitarian assistance funds--PRM and INL--have 
overseas staff specifically assigned to manage and monitor their 
programs. PRM has about 22 full-time Foreign Service officers serving 
as refugee coordinators at 18 overseas posts to oversee refugee 
programs. Many of the coordinators have regional responsibility over a 
number of countries, and are assisted by Foreign Service nationals. PRM 
processed 481 grant, cooperative agreement, and contribution funding 
actions in fiscal year 2006. INL, which primarily provides foreign 
assistance through bilateral agreements with foreign governments, uses 
about 35 Foreign Service officers and 428 Foreign Service nationals 
overseas who are assigned to manage its programs in about 47 locations 
overseas.

DRL and G/TIP rely mainly on headquarters staff to monitor their 
programs. DRL--which obligated considerably more funds than the 
remaining bureaus--uses its 36 headquarters policy analysts and program 
officers to monitor program implementation, including the overseas 
activities of the grantees. DRL staff monitor grant activities, as 
follows:

* maintaining contact with grantees, often through e-mail and meetings 
in Washington, D.C.;

* reading grantee quarterly reports to assess how well grantees are 
meeting their goals and objectives; and:

* holding semiannual, internal review panels to determine whether each 
grant requires follow-up.

DRL staff may also make monitoring trips to the projects in order to 
assess the grant. G/TIP, which receives a comparatively small amount of 
funds, uses a similar process for monitoring its centrally managed 
programs from headquarters. Although these bureaus use headquarters 
staff for monitoring, they also request assistance from the overseas 
posts. For example, DRL encourages the overseas posts to review 
proposals, attend events that grantees hosts in their country, send 
feedback to DRL, visit grantees regularly, and meet with DRL staff 
during their visits. G/'TIP also encourages overseas staff to visit its 
centrally managed grants. However, DRL officials stated that they 
cannot directly task overseas staff to monitor their programs, because 
any help overseas staff provide to DRL is beyond the overseas staffs' 
assigned duties.

Five of the six regional bureaus generally use their headquarters' desk 
officers and varying levels of assistance from the overseas posts to 
monitor their programs. The Bureau of Near Eastern Affairs--which 
obligated a small amount of funds compared with PRM and INL--has full- 
time coordinators for MEPI. All of these staff are locally engaged, and 
are located at five overseas posts in Oman, Bahrain, Lebanon, Egypt, 
and Morocco. In addition, overseas posts are responsible for monitoring 
the implementation of the small grants they award. Table 3 shows the 
primary location of staff primarily responsible for monitoring the 
implementation of the foreign assistance activities of the bureaus and 
offices within the scope of our review.

Table 3: Primary Monitoring Responsibilities:

Bureau/Office: International Narcotics and Law Enforcement; 
Headquarters staff: [Empty]; 
Overseas staff assigned to specific program: [Check]; 
Overseas staff not specifically assigned to program: [Empty].

Bureau/Office: Population, Refugees, and Migration; 
Headquarters staff: [Empty]; 
Overseas staff assigned to specific program: [Check]; 
Overseas staff not specifically assigned to program: [Empty].

Bureau/Office: Democracy, Human Rights, and Labor; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Empty].

Bureau/Office: Trafficking in Persons; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Empty].

Regional bureaus: European and Eurasian Affairs; 
Headquarters staff: [Empty]; 
Overseas staff assigned to specific program: [Check]; 
Overseas staff not specifically assigned to program: [Check].

Regional bureaus: Near Eastern Affairs; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Check]; 
Overseas staff not specifically assigned to program: [Check].

Regional bureaus: African Affairs; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Check].

Regional bureaus: Western Hemisphere Affairs; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Check].

Regional bureaus: East Asian and Pacific Affairs; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Check].

Regional bureaus: South and Central Asian Affairs; 
Headquarters staff: [Check]; 
Overseas staff assigned to specific program: [Empty]; 
Overseas staff not specifically assigned to program: [Empty].

Source: Department of State.

Note: The Office of the Global Aids Coordinator is not included because 
other U.S. agencies account for the use of Global HIV/AIDS funds.

[End of table]

State Does Not Use Strategic Workforce Planning to Support Its Foreign 
Assistance Efforts:

A key principle of strategic workforce planning is to define the 
critical skills and competencies that will be needed to achieve current 
and future programmatic goals.[Footnote 17] However, State does not 
have an accurate picture of the number and type of staff responsible 
for overseeing and monitoring foreign assistance responsibilities. 
Without this critical information, State cannot develop strategies, 
such as training, to address any gaps in the number, skills, and 
competencies of its workforce--another key strategic workforce planning 
principle. Internal control standards also require that all personnel 
possess and maintain a level of competence that allows them to 
accomplish their assigned duties.[Footnote 18] We found that State has 
inconsistent training and skills requirements for staff involved in 
foreign assistance oversight. For example, grants officers--who are 
responsible for the legal aspects of entering into, amending, and 
terminating awards--must meet educational and training requirements, 
while grants officer representatives in some State Bureaus--who are 
delegated some of these monitoring responsibilities--do not have to 
meet such requirements. In addition, grants officers responsible for 
awarding grants for several of the bureaus within the scope or our work 
and other officials whom we met with in State's Bureau of 
Administration expressed concern about their ability to handle their 
grant monitoring responsibilities because of workload, staffing, and 
training issues. Finally, State has not used strategic workforce 
planning to align the efforts of its recently established Office of the 
Director of Foreign Assistance to reform the foreign assistance budget 
with staffing and skill requirements.

State Has Not Determined Foreign Assistance Skills Requirements:

We have developed a model of strategic human capital planning to help 
agency leaders effectively use their personnel, or human capital, and 
determine how well they integrate human capital considerations into 
daily decisionmaking and planning for the program results they seek to 
achieve. Our human capital model is consistent with similar efforts by 
OMB and the Office of Personnel Management (OPM) to develop federal 
human capital standards.[Footnote 19] Under the principles of effective 
workforce planning an agency should determine the critical skills and 
competencies that will be needed to achieve current and future 
programmatic results. State needs people with foreign assistance 
management skills and competencies to achieve its development and 
humanitarian goals and objectives. Agencies can take a range of 
approaches to identifying current and future skills requirements, but 
they should be based on the collection of fact-based 
information.[Footnote 20] State has not taken such action for staff 
with foreign assistance management responsibilities. For example, there 
is no specific foreign assistance grant management skill set for 
Foreign Service officers, according to a senior Human Resources 
official. Moreover, State has never specifically examined foreign 
assistance workload indicators to identify resulting workforce needs, 
according to its workforce planners. Further, although the delivery of 
development and humanitarian assistance is a critical component of 
three of State's seven strategic goals it is not part of the official 
State mission as communicated by the current workforce plan.

State Has Not Collected Critical Information on Current Staff with 
Foreign Assistance Management Responsibilities:

The collection of information on critical skills and competencies 
needed to perform an agency's mission is one step in determining 
current and future human capital needs. Such information includes the 
number, type, and skills of staff involved in the oversight and 
monitoring of foreign assistance activities. However, State does not 
have complete and accurate information on staff that manage and monitor 
foreign assistance programs. We asked the bureaus and officers in our 
scope of work to provide information on the number and type of staff in 
headquarters and overseas posts that work on their development and 
humanitarian assistance programs and the amount of time they spend on 
those programs. Only 3 of the 10 bureaus could provide detailed 
information on overseas staff devoted to their programs. INL and PRM-- 
the two program bureaus with overseas staff assigned to their programs-
-were able to provide the number of headquarters and overseas staff 
devoted to their programs, while the Bureau of Near Eastern Affairs was 
also able to provide data on the number, type of staff, and percentage 
of time devoted to MEPI programs in 15 countries. However, the other 
bureaus could provide only estimates of overseas staff devoted to 
foreign assistance activities. A few bureaus, such as South and Central 
Asian Affairs, Western Hemisphere Affairs, and African Affairs, 
referred to the information they provided as best guesses. East Asian 
and Pacific Affairs Bureau officials said they had to query their 
overseas posts to obtain the staffing information they provided.

State officials attributed the difficulty in identifying current staff 
devoted to foreign assistance activities to a variety of factors. For 
one, State's primary role has traditionally been to implement U.S. 
foreign policy. State bureaus and offices manage foreign assistance 
programs in support of their foreign policy objectives, and some staff 
in policy positions may also work on foreign assistance programs. 
Therefore, it is difficult to separate the foreign assistance 
activities from State's diplomatic functions, according to State 
resource managers. Moreover, State's mission planning process only 
tracks staff time by strategic objective and cannot identify staffing 
devoted to a specific program.

State workforce planners said they do not have a systematic way of 
identifying personnel working on foreign assistance unless it is 
obvious from their job title. In response to our request for 
information, the workforce planners were able to identify about 300 
foreign assistance-related full-time positions in headquarters 
functional bureaus. They said State's most recent domestic staffing 
model does not contain the critical information necessary to identify 
foreign assistance-related functions in the regional bureaus.

Furthermore, State does not have a systematic way of identifying all 
staff officially designated as grants officer representatives, because 
State does not maintain a comprehensive list of these designees. Grants 
officers stated that the letters designating the grants officer 
representatives are included in the grants file; however, State's 
current grants database management system does not capture information 
on grants officer representatives, according to Administrative Bureau 
procurement officials. Thus there is no systematic workforce 
information on staff to whom foreign assistance responsibilities are 
delegated. Moreover, it is not clear whether staff with grants 
management responsibility who are not officially appointed as grants 
officer representatives are bound by the same responsibilities, 
authorities, and limitations described in the designation letter.

State Does Not Have Consistent Training Requirements for Staff Managing 
Foreign Assistance Activities:

In accordance with internal control standards all personnel should 
possess and maintain a level of competence that allows them to 
accomplish their assigned duties, as well as understand the importance 
of developing and implementing good internal control. This includes 
identifying appropriate knowledge and skills as well as providing 
needed training.[Footnote 21] However, as State does not have complete 
data that would allow it to identify any gaps in the numbers, skills, 
and competencies it needs to manage foreign assistance programs and 
develop strategies--such as providing training--to address those gaps, 
State cannot assure itself that all employees who manage and monitor 
foreign assistance activities have the necessary skills.

We found that State has inconsistent training and skills requirements 
for its staff involved in foreign assistance oversight. For example, 
grants officers must meet a number of requirements under State Grant 
Policy Directive 1 to obtain a Grants Officer Warrant to award federal 
assistance. This directive establishes State's policy that grants 
officers possess the minimum qualifications necessary to ensure that 
federal assistance agreements issued by State are sound and in 
compliance with laws and regulations. The directive requires domestic 
applicants to meet specific education and training qualifications to 
obtain a grants warrant--such as completion of a 56-hour course in 
grants management training and 4-year course of study leading to a 
bachelor's degree. The warrant limits the dollar amount of awards the 
officers can make. In contrast, State does not have agencywide training 
requirements for grants officer representatives who are often delegated 
some of the grants officers' oversight responsibilities. For example, 
State Policy Directive 16 states that education and special training 
may be considered when designating grants officer representatives, but 
it does not provide specifics on what training and education to 
consider. Further, grants officers do not have control over whether or 
not the grants officer representatives are qualified, because the 
bureau for which the assistance award is made generally appoints the 
grants officer representative when it submits the award package to the 
grants officer for final processing. For example, Near Eastern Affairs 
Bureau and INL grants officers stated that program staff with subject 
area knowledge are designated as grants officer representatives and 
that these staff do not have to meet any specific training requirements.

Overseas staff with foreign assistance management responsibilities also 
do not always have to meet foreign assistance management specific 
training or experience requirements. For example, INL officials said 
that Foreign Service officers applying for their bureau's overseas 
positions did not have to meet any specialized management skill 
requirements. INL human resources officials added that INL has 
difficulty matching staff with the assignments because there is no 
guidance on skills requirements. Further, some DRL and G/TIP officials 
stated that overseas staff generally lacked the training to monitor 
their grants. Moreover, State's Inspector General reported that Foreign 
Service officers overseas with MEPI responsibilities lacked grants 
related training. The Inspector General further reported that political 
and economic officers supporting small bilateral MEPI grants and larger 
regional initiatives did not have grants training and showed an 
uncertain grasp of their oversight responsibilities and of MEPI 
expectations.[Footnote 22] Lack of properly trained staff could 
negatively impact State's ability to effectively deliver foreign 
assistance, and would be an internal control weakness that puts grants 
at risk.

Several of the Administration Bureau and Near Eastern Affairs Bureau 
grants officers we interviewed recommended that all grants officer 
representatives receive training, such as the grants management courses 
offered by FSI: "Introduction to Grants and Cooperative Agreements for 
Federal Personnel" and "Monitoring Grants and Cooperative Agreements." 
The former course is required for Public Diplomacy officers 
substantially involved in pre and postaward assistance processes 
overseas. Any Federal personnel responsible for overseeing 
administrative, financial, or program performance of grant recipients 
would benefit from the latter class, according to the FSI course 
catalog.

Although State does not have agencywide training requirements, some 
individual bureaus do. For example, DRL has internal training 
requirements for bureau staff who serve as grants officer 
representatives, requiring them to complete the two FSI classes on 
grants management, according to DRL officials. In addition, PRM 
officials stated that the bureau--which does not designate grants 
officer representatives--requires its headquarters and overseas staff 
to take the FSI's Population, Refugee and Migration Officers Monitoring 
and Evaluation Workshop. FSI also offers a week-long introductory 
orientation for staff who work on refugee issues led by PRM officials.

Moreover, an FSI survey in response to employee requests for grants 
management training suggests that Foreign Service officers overseas 
recognize that there is a gap in their foreign assistance management 
skills. FSI officials stated that the Institute conducted a needs 
assessment, including a survey, in response to anecdotal information 
about the need for the training. The officials said that based on the 
survey responses, FSI created a new training course--Managing Foreign 
Assistance Awards Overseas. According to FSI, the new training was 
designed to meet the changing needs of Foreign Service officers under 
the Diplomatic Readiness and Transformational Diplomacy Initiatives. 
The 3-day elective course is geared toward economic and political 
officers who need to learn the fundamentals of assistance awards 
management and who will have project management or oversight 
responsibilities. According to FSI, the course targets officers who 
will design, develop, and oversee assistance programs at post in 
support of mission performance plan goals, and is not geared toward 
officers providing assistance on activities managed from headquarters. 
FSI began offering the course in April 2007. The FSI officials said 
they were not aware of any additional training needs or proposed 
training related to foreign assistance management.

State Officials Concerned About Department's Ability to Effectively 
Manage Grants:

Grants officers and other officials whom we met with expressed concern 
about their ability to handle their grant management responsibilities 
to ensure that federal funds are being spent as intended. For example, 
we interviewed all five Administrative Bureau grants officers 
responsible for awarding grants for some of the bureaus and offices in 
our scope. We also interviewed Bureau of Near Eastern Affairs and INL 
grants officers. The Administrative Bureau grants officers who are 
responsible for much of State's development and humanitarian assistance 
awards stated that they did not have sufficient time to fully oversee 
the implementation of the grants, including pre and postaward 
activities. Preaward activities include determining the level of 
competition, soliciting the proposal, and selecting the grantee. 
Postaward activities include the monitoring required to ensure a 
recipient is in adherence with State, bureau, and program requirements.

Various officials with whom we spoke expressed concerns about preaward 
management activities. Two of the Administrative Bureau grants officers 
told us they were concerned about whether program and regional bureau 
staff were sufficiently knowledgeable to solicit proposals and 
competitively select grantees. These grants officers stated they 
generally are not involved in the process for soliciting proposals and 
selecting the grantee because of their workload. Instead, the program 
bureau is responsible for the review and selection of assistance 
recipients prior to the award. The grants officers said that, as a 
result, they did not know whether the solicitations complied with 
relevant laws and regulations. For example, one of the grants officers 
did not believe a program bureau selecting grantees had sufficiently 
advertised its grant solicitations to reach the most potential grantees 
possible. Other State officials with whom we met raised this same 
issue. Moreover, in June 2006, State's Inspector General raised 
concerns about the lack of competition for some foreign assistance 
awards, reporting that PRM had not consistently followed State or U.S. 
government policies that require applications for federal assistance to 
be solicited in a manner that provides for competition.[Footnote 23] In 
response, PRM established policies and procedures that require that all 
awards are advertised and that relevant State regulations to justify 
noncompetitive awards are complied with, according to PRM officials.

The Administrative Bureau grants officers and other officials with whom 
we spoke also discussed postaward activities. For example, three of the 
grants officers told us they were concerned about the lack of time they 
had to devote to the grants after funds are obligated. They said they 
receive a number of program and financial reports from the grantees at 
the same time and consequently do not have enough time to thoroughly 
review them. They said that they rely on the grants officer 
representatives, who are not subject to agencywide training 
requirements, to review the reports and notify them of problems. The 
grants officers further stated that their workload did not permit them 
to close out the grants and that they had to rely on what the grantee 
reported.

Grants officers and other officials also discussed issues related to 
site visits to monitor the grantees. For example, Administrative Bureau 
grants officers expressed concerns over their lack of opportunity to 
make site visits. They said that the program bureaus responsible for 
the grants would have to set aside travel funds for them to travel, but 
that this is rarely done. Most of the grants officers we interviewed 
said that they have not traveled overseas for monitoring visits and 
that they rely on the grants officer representatives to perform this 
duty. However, some of the Administrative and Near Eastern Affairs 
Bureau grants officers said the grants officer representatives do not 
consistently inform them of upcoming site visit. Grants Policy 
Directive 16 requires the grants officer representatives to obtain 
prior approval from the grants officer before visiting the grantee's 
place of performance to evaluate progress or performance. For example, 
one of the grants officer said the grants officer representative does 
not consult with her on whether there are financial issues to be 
addressed, and another stated that the grants officer representatives 
focus more on programmatic rather than management or financial issues. 
Both stated that they do not receive any reports after site visits.

We also met with about 20 DRL program and policy officers who serve as 
grants officer representatives, and they generally indicated that grant 
oversight would be improved by more frequent site visits to monitor 
grantee activity.[Footnote 24] The DRL grants officer representatives 
said they make site visits as workload, travel funds, and conditions in 
the country permit. A G/TIP grants officer representative expressed 
similar concerns, stating that G/TIP does not have the time or the 
budget to visit every grantee. State's Inspector General has found the 
lack of monitoring to be an issue in the past, and reported in 2005 
that G/TIP did not adequately monitor its grantee activities. The 
report found that the grants officer for G/TIP relied on a G/TIP grants 
officer representative who in turn relied on overseas posts to monitor 
grantee activity. The Inspector General found very few embassy 
evaluations verifying monitoring had been occurring and recommended 
that G/TIP improve its recordkeeping.[Footnote 25]

State Has Not Yet Integrated Workforce Planning into Foreign Assistance 
Reform Efforts:

State is implementing foreign assistance budgetary reforms without 
considering the potential impact of these reforms on its staffing and 
skills requirements, which does not conform to strategic workforce 
principles. One such principle is that an agency's management lead the 
effort to align its human capital program with current and emerging 
mission and programmatic goals.[Footnote 26] The Secretary of State 
recently established the F Bureau within State to serve as an umbrella 
leadership structure for aligning and coordinating all foreign 
assistance, policy, planning, and oversight. Since its establishment, 
the F Bureau has developed a strategic framework for foreign assistance 
and established new priority objectives. The budget reforms could 
result in some countries and programs receiving more funding, while 
others receive less. Such changes could shift where staff with foreign 
assistance responsibilities are needed from one bureau to another or 
from headquarters to overseas missions. For example, the fiscal year 
2008 budget request includes INCLE funds for many countries that had no 
such funding in previous years. However, as of July 2007, State had not 
begun to align human capital resources with the reforms, according to a 
senior F Bureau official. The official said that the F Bureau would 
eventually address human capital requirements, but he did not provide a 
time frame. Further, State's Human Resources Bureau officials told us 
they had not attended meetings in which foreign assistance budget 
decisions were made that could potentially impact human capital 
requirements. Moreover, the Human Resources Bureau had not taken any 
workforce planning actions related to F Bureau reform efforts, and its 
future role had not been determined. Consequently, the impact of the F 
Bureau reforms on foreign assistance staffing and skills requirements 
is not clear to State officials.

Conclusions:

Strategic workforce planning focuses on developing long-term strategies 
for acquiring, developing, and retaining an organization's total 
workforce to meet the needs of the future. A key principle of strategic 
workforce planning is to define the critical skills and competencies 
that will be needed to achieve current and future programmatic goals. 
However, despite its increasing role in development and humanitarian 
assistance, State has limited data to determine whether department 
staff responsible for managing and monitoring the programs have 
sufficient skills to ensure that applicable U.S. laws and regulations 
are being complied with and U.S. dollars are being spent as intended. 
Moreover, bureaus and offices that manage development and humanitarian 
assistance programs could not readily provide data on staffing devoted 
to foreign assistance activities, particularly overseas staffing. In 
accordance with human capital principles and internal control 
standards, agencies should have individuals with specialized knowledge, 
skills, and abilities necessary to perform complex and technical 
administrative responsibilities--such as managing grants--effectively. 
However, we found that State does not have departmentwide skills and 
training requirements for all staff who are formally or informally 
delegated some of the oversight and monitoring responsibilities of 
grants officers, who have formal responsibility for overseeing grants.

Recommendations:

We recommend that the Secretary of State (1) take steps to define the 
skills and competencies the department's employees need to manage 
foreign assistance responsibilities, including developing information 
on the number and type of staff who are currently managing foreign 
assistance programs, their roles and responsibilities, workload, 
experience, and training and (2) develop a strategy to address any gaps 
it identifies.

Agency Comments and Our Evaluation:

The Department of State provided written comments on a draft of this 
report. These comments and our response are reprinted in appendix IV. 
State also provided technical comments, which we have incorporated into 
this report as appropriate.

In commenting on a draft of this report, the Department of State 
generally concurred with the report's findings, conclusions, and 
recommendations. To address the recommendations State plans to (1) 
define critical skills and competencies needed by all department 
employees managing foreign assistance, (2) align workforce planning 
strategies with the management of foreign assistance programs 
departmentwide, (3) review the overseas staffing and domestic staffing 
models to determine if refinements are required to the components that 
address foreign assistance programs, (4) review the workforce plan to 
determine where enhancements to include aspects of foreign assistance 
functions are warranted, and (5) consider further training of personnel 
with grants management responsibilities.

Although State agreed with our recommendations, the letter expressed 
concern that the draft report did not adequately reflect the 
department's current oversight of its foreign assistance programs. 
State provided a detailed description of how PRM monitors and evaluates 
its programs as an example. We noted State's concerns in the results in 
brief section of this report and have included additional details on 
PRM's monitoring efforts as appropriate.

We are sending this report to other interested Members of Congress and 
to the Secretary of State. We will also make copies available to others 
upon request. In addition, the report will be available at [hyperlink, 
http://www.gao.gov].

If you or your staff have any questions about this report, please 
contact me at (202) 512-4128 or fordj@gao.gov. Contact points for our 
offices of Congressional Relations and Public Affairs may be found on 
the last page of this report. GAO staff who made major contributions to 
this report are listed in appendix V.

Sincerely yours,

Signed by: 

Jess T. Ford: 
Director, International Affairs and Trade:

[End of section]

Appendix I: Scope and Methodology:

To determine the size and scope of the Department of State's (State) 
development and humanitarian assistance, we first reviewed U.S. budget 
documents to identify funding supporting U.S. foreign assistance, as 
well as State's part in supporting these overall efforts. We then 
reviewed the portion of the U.S. budget that funded development and 
humanitarian assistance and used State allotment reports to capture the 
fiscal accounts that were available to State for obligation between 
fiscal years 2000 and 2006.

To identify overall funding supporting U.S. government foreign 
assistance activities, we reviewed the U.S. budget general fund to 
identify International Affairs (function 150) budget accounts. Function 
150 budget accounts are classified by the Office of Management and 
Budget (OMB)[Footnote 27] as those related to:

* international development and humanitarian assistance (function 151),

* international security assistance (152),

* the conduct of foreign affairs (153),

* foreign information and exchange activities (154), and:

* international financial programs (155).

We focused on the general fund because it contains the fiscal accounts 
that are funded from regular congressional appropriations, as opposed 
to accounts that are nonbudgetary or receive appropriations from other 
general fund accounts, or trust funds that hold foreign government 
payments, gifts, or contributions. To capture funds available for 
obligation, including the congressional appropriation as well as funds 
carried over from the previous year, we used the amounts shown on line 
23.90 (total budgetary resources available for obligation) of the 
program and financing table of the Department of State and Other 
International Programs budget appendix for fiscal years 2002 through 
2008.[Footnote 28] We used the budgets for these years because they 
have final (actual) amounts for fiscal years 2000 through 2006. If line 
23.90 was not applicable for a certain account, such as when no 
unobligated funds were being carried over, we used line 22.00 (new 
budget authority). For accounts that had not received new funds, we 
used line 21.40 (unobligated balance brought forward from the previous 
year).

To identify the 150 budget accounts from which State received funding, 
we used Treasury budget identification codes as well as assistance 
account information obtained from State's office of the director of 
foreign assistance. We also referred to Treasury Financial Management 
Service's combined statement on appropriations and outlays to identify 
accounts from which State received 150 funds and accounts State sent to 
other agencies, such as the Global HIV/AIDS Initiative account. From 
the function 150 fiscal accounts we separated out development and 
humanitarian budget lines (function 151) as well as the economic 
support fund. While the economic support fund is not a function 151 
account, we included it in our scope of development and humanitarian 
assistance fiscal accounts because it was a primary account that State 
used for funding this type of assistance.

To identify State's share of the 151 account, we used allotment reports 
provided by State's resource management office that reported how much 
development and humanitarian assistance State received annually, by 
fiscal account. These allotment amounts included funds carried over 
from the previous year, and so represented funds available to State for 
obligation. We used transfer data from State's resource management 
office to identify transfers of the economic support fund and other 
fiscal accounts to the International Narcotics Control and Law 
Enforcement account (INCLE) and the Andean Counterdrug Initiative. We 
determined State's allotment and transfer information was sufficiently 
reliable for our purposes, through (1) discussions with State resource 
management officials and (2) cross-checks with the U.S. budget 
appendix, the Treasury Financial Management Service's combined 
statement, and publicly available information from the U.S. Agency for 
International Development (USAID).

To identify State's approaches to managing programs, we reviewed 
program information, including obligations data, monitoring plans, trip 
report templates, grant policy directives, and grants data. For the 
purposes of this review, we defined foreign assistance management as 
obligating funds, selecting grantees, making assistance awards, and 
monitoring the implementation of development and humanitarian 
assistance programs. The sources of the obligations data were excel 
spreadsheets used to track transactions, including obligations and 
State's central financial management system. We reviewed the data for 
reasonableness and consistency of methodology and discussed the 
accuracy of the data with knowledgeable officials at the bureaus and 
offices that provided the data. Based on our analysis and discussions 
with the officials, we determined that these data are sufficiently 
reliable for our purposes. We also obtained information on the number 
of grants from State's grants management database, but, as mentioned in 
this report, we determined this information was not reliable; and 
therefore, we did not use these data as support of our findings.

To assess foreign assistance human capital requirements, we reviewed 
staffing, workload, workforce planning documents, and data from State's 
Workforce Plan. We also reviewed our reports on human capital 
management and strategic workforce planning and consulted with GAO 
experts on these issues. We also assessed the extent to which certain 
management functions related to determining skills and training 
requirements met internal control standards for the federal government. 
We interviewed agency officials at the Bureau of Human Resources, 
Bureau of Resource Management, the Foreign Service Institute, and the 
State's Office of the Inspector General. We also discussed staffing and 
skills requirements with all of the program and regional bureaus in our 
scope.

The bureaus and offices in our scope included the Bureaus of Democracy, 
Human Rights, and Labor; International Narcotics and Law Enforcement 
Affairs; Population, Refugees, and Migration; the Office of the U.S. 
Global AIDS Coordinator, the Office to Monitor and Combat Trafficking 
in Persons, and all of the regional bureaus: African Affairs; East 
Asian and Pacific Affairs; European and Eurasian Affairs; Near Eastern 
Affairs; South and Central Asian Affairs; and Western Hemisphere 
Affairs. We also met with officials of the Office of the Director of 
Foreign Assistance; Bureau of Administration, Office of the Procurement 
Executive; and USAID. We interviewed a non-statistical sample of 11 
grants officers that included 5 officers from the bureau responsible 
for awarding grants for all of the bureaus we examined. We also 
interviewed another non-statistical sample of 21 program and policy 
officers that serve as grant officer representatives. We selected these 
individuals to ensure that we covered the range of actual grant 
officers as well as the program and policy officers that serve as grant 
officers. We reviewed State's fiscal year 2005 Performance and 
Accountability Report, publicly available assistance account obligation 
information, and the foreign assistance framework developed by the 
Office of the Director of Foreign Assistance to identify State program 
bureaus with comparable assistance activities to USAID. We excluded 
bureaus that managed military, antiterrorism, and cultural and 
educational exchange programs. With the exception of the regional 
bureaus, we also excluded some bureaus and offices managing 
developmental and humanitarian assistance programs obligating less than 
$20 million.

We conducted our review between August 2006 and August 2007 in 
accordance with generally accepted government auditing standards:

[End of section]

Appendix II: Amounts Available from Each Part of the International 
Affairs (function 150) Budget, Fiscal Years 2000 through 2006 (Dollars 
in millions):

Part: 151: International Development and Humanitarian Assistance; 
2000: $25,580; 
2001: $25,580; 
2002: $28,453; 
2003: $35,361; 
2004: $52,695; 
2005: $48,690; 
2006: $44,287.

Part 152: International Security Assistance; 
2000: 5,633; 
2001: 4,568; 
2002: 5,289; 
2003: 7,077; 
2004: 5,321; 
2005: 6,128; 
2006: 5,696.

Part: 153: Conduct of Foreign Affairs; 
2000: 8,871; 
2001: 9,884; 
2002: 11,227; 
2003: 11,052; 
2004: 12,297; 
2005: 14,690; 
2006: 14,891.

Part 154: Foreign Information and Exchange Activities; 
2000: 883; 
2001: 954; 
2002: 1,092; 
2003: 1,181; 
2004: 1,156; 
2005: 1,146; 
2006: 1,316.

Part 155: International Financial Programs; 
2000: 26,616; 
2001: 31,848; 
2002: 29,976; 
2003: 31,396; 
2004: 28,559; 
2005: 24,635; 
2006: 18,039.

Total; 
2000: $67,583; 
2001: $72,834; 
2002: $76,037; 
2003: $86,067; 
2004: $100,028; 
2005: $95,289; 
2006: $84,229.

Source: GAO analysis of International Affairs (function 150) budget.

Note: Fiscal years 2003 through 2006 included supplemental funding for 
relief and reconstruction in Iraq.

[End of table]

[End of section]

Appendix III: State's Available Funding from Development and 
Humanitarian Assistance Fiscal Accounts for Fiscal Years 2000 through 
2006 Dollars in millions): 

Fiscal accounts: Migration and refugee assistance; 
2000: $770; 
2001: $721; 
2002: $813; 
2003: $841; 
2004: $831; 
2005: $904; 
2006: $900; 
Total: $5,781.

Fiscal accounts: International Narcotics Control and Law Enforcement; 
2000: $382; 
2001: $354; 
2002: $476; 
2003: $470; 
2004: $589; 
2005: $1,285; 
2006: $1,599; 
Total: $5,155.

Fiscal accounts: Andean Counterdrug Initiative; 
2000: $825; 
2001: $95; 
2002: $449; 
2003: $700; 
2004: $637; 
2005: $620; 
2006: $554; 
Total: $3,880.

Fiscal accounts: Iraq reconstruction supplemental; 
2000: N/A; 
2001: N/A; 
2002: N/A; 
2003: $39; 
2004: $1,205; 
2005: $684; 
2006: $282; 
Total: $2,210.

Fiscal accounts: International organizations; 
2000: $309; 
2001: $302; 
2002: $300; 
2003: $293; 
2004: $298; 
2005: $303; 
2006: $308; 
Total: $2,113.

Fiscal accounts: Economic support fund; 
2000: $28[A]; 
2001: $76; 
2002: $296; 
2003: $198; 
2004: $302; 
2005: $371; 
2006: $382; 
Total: $1,654.

Fiscal accounts: Assistance for Eastern Europe and the Baltic States; 
2000: $2[A]; 
2001: $143; 
2002: $127; 
2003: $118; 
2004: $125; 
2005: $130; 
2006: $111; 
Total: $756.

Fiscal accounts: Assistance for the Independent States of the Former 
Soviet Union; 
2000: $27[A]; 
2001: $98; 
2002: $87; 
2003: $126; 
2004: $99; 
2005: $123; 
2006: $118; 
Total: $679.

Fiscal accounts: Emergency refugee and migration assistance; 
2000: $49; 
2001: $86; 
2002: $78; 
2003: $80; 
2004: $69; 
2005: $44; 
2006: $47; 
Total: $453.

Fiscal accounts: Global HIV/AIDS Initiative; 
2000: N/A; 
2001: N/A; 
2002: N/A; 
2003: N/A; 
2004: $14; 
2005: $77; 
2006: $251; 
Total: $342.

Fiscal accounts: International disaster and famine assistance; 
2000: N/A; 
2001: N/A; 
2002: N/A; 
2003: N/A; 
2004: $42; 
2005: $63; 
2006: N/A; 
Total: $104.

Fiscal accounts: Democracy fund; 
2000: N/A; 
2001: N/A; 
2002: N/A; 
2003: N/A; 
2004: N/A; 
2005: N/A; 
2006: $94; 
Total: $94.

Fiscal accounts: Tsunami fund; 
2000: N/A; 
2001: N/A; 
2002: N/A; 
2003: N/A; 
2004: N/A; 
2005: $10; 
2006: $9; 
Total: $19.

Fiscal accounts: Child survival and health; 
2000: N/A; 
2001: N/A; 
2002: $4[A]; 
2003: $5[A]; 
2004: $4[A]; 
2005: $4[A]; 
2006: N/A; 
Total: $16.

Fiscal accounts: Development assistance; 
2000: $3[A]; 
2001: $3[A]; 
2002: N/A; 
2003: $2; 
2004: $0; 
2005: $4[A]; 
2006: $0 
Total: $8.

Fiscal accounts: Total; 
2000: $2,396; 
2001: $1,879; 
2002: $2,628; 
2003: $2,873; 
2004: $4,215; 
2005: $4,618; 
2006: $4,655 
Total: $23,264.

Source: GAO analysis of International Affairs (function 150) budget and 
State allotment reports.

Note: Amounts capture funding from certain fiscal accounts, such as the 
economic support fund account and the assistance for Eastern Europe and 
the Baltic States account that State received but then transferred into 
the international narcotics control and law enforcement account.

[A] Amounts that are primary allocations to State from USAID. While 
these amounts remained on USAID's budget, State had authority to 
obligate the funds.

[End of table]

[End of section]

Appendix IV: Comments from the Department of State:

United States Department of State: 
Assistant Secretary for Resource Management and Chief Financial 
Officer: 
Washington, D.C. 20520: 

September 14 2007: 

Ms. Jacquelyn Williams-Bridgers:
Managing Director: 
International Affairs and Trade: 
Government Accountability Office: 
441 G Street, N.W.: 
Washington, D.C. 20548-0001: 

Dear Ms. Williams-Bridgers:

We appreciate the opportunity to review your draft report, "Department 
Of State: Human Capital Strategy Does Not Recognize Foreign Assistance 
Responsibilities," GAO Job Code 320449.

The enclosed Department of State comments are provided for 
incorporation with this letter as an appendix to the final report.

If you have any questions concerning this response, please contact 
Peggy Hoyle, Policy Coordination Director, Office of the Director of 
Foreign Assistance, at (202) 647-2624.

Sincerely,

Signed by: 

Marilyn P. Wiles (Acting):

cc: GAO — Adam Cowles:
F — Henrietta Fore (Acting): 
State/OIG — Mark Duda: 

Department of State Comments on GAO Draft Report:

Department Of State: Human Capital Strategy Does Not Recognize Foreign 
Assistance Responsibilities (GAO-07-1153, GAO Code 320449): 

Thank you for allowing the Department of State the opportunity to 
comment on the draft report, "Department of State: Human Capital 
Strategy Does Not Recognize Foreign Assistance Responsibilities." We 
appreciate the recommendations offered by the GAO therein.

We agree that there is value in researching and establishing a specific 
set of foreign assistance skills, to include grant management, for both 
Foreign Service Officers and Civil Service Program Managers responsible 
for foreign assistance implementation. The Department's Bureau of Human 
Resources (HR) will define critical skills and competencies needed by 
all Department employees managing foreign assistance, working with the 
Office of the Director of Foreign Assistance (F). HR can provide the 
analytical skills required to identify competency gaps, which may be 
used by F and other bureaus in determining hiring strategies and 
training requirements for employees working and managing foreign 
assistance programs. Recently, HR partnered with F to develop position 
descriptions and then classified the positions with major foreign 
assistance components. These descriptions, along with expert knowledge 
from bureau managers and F, will be key in defining the required 
critical skills and competencies and enabling the alignment of 
workforce planning strategies with the management of foreign assistance 
programs Department-wide.

We note the Bureau of Administration (A) is currently involved with a 
government-wide working group under the auspices of the Grants Policy 
Committee that will establish competencies, skills and training, and 
certification programs at a core level for civil service grants 
professionals in federal awarding agencies, pass-through entities, and 
recipients. A Bureau will coordinate with HR to ensure that HR benefits 
from developments arising from this forum which might be useful with 
respect to defining skills for foreign assistance.

In terms of the staffing models, HR plans to review the overseas and 
domestic staffing models to determine if refinements are required to 
the components that address foreign assistance programs. The models, 
which are aligned with the Department's strategic goals, already 
intertwine aspects of foreign assistance as they apply in each 
strategic goal and related priorities. HR will also review the 
Department's workforce plan to determine where enhancements to include 
aspects of foreign assistance functions are warranted. We anticipate 
that these changes will be based on the gap analysis of critical skills 
and competencies.

To the extent resources permit, the Department will consider further 
training of grants personnel and grants management, especially in light 
of the increases in foreign assistance programs. Greater centralization 
of the grants business management function and increased staffing 
levels, in conjunction with adequate travel funding to ensure adequate 
oversight of grantees, is a key component for successful grants 
management.

As above, while the Department is taking steps consistent with the 
GAO's recommendation, we are concerned that the draft report does not 
adequately reflect the Department's oversight of its foreign assistance 
programs. The Report does not recognize the significant 
responsibilities and capacity for program monitoring and evaluation 
that currently exist within the Department. The case of the Bureau of 
Population, Refugees and Migration (PRM) provides an example.

PRM program officers in every office in Washington have monitoring and 
evaluation (M&E) responsibilities, particularly those in regional 
assistance and refugee admissions offices, but also officers 
responsible for the USG relationship with multilateral partners (UNHCR, 
ICRC, IOM), as well as policy, budget and grants officers. Washington-
based program officers travel at least annually to monitor programs in 
the field, supplementing the work of PRM's Refugee Coordinators, who 
hold primary responsibility for field monitoring.

In addition to field travel, PRM staff conduct ongoing desk monitoring 
by reviewing program and financial reports, triangulating information 
about field conditions with awardees' reporting, communicating 
regularly with awardees to address concerns and provide guidance on 
program progress, meeting with key stakeholders, and consulting 
independent or third-party information sources. In FY 2006, PRM program 
officers and Refugee Coordinators reported through formal channels the 
results of their monitoring and evaluation of 74% of PRM's foreign 
assistance programs. 

While staff in the Bureau's Comptroller's office have formal training 
and certification as grants officers, PRM program officers receive 
significant training to be able to monitor and evaluate foreign 
assistance programs according to international humanitarian standards 
and Department strategic priorities. The Bureau's annual Monitoring & 
Evaluation Workshop, while located at the Foreign Service Institute, is 
organized and conducted largely by experienced PRM staff and technical 
experts (e.g., colleagues from the Centers for Disease Control and 
Prevention). This week-long course teaches basic monitoring and 
evaluation methods (e.g., how to write strong program objectives & 
indicators), as well as standards for humanitarian response across all 
program sectors, such as health and nutrition, water and sanitation, 
shelter, gender-based violence, etc. The course is required for all 
incoming PRM staff, including Washington-based program officers and 
field-based Refugee Coordinators.

In addition to its annual M&E Workshop, the PRM Bureau conducts semi-
monthly training sessions on specific M&E topics throughout the year 
for all Washington-based PRM staff. Information from these sessions is 
posted on PRM's intranet site, making the training materials accessible 
to PRM's staff overseas. To support Bureau-wide responsibilities for 
M&E, PRM's Office of Policy and Resource Planning includes a small M&E 
unit dedicated to organizing training, developing guidance and tools, 
reviewing program objectives, indicators and reports, and providing 
tailored guidance for field monitoring. This unit conducts staff 
surveys and analyzes the PRM policies and procedures to identify gaps 
in M&E skills and capacities and develop training and other tools 
accordingly. 

[End of section]

Appendix V: GAO Contact and Staff Acknowledgments:

GAO Contact:

Jess Ford (202) 512-4128:

Staff Acknowledgments:

In addition to the individual named above, Adam Cowles (Assistant 
Director); Donald Morrison, and La Verne Tharpes made key contributions 
to this report. The team benefited from the expert advice and 
assistance of Martin de Alteriis, Joe Carney, William Doherty, Clarette 
Kim, Grace Lui, Jeremy Sebest, and Mona Sehgal.

[End of section]

Footnotes: 

[1] Our scope of work represents a subset of the foreign assistance 
programs that State is responsible for and does not include military, 
antiterrorism, cultural and educational exchange programs, and some 
assistance programs receiving less than $20 million.

[2] Amount includes about $6 billion of economic support funding.

[3] From fiscal year 2000 through 2006 development and humanitarian 
assistance, including economic support funding, increased from $26 
billion to $44 billion.

[4] In fiscal year 2006 State's development and humanitarian 
assistance, including economic support funding, was 22 percent of 
State's total funding through the International Affairs budget. 

[5] USAID's status as an independent organization with an administrator 
reporting directly to the Secretary of State remains unchanged.

[6] State also uses funding from the international narcotics control 
and law enforcement account to fund its efforts to combat human 
trafficking.

[7] From fiscal year 2000 through fiscal year 2006, development and 
humanitarian assistance funds available to State for obligation from 
current year appropriations rose from $2.1 billion to $3.4 billion.

[8] Emergency Wartime Supplemental Appropriations Act, 2003, Pub. L. 
No. 108-11, 117 Stat. 559; Emergency Supplemental Appropriations Act 
for Defense and for the Reconstruction of Iraq and Afghanistan, 2004, 
Pub. L. No. 108-106, 117 Stat. 1209 (2003); Emergency Supplemental 
Appropriations Act for Defense, the Global War on Terror, and Tsunami 
Relief, 2005, Pub. L. No. 109-13, 119 Stat. 231; Emergency Supplemental 
Appropriations Act for Defense, the Global War on Terror, and Hurricane 
Recovery, 2006, Pub. L. No. 109-234, 120 Stat. 418.

[9] DRL also received an appropriation through the Democracy Fund in 
fiscal year 2006.

[10] See next section for a report on State's obligated, or committed 
assistance funding. 

[11] INL, and to a lesser extent, PRM, also use contracts to deliver 
foreign assistance, according to bureau officials.

[12] This amount includes operating expenses, voluntary contributions, 
and contracts as well as grants and cooperative agreements.

[13] We cannot attest to the reliability of this information due to 
problems State has identified with the quality of its grants management 
database. The department has identified a number of problems with the 
accuracy and completeness of the data. State is undertaking corrective 
actions. State's long-term solution is the joint assistance management 
system, which will serve as the mandatory system of record for all 
assistance actions awarded by State both domestically and overseas. 
However, implementation of this system is estimated for fiscal year 
2009 at the earliest.

[14] PRM plans to revise its procedures to implement the grants policy 
directive requiring formal designation of a grants officer 
representative.

[15] State officials later told us that PRM program officers in 
Washington, particularly those in regional assistance and refugee 
admissions offices, have monitoring and evaluating responsibilities.

[16] OMB, Circular A-110, Uniform Administrative Requirements for 
Grants and Agreements with Institutions of Higher Education, Hospitals, 
and Other Non-Profit Organizations.

[17] GAO, Human Capital: Key Principles for Effective Strategic 
Workforce Planning, GAO-04-39, (Washington, D.C.: Dec. 11, 2003).

[18] See GAO's Standards for Internal Control in the Federal 
Government, GAO/AIMD-00-21.3.1 (Washington, D.C.: November 1999). The 
five standards for internal control include: control environment, risk 
assessment, control activities, information and communications, and 
monitoring. One factor in the internal control environment is 
management's commitment to competence. See also Internal Control 
Management and Evaluation Tool, GAO-01-1008G (Washington, D.C.: August 
2001).

[19] In 2001, OMB announced the President's Management Agenda, designed 
to address management weakness across the government. As part of this 
initiative, in October 2002, OPM released a Human Capital Assessment 
and Accountability Framework that built on its prior guidance for 
workforce planning. It has also developed Human Capital Standards for 
Success, which is consistent with the GAO model. OPM's Human Capital 
Assessment and Accountability Framework and Human Capital Standards for 
Success can be found at its Web site at [hyperlink, 
http://www.opm.gov]. OPM's Web site also provides a link to the 
President's Management Agenda and the Strategic Management of Human 
Capital Initiative, or this document can be accessed through OMB's Web 
site at [hyperlink, http://www.whitehouse.gov/omb].

[20] GAO, Human Capital: Key Principles for Effective Strategic 
Workforce Planning, GAO-04-39 (Washington, D.C.: Dec. 11, 2003).

[21] GAO/AIMD-00.21.3.1.

[22] OIG Report No. ISP-1-06-18, Review of Middle East Partnership 
Coordination and Implementation, March 2006. 

[23] OIG Report No. ISP-I-05-40, Inspection of the Bureau of 
Population, Refugees, and Migration, June 2006.

[24] State does not require a specific number of site visits.

[25] OIG Report No. ISP-I-06-04, Inspection of the Office to Monitor 
and Combat Trafficking in Persons, November 2005.

[26] GAO-04-39.

[27] OMB periodically consults with the congressional budget office and 
relevant budget and appropriation committee staff members regarding 
these classifications. 

[28] We also included function 150 budget lines from the budget 
appendixes of the U.S. Departments of Agriculture and Defense, along 
with those for the Executive Office of the President and Other 
Independent Agencies. 

[End of section]

GAO's Mission:

The Government Accountability Office, the audit, evaluation and 
investigative arm of Congress, exists to support Congress in meeting 
its constitutional responsibilities and to help improve the performance 
and accountability of the federal government for the American people. 
GAO examines the use of public funds; evaluates federal programs and 
policies; and provides analyses, recommendations, and other assistance 
to help Congress make informed oversight, policy, and funding 
decisions. GAO's commitment to good government is reflected in its core 
values of accountability, integrity, and reliability.

Obtaining Copies of GAO Reports and Testimony:

The fastest and easiest way to obtain copies of GAO documents at no 
cost is through GAO's Web site [hyperlink, http://www.gao.gov]. Each 
weekday, GAO posts newly released reports, testimony, and 
correspondence on its Web site. To have GAO e-mail you a list of newly 
posted products every afternoon, go to [hyperlink, http://www.gao.gov] 
and select "Subscribe to Updates."

Order by Mail or Phone:

The first copy of each printed report is free. Additional copies are $2 
each. A check or money order should be made out to the Superintendent 
of Documents. GAO also accepts VISA and Mastercard. Orders for 100 or 
more copies mailed to a single address are discounted 25 percent. 
Orders should be sent to:

U.S. Government Accountability Office: 
441 G Street NW, Room LM: 
Washington, D.C. 20548:

To order by Phone: 
Voice: (202) 512-6000: 
TDD: (202) 512-2537: 
Fax: (202) 512-6061:

To Report Fraud, Waste, and Abuse in Federal Programs:

Contact:

Web site: hyperlink, http://www.gao.gov/fraudnet/fraudnet.htm]: 
E-mail: fraudnet@gao.gov: 
Automated answering system: (800) 424-5454 or (202) 512-7470: 

Congressional Relations: 

Gloria Jarmon, Managing Director, JarmonG@gao.gov: 
(202) 512-4400: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7125: 
Washington, D.C. 20548: 

Public Affairs:

Susan Becker, Acting Manager, Beckers@gao.gov: 
(202) 512-4800: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7149: 
Washington, D.C. 20548: