By now, you’re probably wondering why you’re still paying tolls the old fashioned way with cash, tokens, and tickets. The good news is you can open your E-ZPass prepaid account today! You’ll soon be enjoying the benefits of electronic toll collection.The account policies stated on this page are Delaware E-ZPass policies and may not apply at other regional toll facilities.

You should open your account with an average of your monthly toll usage. A $25 one-time fee is charged for each transponder added to a new or existing Delaware E-ZPass account. There are three payment options you can choose from when establishing your E-ZPass account:

• Credit Card - This option is the most convenient because of its Automatic Replenishment feature. Whenever your account reaches a designated threshold amount, your credit card will be charged a replenishment amount which is based upon your monthly toll usage. You’ll never have to worry about low toll balances or mailing in a payment as long as your credit card information is up-to-date.
• Personal Check or Money Order - You may establish your prepaid account with a personal check or money order. However, this payment method does not have the Automatic Replenishment feature. That means when your account balance reaches a designated threshold amount, you will be required to mail or hand-deliver your replenishment payment to a Delaware E-ZPass Service Center. You will see a "Call Service Center" indicator as you pass through the toll lane until you have replenished your account.
• Cash - You may establish your prepaid account with cash. However, this payment method does not have the Automatic Replenishment feature. That means when your account balance reaches a designated threshold amount, you will be required to hand-deliver your replenishment payment to a Delaware E-ZPass Service Center. You will see a "Call Service Center" indicator as you pass through the toll lane until you have replenished your account.

Times change, and so do the circumstances in your life. That’s why Delaware E-ZPass is committed to provide you with all the information, services, and products you need at our Service Center. Delaware's E-ZPass Service Center is dedicated to exceptional customer service 24 hours a day, seven days a week.

Whether you purchase a new car, move, wish to change your E-ZPass account, or simply have questions, you can access Frequently Asked Questions (FAQs) on-line, and receive assistance by phone or in-person at one of our walk in centers. You can also:

• Apply for an E-ZPass prepaid account
• Make changes to your account (e.g., new vehicle purchase)
• Change your E-ZPass payment option
• Request additional E-ZPass transponders
• Report lost or stolen E-ZPass transponders
• Replenish your prepaid account balance
• Receive assistance with E-ZPass transponder installation
• Request an up-to-date statement of your account
• Pay or appeal DelDOT Violations

To visit the Delaware E-ZPass Service Center, follow these directions:

Coming from the north:

• Route 13 South through Dover to South State Street (Carroll's Corner).
• Turn left at the light onto South State Street Extension
• Drive approximately ½ mile (past Dover Podiatry) and make a right onto Old Rudnick Lane.

Coming from the south via Milford:

• US-113 North to SR 10 at the Dover Air Force Base
• Take a left at the light off the exit ramp onto SR 10 west and follow to South State Street Extension.
• Turn right on South State Street Extension
• Follow past Moore's Lake
• Turn left onto Old Rudnick Lane.

Coming from the south via Harrington:

• US 13 North to South State Street in Dover
• Turn right onto South State Street Extension at the Terrapin Recycling Co.
• Go approximately ½ mile and make a right onto Old Rudnick Lane.

Coming from the west (RT8 - Marydel):

• SR 8 East to US13.
• Route 13 South through Dover to South State Street (Carroll's Corner).
• Turn left at the light onto South State Street Extension
• Drive approximately ½ mile (past Dover Podiatry) and make a right onto Old Rudnick Lane.

Call Delaware E-ZPass for service, 24 hours a day, 7 days a week. Or visit our Service Center for walk-in service 7am - 11pm 7 days a week at 26 Old Rudnick Lane, Dover, DE, 19901. Phone: 1-888-EZPassDE (1-888-397-2773).

The Delaware Department of Transportation E-ZPass Toll Plaza offices are open Monday through Sunday, 24 hours each day. Locations:

• State Route 1, 200 Plaza Drive, Dover, Delaware, 19901
• State Route 1, 2111 Dupont Highway, Middletown, DE, 19709
• I-95 Toll Plaza, 1200 Whittaker Road @ I95, Newark, Delaware, 19702.

When you access your E-ZPass Account online, there are many things you can do:

• Update your account information
• View your statement
• Make a payment
• Check your account balance
• Add or remove a vehicle from your account

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