CHECK 21 ACT: Questions for Consumers about Check 21 Act (GAO-09-9SP, October 2008), an E-supplement to GAO-09-8
Read the Full Report: CHECK 21 ACT: Most Consumers have Accepted and Banks are Progressing Toward Full Adoption of Check Truncation (GAO-09-8)
This product lists the questions asked and a summary of the
answers given in a GAO-administered in-depth interview study
with 108 bank checking account customers. These structured
interviews were conducted to assess consumer acceptance of the
check truncation process resulting from The Check Clearing for
the 21st Century Act of 2003 (Check 21), one of the objectives of
GAO’s report on the Act’s effect on economic efficiency and its impact
on financial institutions and consumers. The purpose of Check 21, which
took effect in 2004, was to facilitate electronic check processing by
authorizing the acceptance of substitute checks as the legal equivalent of the original checks.
|
Instructions for Viewing this SurveyHow to View The Surveys
How to View the Responses for Each Question
How to Return to a Page That You Previously Visited
How to Make the Font Larger on Your Screen
Contact Information?
|
Table of Contents |
This is a work of the U.S. government and is not subject to copyright protection in the United States. The published product may be reproduced and distributed in its entirety without further permission from GAO. However, because this work may contain copyrighted images or other material, permission from the copyright holder may be necessary if you wish to reproduce this material separately. |