Date:Fri, 1 Nov 2002 07:23:47 -0500
Reply-To:GPO Publications List <[log in to unmask]>
Sender:FDLP Electronic Only Items Available for Sale
<[log in to unmask]>
From:GPO Publications Lists <[log in to unmask]>
Subject:HTML_Format: New Titles by Topic Survey
Content-Type:multipart/mixed;
[multipart/alternative]
U.S. Government Online Bookstore
November 1, 2002
New Titles by Topic Email Alert Service
<http://bookstore.gpo.gov/images/listserv/ntbtlogo.gif>
New Titles By Topic Survey Form
This survey is part of an ongoing effort by the U.S. Government Printing
Office (GPO) to improve our quality of customer service through the New
Titles By Topic E-mail Alert Service. All responses will be used exclusively
for compiling data about the New Titles By Topic E-mail Alert Service in
order to improve this feature of the U.S. Government Online Bookstore. We
appreciate your time and thank you for any feedback you may provide. This
survey is anonymous; you will not be asked to provide personal/contact
information, as we will not contact you. Your responses will not be shared
with any entity outside of GPO, nor will they be used for product
marketing.For more information on the GPO Access privacy policy, please read
the <http://www.access.gpo.gov/su_docs/privacy.html> GPO Access Privacy
Policy and Security Notice.
If you are unable to complete this survey online, a print
<file:///C:/Documents%20and%20Settings/jboyer/Marketing/Promotion%20Jobs/LIS
TSERV/Templates/survey02.pdf> version (PDF) of this survey is also
available.
Please type your responses in the space provided below the question to which
it applies.
1. Have you placed an order for a product after receiving an alert?
(If "no", please skip
<file:///C:/Documents%20and%20Settings/jboyer/Marketing/Promotion%20Jobs/LIS
TSERV/Templates/ntbtsurvey.html#skip> to # 6.)
Yes
No
2. How did you order?
Ordered directly from the "Add to Cart" link in the alert e-mail
Placed a call to the GPO Order Desk
Went to the U.S. Government Online Bookstore
Faxed your order
Mailed your order
Used the teletype service
E-mailed your order
Visited or called a local GPO Bookstore
Handed the information to a buyer to complete the purchase
Other (please explain)
3. If you did not use the "Add to Cart" link in the alert e-mail, please
briefly explain why.
4. Was placing your order easy and intuitive?
5.How could the ordering process be improved?
skip6. Are the images of the publications in the e-mails you receive useful
to you?
7. Is the information in the e-mails presented in a clear and concise
manner?
8. Do you receive enough information about the items or publications to make
a decision on whether to make a purchase or not?
9. Would you be interested in seeing additional information about the
publications in the e-mails? If so, please explain.
10. Would you be interested in notification lists on other subject matters
not included in the options? Please explain. For a complete list of all of
our subject categories, please visit:
11. Please use this space to provide your suggestions on how to improve the
service or any general comments.
Thank you for your interest in new publications from the Superintendent of
Documents,
U.S. Government Printing Office. To unsubscribe or manage your account,
click here
<http://listserv.access.gpo.gov/scripts/wa.exe?SUBED1=gpo-buspubs-l&A=1> .
Prices and availability are subject to change. In addition to online
<http://bookstore.gpo.gov/> , orders may be submitted via telephone, fax
(202-512-2250), postal mail, and at any one of the U.S. Government
bookstores <http://bookstore.gpo.gov/locations/index.html> nationwide.
Contact the GPO Order Desk between 7:30 a.m. and 4:30 p.m., EST at
1-866-512-1800 (Toll-free) or 202-512-1800 (DC Metro area only) to place or
inquire about orders. When placing an order via phone, please refer to
processing code 3377. To place an order by regular mail, send payment to
Superintendent of Documents, P.O. Box 371954, Pittsburgh, PA 15050-7954.
[text/html]
