The U.S. Department of Education's Partner Support Center (PSC) provides assistance to EDFacts customers who submit data to EDEN or use its analytical and reporting tools. The PSC is open from 8 a.m. to 6 p.m. ET, Monday through Friday:

Toll Free: 877-457-3336
(877-HLP-EDEN)
Fax: 888-329-3336
(888-FAX-EDEN)
TTY: 888-403-3336
(888-403-EDEN)
E-mail: EDEN_SS@ed.gov

Ross Santy
U. S. Department of Education
Office of Planning, Evaluation and Policy Development
400 Maryland Avenue, S.W., Room 7W110, FOB-6
Washington, DC 20202
(202) 401-3554
ross.santy@ed.gov