This is the accessible text file for GAO report number GAO-09-87 
entitled 'Energy Markets: Refinery Outages Can Impact Petroleum Product 
Prices, but No Federal Requirements to Report Outages Exist' which was 
released on November 6, 2008.

This text file was formatted by the U.S. Government Accountability 
Office (GAO) to be accessible to users with visual impairments, as part 
of a longer term project to improve GAO products' accessibility. Every 
attempt has been made to maintain the structural and data integrity of 
the original printed product. Accessibility features, such as text 
descriptions of tables, consecutively numbered footnotes placed at the 
end of the file, and the text of agency comment letters, are provided 
but may not exactly duplicate the presentation or format of the printed 
version. The portable document format (PDF) file is an exact electronic 
replica of the printed version. We welcome your feedback. Please E-mail 
your comments regarding the contents or accessibility features of this 
document to Webmaster@gao.gov. 

This is a work of the U.S. government and is not subject to copyright 
protection in the United States. It may be reproduced and distributed 
in its entirety without further permission from GAO. Because this work 
may contain copyrighted images or other material, permission from the 
copyright holder may be necessary if you wish to reproduce this 
material separately. 

Report to Congressional Requesters: 

United States Government Accountability Office: 
GAO: 

October 2008: 

Energy Markets: 

Refinery Outages Can Impact Petroleum Product Prices, but No Federal 
Requirements to Report Outages Exist: 

GAO-09-87: 

GAO Highlights: 

Highlights of GAO-09-87, a report to congressional requesters. 

Why GAO Did This Study: 

In recent years, global demand for petroleum products such as gasoline 
and diesel fuel has grown more quickly than the capacity to produce 
them, creating a tight market. U.S. refiners have been running near 
capacity, particularly during peak summer demand. In such conditions, 
unexpected refinery outages can result in price increases that 
adversely affect consumers. GAO was asked to evaluate (1) the trends in 
U.S. refinery outages over the last 5 years, in terms of reduced 
production capacity, frequency, and geographic location, and (2) the 
federal requirements for reporting outages at U.S. refineries. To 
evaluate these objectives, GAO obtained and analyzed Energy Information 
Administration (EIA) and commercial data, and obtained and analyzed 
federal legislation and policies, and interviewed federal agency, 
academic, and industry trade group officials. 

What GAO Found: 

With the exception of impacts beginning in 2005 related to Hurricanes 
Katrina and Rita, GAO’s analyses of commercial data on unplanned and 
planned refinery outages across the United States generally do not show 
discernible trends in reduced production capacity or in the frequency 
and location of outages from 2002 through 2007. GAO’s analyses of 
commercial data from 2002 through 2007 indicate that the hurricanes 
resulted in two patterns of outages for refiners, depending on whether 
they were directly affected, specifically: (1) certain refiners that 
were forced to shut down due to the hurricanes opted to upgrade 
equipment and perform what maintenance they could during their 
unplanned outages, thus extending the length of time until the next 
round of planned outages for maintenance at these refineries; and (2) 
sometimes refiners not directly effected by the hurricanes deferred 
planned outages to continue to supply the market, thus partially 
increasing the need for planned outages in subsequent years as these 
refiners rescheduled their deferred outages. GAO’s regional analyses 
showed few apparent trends, but some variation in reduced production 
capacity due to outages across regions, with the Gulf Coast region 
refineries experiencing a slightly higher rate of outages and related 
reductions in capacity than refineries in other regions, in part as a 
result of recurrent extreme weather events. 

At present, there are no federal requirements for refiners to report 
planned or unplanned refinery outages, and available data may not allow 
EIA to adequately ascertain the effects of some outages on prices of 
petroleum products. EIA collects data on a monthly refinery survey and 
has used this data to estimate outages. However, GAO found estimating 
outages using this method has a number of limitations. Among other 
things, it does not identify whether the outage was planned or 
unplanned, and it is important to make this distinction because 
unplanned outages are likely to have a different impact on gasoline 
prices than planned outages. EIA is independently exploring whether to 
collect data directly on planned and unplanned outages from refiners, 
but has not established a time frame to determine if it will collect 
such data. In addition, in response to the Energy Independence and 
Security Act of 2007, EIA is preparing to enhance its monitoring of 
planned outages. EIA officials told GAO they plan to primarily rely on 
commercial data to perform the mandated semi-annual analyses. However, 
even if EIA collects or acquires reliable data on refinery outages, the 
agency lacks other data—such as data on special fuel blends—that could 
be important for the Department of Energy in meeting its obligations to 
conduct periodic analyses of the potential impacts of refinery outages 
on prices of petroleum products. While a full cost/benefit analysis of 
the merits of collecting additional data was outside the scope of this 
review, EIA has the authority and expertise to determine and suggest 
what other information for inclusion on the monthly refiner survey 
could be helpful in adequately evaluating the potential effects of both 
planned and unplanned outages on prices of petroleum products. 

What GAO Recommends: 

GAO is recommending that the Secretary of Energy direct the 
Administrator of EIA to (1) reevaluate its monthly refinery production 
survey and other data to determine whether those data allow EIA to 
adequately conduct future analyses of outage effects on petroleum 
product prices, and (2) report to the Congress on the costs and 
benefits of collecting any additional data on newer fuels. EIA 
officials provided verbal comments suggesting GAO distinguish between 
the types of outages and data collected, among other things, which we 
addressed as appropriate. 

To view the full product, including the scope and methodology, click on 
[hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-09-87]. For more 
information, contact Frank Rusco, (202) 512-3841 or ruscof@gao.gov. 

[End of section] 

Contents: 

Letter: 

Results in Brief: 

Background: 

With the Exception of Hurricane Effects, There Are No Discernible 
Trends in Reduced Production Capacity as a Result of Outages from 2002 
through 2007: 

There Are No Federal Requirements to Report Refinery Outages, and 
Existing Data May Not Allow EIA to Adequately Ascertain Some Effects of 
Outages on Prices of Petroleum Products: 

Conclusions: 

Recommendations: 

Agency Comments and Our Evaluation: 

Appendix I: Scope and Methodology: 

Appendix II: GAO Contact and Staff Acknowledgments: 

Figures: 

Figure 1: Refined Product Flows in the United States by PADD, 2007: 

Figure 2: Reduced Capacity in the United States as a Result of Refinery 
Outages, 2002 through 2007: 

Figure 3: Reduced Capacity in U.S. Gulf Coast States of Alabama, 
Louisiana, Mississippi, and Texas as a Result of Unplanned Refinery 
Outages, 2002 through 2007: 

Figure 4: Reduced Capacity Resulting from Planned Outages for U.S. 
Refiners Excluding Alabama, Louisiana, Mississippi, and Texas [Non-U.S. 
Gulf Refiners], 2002 through 2007: 

Figure 5: Reduced Capacity Due to Outages by Month in Which Outage 
Began, United States, 2002 through 2007: 

Figure 6: Reduced Production Capacity Per Plant Due to Outages by PADD, 
United States, 2002 through 2007: 

Abbreviations: 

DOE: Department of Energy: 

EIA: Energy Information Administration: 

IIR: Industrial Information Resources, Inc. 

PADD: Petroleum Administration for Defense Districts: 

[End of section] 

United States Government Accountability Office:
Washington, DC 20548: 

October 7, 2008: 

Congressional Requesters: 

In recent years, global demand for crude oil and refined petroleum 
products such as gasoline, diesel fuel, and jet fuel has grown more 
quickly than available capacity of crude oil and refined petroleum 
products, creating a tight world marketplace. Globally, refineries have 
been running near their productive capacity in many recent years, which 
has contributed to higher prices of gasoline, diesel, jet fuel, and 
other petroleum products. In the United States, refiners have been 
running near capacity as well, particularly during the peak-demand 
summer months. In such conditions, unexpected refinery outages can 
result in rapid price increases that adversely affect consumers and 
businesses. The Federal Trade Commission has found that certain 
refinery outages have impacted petroleum product prices and supplies. 
Refineries may unexpectedly shut down due to fires, equipment 
malfunctions, chemical spills, or other causes, interrupting certain 
processing capabilities in what is known as an "unplanned outage." 
Recent refinery fires and other unplanned refinery outages have raised 
concerns about the stability of U.S. gasoline and other petroleum 
product supplies, especially given their current record high price 
levels. 

In addition to unplanned outages, refineries must periodically shut 
down major pieces of equipment to perform maintenance, overhaul, and 
repair operations and to inspect, test and replace materials and 
equipment in what is known as a "planned outage." Such planned outages, 
including large planned outages known as "turnarounds," are necessary 
to ensure that refineries operate safely and efficiently. These large 
planned outages are typically scheduled at least a year or two in 
advance and can affect multiple pieces of equipment. Depending on the 
equipment and the amount of maintenance needed, a planned outage can 
take a refinery off-line from 1 to 4 weeks or more, according to the 
American Petroleum Institute. Although these planned outages are 
necessary, consumer groups and others have raised concerns that some 
refineries may plan outages at times that will lead to increases in the 
prices of petroleum products in certain markets.[Footnote 1] For the 
purposes of this report, we refer to an outage as the halting of 
production of any crude distillation unit or secondary processing 
equipment. In addition, in some cases outages may have little or no 
effect on production or prices, while in others, even a single large 
outage may have a significant effect. 

The Department of Energy's (DOE) Energy Information Administration 
(EIA) is responsible for producing independent, unbiased research that 
helps the Congress, public, and international community better 
understand energy markets and promote sound policy-making. EIA has the 
authority to request information from entities engaged in energy supply 
or major energy consumption in the United States, including foreign 
companies operating in the United States.[Footnote 2] EIA collects and 
analyzes these and other data on the supply, consumption, and prices of 
crude oil and petroleum products, including inventory levels, refining 
capacity and utilization rates, and product movements into and within 
the United States. EIA also collects and analyzes monthly data from 
refineries regarding the amounts of crude oil they receive and process, 
as well as the volumes of refined products they produce.[Footnote 3] 
Such analyses allow policy makers to better understand the trends in 
petroleum product markets, including the extent of recent refinery 
outages and the effects of these outages on petroleum product prices. 
As part of this research, EIA issued an analysis of U.S. refinery 
outages in March 2007 that found that unexpected refinery outages can 
result in local supply disruptions that result in temporary price 
increases; however, refinery outages do not always affect prices. 
[Footnote 4] 

In this context, you asked us to study and evaluate (1) the trends in 
U.S. refinery outages over the last 5 years, including reduced 
production capacity, frequency, and geographic location, and (2) the 
federal requirements for reporting outages at U.S. refineries. As 
agreed with your staff, we will examine the potential effects of 
refinery outages on wholesale gasoline prices in a forthcoming report. 

To evaluate trends in refinery outages we obtained and analyzed data 
from EIA's monthly refinery production survey form, EIA-810, from 1986 
through 2006, and purchased data that included detailed information on 
refinery outages between 2002 and 2007 from Industrial Information 
Resources, Inc. (IIR), a private company that provides research and 
forecasts for various large industries. We determined that these data 
were sufficiently reliable for the purposes of this report. To evaluate 
the federal requirements for reporting outages at U.S. refineries, we 
obtained and analyzed federal legislation, policy, and guidance 
regarding requirements to report outage information or refinery 
production information, and interviewed federal agency, academic, and 
industry trade group officials to obtain more information about the 
purpose and utility of such requirements. 

We conducted our work from August 2007 through September 2008 in 
accordance with generally accepted government auditing standards. Those 
standards require that we plan and perform the audit to obtain 
sufficient, appropriate evidence to provide a reasonable basis for our 
findings and conclusions based on our audit objectives. We believe that 
the evidence obtained provides a reasonable basis for our findings and 
conclusions based on our audit objectives. 

Results in Brief: 

With the exception of effects beginning in 2005 related to hurricanes 
Katrina and Rita, our analyses of commercial data on unplanned and 
planned refinery outages across the United States generally do not show 
discernible trends in reduced production capacity or in the frequency 
and location of outages from 2002 through 2007. At the time of 
hurricanes Katrina and Rita, reduced production capacity spiked as a 
result of unplanned outages when refiners in or near the path of the 
storms were forced to close down multiple facilities. Our analyses of 
commercial data from 2002 through 2007 indicate that the effect of the 
hurricanes resulted in two patterns of outages for refiners, depending 
on whether they were directly affected by the hurricanes, specifically: 
(1) certain refiners that were forced to shut down due to the 
hurricanes opted to upgrade equipment and perform what maintenance they 
could during their unplanned outages, thus extending the length of time 
until the next round of planned outages for maintenance at these 
refineries; and (2) in some cases, refiners not directly affected by 
the hurricanes deferred planned outages to continue to supply the 
market, thus partially increasing the need in subsequent years for 
turnarounds and other planned outages for those refineries. Our 
regional analyses showed few apparent trends but some variation in 
reduced production capacity across regions, with the Gulf Coast region 
refineries experiencing greater reductions in capacity than refineries 
in other regions in part as a result of recurrent extreme weather 
events. 

At present, there are no federal requirements for refiners to report 
planned or unplanned refinery outages, and available data may not allow 
EIA to adequately ascertain the effect, in some cases, of outages on 
prices of petroleum products. As recently as July 1, 2008, DOE noted 
that information on refinery disruptions and their possible effects on 
petroleum product supplies "are essential" to the mission of the 
Department of Energy and EIA in particular; however, EIA does not 
directly collect data on refinery outages. Through its monthly refinery 
survey, EIA collects data regarding the amounts of crude oil refineries 
receive and process, as well as volumes of some of the petroleum 
products these refineries produce, and has used the data to estimate 
outages indirectly. However, we found estimating outages using this 
method has a number of limitations; among other things, it does not 
identify whether the outage was planned or unplanned, and it is 
important to make this distinction because unplanned outages are likely 
to have a different impact on gasoline prices than planned outages. EIA 
is independently exploring whether to collect data directly on planned 
and unplanned outages from refiners, which might provide more 
comprehensive and detailed information, but has not established a 
timeframe to determine if it will collect such data. In addition, in 
response to the Energy Independence and Security Act of 2007, which 
requires EIA to review commercially available information on planned 
refinery outages and report semi-annually on their potential effects on 
prices of petroleum products, EIA is preparing to enhance its 
monitoring of planned and unplanned outages. However, even if EIA 
collects or acquires reliable data on refinery outages, the agency 
lacks other data that could be important for DOE in meeting its 
obligations to conduct periodic analyses of the potential effects of 
refinery outages on prices of petroleum products. For example, these 
current and proposed data do not track the production of a number of 
special fuel blends and biofuel blendstocks that are designed to meet 
some environmental or engine performance standards. While a full cost/ 
benefit analysis of the merits of collecting such data was largely 
outside the scope of this review, EIA has the authority and expertise 
to determine and suggest what other information for inclusion on the 
monthly refiner survey could be helpful in adequately evaluating the 
potential effects of both planned and unplanned outages on prices of 
petroleum products. 

To meet its obligations to periodically report on the potential effects 
of planned outages and fulfill its federal role in providing timely and 
accurate data to explain trends in energy markets, we recommend that 
the Secretary of Energy direct the Administrator of EIA to (1) 
reevaluate its EIA-810 monthly refinery production survey and 
commercially available data, to determine whether those data 
sufficiently reflect changes over time in various blends of fuels 
refiners produce to allow EIA to adequately conduct future analyses of 
outage effects on prices of petroleum products and (2) report to the 
Congress on the cost and benefits of collecting any additional, more 
discrete data on newer fuels, including special fuel blends and biofuel 
blendstocks that may be produced by a limited number of refineries or 
used in a limited market that could be disproportionately affected by 
outages. DOE chose not to provide written comments on the report. 
However, we received verbal comments from EIA officials, which we 
addressed as appropriate. Specifically, EIA officials' comments related 
primarily to the report's adequacy in distinguishing between (1) the 
need for additional data and better analytical approaches, (2) 
historical and future data collection for analyses of outages, and (3) 
planned and unplanned outages. These officials also provided other 
clarifying and technical changes, which we included as appropriate. 

Background: 

Refineries process crude oil into petroleum products through a 
combination of distillation and other processes. A single barrel of 
crude oil produces a varying amount of gasoline, diesel, jet fuel, and 
other products depending on the configuration--or complexity--of the 
refinery and the type of crude oil being refined. The first step in the 
refining process feeds the crude oil through a distillation unit that 
separates the oil into different components.[Footnote 5] As crude oil 
passes through the distillation unit and is heated, it is separated 
into different streams from heavy to light. In most cases, the 
separated crude oil then flows through other specialized refining 
equipment, collectively known as secondary processing units, which 
allow refineries to produce more technical fuel blends and process 
different grades of crude oil. The addition of such secondary 
processing units typically enable refiners to produce a greater 
proportion of products in high demand in the United States, such as 
gasoline, diesel, and jet fuel, and a lower proportion of products in 
lower demand, such as heavy residual fuel oil. 

Secondary processing units installed at refineries to enhance their 
capabilities include: 

* hydrocrackers, which enable refiners to convert heavy oils into 
lighter, more valuable fuel products such as gasoline, jet fuel, and/or 
high grade fuel oil; 

* fluid catalytic crackers, which allow refiners to maximize the 
production of gasoline; 

* cokers, which allow refiners to process heavier crude oils; 

* hydrotreaters, which improve the quality of the product stream by 
removing contaminants; 

* desulfurization units, which remove sulfur to produce low-sulfur 
fuels required to meet national environmental standards; and: 

* reformers, which convert certain low-octane gasoline material from 
the distillation unit into petrochemical feedstocks and higher-octane 
products suitable for blending into finished gasoline. 

In recent years, global demand for refined products has grown 
significantly and exceeded refinery capacity growth, causing refineries 
worldwide to run closer to their maximum production capacity, and 
contributing to recent increases in petroleum product prices and 
refining profits. In the United States, average annual refinery 
utilization rates--a measure of how intensely a refinery is performing, 
with a theoretical maximum rate of 100 percent[Footnote 6]--rose 
steadily from 1985 to a first peak in 1998. Then these rates declined 
and rose to another peak in 2004, from which they have subsequently 
declined. U.S. refining capacity is heavily concentrated around the 
Gulf Coast--56 of the 150 operable U.S. refineries and almost half of 
the nation's operable refining capacity are located in this region. 
Gulf Coast refiners provide a natural option to resupply other markets, 
since they have ready access to imported crude oil supplies, numerous 
options for shipping product to the rest of the United States by 
pipeline and waterways, and a concentration of highly skilled workers. 

Figure 1 illustrates how the United States is divided into five 
geographic regions--East Coast, Midwest, Gulf Coast, Rocky Mountain, 
and West Coast--called Petroleum Administration for Defense Districts 
(PADD). PADDs were created during World War II to help organize the 
allocation of petroleum products. Following this approach, many 
petroleum data collection organizations use the PADD regions to 
organize their petroleum data sets for analytical purposes. While some 
PADD regions need to import gasoline to meet consumer demand, such as 
the East Coast (PADD I) or Midwest (PADD II) regions, other regions, 
such as the Gulf Coast (PADD III), are large exporters to other areas 
of the United States. Figure 1 also depicts the movements of gasoline 
among the PADD regions in the United States. 

Figure 1: Refined Product Flows in the United States by PADD, 2007: 

[See PDF for image] 

This figure is a map of the United States depicting each PADD, as well 
as the production, consumption, and movement for each PADD. The 
following information is illustrated: 

PADD: East Coast (PADD I); 
Production: 580.2 million barrels; 
Consumption: 1,467.6 million barrels; 
Movement: 78.5 million barrels to PADD II. 

PADD: Midwest (PADD II); 
Production: 618.2 million barrels; 
Consumption: 860.6 million barrels; 
Movement: 6.2 million barrels to PADD I; 
15.2 million barrels to PADD III; 
10 million barrels to PADD IV. 

PADD: Gulf Coast (PADD III); 
Production: 1,211.4 million barrels; 
Consumption: 366.4 million barrels; 
Movement: 611.0 million barrels to PADD I; 
192.1 million barrels to PADD II; 
6.8 million barrels to PADD IV; 
43.8 million barrels to PADD V. 

PADD: Rocky Mountain (PADD IV); 
Production: 105.8 million barrels; 
Consumption: 107.6 million barrels; 
Movement: 6.2 million barrels to PADD II; 
8.8 million barrels to PADD V. 

PADD: West Coast (PADD V); 
Production: 535.1 million barrels; 
Consumption: 621.3 million barrels; 
Movement: None listed. 

Source: GAO analysis of EIA data. 

Note: A PADD's production is the amount produced within that PADD. A 
PADD's consumption is the sum of production within that PADD, net 
foreign imports, and net movement of product from other PADDs. 

[End of figure] 

The supply infrastructure is a critical component of the nation's 
refined product markets in that it facilitates the flows of crude oil 
and refined products from one PADD or geographic region to another. 
From refineries, petroleum products are distributed through an 
extensive supply infrastructure composed of pipelines, barges, tanker 
vessels, marine terminals, railroads, trucks, and storage tanks. Crude 
oil pipelines connect several large refining centers to crude oil 
sources, and petroleum product pipelines connect these refineries to 
population centers all over the country. Thus, a disruption in one 
geographic region can affect the supply and prices in another 
geographic region, and areas with fewer infrastructure options, such as 
the Rocky Mountains and the West Coast, may experience more significant 
price spikes and volatility due to a disruption. To help mitigate the 
effects of potential supply disruptions and facilitate smooth supply 
operations, refiners, distributors, and marketers of petroleum products 
maintain inventories of crude oil and petroleum products. Inventories 
represent the most accessible and available source of supply in the 
event of a production shortfall, such as one caused by a refinery 
outage, or increase in demand. However, long-term trends in inventories 
when measured as average days of consumption of petroleum products and 
crude oil in the United States indicate a general decline over the past 
20 years and gasoline and crude oil inventories in many industrialized 
countries elsewhere have generally fallen over the same period. 
[Footnote 7] 

The increasing use of special fuel blends--refined petroleum products 
that are formulated to meet local, state, and federal environmental 
requirements of reducing harmful emissions from vehicles--has the 
potential to stress the gasoline supply system and raise costs, 
affecting operations at refineries, pipelines, and storage terminals. 
[Footnote 8] Once produced, the various blends of refined products must 
be kept separate throughout shipping and delivery, effectively reducing 
the capacity of pipelines and storage terminal facilities and raising 
the costs of transporting petroleum products. Moreover, in the past, 
local supply disruptions could be addressed more quickly because 
additional fuel of the same formulation was readily available, but with 
the proliferation of special fuel blends, replacement supplies of a 
special blend may not be readily available, and refineries with the 
capability to produce them might be hundreds of miles away. 

EIA analyzes supply and consumption trends across energy markets. To 
that end, EIA collects monthly data from refiners regarding the amounts 
of crude oil they receive and process and the volumes of refined 
products they produce. The EIA collects this data via the monthly 
refinery production survey known as the EIA-810 form, which is part of 
the EIA Monthly Petroleum Supply Reporting System, a survey of refiners 
and refined product marketers. EIA began the EIA-810 and the Monthly 
Petroleum Supply Reporting System in January 1983 to integrate the 
collection and processing of petroleum supply data that had been 
collected on other survey forms. The EIA-810 is for internal use and 
the limited use of certain statistical agencies. The annual EIA-820 
refinery survey is a compendium of capacity and fuel utilization data 
from all operating and idle refineries, located in the 50 states, 
District of Columbia, Puerto Rico, U.S. Virgin Islands, Guam, and other 
U.S. possessions. EIA uses these data to perform periodic analyses of 
refined product markets.[Footnote 9] 

With the Exception of Hurricane Effects, There Are No Discernible 
Trends in Reduced Production Capacity as a Result of Outages from 2002 
through 2007: 

With the exception of effects beginning in 2005 related to hurricanes 
Katrina and Rita, our analyses of commercial data on unplanned and 
planned refinery outages across the United States generally do not show 
discernible trends in reduced production capacity or in the frequency 
and location of outages from 2002 through 2007. Figure 2 shows that 
reduced production capacity as a result of unplanned and planned 
refinery outages was relatively constant over the period with the 
exception of 2005 when hurricanes Katrina and Rita caused refinery 
production capacity to be significantly reduced as a result of 
unplanned outages when refiners in or near the path of the storms were 
forced to close down multiple facilities. 

Figure 2: Reduced Capacity in the United States as a Result of Refinery 
Outages, 2002 through 2007: 

[See PDF for image] 

This figure is a stacked vertical bar graph depicting the following 
data: 

Reduced Capacity in the United States as a Result of Refinery Outages, 
2002 through 2007 (in millions of barrels): 

Calendar year: 2002; 
Planned outages: 277.05; 
Unplanned outages: 87.95; 
Total: 365.1. 

Calendar year: 2003; 
Planned outages: 293.51; 
Unplanned outages: 141.45; 
Total: 434.96. 

Calendar year: 2004; 
Planned outages: 301.70; 
Unplanned outages: 114.43; 
Total: 416.13. 

Calendar year: 2005; 
Planned outages: 272.37; 
Unplanned outages: 933.48; 
Total: 1,205.85. 

Calendar year: 2006; 
Planned outages: 329.16; 
Unplanned outages: 91.25; 
Total: 420.41. 

Calendar year: 2007; 
Planned outages: 364.39; 
Unplanned outages: 212.59; 
Total: 576.98. 

Source: GAO analysis of IIR data. 

Note: While IIR data collects information on outages by 12 different 
secondary processing units, not all outages lead to similar volumes of 
capacity offline. For example, outages due to breakdowns or maintenance 
on four types of processing units (atmospheric distillation units, 
delayed cokers, fluid catalytic crackers, and cyclic reformers) 
accounted for approximately 83 percent of all outages and 88 percent of 
reduced capacity due to outages between 2002 and 2007. Breakdowns or 
maintenance of atmospheric distillation units accounted for 49.7 
percent of reduced capacity as a result of outages during that same 
time period. 

[End of figure] 

Our analyses of commercial data from 2002 through 2007 indicate that 
the impact of the hurricanes resulted in two patterns of outages for 
refiners, depending on whether they were directly affected by the 
hurricanes, specifically: (1) certain refiners that were forced to shut 
down due to the hurricanes opted to perform maintenance or upgrade and 
improve equipment where feasible during their unplanned outages, thus 
extending the length of time until the next expected round of planned 
outages for maintenance; and (2) in some cases, refiners not directly 
impacted by the hurricanes deferred planned outages to continue to 
supply the market, thus partially increasing the need in subsequent 
years for turnarounds and other planned outages for these refineries. 

Industry representatives said and our analysis of commercial data 
corroborates, that some U.S. Gulf Coast refiners--those most directly 
affected by the hurricanes in 2005--chose to perform what maintenance 
and equipment upgrading projects they could during their hurricane- 
related outages, thus reducing their need for large maintenance 
projects in 2006. Figure 3 shows the trend in capacity lost as a result 
of unplanned outages experienced by refiners in the U.S. Gulf Coast 
states of Alabama, Louisiana, Mississippi, and Texas. Specifically, the 
reduced capacity attributable to unplanned outages at Gulf Coast 
refineries increased from approximately 82 million barrels in 2004 to 
approximately 880 million barrels in 2005 before decreasing to 
approximately 45 million barrels in 2006. 

Figure 3: Reduced Capacity in U.S. Gulf Coast States of Alabama, 
Louisiana, Mississippi, and Texas as a Result of Unplanned Refinery 
Outages, 2002 through 2007: 

[See PDF for image] 

This figure is a line graph depicting the following data (in millions 
of barrels): 

Calendar year: 2002; 
Reduced capacity: 64.64. 

Calendar year: 2003; 
Reduced capacity: 91.07. 

Calendar year: 2004; 
Reduced capacity: 82.11. 

Calendar year: 2005; 
Reduced capacity: 879.94. 

Calendar year: 2006; 
Reduced capacity: 44.91. 

Calendar year: 2007; 
Reduced capacity: 139.27. 

Source: GAO analysis of IIR data. 

[End of figure] 

While unplanned outages due to the hurricanes significantly reduced 
refinery capacity on the Gulf Coast in 2005, we found that the reduced 
capacity as a result of planned outages at refineries in states not 
directly impacted by hurricanes decreased in 2005. Industry 
representatives, including officials from the National Petrochemical 
Refiners Association, told us that these refiners may have deferred 
some planned outages--provided it was safe to do so--so that they could 
continue to supply the market during the aftermath of the hurricanes. 
Subsequently, relatively high volumes of refinery capacity were 
disrupted due to planned outages in 2006 and 2007 in non-Gulf 
refineries, indicating that maintenance activities were more intensive 
possibly because of maintenance deferred in 2005 (see fig. 4).[Footnote 
10] Specifically, the reduced capacity attributable to planned outages 
increased from approximately 130 million barrels in 2005 to 
approximately 170 million barrels in 2006 and approximately 222 million 
barrels in 2007 for these non-Gulf refiners. 

Figure 4: Reduced Capacity Resulting from Planned Outages for U.S. 
Refiners Excluding Alabama, Louisiana, Mississippi, and Texas [Non-U.S. 
Gulf Refiners], 2002 through 2007: 

[See PDF for image] 

This figure is a line graph depicting the following data (in millions 
of barrels): 

Calendar year: 2002; 
Reduced capacity: 159.5. 

Calendar year: 2003; 
Reduced capacity: 163.69. 

Calendar year: 2004; 
Reduced capacity: 156.40. 

Calendar year: 2005; 
Reduced capacity: 128.84. 

Calendar year: 2006; 
Reduced capacity: 169.68. 

Calendar year: 2007; 
Reduced capacity: 222.15. 

Source: GAO analysis of IIR data. 

[End of figure] 

As part of our analysis, we analyzed refineries in certain clusters of 
states not directly impacted by the hurricanes and found that refiners 
appeared to defer their planned outages in 2005. Specifically, we found 
that refineries in the Northeastern states of Delaware, New Jersey, and 
Pennsylvania, and the Midwestern states of Illinois, Indiana, 
Minnesota, and Ohio had the fewest planned outages and smaller effects 
on their production capacity in 2005 than any other year between 2002 
and 2007. In the Midwestern states, the number of planned outages 
decreased from 35 in 2004 to 14 in 2005, and then increased to 24 in 
2006 and 20 in 2007. Subsequently, the loss of refinery capacity as a 
result of planned outages in those states decreased from approximately 
37 million barrels in 2004 to approximately 23 million barrels in 2005, 
and then increased to approximately 29 million barrels in 2006 and 56 
million barrels in 2007. Similarly, planned outages in Northeastern 
refineries decreased from 19 in 2004 to 10 in 2005 and then increased 
to 16 in 2006 and 15 in 2007. Lost refinery capacity as a result of 
planned outages in the Northeastern states decreased from approximately 
30 million barrels in 2004 to approximately 12 million barrels in 2005, 
and then increased to approximately 52 million barrels in 2006 and 29 
million barrels in 2007. Our analysis corroborates what industry 
officials told us and underscores the interconnected nature of the U.S. 
petroleum product market, where a refinery in one geographic region may 
react to the economic signals and product needs of another region. 

Although our analyses indicate, and our interviews with industry 
observers corroborated, that some deferrals of planned outages are 
possible and may be desirable under certain circumstances, in general, 
delaying planned maintenance is highly unusual.[Footnote 11] Large 
planned outages are typically scheduled during periods of less demand 
and interspersed among refiners and refineries. For example, by 
scheduling large planned outages during periods of relatively low 
refined product demand, refineries can purchase additional supplies of 
refined products to fill orders with those customers with whom they 
have long-term contracts for refined products at a cost less than would 
be required in an emergency or unplanned situation. In addition, 
refineries have the ability to produce at the highest possible rate 
during summer and winter, when gasoline and heating oil demand, 
respectively, is peaking. Refiners also told us they generally have 
little flexibility to defer maintenance, as the equipment and labor for 
such an endeavor must be booked months--or even years--in advance. 
Because there are a limited number of qualified technical staff to 
perform the work--up to 2,000 additional technical staff from a 
contracting firm can be involved in completing a major turnaround--such 
labor may only be available to a limited number of refineries at one 
time, and consequently refiners have little opportunity to complete 
turnarounds at many refineries simultaneously. 

Planned refinery outages in the aggregate are somewhat predictable and 
exhibit seasonal patterns. Figure 5 shows the seasonal nature of 
reduced capacity as a result of planned outages, as shown by an 
analysis of IIR data. 

Figure 5: Reduced Capacity Due to Outages by Month in Which Outage 
Began, United States, 2002 through 2007: 

[See PDF for image] 

This figure is a multiple vertical bar graph depicting the following 
data (in millions of barrels): 

Month: January; 
Unplanned: 11.91; 
Planned: 55.99. 

Month: February; 
Unplanned: 11.12; 
Planned: 57.36. 

Month: March; 
Unplanned: 10.40; 
Planned: 35.90. 

Month: April; 
Unplanned: 9.94; 
Planned: 20.33. 

Month: May; 
Unplanned: 8.33; 
Planned: 13.42. 

Month: June; 
Unplanned: 12.29; 
Planned: 6.23. 

Month: July; 
Unplanned: 13.20; 
Planned: 5.52. 

Month: August; 
Unplanned: 11.65; 
Planned: 12.01. 

Month: September; 
Unplanned: 14.25; 
Planned: 40.56. 

Month: October; 
Unplanned: 8.64; 
Planned: 39.52. 

Month: November; 
Unplanned: 6.24; 
Planned: 14.01. 

Month: December; 
Unplanned: 7.49; 
Planned: 9.48. 

Source: GAO analysis of IIR data. 

Note: Analysis excluded the months of July, August, and September 2005 
in order to eliminate distortions due to the effects of the 2005 
hurricanes. 

[End of figure] 

This figure also shows that, in recent years, reduced capacity as a 
result of unplanned outages has occurred most frequently in the summer 
months of June through September--peak summer driving season--and the 
time when refinery utilization is generally highest.[Footnote 12] 
Therefore, if a refinery has an unplanned outage during this period of 
peak demand and profitability, it is of relatively higher economic 
consequence to both the refiner, who is not able to sell the product at 
the period of typically high margins and profits, and to consumers, 
since an outage in a relatively tight marketplace can trigger higher 
price increases, all else equal. 

Industry experts told us they want to avoid unplanned outages for both 
safety and economic considerations. Unplanned outages can be much more 
expensive for refiners than planned outages. Typically, if refiners are 
unable to borrow the needed products from neighboring refineries to 
meet their contractual obligations to buyers or to keep those refining 
units that are not down for maintenance operating, they must purchase 
what they need from traders or on the spot market--perhaps at a 
significantly higher cost. In addition, labor is cheaper to book in 
advance of a planned outage; refiners pay relatively high costs for the 
specialized labor needed to fix the equipment if an unplanned outage 
occurs, and these specialized workers may be pulled off their other 
work. According to the American Petroleum Institute, delaying a 
turnaround can increase the cost of the turnaround by 20 to 50 percent 
or more. 

With regard to overall regional variation in reduced production 
capacity, our analyses showed few apparent trends by region with the 
exception of the hurricane-related issues discussed previously. We did 
find some variation with regard to reduced capacity across regions, as 
shown in figure 6. Specifically, refineries in the PADD III Gulf Coast 
region experienced a slightly higher rate of outages than refineries in 
other PADDs. 

Figure 6: Reduced Production Capacity Per Plant Due to Outages by PADD, 
United States, 2002 through 2007: 

[See PDF for image] 

This figure is a multiple vertical bar graph depicting the following 
data (in millions of barrels): 

Calendar year: 2002; 
East Coast (PADD I): 2.33; 
Midwest (PADD II): 2.55; 
Gulf Coast (PADD III): 3.11; 
Rocky Mountain (PADD IV): 0.54; 
West Coast (PADD V): 1.74. 

Calendar year: 2003; 
East Coast (PADD I): 1.88; 
Midwest (PADD II): 3.98; 
Gulf Coast (PADD III): 3.79; 
Rocky Mountain (PADD IV): 0.79; 
West Coast (PADD V): 1.61. 

Calendar year: 2004; 
East Coast (PADD I): 2.29; 
Midwest (PADD II): 2.33; 
Gulf Coast (PADD III): 3.94; 
Rocky Mountain (PADD IV): 0.39; 
West Coast (PADD V): 2.05. 

Calendar year: 2005; 
East Coast (PADD I): 1.78; 
Midwest (PADD II): 2.40; 
Gulf Coast (PADD III): 17.36; 
Rocky Mountain (PADD IV): 0.47; 
West Coast (PADD V): 2.16. 

Calendar year: 2006; 
East Coast (PADD I): 3.76; 
Midwest (PADD II): 2.83; 
Gulf Coast (PADD III): 3.52; 
Rocky Mountain (PADD IV): 0.74; 
West Coast (PADD V): 1.59. 

Calendar year: 2007; 
East Coast (PADD I): 2.74; 
Midwest (PADD II): 4.80; 
Gulf Coast (PADD III): 4.78; 
Rocky Mountain (PADD IV): 1.09; 
West Coast (PADD V): 2.77. 

Source: GAO analysis of IIR data. 

[End of figure] 

Experts told us that a number of factors could be responsible for this, 
including the fact that Gulf Coast refineries are among the biggest in 
the world. To the extent that Gulf Coast refineries have a greater 
number of distillation and secondary processing units, they have a 
greater number of pieces of equipment for which periodical maintenance 
must be scheduled. In addition, as noted earlier, the Gulf Coast 
experiences seasonal weather disturbances such as hurricanes, where 
refineries may need to regularly shut down to avoid harm to processing 
equipment. 

There Are No Federal Requirements to Report Refinery Outages, and 
Existing Data May Not Allow EIA to Adequately Ascertain Some Effects of 
Outages on Prices of Petroleum Products: 

At present, there are no federal requirements for refiners to report 
planned or unplanned refinery outages, and available data may not allow 
EIA to adequately ascertain the impact of outages on prices of 
petroleum products. As recently as July 1, 2008, DOE noted that 
information on refinery disruptions and their possible effects on 
petroleum product supplies "are essential" to the mission of the 
Department of Energy and EIA in particular;[Footnote 13] however, EIA 
has not directly collected data on refinery outages because officials 
believe that they can indirectly estimate outages using existing EIA 
data as well as use available commercial data for their reporting 
purposes. 

EIA collects some data--through the EIA-810 monthly refinery survey-- 
regarding the amounts of crude oil refineries receive and process, as 
well as volumes of certain refined products they produce. Specifically, 
the EIA-810 collects information regarding the balance between the fuel 
supply (beginning inventory stocks, receipts, and production) and use 
(inputs, shipments, fuel use and losses, and ending inventory stocks) 
of crude oil and refined petroleum products located at refineries. 
However, the EIA-810 does not collect information on refinery outages 
directly and thus the information it currently collects can only be 
used to indirectly estimate outages. Specifically, to assess the 
likelihood that an outage occurred in a given month, EIA has evaluated 
the crude oil processed by certain processing units for that month, and 
compared those with historical volumes processed. If EIA determines 
that the monthly volume is significantly less than the maximum 
potential amount for that calendar year, EIA views this as a strong 
indication of an outage. Agency officials can also look at other 
information in the EIA-810 data to corroborate that an outage has 
occurred. While we found this method of analyzing the EIA-810 data 
useful for estimating gross trends in outages, it has a number of 
limitations: 

* It cannot determine whether the outage was planned or unplanned, 
which, as discussed previously, may have different ramifications for 
the potential impact on product prices; 

* EIA's methodology may be unable to identify some major outages 
because the information on the Form EIA-810 is monthly aggregate data. 
For example, if an outage were to straddle the end of 1 month and the 
beginning of the next, its observed impact on crude input would be 
diluted and it may be difficult to identify the outage and the 
corresponding reduction in refining capacity; and: 

* The exact date and length of an outage cannot be determined, only the 
months in which it occurred. 

As a result, it is difficult to use EIA-810 data to determine whether a 
specific outage had a significant impact on the production of some 
petroleum products as well as market prices. 

EIA is independently exploring whether to collect data directly on 
planned and unplanned outages from refiners, which might provide more 
comprehensive and detailed information on outages. On February 28, 
2008, EIA issued a notice for public comment on a proposal to collect 
data from refiners on their planned and unplanned outages on the EIA- 
810 monthly survey. EIA's proposal would require refiners to report 
monthly to EIA all outages that lasted 5 days or more. The report would 
include whether the outage was planned or unplanned; the outage stop 
and start dates; the capacity affected; the type of processing unit 
that was affected; and the projected effects on the production of 
petroleum products including finished motor gasoline, motor gasoline 
blending components, jet fuel, kerosene, and other distillates. 

In addition, EIA is preparing to enhance its monitoring of outages in 
response to the Energy Independence and Security Act of 2007,[Footnote 
14] which requires EIA to review commercially available information on 
planned refinery outages and report at least semi-annually on the 
potential effects of planned outages on petroleum markets. Among other 
provisions, the law calls for EIA to: 

* analyze information to determine whether the scheduling of a refinery 
outage may substantially affect the price or supply of any refined 
petroleum product nationally or regionally by decreasing its production 
and causing or contributing to a retail or wholesale supply shortage or 
disruption; 

* submit a report describing the results of the review at least twice a 
year; and: 

* alert the Secretary of Energy of any refinery outage that may 
nationally or regionally substantially affect the price or supply of a 
refined petroleum product. 

If the Secretary of Energy deems that EIA's report indicates a certain 
outage may affect the price or supply of a certain refined petroleum 
product, the law states the Secretary "shall make available to refinery 
operators information on planned refinery outages to encourage 
reductions of the quantity of refinery capacity that is out of service 
at any time." EIA officials told us that at present they plan to 
primarily rely on the IIR data, but will supplement it with other 
commercial data to perform the mandated semi-annual analyses of planned 
outages. In general, EIA officials noted that the agency's approach to 
collecting and analyzing data on refinery outages is evolving. 

We found the IIR data to be sufficient for our analyses of historical 
trends of reduced capacity and the frequency, magnitude, and geographic 
location of outages.[Footnote 15] However, the IIR database is not 
designed to collect the type of data necessary to fully evaluate the 
effects of outages on prices of petroleum products. We've identified 
several reasons the data may not be comprehensive enough for EIA's semi-
annual analyses. Specifically: 

* The IIR data track production capacity offline due to planned or 
unplanned outages, and the type of unit that incurred the outage, but 
do not track the specific type of petroleum products disrupted. For 
example, they do not track whether the decline in production was a 
decline in gasoline, diesel fuel, or another refined petroleum product. 
EIA officials pointed out that capacity offline is not a sufficient 
measure of lost production because it may not accurately capture 
reduced production in the restart period after an outage. Therefore, 
EIA may need additional data to accurately estimate reduced production 
as a result of refinery outages and to evaluate the effects of outages 
on the prices of specific petroleum products. 

* There are incentives for refiners to keep planned outages private, 
lest they be disadvantaged in the marketplace when attempting to book 
the labor, supplies, and other inputs needed to perform major 
turnarounds. This could limit the ability of IIR to know of and account 
for all planned outages in a timeframe consistent with EIA's needs. 
Specifically, it is uncertain whether future planned outages could be 
identified comprehensively at the time EIA needs the data to do its 
analyses without a requirement that refineries provide this information 
to EIA. EIA officials stated that EIA's review of IIR data indicated 
that the database captured most outages historically. 

EIA's recently proposed requirement for the collection of outage data 
appears to be generally as comprehensive as the commercially available 
IIR data, in that it tracks almost all of the processing units that IIR 
tracks--and all the processing units that our analyses found to be 
significant sources of outages--and, in addition, tracks some other 
units that IIR does not track.[Footnote 16] However, EIA is only 
planning to capture outages that last longer than 5 days, while IIR 
captures all outages of more than 10,000 barrels per day. While the 
data EIA proposes to collect has the potential to be at least as 
effective at capturing the broad historical record of outages in the 
United States as the existing IIR data, it is unclear whether it will 
be implemented. As of August 2008, EIA has not provided a time frame 
for finalizing the proposal and proceeding with collecting and 
reporting such data.[Footnote 17] 

In addition, EIA does not collect--and is not proposing to collect-- 
other information that could be important for DOE in meeting its 
obligations to conduct periodic analyses of the potential effects of 
refinery outages on prices of petroleum products. Since the creation of 
the EIA-810 survey in 1983, the refining sector has changed; in 
particular, the increasingly stringent fuel blend specifications have 
necessitated the installation of complex equipment capable of refining 
such formulations. In addition, the recent proliferation of special 
fuel blends and introduction of several federally mandated changes to 
gasoline specifications--including the addition of biofuels--have 
changed the formulation of products refineries produce. In making 
adjustments for some of these changes EIA's survey was updated in 1987 
to include additional types of refining processing units, and in 2004 
to track addition types of fuels.[Footnote 18] However, there are still 
a number of fuels that are not captured by the EIA-810 survey and would 
not be captured under EIA's current proposal to enhance the survey. In 
this regard, we identified some data that would allow EIA to more 
comprehensively analyze the potential impacts of refinery outages and 
are within EIA's purview to collect, including information on: 

* Special fuel blends that may be produced by only a handful of 
refineries for a state or city with a particular fuel standard. Cities 
in states requiring these or other special blends of gasoline are 
particularly vulnerable to price spikes if a refinery outage occurs 
because it would take time for another refinery to make and transport 
these fuels in the event one of the few regular producers had an 
outage. 

* Biofuel blendstocks with different proportions of biofuels such as 
ethanol, which are of increasing use due to federal, state, and local 
mandates. These blendstocks represent distinct fuels that must be 
segregated during transportation and storage, putting additional stress 
on the petroleum product infrastructure. Limited data are available on 
biofuel production, but they could be increasingly important to 
understanding price effects as the number of types of blendstocks 
increases to reflect varying federal, state and local requirements to 
blend biofuels with petroleum products.[Footnote 19] 

EIA officials told us that they have the ability to request information 
from refineries regarding specific fuel blends and biofuel blendstocks 
on a case-by-case basis. However this information is not available in a 
comprehensive historical database, limiting potential EIA analyses to 
individual case studies. Further, some data are not available to other 
government agencies or researchers for proprietary reasons, limiting 
the public understanding of how petroleum product markets function and 
specifically, how events such as outages affect consumer prices. While 
EIA officials stated that they believe special fuel blends and biofuel 
blendstocks have not contributed to higher gasoline prices except in a 
few isolated cases, they noted that the proliferation of these fuels 
could have significant price impacts in the future. 

While a full cost/benefit analysis of the merits of collecting 
additional data such as special fuel blends and biofuel blendstocks was 
outside the scope of this review, EIA has the authority and expertise 
to determine and suggest what other information for inclusion on the 
EIA-810 monthly refiner survey could be helpful in adequately 
evaluating the potential effects of both planned and unplanned outages 
on prices of petroleum products. 

Conclusions: 

Given the tight balance between supply and consumption of refined 
petroleum products, the critical role refining plays in providing fuels 
to consumers and industry, and the importance of petroleum products to 
the economy, it is essential for EIA to be adequately prepared to 
respond to questions by the Congress and others regarding the refining 
industry. In addition, EIA should ensure that the information collected 
adequately reflects industry trends over time, and when possible, 
predicts future trends. With EIA planning to meet its new reporting 
obligations under the Energy Independence and Security Act of 2007, and 
as it considers whether to begin collecting additional data from 
refiners, EIA is at a natural decision-making point regarding what 
refinery information it will need going forward. As it makes these 
decisions, it is important for EIA to ensure that data--from its 
monthly refiner survey and commercial sources--are sufficient to allow 
the federal government to comprehensively track and understand refinery 
outages and other market phenomena. Based on our work, we believe that 
there are important gaps in the data that are currently available and 
that some of these gaps would persist even if EIA's current proposal to 
collect outage data is adopted. Without formally collecting other data 
within EIA's purview to collect--including data on special fuel blends 
and biofuel blendstocks--EIA and others may not be able to adequately 
analyze and describe the effects of refinery outages on reduced 
production capacity and prices of petroleum products. 

We recognize that, as EIA moves forward with its data considerations, 
it must strike a reasonable balance between meeting the needs of the 
Congress and the public and not being overly burdensome on industry to 
provide and on EIA to collect and manage these data. However, without 
sufficient data to allow the federal government to comprehensively 
track refinery outages and understand their implications, EIA may miss 
an opportunity to provide meaningful information to policy makers and 
to address important questions about petroleum product prices, such as 
gasoline, that are key to public confidence in government. 

Recommendations: 

To meet its obligations to periodically report on the potential effects 
of planned outages and fulfill its federal role in providing timely and 
accurate data to explain trends in energy markets, we recommend that 
the Secretary of Energy direct the Administrator of EIA to (1) 
reevaluate its EIA-810 monthly refinery production survey and 
commercially available data, to determine whether those data 
sufficiently reflect changes over time in various blends of fuels 
refiners produce to allow EIA to adequately conduct future analyses of 
outage effects on prices of petroleum products and (2) report to the 
Congress on the cost and benefits of collecting any additional, more 
discrete data on fuels not currently included in the EIA-810 survey, 
including special fuel blends and biofuel blendstocks that may be 
produced by a limited number of refineries or used in a limited market 
that could be disproportionately affected by outages. 

Agency Comments and Our Evaluation: 

We provided a draft of this report to DOE and its Energy Information 
Administration (EIA) for review and comment, and met with officials 
from EIA's Office of Oil and Gas to obtain their verbal comments. EIA's 
comments and GAO's evaluation are summarized below. EIA provided other 
clarifying and technical comments that we incorporated as appropriate 
but EIA did not comment on the report's conclusions or recommendations. 

EIA officials stated that the draft report did not distinguish 
sufficiently between the need for both data and analysis to effectively 
characterize the impacts of outages on the price of petroleum products. 
More specifically, they said that, in some cases, improved analytical 
approaches are more important to understanding these effects than 
additional or more comprehensive data. GAO agrees that there are 
analytical limitations to measuring the impacts of refinery outages on 
petroleum product prices that are difficult to resolve. However, we 
continue to believe that there are important gaps in the data that are 
currently available on the EIA Form 810 and from commercial data 
sources and that some of these gaps would persist even if EIA's current 
proposal to collect outage data is adopted. Without these data--- 
including data on special fuel blends and biofuel blendstocks--EIA and 
others may not be able to adequately analyze and describe for some 
markets the effects of refinery outages on reduced production capacity 
and prices of petroleum products. 

EIA officials stated that the draft report did not distinguish between 
historical and future data and analyses on refinery outages. In this 
regard, they said that current data collected through the EIA-810 
survey are sufficient to analyze or track historical impacts of 
refinery outages on the production of petroleum products. We believe 
the report does distinguish between historical and future data, as well 
as the potential and existing requirements for analyzing outages. For 
example, we note that there are no historical federal requirements to 
collect data on outages, and we also point out that EIA has a proposal 
to collect such information. Similarly, we note that EIA has completed 
a study of the impacts of refinery outages, and that there is a new 
federal mandate that requires EIA to conduct semi-annual prospective 
analyses of the potential price impacts of refinery outages. Again, 
however, we continue to believe that there are important gaps in the 
available data that would persist even if EIA's proposal is adopted and 
that EIA and others may not be able to adequately analyze and describe 
the effects of refinery outages without these data. Thus, we made no 
changes to the report in response to this comment. 

EIA officials stated that the report did not discuss why it is 
important to distinguish between unplanned and planned refinery outages 
and how that distinction could be useful. We added language detailing 
why it is important to distinguish between planned and unplanned 
outages to the introduction of this report. Specifically, we noted that 
analysts sometimes raise concerns that unplanned outages could affect 
prices differently than planned outages. 

EIA officials stated that the draft report does not recognize that EIA 
currently collects some data on ethanol and plans to begin collecting 
information on renewable fuels and biodiesel in 2009. We acknowledge 
that EIA collects some data on ethanol and plans to collect other data 
on renewable fuels and biodiesel. We have added language to the report 
to reflect these data collection efforts. However, the proliferation of 
biofuel blends, including various blends of ethanol in gasoline, will 
lead to a commensurate proliferation of biofuel blendstocks that have 
to be segregated during shipment, further stressing the pipeline and 
storage infrastructure. We believe that data on these blendstocks and 
other unique gasoline blends are necessary information to help EIA 
better understand the petroleum products market. 

As agreed with your offices, unless you announce its contents earlier, 
we will not distribute this report until 30 days from its date. At that 
time we will send copies of this report to interested congressional 
committees, the Secretary of Energy, and other interested parties. We 
will also make copies available to others upon request. In addition, 
this report will be available at no charge on the GAO Web site at 
[hyperlink, http://www.gao.gov]. 

If you or your staffs have any questions concerning this report, please 
contact me at (202) 512-3841 or ruscof@gao.gov. Contact points for our 
Offices of Congressional Relations and Public Affairs may be found on 
the last page of this report. Major contributors to this report are 
acknowledged in appendix II. 

Signed by: 

Frank Rusco: 
Acting Director, Natural Resources and Environment: 

List of Requesters: 

The Honorable Charles E. Schumer: 
Chairman: 
Joint Economic Committee: 
United States Senate: 

The Honorable Christopher J. Dodd: 
The Honorable Byron L. Dorgan: 
The Honorable Joseph I. Lieberman: 
United States Senate: 

The Honorable Joseph Courtney: 
The Honorable Rosa DeLauro: 
The Honorable John B. Larson: 
The Honorable Christopher S. Murphy: 
The Honorable Christopher Shays: 
House of Representatives: 

[End of section] 

Appendix I: Scope and Methodology: 

We addressed the following questions during our review: (1) What are 
the trends in U.S. refinery outages over the last 5 years, in terms of 
reduced production capacity, frequency, and geographic location, and 
(2) What are the federal requirements for reporting outages at U.S. 
refineries. For the purposes of this report, we will define the various 
types of outages as follows: 

* Planned outages are periodic shutdowns of one or more refinery 
processing units or possibly the entire refinery to perform 
maintenance, inspection, and repair of equipment or to replace process 
materials and equipment that have worn out or broken, in order to 
ensure safe and efficient operations. 

* Unplanned outages are events where an entire unit or refinery must be 
brought down immediately and without advance notice and are caused by 
unplanned circumstances such as a fire or a power outage. 

We also refer to an outage as the halting of production of any crude 
distillation unit or secondary processing equipment; thus, a refinery 
can have multiple outages simultaneously, and the number of outages 
being experienced at any given time can be greater than the number of 
refineries operating at that time. In addition, an outage is counted as 
a downtime of a unit by at least 1 day, but in practice, a unit 
experiencing an hours-long downtime would count as an outage of 1 day's 
duration. To determine trends in refinery outages over the last 5 
years, we purchased data from Industrial Information Resources, Inc. 
(IIR) that contain detailed information on refinery outages, including 
the date of the outage, whether the outage was planned or unplanned, 
and the amount of reduced production capacity due to the outage. We 
evaluated the data and found they provide reliable estimates of all 
outages from 2002 onward. 

To determine the requirements for reporting outages at U.S. refineries, 
we conducted a comprehensive literature review of economic, federal and 
state agency, and legislative material relevant to federal and state 
reporting requirements for refiners. In addition, we identified several 
states with a large number of refineries and approached the relevant 
state energy and environmental entities responsible for monitoring 
petroleum product markets. We conducted interviews with academic, 
industry trade group, and federal and state agency officials as well as 
members of the refining industry to gather information about federal 
and state reporting requirements. We obtained and analyzed federal and 
state legislation, policy, and guidance regarding legislated production 
requirements and interviewed federal agency and state officials to 
obtain more information about the purpose and utility of such 
requirements. We obtained refinery production information from 
databases that track refinery outages or information from which outage 
information may be inferred, as well as data from OSHA and EPA from 
which outage information may be inferred. We obtained and analyzed EIA- 
810 monthly refinery production survey data from 1986 through 2006, and 
interviewed EIA and other officials regarding the purpose of the data 
and their ability to track outages and monitor petroleum product 
markets. We analyzed the EIA-810 to determine whether it was sufficient 
to perform analyses of the effects of planned outages on petroleum 
product markets, as mandated by law. 

We conducted this performance audit from August 2007 through September 
2008 in accordance with generally accepted government auditing 
standards. Those standards require that we plan and perform the audit 
to obtain sufficient, appropriate evidence to provide a reasonable 
basis for our findings and conclusions based on our audit objectives. 
We believe that the evidence obtained provides a reasonable basis for 
our findings and conclusions based on our audit objectives. 

[End of section] 

Appendix II: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

Frank Rusco (202) 512-3841 or ruscof@gao.gov: 

Staff Acknowledgments: 

In addition to the individual named above, Dan Haas, Frank Cook, 
Michael Kendix, Christopher Klisch, Rob Marek, Micah McMillan, Michelle 
Munn, Alison O'Neill, Kimberly Perteet, Rebecca Sandulli, and Barbara 
Timmerman made key contributions to this report. 

[End of section] 

Footnotes: 

[1] Analysts sometimes raise concerns that unplanned outages could 
affect prices differently than planned outages. On one hand, unplanned 
outages would generally be expected to be smaller than the large 
planned turnarounds, which would lower any potential impact on price 
relative to planned outages. However, unplanned outages may not allow 
for adequate time to arrange for additional supplies. If such outages 
occur during the peak summer demand season, when extra supply is not 
readily available, they could have a larger price impact on the margin 
than their size alone might imply. See Department of Energy, Energy 
Information Administration, Refinery Outages: Description and Potential 
Impact on Petroleum Product Prices (Washington, D.C.: March 2007). 

[2] Federal Energy Administration Act of 1974, Pub. L. No. 93-275 (15 
U.S.C. §772). 

[3] The EIA-810 monthly refinery survey collects information regarding 
the balance between the supply (beginning stocks, receipts, and 
production) and disposition (inputs, shipments, fuel use and losses, 
and ending stocks) of crude oil and refined petroleum products located 
at refineries. 

[4] Department of Energy, Energy Information Administration, Refinery 
Outages: Description and Potential Impact on Petroleum Product Prices 
(Washington, D.C.: March 2007). 

[5] Two of the nation's 150 operable refineries specialize in the 
production of asphalt, which typically relies on a distillation process 
only, with no other processing through other specialized processing 
equipment. 

[6] A refinery's utilization rate is calculated as the rate at which 
crude oil is fed into the distillation unit divided by the operable 
refining capacity of the unit. The utilization rates for secondary 
processing units, such as cokers or fluid catalytic crackers, can also 
be calculated by using a similar approach that compares the inputted 
volume to the unit's capacity. 

[7] Specifically, we recently reported that inventories of gasoline and 
crude oil in Organisation for Economic Co-operation and Development 
Countries--a group of 30 mainly industrialized nations with market 
economies--have generally fallen over the past 20 years. See, Energy 
Markets: Increasing Globalization of Petroleum Products Markets, 
Tightening Refining Demand and Supply Balance, and Other Trends Have 
Implication for U.S. Energy Supply, Prices, and Price Volatility, 
[hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-08-14] (Washington, 
D.C.: December 2007) for more information. 

[8] These concerns were highlighted in a recent GAO report, Gasoline 
Markets: Special Gasoline Blends Reduce Emissions and Improve Air 
Quality, but Complicate Supply and Contribute to Higher Prices, 
[hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-05-421] (Washington, 
D.C.: June 2005). 

[9] The Form EIA-820 is used to collect data on fuels consumed for all 
purposes at the refinery during the preceding year; refinery receipts 
of crude oil by method of transportation during the preceding year; 
current and next year projections for operable atmospheric crude oil 
distillation capacity; and current year working and shell storage 
capacity for crude oil and petroleum products at the refinery. 

[10] Other factors could have been responsible for some of this 
increase in planned outages. For example, PADD II (Midwest) refineries 
in 2007 could have scheduled large planned outages to perform equipment 
upgrades to handle new Canadian crude streams coming online. 

[11] In some circumstances, economic considerations, including 
unusually high demand for refined products and/or unusually high 
refining margins, may warrant the deferral of a planned outage, if 
safety concerns are not affected. 

[12] Refining margins are defined as refined product revenues less raw 
material expense and product purchases divided by refined product sales 
volume. 

[13] Proposed Agency Information Collection, U.S. Department of Energy, 
73 Fed. Reg. 37453, (2008). 

[14] Pub. L. No. 110-140 (2007). 

[15] While there is no other comprehensive commercial or federal data 
on outages to benchmark the IIR data against, IIR strives to update its 
data with current information on planned and unplanned outages, 
including, if necessary, adjusting the dates of planned outages as they 
shift and updating on a daily basis its database of unplanned outages. 
According to EIA officials, their analysis confirms that IIR data is 
reliable for conducting retrospective analyses on planned and unplanned 
outages. 

[16] Specifically, EIA's proposal would track alkylation, gasoline 
hydrotreating, and distillate hydrotreating units, which IIR does not 
currently track. In addition, IIR data tracks other processing units, 
which EIA's proposed enhanced survey would not track. Our analyses of 
outages on secondary processing units using IIR data show that EIA's 
proposal would track all units on which almost all outages, according 
to our analysis of IIR data, occur. 

[17] In addition, on July 1, 2008, DOE issued a notice for public 
comment on a proposal to collect data on emergency shutdowns of 
refineries and major processing units or other systems with the 
potential to significantly disrupt production. The proposal would 
require refiners to report the date and time of the disruption or 
incident; its duration; the type of incident; the actions taken by the 
refinery, units, or processes affected; the estimated production 
impact; a narrative description of the disruption or incident; details 
on the impact to supplies and stocks; and storage or distribution 
problems. The closing for comments of this notice was September 2, 
2008. 73 Fed. Reg. 37451 (2008). 

[18] The 2004 update was the most recent update to the EIA-810 survey. 

[19] The Form EIA-810 currently collects data on fuel ethanol and 
several gasoline blending components including reformulated blendstock 
for oxygenate blending (RBOB) for blending with alcohol and 
conventional blendstock for oxygenate blending (CBOB). According to EIA 
officials, EIA will begin collecting data on biodiesel in 2009. The 
Energy Policy Act of 2005 requires the Department of Energy to collect 
monthly data on the quantity of renewable fuels produced, blended, 
imported, and demanded on both the regional and national level. 

[End of section] 

GAO's Mission: 

The Government Accountability Office, the audit, evaluation and 
investigative arm of Congress, exists to support Congress in meeting 
its constitutional responsibilities and to help improve the performance 
and accountability of the federal government for the American people. 
GAO examines the use of public funds; evaluates federal programs and 
policies; and provides analyses, recommendations, and other assistance 
to help Congress make informed oversight, policy, and funding 
decisions. GAO's commitment to good government is reflected in its core 
values of accountability, integrity, and reliability. 

Obtaining Copies of GAO Reports and Testimony: 

The fastest and easiest way to obtain copies of GAO documents at no 
cost is through GAO's Web site [hyperlink, http://www.gao.gov]. Each 
weekday, GAO posts newly released reports, testimony, and 
correspondence on its Web site. To have GAO e-mail you a list of newly 
posted products every afternoon, go to [hyperlink, http://www.gao.gov] 
and select "E-mail Updates." 

Order by Mail or Phone: 

The first copy of each printed report is free. Additional copies are $2 
each. A check or money order should be made out to the Superintendent 
of Documents. GAO also accepts VISA and Mastercard. Orders for 100 or 
more copies mailed to a single address are discounted 25 percent. 
Orders should be sent to: 

U.S. Government Accountability Office: 
441 G Street NW, Room LM: 
Washington, D.C. 20548: 

To order by Phone: 
Voice: (202) 512-6000: 
TDD: (202) 512-2537: 
Fax: (202) 512-6061: 

To Report Fraud, Waste, and Abuse in Federal Programs: 

Contact: 

Web site: [hyperlink, http://www.gao.gov/fraudnet/fraudnet.htm]: 
E-mail: fraudnet@gao.gov: 
Automated answering system: (800) 424-5454 or (202) 512-7470: 

Congressional Relations: 

Ralph Dawn, Managing Director, dawnr@gao.gov: 
(202) 512-4400: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7125: 
Washington, D.C. 20548: 

Public Affairs: 

Chuck Young, Managing Director, youngc1@gao.gov: 
(202) 512-4800: 
U.S. Government Accountability Office: 
441 G Street NW, Room 7149: 
Washington, D.C. 20548: